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Reviews of Illawong Beach Resort

3 out of 5
Illawong Beach Resort
73 Illawong Drive, Illawong Beach, Paget, QLD

Reviews

8.4

Very good

Rating 10 - Excellent. 19 out of 49 reviews" "
Rating 8 - Good. 22 out of 49 reviews" "
Rating 6 - Okay. 4 out of 49 reviews" "
Rating 4 - Poor. 4 out of 49 reviews" "
Rating 2 - Terrible. 0 out of 49 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Joe

Liked: Staff & service
Disliked: Cleanliness
Very close to beach, but price was a bit on the high side for age and condition of unit we had.
Stayed 1 night in Oct 2023

6/10 Okay

Shirley

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
So sad to see such a good facility become rundown.
Stayed 1 night in Sep 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I live under the flight path so was not at all bothered by the occasional plane taking off or landing at the airport next door. If aircraft noise really bothers you, perhaps this isn't the best place for you to stay. Everything was neat and tidy and the bungalows well-equipped. Will happily stay here again.
Stayed 2 nights in Aug 2023

10/10 Excellent

Rachelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Illawong Beach Resort
Perhaps one of the best locations in Mackay? Our spacious two bedroom apartment had gorgeous ocean views, and absolute beach access. Easy access to the city also. 😊
Stayed 3 nights in Jul 2021
Response from Amy - Office Manager on 16 July 2021
Thank you so much for the beautiful review! We look forward to having you come stay again real soon :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020
Response from Amy on 3 Feb 2020
Thanks for the great review :)

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location with a great view nice little cabins
Stayed 3 nights in Oct 2019
Response from Illawong beach resort on 15 Nov 2019
Thank you for the lovely review, we look forward to seeing you again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how close it was to the beach, it was lovely and quiet. It was an experience we will never forget & will definitely be coming back, and have already been recommending it to other people.
Stayed 3 nights in Oct 2019
Response from Illawong Beach on 15 Nov 2019
Thank you for the lovely review, we look forward to seeing you again soon

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very friendly service, clean and tidy surroundings in a good location. Great views of the beach from our self contained unit. There were holes in a couple of walls behind doors, rusty knife in the knife block, metal blinds were very dusty, the list goes on....
Stayed 2 nights in Sep 2019
Response from Illawong Beach Resort on 20 Nov 2019
Thank you for your review. We will look into this. Hope to have you back soon :)

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little gem very quiet and close to airport. The place as old but still worth the visit. We stayed in 17 and we could enjoy the ocean breeze every morning while enjoying a cup of coffee.
Stayed 2 nights in Jun 2019
Response from Amy on 25 June 2019
Thank you for the lovely review, Look forward to having you back with us really soon :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Its away from the hustle and bustle of town, located on the beach. Lovely and peaceful.
Stayed 2 nights in May 2019
Response from Illawong Beach Resort on 11 June 2019
Thank you for your review, Look forward to having you back real soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
peaceful resort by the sea, reasonable price, relaxing
Stayed 4 nights in Jan 2019
Response from Amy T on 12 Jan 2019
Thank you for your lovely review. Look forward to having you back at Illawong Beach Resort soon

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2018
Response from Amy T on 18 Dec 2018
Thank you for your review, Hope to see you again soon at Illawong Beach Resort.

8/10 Good

Ana, Rockhampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for your money. Very close to the beach. The staff were very friendly and approachable. Facilities are good and the villa were we stayed was clean.
Stayed 2 nights in Nov 2018
Response from Bel on 26 Nov 2018
Hi Ana, Thank you very much for your kind review. We look forward to having you back here at Illawong Beach Resort.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location so close to the beach. Staff were friendly and very helpful.
Stayed 2 nights in Aug 2018
Response from Willy & Bel on 3 Sept 2018
Thank you for your Review. We are happy that you enjoyed your time with us at Illawong Beach Resort. We hope to see you again soon.

4/10 Poor

margaret

Disliked: Cleanliness, property conditions & facilities, room comfort
Curtains are dirty,shower had mould.the unit had a bad smell.
Stayed 2 nights in Jul 2018
Response from Bel on 9 Aug 2018
Hi Margaret, Thank you for letting us know and allowing us the chance to get this rectified. Could you please advise as to which Villa you were in We will need to forward your review on to the owner so that they are aware of your concerns and have this matter rectified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stay here when visiting Mackay, great little hidden gem.
Stayed 2 nights in Jul 2018
Response from Bel on 18 July 2018
Thank you for you review. We appreciate your feedback.

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely bungalow right on beach
A very comfortable unit. Bed and furnishings very comfortable. Well equipped kitchen and laundry. Belinda though not on duty came to rectify an issue with the tv.
Stayed 2 nights in Jun 2018
Response from Belinda on 11 July 2018
Hi Jan, Thank you so much for your feedback we appreciate it. It was my pleasure to come and sort the issue with the TV. Thank you for staying with us and we hope to see you again in the near future.

10/10 Excellent

Marc, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mackay's Hidden Gem
Belinda was amazing and couldn't help us any more. Excellent customer service skills. Room had amazing ocean views and a couple of steps onto the beach. Room was clean and well presented. Great location, close to airport and CBD as well as a couple of steps onto the beach.
Stayed 2 nights in May 2018
Response from Belinda on 29 May 2018
Hi Marc, Thank you for your feedback and kind words. We are so happy that you enjoyed your stay with us at Illawong Beach Resort. We look forward to seeing you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the beach atmosphere. Close to amenities. Cost for accomodation was cheap. Staff hospitality was excellent throughout our stay. Will recommend to come back again.
Stayed 7 nights in May 2018
Response from Belinda on 29 May 2018
Thank you so much for your feedback and your kind words. We are happy that you enjoyed your stay with us at Illawong Beach Resort. We look forward to seeing you again soon.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Illawong Resort stay
Excellent resort close to town clean friendly. Great accomodation all good
Response from Belinda on 10 Apr 2018
Hi Paul, Thank you for your review. We are glade that you enjoyed your stay here at Illawong Beach Resort. We look forward to having you here with us in the Future.

10/10 Excellent

harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love watching the tides.
Very nice location with a nice Ocean view. Unit was simple but it had a stocked kitchen and great shower. WIFI was excellent and totally free. Pool was refreshing.

10/10 Excellent

Kevin, Queensland outback

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Stay
Yes it is an older resort... but great... quiet. near to beach... sat and watched tide come in two mornings.. out of 2... Great... fishermen going about their business.... great in the morning sun... that sea breeze in the afternoon is something to die for... only wish could be bottled and taken home to the out west area.. definitely on the RETURN TO list... .thanks Illawong... see y ou again soon OH yes... loved the pet goanna... which hides under pathway... woohoo...
Stayed 2 nights in Nov 2017

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017

10/10 Excellent

John, Hervey Bay QLD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Night Stop
Absolutely fabulous wish we had more time there & if ever up there again would definitely stay there but plan to stay longer
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and enjoyable stay.
The resort has been under new management for the last 12 months. Management is extremely pleasant and willing to fix any problems if any arise. The villas are individually owned. Our villa on the beach showed signs of wear and tear and is in need of some maintenance by the owner. The villa was clean and comfortable. The resort facilities were clean and pleasant to walk through. Some owners need to maintain their villa's gardens. Our overall stay was pleasant and relaxed and for the money spent was good value. We would definitely go again if in the area.
Stayed 7 nights in Jul 2017

8/10 Good

Cherolyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great spot
Great location. Hot water system failure necessitated a unit change mid stay, but staff were very helpful and upgraded us, which was appreciated. Overall, some building maintenance issues exist. Grounds very well kept.
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Good
Good value for money but wifi is not that good

8/10 Good

Kathy, Fountain Green Ut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location at the beach
Quite nice 2 bedroom accommodation next to the beach for a modest sum. Loved watching the dramatic tide go in and out .When the tide was out we walked over a mile to the water's edge. Amazing! Being at the end of the airport runway the planes taking off were pretty noisy but they're fun to watch.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liked the location and the friendly staff. Great place to rest after a hard day.
View from room

8/10 Good

George, Rockhampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute beach front
My kind of place. Would recommend to anybody wanting a quiet break.

4/10 Poor

ian

Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
Cabins smelt of damp,not clean,air conditioning not working just not nice

10/10 Excellent

Richelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet location with lovely views
Considering the weather wasn't the greatest, our family enjoyed our stay here. The staff were fantastic especially when our refrigerator was faulty, they organised another one for us within 10 minutes. Even the possums were friendly We will defiantly stay here again !!

8/10 Good

Andrea, Maryborough, Qld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So quiet and peaceful
Lovely time in the peace and quiet. With the beach so close it was great for going for a stroll.

8/10 Good

Kylie, Rockhampton Qld

Liked: Staff & service, room comfort
Beachside bliss
The staff were very friendly & helpful. A villa right on the beach was perfect for the kids to run around. The pool was lovely & our favourite spot during our stay! The beds were comfy & aircon worked great. I agree the place is a bit dated, but you can see the staff are working hard to bring it up to standard after their recent takeover. We would definately stay here again

8/10 Good

Sonya, Qld.

Liked: Property conditions & facilities, room comfort
Great individual units on the beach
Lovely units with a lounge, 2 nights, planes stop for the night, would have stayed 2 more except a couple of families were put behind us with 13 kids, running around through our area and on the verandah, silly move for the motel managers to make...

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Our stay was a comfortable one. The beds were great and the room was clean but it could do with some updating. There was a lot of mozzies so I highly recommend taking mozzie spray. The service from the staff was great.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved being so close to the beach.
It was beautiful being so close to the beach. I great family place to stay if you don't mind the sound of planes taking off.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great product
Apartments are homely neat and tidy. Great kitchen with all the essentials. Full size stove and situated on the beach Only down side is the mosquitos but that's Mackay. Not the apartment

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms comfortable good position staff friendly and helpful.

10/10 Excellent

Cheryl, Armidale, nsw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lovely couple that run the resort are so helpful and friendly, the view is wonderful from our villa, beautiful atmosphere, well maintained and love the pool.. The whole stay has been fantastic and would definately stay here again...

4/10 Poor

Paul, Australia - QLD - Brisbane

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities: Run-down, rusty areas useless AC ; Cleanliness: Lacking, obvious termite attack ; almost all units looked like they needed a serious paint job & upgrade

10/10 Excellent

Vivien, Australia - QLD - Regional QLD

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Best value we have had.; Service: Friendly and accomodating; Cleanliness: Showing signs of wear; Loved being able to go to the beach. The pool and spa were great. View unbelievably spectacular. Won't stay anywhere else from now on.

8/10 Good

Bob, Australia - QLD - Regional QLD

Liked: Cleanliness
Facilities: Basic; Value: Great deal; Service: Helpful; Cleanliness: Pleasant;

8/10 Good

Julie, Australia - NSW - Regional NSW

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Dianne, Australia - QLD - Regional QLD

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Great deal; Service: Phenomenal; Cleanliness: Beautiful; Best beach views!!

8/10 Good

Felicity, Australia - QLD - Townsville

Liked: Staff & service

10/10 Excellent

Merilyne, Australia - QLD - Regional QLD

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Great deal; Service: Friendly; Cleanliness: Pleasant, Dust mite allegy reaction;

8/10 Good

Amanda

6/10 Okay

jason, Australia - QLD - Regional QLD

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Facilities: Tired, Old; Value: Over-priced; Service: Good, Respectful, Friendly; Cleanliness: Untidy, Poor, Lacking; It did have damage from recent cyclone but did not see any workings to clean up or do repairs needed. Showers moldy windowsills dirty. Just run down.