Front of property

Reviews of H+ Hotel Lübeck

H+ Hotel Lübeck
Am Bahnhof 12-14, Lübeck, SH

Reviews

8.6

Excellent

Rating 10 - Excellent. 436 out of 1002 reviews" "
Rating 8 - Good. 458 out of 1002 reviews" "
Rating 6 - Okay. 84 out of 1002 reviews" "
Rating 4 - Poor. 13 out of 1002 reviews" "
Rating 2 - Terrible. 11 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Good service , slight odour in the room when we arrived but nothing overpowering. Unusually there were no fridge or tea making facilities in the room, but a kettle and cup were provided when asked at reception.
Stayed 1 night in Oct 2023
Response from Stefanie Bergforth - Online Reputation Manager on 30 Oct 2023
Dear Rob,Thank you for visiting our H+ in Lübeck and rating it so perfectly. It is always nice to see that we were able to satisfy our guests in every aspect. We are happy if you have spent a nice time with us - hopefully you will do it again sometime. Until we meet again, we wish you all the best.Your H-Hotels team

10/10 Excellent

Georg

Stayed 1 night in Sep 2023
Response from Stefanie Bergforth - Online Reputation Manager on 4 Oct 2023
Lieber Georg,vielen Dank, dass Sie unser H+ in Lübeck besucht und so perfekt bewertet haben. Es ist immer wieder schön zu sehen, dass wir unsere Gäste in allen Belangen zufriedenstellen konnten. Wir freuen uns, wenn Sie eine schöne Zeit bei uns verbracht haben - hoffentlich Wiederholen Sie es irgendwann. Bis zu unserem Wiedersehen, wünschen wir Ihnen alles Gute.Ihr Team von den H-Hotels

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Stefanie Bergforth - Online Reputation Manager on 2 Oct 2023
Dear David,Thank you for visiting our H+ in Lübeck and rating it so perfectly. It is always nice to see that we were able to satisfy our guests in every aspect. We are happy if you have spent a nice time with us - hopefully you will do it again sometime. Until we meet again, we wish you all the best.Your H-Hotels team

10/10 Excellent

RAYMOND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right next to train station & great breakfast.
This is an great hotel to stay in when visiting Luebeck, 2 minutes walk from the train station, 10 minutes walk to the walled part of town. Room & bathroom very nice, no issues with anything. Check in was very easy & fast & I did welcome a check in at 11am. Breakfast was great, so many things to pick from. I rate this hotel A+
Stayed 1 night in Sep 2023
Response from Stefanie Bergforth - Online Reputation Manager on 28 Sept 2023
Dear Raymond,Your review is simply wonderful - thank you very much! It is very important to us that our guests feel comfortable. It's great that we managed to impress you with our friendly staff, our good service and the quality of us. We are happy to pass on your words of praise, because your satisfaction is the merit of all employees. We look forward to welcoming you back to our hotel in Lübeck soon!Your H-Hotels team,

6/10 Okay

Kirsty

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel is very close to the train station, it was a good sized room with a comfy bed however the air conditioning did not work. Complained about the air conditioning and was informed by one staff member that he hoped it would work later( in time for bed) and if not then suggested getting breakfast on the hotel the following day, that evening complained again about the air con and was informed it not working but it’s to be a cooler night, asked to change rooms and informed no rooms available with working air con. The hotel is very noisy with the windows open, it’s a busy street and with them closed it was far too hot. Overall it’s ideal for location and if the air con was working would have been perfect. Staff friendly. Breakfast did not get offered the following day for the inconvenience.
Stayed 1 night in Aug 2023
Response from Stefanie Bergforth - Online Reputation Manager on 23 Aug 2023
Dear Kristy,Thank you for taking the time to write a review. We are very sorry that your stay was not perfect in all areas. We apologize for the technical defects in your room and the air condition and will forward them to our technical department for immediate rectification.We will continue to work on this so that you are completely satisfied next time and keep us in positive memory.Warm regards from Lübeck,Your H-Hotels team

10/10 Excellent

Tanju

Stayed 3 nights in Aug 2023
Response from Stefanie Bergforth - Online Reputation Manager on 15 Aug 2023
Lieber Gast,wow - was für eine großartige Wertung für unser H+ Hotel in Lübeck. Wir sind sehr stolz, Sie als unseren Gast zählen zu dürfen und können ein Wiedersehen im schönen Lübeck kaum erwarten. Alles Gute bis dahin wünscht Ihnen Ihr Team von den H-Hotels

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location if travelling by train.
Great location near the station. Quiet.
Stayed 2 nights in Aug 2023
Response from Stefanie Bergforth - Online Reputation Manager on 15 Aug 2023
Dear Kenneth,thank you very much for your great feedback. We are very pleased that you enjoyed your first stay with us at the H+ Hotel and that you felt completely comfortable with us. We hope you had a pleasant trip and will visit us many more times in Lübeck. We are looking forward to seeing you!Your H-Hotels team

8/10 Good

Robert

Stayed 1 night in Jul 2023
Response from Christina Dinklage - Online Reputation Manager on 31 July 2023
Dear Robert, How nice that we were able to fulfill your wishes and ideas for the most part and that you had a pleasant time with us. Our team would be very happy to see you again soon. We wish you a safe journey. Best regards, Your H-Hotels team

10/10 Excellent

Andrew

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place. A short walk to old town. Great value and nice staff.
Stayed 1 night in Jul 2023
Response from Anika Müller - Online Reputation Manager on 15 July 2023
Dear Andrew, Thanks a million for giving your recent abidance at our comfortable hotel such a fabulous rating. We are delighted that you enjoyed a great time with us and experienced an attentive service throughout. Please recommend us to your friends and come back soon for another memorable stay in nice ambience. Sincerely, Your H-Hotels Team,

4/10 Poor

Mark

Stayed 1 night in Jun 2023
Response from Christina Dinklage - Online Reputation Manager on 20 June 2023
Lieber Mark, herzlichen Dank für die Bewertung Ihres Aufenthaltes. Wir würden uns gern verbessern, daher ist es sehr schade, dass Sie nicht geschrieben haben, was Ihnen gefehlt hat. Wir hoffen dennoch, dass wir noch einmal die Möglichkeit bekommen, Sie zu begeistern und wünschen Ihnen bis dahin eine schöne Zeit. Mit herzlichen Grüßen, Ihr Team von den H-Hotels

10/10 Excellent

Finn

Stayed 1 night in Jun 2023
Response from Thea Neumann - Online Reputation Manager on 10 July 2023
Dear Finn, Many thanks for your recent stay and awesome rating. We are more than happy that you acknowledged our conveniences just as much as our excellent service features which all together made your abidance so delightful. Please recommend us to your friends and visit us again someday. Sincerely, Your H-Hotels Team

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Construction going on next door, no sleeping in at this time.
Stayed 1 night in May 2023
Response from Christina Dinklage - Online Reputation Manager on 9 May 2023
Dear Steven, Thank you for being our guest and providing us with feedback. We hope your stay was pleasant and would like to apologize for any inconveniences you may have experienced during your stay. Best regards, Your H-Hotels Team,

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, close to the train station and the old town. Very quiet and a good breakfast. Would stay here again.
Stayed 1 night in Apr 2023
Response from Christina Dinklage - Online Reputation Manager on 8 May 2023
Dear Brian, "I would stay here again" - we couldn't be more enthusiastic about your amazing review. Thanks a million for letting us as well as our future guests know that your stay at our hotel was delightful and associated with such fantastic impression. Gladly we will share your lovely feedback with our entire team and we can't wait to welcome you back again for another memorable abidance in Lübeck. Best regards, Your H-Hotels Team

6/10 Okay

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here multiple times - it is conveniently located at the main train station, buses a minute away, walking distance to the old city. I usually arrive by car - there is no parking behind the hotel anymore! Instead, there is a huge construction area for a new hotel. Parking is possible further from the hotel, but there is no walkway and dragging suitcases across cobblestone was not great. Everything else was as usual - the room was basic but clean and staff friendly. I do not know how noisy the construction is because I only stayed one night into the weekend. If arriving by car, please be aware that parking is an issue because of the construction!
Stayed 1 night in Apr 2023
Response from Christina Dinklage - Online Reputation Manager on 28 Apr 2023
Dear Sabine, Thank you for your wonderful review! Our greatest concern is to make our guests' stay as pleasant as possible and we are very pleased that we have largely succeeded in doing so. We are happy that you felt comfortable. Please know that we value your loyalty and we look forward to welcoming you again soon whenever your travels bring you back to the area. Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Excellent location next to the main station. Super friendly welcome, cute room. Small, yes, but very well designed. Perfect breakfast as well.
Stayed 3 nights in Mar 2023
Response from Your team from the H-Hotels on 14 Mar 2023
Dear Guest,Thanks a million for rewarding us with such an amazing rating which confirms the delightful impressions of your recent stay at our hotel. Hopefully we can welcome you back again someday for another wonderful abidance with us in great ambience and warm atmosphere.Best regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return to Lubeck
Very friendly staff and welcome, cleaning staff also helpful. Very quiet, probably because of time of year. Only drawback was lack of hotel bar, but there were several cafes and pubs nearby
Stayed 3 nights in Dec 2022
Response from Christina Dinklage - Online Reputation Manager on 6 Jan 2023
Dear David, Thank you for your kind words and positive feedback. I will be sure to share you compliments with the team as I know they will be delighted to hear it. We hope to welcome you back soon! Warmest regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from Christina Dinklage - Online Reputation Manager on 13 Sept 2022
Dear Alan,We are delighted that the positive impressions of your recent stay made you rate us with amazing 10 points. Thanks a million for letting us and our future guests know that you enjoyed a pleasant time at our H Hotel Lübeck. You are always welcome to our H Hotel!Best wishes,Your H-Hotels Team,Christina Dinklage – Online Reputation Manager

6/10 Okay

Ksenia

Stayed 3 nights in Aug 2022
Response from Christina Dinklage - Online Reputation Manager on 7 Sept 2022
Dear Ksenia,Thank you for your feedback. We're sorry to hear that you didn't enjoy your stay with us completely. We hope you'll give us another chance in the future.Best regards,Your H-Hotels Team,Christina Dinklage – Online Reputation Manager

10/10 Excellent

Jo

Stayed 3 nights in Jul 2022
Response from Christina Dinklage - Online Reputation Manager on 2 Sept 2022
Dear Jo,Thanks a million for giving your recent stay at our H Hotel Lübeck such a fantastic rating. It shows that our daily efforts were highly appreciated and we couldn't be happier about the fact that you enjoyed your time with us so much. Please recommend us to your friends and come back again someday for another wonderful abidance in Lübeck.Best regards,Your H-Hotels Team,Christina Dinklage – Online Reputation Manager

10/10 Excellent

Michelle

Stayed 2 nights in Aug 2022
Response from Christina Dinklage - Online Reputation Manager on 17 Aug 2022
Dear Michelle, We are delighted that the positive impressions of your recent stay made you rate us with amazing 10 points. Thanks a million for letting us and our future guests know that you enjoyed a pleasant time at our H+ Hotel Lübeck. Please recommend us to your friends and come back again someday for another wonderful abidance in Lübeck. Best wishes, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

8/10 Good

Kannika

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Christina Dinklage - Online Reputation Manager on 28 July 2022
Dear Kannika, Thank you for taking the time to review our hotel. We hope to welcome you back soon! Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

8/10 Good

Gwyneth

Stayed 1 night in Jul 2022
Response from Christina Dinklage - Online Reputation Manager on 10 Nov 2022
Dear Gwyneth, Thanks a lot for your review! It was nice to host you in our hotel and we are looking forward to a repetition! Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022
Response from Christina Dinklage - Online Reputation Manager on 18 July 2022
Dear Richard, We are deeply grateful for your fantastic rating as it shows that you had a brilliant time with us. It was our pleasure to have satisfied your expectations and we hope to welcome you back again soon for another wonderful stay. Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

10/10 Excellent

Anthony

Stayed 1 night in Jun 2022
Response from Christina Dinklage - Online Reputation Manager on 11 Oct 2022
Dear Anthony, We are so happy you had an amazing stay with us recently! Glad you enjoyed and we do hope you visit us again very soon! Best wishes, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

10/10 Excellent

Mario

Stayed 1 night in May 2022
Response from Christina Dinklage - Online Reputation Manager on 3 June 2022
Lieber Mario, herzlichen Dank, dass Sie unser Gast waren und im Anschluss an Ihren Besuch, diese Bewertung geschrieben haben. Wunderbar, wenn Sie einen sehr angenehmen Aufenthalt hatten und Ihre Zeit genießen konnten. Wir würden uns sehr freuen, wenn wir Sie wieder von uns überzeugen dürfen und hoffen auf ein baldiges Wiedersehen! Mit herzlichen Grüßen - Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room for the price
Great room, quiet, we were able to open the windows in the room at night to allow the air to circulate. We overlooked the train station which was great for watching the trains come and go. The breakfast buffet was perfect for our needs with hot & cold choices.
Stayed 2 nights in May 2022
Response from Christina Dinklage - Online Reputation Manager on 13 June 2022
Dear Sharon, Many thanks for having stayed at our H+ Hotel Lübeck and for bringing your beautiful thoughts to our attention. We are delighted to know how much you enjoyed your time with us and we can't wait to welcome you back again soon for another fantastic stay. Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

10/10 Excellent

Stephen

Stayed 1 night in May 2022
Response from Christina Dinklage - Online Reputation Manager on 16 May 2022
Lieber Stephen, unser gesamtes Team sagt herzlichen Dank, dass Sie sich Zeit nahmen, unser H+ Hotel Lübeck nach Ihrer Heimkehr so grandios zu bewerten. Wir freuen uns über Ihren gelungenen Aufenthalt und wären begeistert, Sie bald wieder einmal willkommen heißen zu dürfen. Beste Grüße - Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the H several times - here are my highlights: Clean rooms with basic amenities - conveniently located right next to the railroad station and bus transportation hub in Luebeck. Large parking lot in the back - parking on designated spots is free for guests. Staff is very friendly and helpful. There is a small bar / dining area with a breakfast buffet - however, the railroad station that is literally 2 minutes away has two bakery shops that offer a large variety of bread rolls, sandwiches, and coffee. A small supermarket/convenience store is also located inside the railroad station and is open until 10 pm - they have a large variety of food/snacks/beverages/alcoholic beverages. The sauna in the hotel can be used but an appointment is needed.
Stayed 2 nights in Jan 2022
Response from Christina Dinklage - Online Reputation Manager on 11 Feb 2022
Dear Sabine, Thanks a lot for your loyalty and kind review. We are happy about your lovely words confirming that you keep enjoying your stays at our hotel in great central location and that you appreciate our warm as well as excellent hospitality over again. We look forward to enable many more future visits for you just as delightful. Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

8/10 Good

Herwig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel, convenient location
Stayed 1 night in Jan 2022
Response from Christina Dinklage - Online Reputation Manager on 24 Jan 2022
Dear Herwig, It seems like you enjoyed your time with us - thanks for sharing! We hope we'll get the opportunity to welcome you back to Luebeck in the future. Best wishes from Luebeck, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to city centre. Room was small, but breakfast excellent plus free parking and nice staff. Good choice.
Stayed 3 nights in Jul 2021
Response from Your H-Hotels Team on 3 Aug 2021
Dear guest, We highly appreciate your comments very much and want to thank you for your review. We hope to get the chance to welcome you back again during your next stay in Lübeck, it will be a pleasure for us. Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

10/10 Excellent

JIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Your H-Hotels Team on 2 June 2021
Dear JIE, Thank you for taking the time to share your great feedback. We hope to welcome you back soon to our hotel! Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

4/10 Poor

mohammadbasel

Disliked: Staff & service
Stayed 1 night in Oct 2020
Response from Your H-Hotels Team on 7 Oct 2020
Dear guest, Thank you for rating us. We are very sorry that we could not fulfill your expectations. We still hope you enjoyed your stay in overall. We look forward to welcoming you again. Best regards, Your H-Hotels Team, Christina Dinklage - Online Reputation Manager

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Empfehlenswert
Alles gut, guter Service, freundliches Personal, schönes Zimmer.
Stayed 1 night in Sep 2020
Response from Ihr Team von den H-Hotels on 2 Oct 2020
Liebe Danielle, wir danken Ihnen von ganzem Herzen für dieses wundervolle Geschenk in Form einer kurzen, knackigen und lobenden Beschreibung Ihres Aufenthaltes. Tausend Dank für Ihre Empfehlung. Bitte kommen Sie recht bald wieder. Wir freuen uns auf Sie! Mit freundlichen Grüßen - Ihr Team von den H-Hotels, Christina Dinklage – Online Reputation Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Ihr Team von den H-Hotels on 19 Aug 2020
Lieber Mark, tausend Dank für Ihr wundervolles Feedback, über das sich das gesamte Team sehr gefreut hat. Schön, dass wir Sie von unserem Hotel überzeugen konnten. Hoffentlich sehen wir uns bald wieder! Mit besten Grüßen aus Lübeck - Ihr Team von den H-Hotels, Christina Dinklage – Online Reputation Manager

6/10 Okay

Vera

Business traveller
Liked: Cleanliness
Im Alten Zollen - the icing on the cake
The type of hotel that you after a week you forget what the room looked like, as there was nothing special. It follows the current trend of 'funks' (functional) over spacious. Not my cup of tea really, and the view from the window of a sort of building site and railway line was not exactly inspiring. Car park looked organised but several drug addicts and drunks around the nearby train station does not inspire confidence especially if you have quite a nice car. Police presence was two vans outside the train station which was a sign that the area could be a bit rough. The city itself is pretty and worth a visit, however, do not eat in the tourist traps by the river/canal. They was over-priced and poor quality. I just got up and left after one bite of a rubbery schnitzel. Found a lovely place though, from the 12th century. The name Im Alten Zollin. GO THERE! Save money. The staff are friendly, even if stressed, and quite happy to tell you about the history of the building and paintings. Full of locals too which is fantastic! Great food, good prices and a terrific find. Loved Lübeck even more for that.
Stayed 1 night in Jul 2020
Response from Your H-Hotels Team on 6 Aug 2020
Dear Vera, Thanks for sharing some honest impressions about your last stay in Lübeck. We hope to get the chance to welcome you back again. Until then, have a nice time Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

8/10 Good

Niels Bjerrum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Your H-Hotels Team on 6 Aug 2020
Dear Mr. Bjerrum, Many thanks for your kind rating. We already look forward to your next stay. Greetings from Lubeck! Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Abit out of the way about 15mins walk into to the town centre. Staff is very friendly
Stayed 3 nights in Jul 2020
Response from Your H-Hotels Team on 6 Aug 2020
Dear Sian, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from Lubeck! Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of hotel was perfect to visit city key sights , shopping, and transportation requirements.
Stayed 3 nights in Dec 2019
Response from Your H-Hotels Team on 20 Feb 2020
Dear guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from Lubeck! Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

8/10 Good

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and service
Hotel is in a great central location. Was on the top floor next to the train station yet very quiet. Room was clean and had good amenities. Bar fridge was just an empty fridge. Breakfast was decent with good selection of foods. Staff friendly, helpful and professional. Not enough parking but the lot next door was just €4 a day so not bad. Overall a pleasant stay and would stay again.
Stayed 1 night in Dec 2019
Response from Your H-Hotels Team on 20 Feb 2020
Dear Joseph, Thank you very much for staying with us and for bringing your experience to our attention. We are delighted to see that you enjoyed your stay and appreciated our friendly staff just as much as our great location and our tasty breakfast. We are looking forward to welcome you again at our hotel in the future. Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel with very friendly staff who were helpful and attentive. Thanks for a great stay in Lübeck!
Stayed 2 nights in Nov 2019

4/10 Poor

Christine, Brisbane, Australia

Disliked: Cleanliness, staff & service, room comfort
Disappointing
The hotel had a very slow check-in. Water was provided for 1 night only. The room was TINY. Cleaning people came into the room without even knocking. It was a disappointing stay and definitely no more than 3 stars overall.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warmly welcoming; cheerful and helpful staff; excellent location close to the Rail station (a clean and safe area).
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Sep 2019

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For a short stay, the hotel is in a convenient location - about 1 minute to the train station. The old city was about a 5 minute walk. There is no restaurant on site, but as it is not far from the old town, this is not a problem. Also for a coffee in the evening there were some places ar the train station. The room was small but ok for 2 nights we were there. No fridge in the room. We had a street facing room. With the window closed there was no street noise audible.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Aug 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for one night leisure stay!
Only had one day to spend on Lübeck & H+ Hotel was the perfect choice. Close to all the local sites within minutes by foot. Free parking & although we did not need to use the train, the station was right next door. You could not hear the trains, however...very quiet. Room was clean and overlooked the front square and staff was friendly.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located hotel next to the train station. It is an excellent 3 Star Hotel with a very warm and help staff. The free breakfast selection is excellent.
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Safe was brocken, some outlets didn't work, not possible to set up wake up call from the room, to charge cell phone you must give it to consierge and no other way there is no restaurant at all
Stayed 3 nights in Jul 2019

8/10 Good

Hollie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
Liked how close to the station. Didn’t like that you couldn’t get a coffee only between 6pm and midnight. Bedding wasn’t changed in our stay
Stayed 5 nights in Jul 2019