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Overview of La Résidence Phou Vao, A Belmond Hotel, Luang Prabang

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2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
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La Résidence Phou Vao, A Belmond Hotel, Luang Prabang

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationVat Visounnarath20 min walk
    AirportLuang Prabang (LPQ-Luang Prabang Intl.)10 min drive
    Popular LocationKuang Si Falls36 min drive
    Popular LocationPak Ou Buddha Caves38 min drive

Choose dates to view prices

About this area

Luang Prabang

Located in Luang Prabang, La Résidence Phou Vao, A Belmond Hotel, Luang Prabang is in the historical district and next to a golf course. Night Market and Morning Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mount Phu Si and Tad Sae Waterfalls. Discover the area's water adventures with nearby boat tours, or enjoy the great outdoors with hiking/biking trails, mountain biking and cave exploring.
Popular Location

What's nearby

  • Wat Manorom - 15 min walk
  • Vat Visounnarath - 20 min walk
  • Traditional Arts and Ethnology Centre - 4 min drive
  • Kuang Si Falls - 36 min drive
  • Pak Ou Buddha Caves - 38 min drive

Getting around

  • Luang Prabang (LPQ-Luang Prabang Intl.) - 10 min drive

Restaurants

  • Mountain Terrace — 1 min walk
  • Mountain Bar — 1 min walk
  • Secret Pizza - 10 min walk
  • Amigos mexican restaurant - 14 min walk
  • 525 - 16 min walk

About this property

La Résidence Phou Vao, A Belmond Hotel, Luang Prabang

5-star, family-friendly hotel near Night Market
This smoke-free hotel features 2 outdoor pools, a full-service spa and a restaurant. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All 34 individually furnished rooms feature free WiFi and pillowtop beds. Guests can enjoy deep soaking bathtubs, and other standard amenities include balconies, iPod docking stations and sitting areas.
La Résidence Phou Vao, A Belmond Hotel, Luang Prabang offers 34 forms of accommodation which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies. This individually furnished accommodation has separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters and premium bedding. 38-inch LED televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room espresso makers and minibars (stocked with some free items). Bathrooms include a combined bath/shower unit with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Mekong Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.

Guests under 12 years old are not allowed in the spa.

Awards and affiliations

La Résidence Phou Vao, A Belmond Hotel, Luang Prabang is listed in the 2014 Travel + Leisure 500.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQ) guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Belmond Protects (Belmond)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 6 km
  • Limo/town car service

Food and drink

  • Free full breakfast available daily 6:00 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Archery
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • DVD player
  • Free area shuttle
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Dutch
  • English
  • French
  • Lao

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (592 square feet)
  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shower/bathtub combination
  • Towels

Entertainment

  • 38-inch LED TV
  • DVD player
  • iPod dock
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (some items)

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Free newspapers
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property offers health screenings for COVID-19 for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Phou
Phou Vao
Residence Phou Vao
Residence Phou Vao Hotel
Residence Phou Vao Hotel Luang Prabang
Residence Phou Vao Luang Prabang
La Residence Phou Vao By Orient-Express Hotel Luang Prabang
La Residence Phou Vao Hotel
La Residence Phou Vao Resort
Belmond Résidence Phou Vao Hotel Luang Prabang
Belmond Résidence Phou Vao Hotel
Belmond Résidence Phou Vao Luang Prabang
Belmond Résidence Phou Vao
Belmond La Résidence Phou Vao
La Résidence Phou Vao, A Belmond Hotel, Luang Prabang Hotel

Frequently asked questions

4.7
Exceptional
Rating 5 - Excellent. 55 out of 71 reviews
5 - Excellent 77%
Rating 4 - Good. 15 out of 71 reviews
4 - Good 21%
Rating 3 - Okay. 0 out of 71 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 71 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 71 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was amazing! The staff were fantastic! Very friendly.
Stayed 3 nights in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect base
This hotel is quite magical. The service is genuine and impeccable and the style is in harmony with Laos. I loved it here and it made the visit complete.
Stayed 3 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay in Luang Prabang
Lovely property with a fabulous infinity pool. Excellent breakfast. The coconut puff pancakes are phenomenal. Desserts were very good. Shuttle was very helpful.
Stayed 3 nights in Oct 2019

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Beautiful place not far from downtown. The service was outstanding. Nothing was too much trouble for the staff. There is shuttle into town but if they were free they would drop you any time. Food was excellent as well.
Stayed 3 nights in Oct 2019