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Reviews of Vineyard Hill

3.5 out of 5
Vineyard Hill
37 Richardson Road, Lovedale, NSW

Reviews

6.4
Rating 10 - Excellent. 17 out of 124 reviews" "
Rating 8 - Good. 38 out of 124 reviews" "
Rating 6 - Okay. 28 out of 124 reviews" "
Rating 4 - Poor. 32 out of 124 reviews" "
Rating 2 - Terrible. 9 out of 124 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Kim

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Spiders and cobwebs everywhere. Bath towels ripped with holes. I would recommended not advertising this place through Expedia. Needs a lot of work and maintenance and should be shut down if can’t operate properly
Stayed 1 night in Mar 2024

6/10 Okay

Ananta

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Cute and cosy
The location of the resort was amazing and the views from the cottage is breathtaking. Also, the close proximity of the city centre and nearby attractions is an added advantage. However, the place itself was slightly worn down. We noticed that it wasnt thoroughly cleaned when we arrived. The sheets had been changed and that was pretty much it. We enjoyed our stay there; however a quick vaccum and mopping before would have been even nicer. Overall, it is budget friendly and in a perfect location.
Stayed 1 night in Dec 2023

8/10 Good

Deepali

Travelled with family
Liked: Staff & service
Stayed 1 night in Dec 2023

4/10 Poor

peter

Travelled with family
Disliked: Property conditions & facilities
Broken power point,could not tune tv ,screen door would not close on deck door,walls patched up not painted very tired property
Stayed 1 night in Nov 2023

4/10 Poor

RAJKUMAR

Disliked: Cleanliness, staff & service, property conditions & facilities
It appeared. Did not feel that the linen were freshly cleaned. The room even did not have a wardrobe to hang clothes. TV did not work.
Stayed 1 night in Nov 2023

6/10 Okay

Stephen

Disliked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Blake

Liked: Property conditions & facilities
Floor mats would be good inside when taininf
Stayed 5 nights in Sep 2023

4/10 Poor

Gail

Stayed 3 nights in Jun 2023

6/10 Okay

John

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness
It would have been great in it's hay day,20 or so years ago.
Stayed 1 night in May 2023

6/10 Okay

Laura

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023

8/10 Good

Gavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

quang

Liked: Cleanliness
It was quaint
Stayed 1 night in Feb 2023

4/10 Poor

Alecia

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Overall, the property was tired and unkept. The cleanliness of the room was unsatisfactory. The sofa bed had hair and other dirt on it and old food underneath. We all slept in the bed instead. There was a lot of dirt on the floor. There were exposed wires on the lamp and broken globe. The fly screen would not close on the deck and door to the deck did not lock. Positives were the location, which was great and the size and comfort of the bed. Although there were no staff on site at all, staff were contactable by phone and polite.

6/10 Okay

Dawn

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed here being the only room in the Hunter available for The Killers concert. It was a good price reflective of the accomodation, and the location is good. If you’re expecting luxury, it’s not for you, but for a reasonable well-priced bed that you can book for 1 night only (usually a 2 night min. in the Hunter), it serves a purpose. A few simple things would make all the difference - the sofa bed wasn’t useable, a clean tea towel (it was very well used and not by us!) and a Jay cloth to wash up, and an outdoor light that worked when coming back at midnight post-concert in the pitch black. The reception team were friendly and efficient in the correspondence I had and the room was ready on arrival with easy key-in-door check in.

8/10 Good

Jacqueline

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like up roof n close pool There’s weed around pool should’ve clean The rest beautiful country
Stayed 1 night in Dec 2022

8/10 Good

Helene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outlook beautiful

2/10 Terrible

Grant

Stayed 1 night in Nov 2022

8/10 Good

Cindy

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Beautiful Area. Check in and out very easy

2/10 Terrible

Doomara

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place needs a lot of TLC. It seem neglected. However has so much potential if looked after. The pictures are misleading
Stayed 2 nights in Oct 2022

10/10 Excellent

Zac

Stayed 1 night in Oct 2022

6/10 Okay

Andrew

Travelled with partner
Liked: Cleanliness
Nice views, nice bed, nice unit. No teaspoons, holes in gauze door/windows, internet password didn't work, broken/aged/dilapidated outdoor furniture
Stayed 2 nights in Sep 2022

8/10 Good

Brian

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Sep 2022

8/10 Good

Carissa

Business traveller
Liked: Cleanliness, amenities
Simple and effective. It would be a great group getaway
Stayed 2 nights in Jul 2022

4/10 Poor

Ian

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very run down, no cooktop in kitchen, very cold with a suspected lack of insulation, and lighting was woeful at night. No decent overhead light in the main area. Not worth the money paid for it
Stayed 6 nights in Jun 2022

4/10 Poor

Tony

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The boardwalk to our cabin wasn't secure and moved....our cabin smelt ....couldn't regulate the temperature of the air con....everything dated....couldn't watch Netflix kept buffering.....not happy
Stayed 1 night in Jun 2022

8/10 Good

Trina

Liked: Cleanliness
Stayed 1 night in Apr 2022

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The surroundings were beautiful and peaceful. Location was great. There were no staff or a lock box to drop the keys off at checkout time. There were cob webs and spiders in the room. The balcony was rotted and needed attention. There was no soap or tissues in the room.
Stayed 1 night in Mar 2022

8/10 Good

Lisa

Stayed 1 night in Feb 2022

8/10 Good

Janelle

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very affordable and a convenient location for our short stay
Stayed 1 night in Feb 2022
Response from Miranda on 18 Feb 2022
Hope to seeing you soon again. Thanks

8/10 Good

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in amongst the wineries, but with a lovely bush view. It was perfect for me!
Stayed 1 night in Nov 2021

8/10 Good

Geoff

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay for an overnight stay while visiting the wineries
Stayed 1 night in Nov 2021

4/10 Poor

Verified traveller

Did not attend....because of lockdown restrictions
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The view was nice
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Very old style some items not working and they had to come fix it. The balcony was dirty
Stayed 1 night in May 2021

6/10 Okay

David

Disliked: Cleanliness, property conditions & facilities, room comfort
Just Run Down
It was the only room available in the entire Hunter Valley over Queens Birthday weekend and it became apparent why. Just quite run down in the rooms with flaking paintwork and patchy walls. No breakfast available as we were told had the family over and was cooking just for them!! Property was becoming unsightly with no care in looking tidy. Keep going this way and I fear it will be gone soon.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in May 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was clean. The staff were friendly.
Stayed 1 night in May 2021

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities
I wish I had read recent reviews before booking. Where to start? The accommodation is run down, floating floor is not fixed down firmly, bathroom looks tired. Three mismatched wine glasses, but thankfully the kettle worked. So very glad that our friends couldn’t stay with us. THIS IS NOT A 2 BEDROOM UNIT. Yes, there were two double beds but with loft ceilings and only two metre high partitions there was no privacy between bedrooms or between the bedrooms and the living space. Didn’t see any staff at all during our stay (4pm Saturday to 10am Sunday). Had to phone to get directions to the cabin. No restaurant or cafe on site, thankfully we had dinner booking and were close to breakfast options.
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mould growing on sides and top of fridge door - rubber seals. Rice grains caught in handles of kitchen. Picked up basket of tea/coffee items to use and sultanas fell out. VERY superficial clean. Can’t block out light.
Stayed 1 night in Apr 2021

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Basic accommodation was clean. Not to a very high standard in terms of accommodation venues
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most dirty and run down place I’ve ever been to. They should not legally be allowed to call this a resort! We arrived to a locked up reception area at 4pm, when we called they said they left us the key on the cabin door and sent us on a little goose chase with their terrible directions to the cabin. The cabin itself was shocking, the couches were filthy, most surfaces stained, and spiders everywhere. The bathroom window is low and completely see through so anyone over 150cm can’t have privacy in the shower. The shower floor was taped-down Lino. The second “double bed” was actually a pull out couch in the living room which we had to make up ourselves. 5 minutes into sleeping there my daughter was itching all over (bed bugs!) The whole space is one big room with half walls put up to make “bedrooms.” This means that any lights turned on/ conversation in one room can be seen/ heard in every other room. Too many safety issues to note here. There is no restaurant / bar or amenities of any sort that would make this place a “resort.” The only positive... we only had to stay one night. It was so dirty we decided to forego breakfast there in the morning and went out for brekkie instead. On checking out there was no one in reception again.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly Accommodation great value Great surroundings
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness
The property would have been more aptly called Vineyard Hill Cabins. We were greeted by Kangaroos upon arrival. The outlook was lovely with Country Vista. The accommodation was very basic and in need of refurbishments. The bed was clean and comfortable. The shower floor was lino lined which curled at the edges with a strip of wallpaper like tile feature which was peeling off the shower wall. The room needed a good clean of dust and cobwebs (Spiders). The sliding door leading to the balcony was rusted and difficult to open/close. It was ok for an overnight stay.
Stayed 1 night in Mar 2021

6/10 Okay

Consuelo, Sydney

Travelled with partner
Disliked: Cleanliness
There was a dead fly over the bed's frame. Looks a bit abandoned and old. The location is good. Very quiet and peaceful
Stayed 1 night in Jan 2021

8/10 Good

Marhta

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2021

4/10 Poor

Alejandro, Sydney

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Not a resort at all, the pictures showed something different, we will never come back
Stayed 1 night in Jan 2021

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean. Tomato sauce on our outdoor table, all sorts of fluff and crumbs on the couch. Hairs on bathroom floor. We decided not to even use the shower. Webs and daddy long legs on 3 different corners of the room. Property is run down. Needs so much love. Apparently there are new owners. I wish them well to get this place looking great. We stayed in the hunter valley a few weeks ago and paid less for 5 star accom. This is over priced and should close down to reopen once Reno’s are complete.
Stayed 1 night in Jan 2021

8/10 Good

Gillian

Liked: Room comfort
Good accomodation
Room was nice although could have been cleaner (lounge had crumbs on it, soap scum in soap dish - which was odd as there was a soap dispenser). Door to balcony was very stiff and difficult to open. Looked a little unkept on the way in. Bed large and very comfortable. Adequate air con. Plenty of room. Overall good.
Stayed 1 night in Nov 2020