Service was amazing. Front desk, valet, bartender on the roof top, ladies at Ella they all were very friendly, smiling, nice. Property location and views are unbelievable. 360 views of Beverley Hills from the roof top. Drinks were good, food was good, coffee was great. Mini bar selection of drinks and snacks was good. I appreciated having a nespresso pods. I liked having a make up mirror. However run down squeaking furniture with broken hinge, large cracks in the marble sink, make up mirror would not adjust and stay put and not working pump in the shampoo dispensers put a toll on the overall impression. It was not so bad that i won't return, but these little disappointments so easy to fix to make the stay perfect. Service is the most difficult to achieve and it was great, fixingbroken things would improve the hotel. I would stay there again.