All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from Chloe (Front Desk Supervisor) on 16 Apr 2024
Dear Trinh,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
10/10 Excellent
SHARMAN
15 Apr 2024
Liked: Cleanliness
SHARMAN
Stayed 3 nights in Apr 2024
Response from Guest Services on 17 Apr 2024
Dear Sharman,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Response from Chloe (Front Desk Supervisor) on 7 Apr 2024
Dear Nelson,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Response from Chloe (Front Desk Supervisor) on 7 Apr 2024
Dear Nicholas,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Response from Chloe (Front Desk Supervisor) on 1 Apr 2024
Dear Mustapha,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Response from Chloe (Front Desk Supervisor) on 5 Apr 2024
Dear Sarah,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Response from Chloe (Front Desk Supervisor) on 30 Mar 2024
Dear Sehra,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Response from Chloe (Front Desk Supervisor) on 26 Mar 2024
Dear Lisa,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
10/10 Excellent
Rodelynn
Travelled with family, Travelled with family and small children
Response from Chloe (Front Desk Supervisor) on 18 Mar 2024
Dear Rodelynn,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Response from Chloe (Front Desk Supervisor) on 18 Mar 2024
Dear Donald,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Response from Chloe (Front Desk Supervisor) on 18 Mar 2024
Dear Taryn,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Response from Chloe (Front Desk Supervisor) on 17 Mar 2024
Dear Ernesto,Thank you so much for your 5 out of 5 review! The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.We look forward to your next visit!
Response from Chloe (Front Desk Supervisor) on 15 Mar 2024
Dear Edilma,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
6/10 Okay
Evis, chappaqua
10 Mar 2024
Disliked: Staff & service
Evis
Stayed 3 nights in Mar 2024
Response from Chloe (Front Desk Supervisor) on 11 Mar 2024
Dear Evis,Thank you for staying with us at the Marina Del Rey Hotel, and for your recent review. If there are any details you wish to provide to help us improve, please feel free to share your comments with us directly.
Very clean and easy to get into and out of area. Great spot
Rey
Stayed 1 night in Mar 2024
Response from Chloe (Front Desk Supervisor) on 3 Mar 2024
Dear Rey,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Great location, friendly staff, and clean, comfortable accommodations
Christian
Stayed 3 nights in Feb 2024
Response from Chloe (Front Desk Supervisor) on 26 Feb 2024
Dear Christian,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Having a room on the ground floor overlooking the Marina was special. The restaurant totally surprised me. The dinner was excellent! One of our tastiest in LA. And cocktails fun.
Belinda
Stayed 5 nights in Feb 2024
Response from Chloe (Front Desk Supervisor) on 26 Feb 2024
Dear Belinda,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Response from Chloe (Front Desk Supervisor) on 24 Feb 2024
Dear David,Thank you so much for your 5 out of 5 review! The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.We look forward to your next visit!
Excellent location. Nice room with a view of the marina. Enjoyed the pool and hot tub in a beautiful setting. Nice lounge with live music too.
Tonjia
Stayed 1 night in Feb 2024
Response from Chloe (Front Desk Supervisor) on 25 Feb 2024
Dear Tonjia,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
6/10 Okay
Beth
23 Feb 2024
Beth
Stayed 3 nights in Feb 2024
Response from Guest Services on 25 Feb 2024
Dear Beth, you for staying with us at the Marina Del Rey Hotel, and for your recent review. Our entire staff takes great pride in providing the best possible service and comfort for our guests. If there are any details you wish to provide to help us improve, please feel free to share your comments with us directly.We hope to welcome you back again in the future!
10/10 Excellent
Mark
Travelled with family and small children, Travelled with group
Nice hotel and tranquil pool and hot tub. Great area to walk around and look at boats and the water. Near places to eat and shop.
Mark
Stayed 1 night in Feb 2024
Response from Chloe (Front Desk Supervisor) on 24 Feb 2024
Dear Mark,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
10/10 Excellent
Brenda, LA CANADA
23 Feb 2024
Liked: Cleanliness, staff & service, amenities
Great hidden gem. We enjoyed the daybeds on the patio's ground floor right near the yachts. Great place to walk your dog with only a side walk separation from the beautiful harbor. We chose this spot because the fireworks were in clear view.
Brenda
Stayed 2 nights in Dec 2023
Response from Chloe (Front Desk Supervisor) on 24 Feb 2024
Dear Brenda,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Response from Chloe (Front Desk Supervisor) on 24 Feb 2024
Dear Hrachya,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
10/10 Excellent
Anne
21 Feb 2024
Anne
Stayed 2 nights in Feb 2024
Response from Chloe (Front Desk Supervisor) on 22 Mar 2024
Dear Anne,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Response from Chloe (Front Desk Supervisor) on 20 Feb 2024
Dear Thanjira,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Response from Chloe (Front Desk Supervisor) on 20 Feb 2024
Dear Nicole,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
The property was excellent the staff was friendly happy a nice the food was good my experience there was excellent the only problem I have was with Expedia I booked a certain room and I didn't get it but either than that everything was good because it was not the properties fault it was expedia fault
Sherei
Stayed 2 nights in Feb 2024
Response from Chloe (Front Desk Supervisor) on 18 Feb 2024
Dear Sherei,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
The property is lovely but the nightly parking rate is way too high when you add it to the room rate. Also, there is no self parking.
Tyna
Stayed 4 nights in Feb 2024
Response from Guest Services on 20 Feb 2024
Dear Tyna,Thank you for staying with us at the Marina Del Rey Hotel, and for your recent review. Our entire staff takes great pride in providing the best possible service and comfort for our guests, and we thank you for this opportunity to improve.Please note that our valet parking is competitively priced against other properties in the marina, but there is a nearby public lot in the area as well.We hope to have the opportunity to welcome you back again soon.
The hotel has a beautiful view. The hotel and rooms were very clean and the staff was friendly and very helpful. Excellent location, close to many restaurants. The food at the SALT restaurant inside the hotel was delicious. I enjoyed my stay.
Laura
Stayed 1 night in Feb 2024
Response from Chloe (Front Desk Supervisor) on 17 Feb 2024
Dear Laura,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Response from Chloe (Front Desk Supervisor) on 17 Feb 2024
Dear Bahhar,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
10/10 Excellent
Sarah, ROCHESTER
9 Feb 2024
Sarah
Stayed 1 night in Feb 2024
Response from Chloe (Front Desk Supervisor) on 22 Mar 2024
Dear Sarah,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
6/10 Okay
LaDena
Travelled with partner
5 Feb 2024
Liked: Cleanliness
Disliked: Staff & service
It was me and my bf first time here and the first guy that checked us in was rude and monotone. Are tv wasn’t working so I ask him politely if anyone is able to fix it and he just acted like I was bothering him and said he’ll call the engineer but never did. Between me and my bf we had to go to the front desk 4 times before they finally gave us another room. Customer service wasn’t that great in the beginning but overall the rooms were beautiful and the stay was good
LaDena
Stayed 1 night in Feb 2024
Response from Chloe (Front Desk Supervisor) on 5 Feb 2024
Dear LaDena,Thank you for staying with us at the Marina Del Rey Hotel, and for your recent review. Our entire staff takes great pride in providing the best possible service and comfort for our guests, and we thank you for this opportunity to improve. I apologize sincerely for the inconveniences you experienced during your stay and assure you that this is not a normal reflection of our service. This will surely be addressed accordingly with the proper department leaders in order to prevent any future issues or incidents.We look forward to the opportunity to host your stay once again in the future!
Both nights was noisy due to guest above us but staff quickly resolved our complaints. They are very nice and we will be returning back!
Jacqueline
Stayed 2 nights in Feb 2024
Response from Chloe (Front Desk Supervisor) on 5 Feb 2024
Dear Jacqueline,Thank you for staying with us at the Marina Del Rey Hotel, and for your recent review. Our entire staff takes great pride in providing the best possible service and comfort for our guests, and we thank you for this opportunity to improve.We look forward to the opportunity to welcome you back again soon!
Upon entering the hotel, I was greeted by a warm and welcoming staff eager to ensure my stay was exceptional. A special shoutout to Michelle at the front desk, who went above and beyond to assist me. The pool was also a highlight, providing a fantastic way to spend the day. I'm eagerly anticipating my return.
Patrick
Stayed 3 nights in Jan 2024
Response from Chloe (Front Desk Supervisor) on 3 Feb 2024
Dear Patrick,Thanks so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated. We also truly appreciate your time in personally recognizing some of our star team members, and will surely commend them for an amazing job! Please give us a call whenever you are ready to stay again!
Response from Chloe (Front Desk Supervisor) on 22 Jan 2024
Dear Liwen,Thank you so much for your 5 out of 5 review! The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.We look forward to your next visit!
nice property but not as nice as surrounding areas
Reimer
Stayed 1 night in Jan 2024
Response from Guest Services on 20 Jan 2024
Dear Reimer,Thank you for staying with us at the Marina Del Rey Hotel, and for your recent review. Our entire staff takes great pride in providing the best possible service and comfort for our guests, and we thank you for this opportunity to improve.We hope to have the opportunity to welcome you back again in the future!
10/10 Excellent
Sally
19 Jan 2024
Sally
Stayed 1 night in Jan 2024
Response from Chloe (Front Desk Supervisor) on 22 Jan 2024
Dear Sally,Thank you so much for your 5 out of 5 review! The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.We look forward to your next visit!
Response from Chloe (Front Desk Supervisor) on 19 Jan 2024
Dear Jon,Thank you so much for your 5 out of 5 review! The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.We look forward to your next visit!
10/10 Excellent
Majdoline
14 Jan 2024
Majdoline
Stayed 1 night in Jan 2024
Response from Chloe (Front Desk Supervisor) on 3 Feb 2024
Dear Majdoline,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
We stayed in the Hotel for four nights. All the staff we encountered were very nice indeed. There was a variety of unacceptable problems with our room, not all of which could be rectified during our stay. This was a downer and is the reason for the low rating. Subsequent correspondence with customer relations elicited a thoughtful and very satisfactory response. We’d stay there again.
Verified traveller
Stayed 4 nights in Jan 2024
Response from Guest Services on 9 Jan 2024
Dear Guest,Thank you for staying with us at the Marina Del Rey Hotel, and for your recent review. Our entire staff takes great pride in providing the best possible service and comfort for our guests, and we are sorry to hear your stay was disappointing.We are grateful to know you are willing to give us another opportunity to make it up to you in the future!Thank you again for your time and for your review!
Response from Chloe (Front Desk Supervisor) on 9 Jan 2024
Dear Matthew,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Nancy at the front desk was nice and very helpful. All staff was friendly. Thank you.
We will be returning in the summer.
Mahe
Stayed 3 nights in Jan 2024
Response from Chloe (Front Desk Supervisor) on 8 Jan 2024
Dear Mahe,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again
8/10 Good
Sam
8 Jan 2024
Sam
Stayed 3 nights in Jan 2024
Response from Chloe (Front Desk Supervisor) on 9 Jan 2024
Dear Sam,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
10/10 Excellent
Dan
8 Jan 2024
Liked: Cleanliness, staff & service
We love the property for its location, and the pool. The rooms do need some basic maintenance however. The showers need some deep cleaning, and the carpet was frayed by the slider to the outside. Other than that, we really enjoyed our stay.
Dan
Stayed 1 night in Jan 2024
Response from Chloe (Front Desk Supervisor) on 8 Jan 2024
Dear Dan,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again
10/10 Excellent
JAMES, GLENDALE
7 Jan 2024
JAMES
Stayed 1 night in Jan 2024
Response from Chloe (Front Desk Supervisor) on 27 Jan 2024
Dear James,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!
Had a lovely time staying here. The pool area was very nice and the staff was exceptional
Kayla
Stayed 1 night in Jan 2024
Response from Chloe (Front Desk Supervisor) on 8 Jan 2024
Dear Kayla,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again
Response from Chloe (Front Desk Supervisor) on 8 Jan 2024
Dear Kimberly,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again
The balcony room with marina view is absolutely the best! The heated pool and the restaurant/bar were great too! The service is top notch and valet drivers were also amazing. I felt safe and comfortable during my stay.
Beverly
Stayed 3 nights in Dec 2023
Response from Chloe (Front Desk Supervisor) on 8 Jan 2024
Dear Beverly,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again
Response from Chloe (Front Desk Supervisor) on 8 Jan 2024
Dear Guest,Thank you so much for your 10 out of 10 review! The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.We look forward to your next visit!
i would recommend it and I would certainly be back to this hotel .
Great location and great view. Good value for money . $45 a night parking is just too much . Self parking should be available to those who are staying at the hotel. Down the road city parking meter is available only $5 a month . I would certainly recommend it .
I had breakfast on 3 different days at the restaurant. Food is very good. Service in general is good . Exception of one day . had a different server and waited to order for 15 minutes to place my order because she was not around . Later she showed up and took my order and disappeared again . )
I had to wait for the check and she never come back to collect the check . I charged it to room.
Nevertheless hotel has great potential and historical place in a way. It’s been around for a long time . I would come back and I hope that some of the things I have mentioned can be improved .
Mustafa
Stayed 5 nights in Dec 2023
Response from Chloe (Front Desk Supervisor) on 1 Jan 2024
Dear Mustafa,Thank you for staying with us at the Marina Del Rey Hotel, and for your recent review. Our entire staff takes great pride in providing the best possible service and comfort for our guests, and we thank you for this opportunity to improve. I apologize sincerely for the inconveniences you experienced during your stay and assure you that this is not a normal reflection of our service. This will surely be addressed accordingly with the proper department leaders in order to prevent any future issues or incidents.We sincerely hope to have the opportunity to welcome you back again soon!