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Overview of Hotel Maya - a Doubletree by Hilton Hotel

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Beach
Beach
Beach
Outdoor pool

Hotel Maya - a Doubletree by Hilton Hotel

4 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationAquarium of the Pacific12 min walk
    Popular LocationCalifornia State University-Office of the Chancellor15 min walk
    Popular LocationShoreline Village7 min drive
    AirportLong Beach, CA (LGB-Long Beach Municipal)17 min drive

Choose dates to view prices

Deluxe Room, 1 King Bed, Balcony (Water View)

3.8/5 guest room rating
  • 54 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Water View)

4.3/5 guest room rating
  • 44 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Balcony (Water View)

No guest room rating
  • 44 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Balcony (Water View)

4.1/5 guest room rating
  • 44 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

4.6/5 guest room rating
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

Loft, 1 King Bed, Non Smoking, View

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Water View)

4/5 guest room rating
  • 44 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 King Bed, Non Smoking, View

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

4.2/5 guest room rating
  • 44 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

No guest room rating
  • Sleeps 4
  • 1 Queen Bed

About this area

Long Beach

Located in Long Beach, Hotel Maya - a Doubletree by Hilton Hotel is on the waterfront. Aquarium of the Pacific is a popular area attraction and if an activity is on the agenda, Long Beach Cruise Terminal and World Cruise Center are worth checking out. USS Iowa and Los Angeles Maritime Museum are also worth visiting. Looking to get your feet wet? Waterskiing, parasailing and windsurfing adventures can be found near the property.
Popular Location

What's nearby

  • RMS Queen Mary - 12 min walk
  • Aquarium of the Pacific - 12 min walk
  • California State University-Office of the Chancellor - 15 min walk
  • Pike at Rainbow Harbor - 15 min walk
  • Shoreline Village - 7 min drive

Getting around

  • Downtown Long Beach Station - 3 min drive
  • Norwalk- Santa Fe Springs Station - 22 min drive
  • Long Beach, CA (LGB-Long Beach Municipal) - 18 min drive

Restaurants

  • Fuego Restaurant — 1 min walk
  • Bubba Gump Shrimp Co. - 12 min walk
  • Chelsea Chowder House & Bar - 14 min walk
  • P.F. Chang's - 15 min walk
  • Gladstone's Long Beach - 16 min walk

About this property

Hotel Maya - a Doubletree by Hilton Hotel

Waterfront Long Beach hotel in Harbor, near RMS Queen Mary
A restaurant, an outdoor pool and a fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, self parking and a business centre are on-site. All 199 rooms provide free WiFi and free wired Internet, TVs with cable channels, and conveniences such as fridges and coffee makers. Pillowtop beds, room service and hairdryers are among the other amenities available to guests.
Hotel Maya - a Doubletree by Hilton Hotel offers 199 forms of accommodation with laptop-compatible safes and a safe. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Long Beach hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and fridges can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 31 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: USD 5-25 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English
  • German
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

See similar properties

Policies

Check-in

Check-in time starts at 4 PM
Express check-in

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 1 2020 to June 1 2021 (dates subject to change):
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per pet, per stay
Dogs only
1 per room (up to 50 lbs/23 kg)
Food and water bowls are available

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 5 and USD 25 per person (approximately)
  • Self-parking fee: USD 31 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Doubletree Maya
Hilton Maya
Hotel Maya Doubletree Hilton Hotel
Hotel Maya Doubletree Hilton Hotel Long Beach
Maya Doubletree
Maya Doubletree Hilton
Maya Doubletree Hilton Long Beach
Maya Hilton
Coast Long Beach Hotel
Maya A Doubletree By Hilton
Hotel Maya - a Doubletree by Hilton Hotel Hotel
Hotel Maya - a Doubletree by Hilton Hotel Long Beach
Hotel Maya - a Doubletree by Hilton Hotel Hotel Long Beach

Frequently asked questions

Can I cancel my reservation for free at Hotel Maya - a Doubletree by Hilton Hotel and receive a full refund?
Yes, Hotel Maya - a Doubletree by Hilton Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Maya - a Doubletree by Hilton Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Maya - a Doubletree by Hilton Hotel?
As of 17 Apr. 2021, prices found for a 1-night stay for 2 adults at Hotel Maya - a Doubletree by Hilton Hotel on 18 Apr. 2021 start from AU$301, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Maya - a Doubletree by Hilton Hotel have a pool?
Yes, this property has an outdoor pool.
Is Hotel Maya - a Doubletree by Hilton Hotel pet-friendly?
Yes, this hotel allows dogs (limit 1 per room) with a maximum weight of up to 23 kg per pet. There's a fee of USD 50 per pet, per stay.
How much is parking at Hotel Maya - a Doubletree by Hilton Hotel?
Self-parking is available for USD 31 per day.
What time is check-in at Hotel Maya - a Doubletree by Hilton Hotel?
Check-in begins at 4 PM.
What time is check-out at Hotel Maya - a Doubletree by Hilton Hotel?
Checkout is at 11 AM.
Where is Hotel Maya - a Doubletree by Hilton Hotel located?
Located in Harbor, this hotel is within a 15-minute walk of RMS Queen Mary and Aquarium of the Pacific. Long Beach Cruise Terminal and Long Beach Convention and Entertainment Center are also within 1 mile (2 km). Downtown Long Beach Station is 21 minutes by foot and 1st Street Station is 26 minutes.

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 455 out of 963 reviews
5 - Excellent 47%
Rating 4 - Good. 248 out of 963 reviews
4 - Good 26%
Rating 3 - Okay. 124 out of 963 reviews
3 - Okay 13%
Rating 2 - Poor. 75 out of 963 reviews
2 - Poor 8%
Rating 1 - Terrible. 61 out of 963 reviews
1 - Terrible 6%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay And view was very nice just think the parking was to overpriced.
Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this place it was spectacular!!
Stayed 2 nights in Apr 2021

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, amenities
Booked an ocean view but got a partial ocean view.
Stayed 1 night in Apr 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
No slippers or robe as advertised in the room every time someone took a shower we could hear ,people adults and kids running up and down the hall my wife and I couldn’t go to sleep until after 1am because of all the noises don’t think we will be returning
Stayed 1 night in Apr 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location, near the water, the mall and the restaurants.
Stayed 3 nights in Apr 2021

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