Lobby sitting area

Reviews of Antonio Hotel

2 out of 5
Antonio Hotel
229 N Soto Street, Los Angeles, CA

Reviews

4.8
Rating 10 - Excellent. 109 out of 984 reviews" "
Rating 8 - Good. 142 out of 984 reviews" "
Rating 6 - Okay. 181 out of 984 reviews" "
Rating 4 - Poor. 153 out of 984 reviews" "
Rating 2 - Terrible. 399 out of 984 reviews" "

5.2/10

Cleanliness

5.2/10

Staff & service

4.4/10

Amenities

4.6/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shakia, Chatsworth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place for a quick stay thank you
Stayed 2 nights in Mar 2024

2/10 Terrible

Deirdre

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very limited parking, you have to call when you’re blocking the sidewalk and traffic to pull into their narrow gated driveway. At least there’s safety with having a gated parking space. Not recommended for big vehicles. Also, people were slamming their doors all throughout the night, playing music, shouting/laughing/god knows what else. Found a few hairs on both pillows so I’m certain they don’t actually clean after each guests and the showers had quite a bit of mold. Carpets were gross in the halls, but at least there was a (dirty) refrigerator in the room!
Stayed 2 nights in Feb 2024

4/10 Poor

Steve

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Front door lock wasn't working so a pain to get in and out of the hotel. No heat or smoke detectors in rooms. Bathroom light and shower faulty. Childrens small furniture in the room.
Stayed 1 night in Feb 2024

2/10 Terrible

michelle

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager stole my food then refused to speak to me. The manager then lied to Expedia when they tried to remedy the situation. Manager is Very rude & lack of respect. I’m surprised Expedia has this hotel on the site.
Stayed 4 nights in Nov 2023

2/10 Terrible

STEVEN, SAN DIEGO

Stayed 1 night in Dec 2023

10/10 Excellent

Homer

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
It was a simple hotel in an older part of LA just east of downtown. Rooms are very small.
Stayed 5 nights in Nov 2023

2/10 Terrible

Jourdin

Stayed 4 nights in Aug 2023

10/10 Excellent

Julian, Los Angeles

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and was close by!!

10/10 Excellent

Tony

Good location
Stayed 2 nights in Aug 2023

2/10 Terrible

Suellen

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommend!!!!!
Hotel was very dirty, the costume service was terrible, the front desk person very impolite, the place not secure, the room dirty and smelled bad, the sheets were dirty.
Stayed 2 nights in Jul 2023

2/10 Terrible

Jackie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place ever no face towels no parking
Stayed 1 night in Jul 2023

6/10 Okay

Karley

Travelled with partner
If you visit LA to vacation in a hotel then this is not the place for you but if your staying in LA to visit the city then this is a great place to sleep because the transit is a block away and the food on this street is fantastic! I highly recommend Sushito! Cleanliness is pretty awful and the fridge didn’t work, shower also was only cold water but it’s cheap and you have a bed. I went for my first big trip and stayed for three nights, lucky they are 24/7 and I got a room at 3 in the morning. I was there for the big anime expo and the transit could take me from my hotel to the convention for only 4 bucks an all day pass.
Stayed 3 nights in Jun 2023

8/10 Good

Angeline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Never have i ever read a hotel say no frills and mean it. Does it takw away from the comfort of the stay? Not really its just your basic needs. You pay for the price that you are staying and i think thats an acceptable amount for what i payed for. Not crazy about that squeeze of an entrance but still good parking. The staff was great specially since its run by a family so i understand no one is going to be in the best being awoken at 2 am. I appreciate their patience with me when i would forget my room number. Would come again, probably next time with a pan and some utensils to cook in the shared kitchenette. A lot of delicious foods near by and a McDonald's thats open 24 hours. Only a block away from the metro so it made going to anime expo a breeze. This establishment went above and beyond with the energy they could offer. You want a discreet quiet place where you wont be bombarded with unnecessary question and you want to be near practically anywhere in los angeles by metro? Come here.
Stayed 4 nights in Jul 2023

2/10 Terrible

ALEXANDER

Disliked: Cleanliness, staff & service
The man at the check in was rude and unpleasant. Their internet was down when I wanted to check. The guy has no customer service skills. I don't recommend.
Stayed 1 night in Jun 2023

4/10 Poor

Van Le, Miamisburg

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Parking is a pain in the neck here
Stayed 2 nights in Jun 2023

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

8/10 Good

Ciara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall great stay. Close to many fun shops and bus stations for easy travel. Great food close by. Staff was friendly when you pass by. Rooms are easy to get to. Room was very simple. Bed bathroom tv and fridge but clean and neat. Didn’t know there was a full stove and microwave downstairs the first day but after finding made food options for home even better. Would stay again.
Stayed 3 nights in May 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No soap. AT ALL. floors were dirty. Bathroom so small you could not fit. The room was suppose to fit 3 people. Not true. Nonsmoking sign everywhere but the hotel stank like smoke.
Stayed 1 night in Apr 2023

10/10 Excellent

Kassim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended very close to downtown Los Angeles
Stayed 4 nights in Mar 2023

10/10 Excellent

Kamla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a heavily spanish neighborhood and as someone who is not fluent it was hard to get help at times.
Stayed 2 nights in Mar 2023

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Narrow entrance driveway and my truck was Strached, no hot water , no AC working, room was not tidy and clean
Stayed 1 night in Mar 2023

8/10 Good

catalina

Stayed 1 night in Mar 2023

2/10 Terrible

Yiliang

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not recommended!
Stayed 2 nights in Jan 2023

10/10 Excellent

A

Really great
Stayed 1 night in Jan 2023

2/10 Terrible

Jeffrey

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty on entry Bad customer service Worst part is there’s no parking For the price I rather stay sleeping at the beach while it rains Never coming here again
Stayed 3 nights in Dec 2022

2/10 Terrible

Juana

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The lady was really rude .
Stayed 1 night in Dec 2022

2/10 Terrible

Tina

Stayed 2 nights in Nov 2022

4/10 Poor

Shew Fong

Disliked: Staff & service, amenities
Reception seems to skyway unwilling to “help” (a rather grunge mood all the time); also, the room I stayed has no hot water (I only used once for the two nights stay). But, the location is convenient to take public transit.

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness
👍👍👍👍👍
Stayed 3 nights in Aug 2022

2/10 Terrible

Herbert

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Hotel
Rude staff, hidden deposit fee, dirty and extremely low quality. No parking provided although booking stated parking included. ATM fees when surprised by deposit after check in which is a deceitful practice. Cockroaches crawling on walls of room and very bad smell from ac unit. I would have been better off sleeping in my vehicle than wasting money at this dump.
Stayed 1 night in Oct 2022

10/10 Excellent

Erick

Stayed 1 night in Oct 2022

4/10 Poor

Jared

Disliked: Staff & service
Required a cash deposit at check-in, but then no one was there at checkout to refund the deposit despite waiting at least 30 minutes before having to leave.
Stayed 2 nights in Jul 2022

2/10 Terrible

Noah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedbugs
Stayed 4 nights in Jul 2022

4/10 Poor

Ana

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nada service
Stayed 1 night in Oct 2022

8/10 Good

Brandon

Liked: Cleanliness, staff & service
The hotel could use some upgrades and renovation but overall it is a decent place just to rest your head in Los Angeles
Stayed 7 nights in Sep 2022

6/10 Okay

Elizabeth

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Sep 2022

2/10 Terrible

CHRISTIAN

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This is by far the worst hotel stay I’ve ever experienced. This disappointing experience started on my first encounter with the Front desk Attendant lady. She was very unprofessional & disrespectful. Upon entry into my initial hotel room I wiped down and disinfected the room only to find out afterwards that the TV had no remote control and the Air Conditioner wasn’t cooling. So I went down to the Receptionist who was so disrespectful and unprofessional after complaining about my AC and no Remote control. She simply told me if I didn’t like it she’d give me back my money and I could leave. To my utter surprise I told her I’d write this report of her behavior on Google for everyone to read. Then she agreed and reluctantly changed my room. My problem was far from over. The next day the AC stopped cooling and shut down in the middle of the night. Knowing something about ACs I knew it had to be a dirty filter. Lo & behold, after opening the AC I saw a dirty filter with a think layer of dust covering it which basically suffocated the AC to shut down. I took it upon myself & washed the filter with water, dried it and placed it back into the AC. After turning it on, as expected the AC worked like new for the rest of my stay. The next day the my Door keycard malfunctioned & my door wouldn’t open. I went to the front desk & this time it looked like it was the husband of the First Lady receptionist and he was equally nasty. He re-programmed my door keycard & it happened again next day.
Stayed 4 nights in Sep 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They never let me in, I called to tell them I was coming late, they took my money and never gave me my refund. I didn’t get to spend the night I paid for. I’m going to a lawyer.
Stayed 1 night in Aug 2022

2/10 Terrible

Samuel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasty dead dry cockroaches all over the room and the bathroom the lady in the lobby had bad actitud horrible service the whorse experience ever
Stayed 1 night in Sep 2022

4/10 Poor

Josie

Disliked: Staff & service
Not so great.
The hotel is decent but it does lie about having free parking. They do not offer any type of parking and you to drive around to look for it. The TV has no remote control and the bathroom door wouldn’t even close. They took almost an 30 minutes just to open the door to help us with our reservation.
Stayed 1 night in Aug 2022

2/10 Terrible

Phyllis

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel had roaches. ROACHES!!!!! Worst experience ever. I will not book a room there ever again
Stayed 2 nights in Aug 2022

2/10 Terrible

Juan, Dallas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No god service in the front desck
Stayed 1 night in Aug 2022

2/10 Terrible

Ismael

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very bad service
Stayed 1 night in Aug 2022

4/10 Poor

Gerardo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointed the service bad and my sheets and pillowcases were dirty had to ask to change overall very bad place
Stayed 2 nights in Jun 2022

2/10 Terrible

kong

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2022

2/10 Terrible

Sarah, Winchester

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very old and run down - I expected that for the price. The fact that there is no parking except on the street which requires you to get up by 7am to move to a new spot is ridiculous. The few times I needed help, the staff was completely unfindable.
Stayed 3 nights in Jun 2022

10/10 Excellent

Robert

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in May 2022

2/10 Terrible

David

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s run down and the front desk staff has a bad attitude.
Stayed 1 night in May 2022