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Overview of Norfolk Plaza

Photo gallery

Lobby
Balcony
Balcony
TV
Iron/ironing board

Norfolk Plaza

3 out of 5
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast available
  • Bar
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

    Popular LocationHyde Park7 min walk
    Popular LocationOxford Street13 min walk
    Popular LocationMarble Arch15 min walk
    AirportLondon (LHR-Heathrow)40 min drive

Choose dates to view prices

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Standard Triple Room, 3 Single Beds

  • Sleeps 3
  • 3 Single Beds

About this area

London

Near a metro station, Norfolk Plaza is in London's London City Centre neighbourhood, an area with good shopping. Royal Albert Hall and Victoria and Albert Museum are cultural highlights, and some of the area's notable landmarks include Marble Arch and Kensington Palace. Looking to enjoy an event or a game? See what's going on at Stamford Bridge Stadium or Emirates Stadium. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's convenience for public transportation: Paddington Underground Station is just steps away and Edgware Road Underground Station is 7 minutes on foot.
Popular Location

What's nearby

  • Hyde Park - 7 min walk
  • Kensington Gardens - 8 min walk
  • Oxford Street - 13 min walk
  • Marble Arch - 15 min walk
  • Baker Street - 18 min walk

Getting around

  • Paddington Underground Station - 2 min walk
  • London Paddington Station - 3 min walk
  • Heathrow Airport (LHR) - 40 min drive

Restaurants

  • Bonne Bouche - 3 min walk
  • La Tazza - 3 min walk
  • Caffè Nero - 3 min walk
  • Sloe - 3 min walk
  • Ask - 4 min walk

About this property

Norfolk Plaza

Edwardian London hotel in London City Centre, walk to Hyde Park
Timezone: Europe/London Located in London (London City Centre), Norfolk Plaza Hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. This hotel is 0.7 mi (1.1 km) from Oxford Street and 0.9 mi (1.4 km) from Marble Arch. Make yourself at home in one of the 87 guestrooms. Bathrooms have showers and hair dryers. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. In London (London City Centre)
Norfolk Plaza offers 87 forms of accommodation with coffee/tea makers. Bathrooms include a shower and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 6.75 per person
  • 1 bar

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • Italian
  • Polish
  • Portuguese
  • Spanish

Business services

  • A meeting room

More

  • Smoke-free property

Room amenities

Bedroom

  • Heating

Bathroom

  • Hairdryer
  • Shower

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 6.75 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Norfolk Plaza
Norfolk Plaza
Norfolk Plaza Hotel
Norfolk Plaza Hotel London
Norfolk Plaza London
Norfolk Plaza Hotel London, England
Norfolk Plaza Hotel
Norfolk Plaza London
Norfolk Plaza Hotel London

Frequently asked questions

3.0
Rating 5 - Excellent. 74 out of 989 reviews
5 - Excellent 7%
Rating 4 - Good. 295 out of 989 reviews
4 - Good 30%
Rating 3 - Okay. 308 out of 989 reviews
3 - Okay 31%
Rating 2 - Poor. 203 out of 989 reviews
2 - Poor 21%
Rating 1 - Terrible. 109 out of 989 reviews
1 - Terrible 11%

3.2/5

Cleanliness

3.6/5

Staff & service

2.7/5

Amenities

2.5/5

Property conditions & facilities

1/5 Terrible

Stayed 6 nights in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay for a reasonable price
The room was clean and for smokers (I am). The breakfast was perfect. No hot water sometimes.
Stayed 5 nights in Mar 2020

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fantastic, minutes walk from Paddington station and in the vicinity of many great sights London has to offer. But that and maybe the price is all that's great about this hotel. It is dirty, mismanaged, and in poor condition. Expedia advertised this hotel as a three-star. One star is a star too many for this establishment.
Stayed 4 nights in Mar 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Pleasant stay
Staff are very helpful and greet you with a smile
Stayed 1 night in Feb 2020