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Overview of Mercure London Kensington

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  • Superior Room, 2 Single Beds (comfy)

    5/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 2
    • 2 Single Beds
    More details
  • Premium Room, 1 King Bed (Privilege)

    Room amenities

    • 20 sq m
    • Sleeps 2
    • 1 King Bed
    More details
  • Small Double Room, Comfort Double Room, Multiple Beds

    Room amenities

    • 14 sq m
    • Sleeps 2
    • 1 Double Bed and 1 Single Bed
    More details
  • Double Room, 1 Double Bed (comfy)

    3.8/5 guest room rating

    Room amenities

    • 10 sq m
    • Sleeps 1
    • 1 Double Bed
    More details
  • Standard Double Room, 1 Double Bed

    Room amenities

    • 17 sq m
    • Sleeps 2
    • 1 Double Bed
    More details
3.5
Good
Rating 5 - Excellent. 134 out of 741 reviews
5 - Excellent 18%
Rating 4 - Good. 285 out of 741 reviews
4 - Good 38%
Rating 3 - Okay. 189 out of 741 reviews
3 - Okay 26%
Rating 2 - Poor. 95 out of 741 reviews
2 - Poor 13%
Rating 1 - Terrible. 38 out of 741 reviews
1 - Terrible 5%

4.0/5

Cleanliness

3.8/5

Staff & service

3.0/5

Amenities

3.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service
The staff were efficient and helpful. Nice location
Stayed 2 nights in Feb 2021

2/5 Poor

Stayed 1 night in Nov 2020

2/5 Poor

Happy face iconLiked: Staff & service
Sad face IconDisliked: Property conditions & facilities, room comfort
The property needs badly to be updated!
Stayed 3 nights in Aug 2020

1/5 Terrible

Business traveller
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities
Dirty. Tiny rooms you cannot even get a suitcase in to. Stained blankets on beds. Did not feel safe. Anyone could walk in unchallenged and access floors. Only one person allowed in one lift because it is so small and social distancing. Awful place. Leering workmen all smoking and drinking blocking doorways in as well.
Stayed 2 nights in Jul 2020

1/5 Terrible

Stayed 1 night in Jun 2020

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