Staff were absolutely excellent, nothing was too much trouble. They were attentive, without being intrusive. The room was perfectly adequate, with more character than a premier inn or other large chains. Location was perfect, just off the Euston Road, but close enough to be able to walk from the station. it did get a little noisy at night, but mainly due to the nature of a big city, nothing the hotel could do about this, and it didn't last long.If in London again for the night this would be my first choice hotel. I did have a room on the third floor, which involved negotiating a narrow spiral staircase with my suitcase. Being fit and healthy this was not a problem for me, but may be something less fit people may want to check when booking,