COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Check restrictions for your trip.Opens in new tab or window
See all properties

Best Western Burns Hotel Kensington

Photo gallery

Featured image
In-room safe, desk, free cots/infant beds, rollaway beds
In-room safe, desk, free cots/infant beds, rollaway beds
In-room safe, desk, free cots/infant beds, rollaway beds
In-room safe, desk, free cots/infant beds, rollaway beds

Overview of Best Western Burns Hotel Kensington

Best Western Burns Hotel Kensington

3 out of 5

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast available
  • Business services
  • Bar
  • Laundry
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationNatural History Museum15 min walk
  • Popular LocationKensington Gardens17 min walk
  • Popular LocationKensington Palace20 min walk
  • AirportLondon (LHR-Heathrow)28 min drive

Choose dates to view prices

About this area

London

In the city centre, Best Western Burns Hotel Kensington is in London's London City Centre neighbourhood, a walkable area with good airport proximity. The area's natural beauty can be seen at Kensington Gardens and Hyde Park, while Natural History Museum and Science Museum are popular area attractions. Looking to enjoy an event or a game? See what's going on at Stamford Bridge Stadium, or consider Piccadilly Theatre for a night out.
View map
Map
Popular Location

What's nearby

  • Kensington High Street - 13 min walk
  • Natural History Museum - 15 min walk
  • Kensington Gardens - 17 min walk
  • Kensington Palace - 20 min walk
  • Stamford Bridge Stadium - 4 min drive

Getting around

  • Kensington (Olympia) Station - 3 min drive
  • Earl's Court Station - 6 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • Prince of Teck - 3 min walk
  • Orjowan - 4 min walk
  • The Little French Restaurant - 4 min walk
  • Caffè du Coin - 4 min walk
  • Bencho - 4 min walk

About this property

Best Western Burns Hotel Kensington

Eco-friendly London hotel in London City Centre, near Kensington High Street
This smoke-free hotel features a bar/lounge, 24-hour room service and concierge services. WiFi in public areas is free. Additionally, dry cleaning, tour/ticket assistance and multilingual staff are on-site. All 104 rooms provide in-room free WiFi, 24-hour room service and TVs. Room service, coffee makers and hairdryers are among the other amenities available to guests.
Best Western Burns Hotel Kensington offers 104 forms of accommodation with laptop-compatible safes and coffee/tea makers. This London hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee 7 AM–10 AM on weekdays and 7:30 AM–11 AM on weekends: GBP 8.00-12.00 per person
  • 1 bar
  • 24-hour room service

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Hindi
  • Italian
  • Lithuanian
  • Moldovan
  • Portuguese
  • Romanian
  • Russian
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV/satellite channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Laptop-compatible safe

Similar properties

See similar properties

London
London
London City Centre
London City Centre
Washer and dryer
Washer and dryer
3 star
3 star
Guest rating 3.5+
Guest rating 3.5+
Family-friendly
Family-friendly
Hotel
Hotel
Free WiFi
Free WiFi

Policies

Check-in

Check-in from 10:00 AM - 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per stay.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 8.00 and GBP 12.00 per person (approximately)
  • Rollaway bed fee: GBP 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Burns
Best Western Burns Hotel
Best Western Burns Hotel London
Best Western Burns London
Best Western Hotel Burns
Burns Best Western
Burns Hotel
Burns Hotel Best Western
Hotel Best Western Burns
Hotel Burns
Best Western Burns Hotel London, England
Best Western Burns Hotel Kensington
Best Western Burns Kensington
BEST WESTERN Burns Hotel Kensington London, England
Best Burns Kensington London
Best Western Burns Hotel Kensington Hotel
Best Western Burns Hotel Kensington London
Best Western Burns Hotel Kensington Hotel London

Frequently asked questions

3.8
Good
Rating 5 - Excellent. 178 out of 754 reviews
5 - Excellent 24%
Rating 4 - Good. 357 out of 754 reviews
4 - Good 47%
Rating 3 - Okay. 161 out of 754 reviews
3 - Okay 21%
Rating 2 - Poor. 40 out of 754 reviews
2 - Poor 5%
Rating 1 - Terrible. 18 out of 754 reviews
1 - Terrible 2%

4.0/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.5/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there in March 2019 -
Stayed 4 nights in Mar 2020

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not about the Hotel customer service, is about Orbitz customer service I have a case 77948849 and I need my money back, why you sent this survey if you know I called you requesting my money back , I can NOT travel due the CORONAVIRUS, Please contact me and deposit my money back.
Stayed 1 night in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! Great location! Would stay there again
Stayed 6 nights in Feb 2020

5/5 Excellent

Stayed 4 nights in Feb 2020