My sister and I stayed here at the recommendation of Lonely Planet, figuring that it must be good to be featured in their guidebooks. We were right; we had a fantastic time.
We stayed in a private room with a bathroom, which was very comfortable and spacious. Breakfast was good, the staff were all lovely and welcoming. Location of the hostel is fantastic-we just strolled out of the hostel onto the train to Sintra, which is literally just outside the door, we were close to the riverside and sights and the Aerobus dropped us off very close to the hostel.
We loved the range of tours and activities that were on offer. We did the fado tour, which was excellent, and if we had less things booked, we would have done some of the free walking tours. There was a great range available and something for everyone.
If I had one complaint, it was the shower was a bit difficult to use and claustrophobic but that is just nitpicking. I would happily stay here again.