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Reviews of ibis Lima Reducto Miraflores

3 out of 5
ibis Lima Reducto Miraflores
Av Reducto 1057, Miraflores, Lima, PE

Reviews

8.8

Excellent

Rating 10 - Excellent. 318 out of 600 reviews" "
Rating 8 - Good. 226 out of 600 reviews" "
Rating 6 - Okay. 39 out of 600 reviews" "
Rating 4 - Poor. 10 out of 600 reviews" "
Rating 2 - Terrible. 7 out of 600 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms and friendly staff. Rooms are quiet dark and cool - good sleep.
Stayed 2 nights in Apr 2024

10/10 Excellent

Azyade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and staff. The neighborhood is nice, clean and quiet. We'll come back!
Stayed 1 night in Jan 2024
Response from Oscar Zevallos - Ibis Lima Reducto Miraflores on 1 Apr 2024
Buenos dias,Agradecemos el tiempo que se dio para compartir su comentario

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, nice, location is definetly a plus. Only downside I found is ck in takes forever.
Stayed 3 nights in Jan 2024

10/10 Excellent

jorge

Stayed 3 nights in Dec 2023

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it was clean, the property was modern. I would stay again if went back to Peru.
Stayed 2 nights in Dec 2023

8/10 Good

CARLOS

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Ibis Lima Reducto Miraflores on 14 Nov 2023
Nos alegra que haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.

10/10 Excellent

violeta

Travelled with pets
Liked: Cleanliness, staff & service
Best service
Stayed 6 nights in Oct 2023
Response from Ibis Lima Reducto Miraflores on 8 Nov 2023
Buenos dias Violeta, esperamos que haya pasado una linda estadía con nosotros. Y la extrañamos mucho.

10/10 Excellent

Patricia

Stayed 2 nights in Oct 2023
Response from Ibis Lima Reducto Miraflores on 8 Nov 2023
Querida Patricia,Esperamos que con este placer de haberla conocido. Nos siga visitando siempre

10/10 Excellent

Marcelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Oscar Zevallos on 4 Oct 2023
Querido huésped,Agradecemos su califación a nuestros servicios y esperamos que siga haciendo uso de nuestro hotel.

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibis reducto
Beautiful hotel with helpful staff. I could not have been more pleased.
Stayed 5 nights in Sep 2023
Response from Oscar Zevallos on 18 Sept 2023
We are so thankful about your review. We hope to see you again.

10/10 Excellent

Mitali

Liked: Staff & service, property conditions & facilities
Loved the stay
Stayed 2 nights in Aug 2023
Response from Oscar Zevallos on 18 Sept 2023
We are so thankful about your review. We hope to see you again.

10/10 Excellent

Charles, Fairbanks

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right where we wanted to be. Wonderful staff too!
Stayed 3 nights in Jul 2023
Response from Oscar Zevallos on 8 Aug 2023
Thanks for your feedback. We hope to see you soon

10/10 Excellent

Ysacc

Liked: Cleanliness, staff & service, property conditions & facilities
I will definitely come back…very nice area lot’s restaurants options
Stayed 2 nights in Jul 2023
Response from Oscar Zevallos on 5 Aug 2023
Thanks for your feedback. We'll keep working to improve our service.º

10/10 Excellent

Charles, Fairbanks

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great people and location. They were helpful and let us use the baggage room too. The area can be loud but the windows block out the noise. Well recommended.
Stayed 3 nights in Jul 2023
Response from Oscar Zevallos on 25 July 2023
We are glad to hear about you after your stay. We send you a big hug.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2023
Response from Oscar Zevallos on 10 July 2023
Thanks about your feedback :)

10/10 Excellent

Karla

Stayed 4 nights in Jun 2023
Response from Oscar Zevallos on 25 July 2023
Muchas gracias por su comentario. Lo esperamos nuevamente con muchas ansias.

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Oscar Zevallos on 3 July 2023
Buenos dias Javier,Agradecemos enormemente su comentario; por lo que le enviamos un gran abrazo.

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, property conditions & facilities
Bien ubicada
Stayed 4 nights in Jun 2023
Response from Oscar Zevallos on 10 July 2023
Muchas gracias por su comentario. Le enviamos un gran abrazo.

8/10 Good

Ricardo

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
A very good place to stay in Miraflores, Lima
New building. Very good buffet breakfast. Good location. Felt very comfortable staying at this hotel.
Stayed 2 nights in May 2023
Response from Oscar Zevallos on 24 June 2023
We're really thankful about your feedback. We hope to see you soon and try our new options on our Restaurant.

8/10 Good

PIERRE

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The hotel is very basic but this is what you expect from an IBIS. The location was perfect and walking distance from most things. The staff was very nice as well. My laundry got mixed up with the one of another hotel and I was in a hurry to go to the airport. Errors everyone makes and I don't judge that, but the way they handled it was very professional. They didn't charge me for the laundry and they even hired a taxi to take my clothes to the airport. I am very pleased really and would definitely stay there again. The only inconvenience is that the bathroom floor was not very clean on the first day and it stayed like this throughout my 3 nights.
Stayed 3 nights in May 2023
Response from Oscar Zevallos on 22 May 2023
Dear Pierre, we are very thankful about your very professional feedback. Even we could have problems we need to solve for any way to have satisfied guests. We are glad to hear you that you'll be comin' back to our hotel. We send a big hug from our team

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, property conditions & facilities
The property is conveniently located walking distance to Larcomar and Plaza Kennedy. The room was small but had most of what i needed. A small kettle in the rooms would be nice. I was the only person who stayed but the price was for double occupancy, very affordable
Stayed 2 nights in Apr 2023
Response from Oscar Zevallos on 5 May 2023
We appreciate every comment we have from you. We hope to see you again.A nice hug!

10/10 Excellent

Ricardo

Liked: Cleanliness, property conditions & facilities, room comfort
One of the 3 stars hotel I have stayed in Lima.
Not the best location but still a good location. Modern building with card access to elevators and room. Good buffet breakfast And very important, everybody treated their guess nicely. I didn't have car but friends visited me and they were able to park in their underground garage for freeAir conditioner, internet, tv worked and had no issues.
Stayed 4 nights in Apr 2023
Response from Oscar Zevallos on 3 May 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Good

Anushka Galasiti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe walkable area to the central of Miraflores
Stayed 3 nights in Apr 2023
Response from Oscar Zevallos on 24 Apr 2023
Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que haya disfrutado su estancia con nosotros y le enviamos un gran abrazo.

10/10 Excellent

Cynthia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel to stay in.
Stayed 2 nights in Mar 2023
Response from Oscar Zevallos on 15 Mar 2023
Estimada Cynthia,Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.

10/10 Excellent

Juan

Liked: Staff & service, amenities, property conditions & facilities
Excelente service, i really enjoyed it!!
Stayed 5 nights in Mar 2023
Response from Oscar Zevallos on 14 Mar 2023
Estimado Juan,Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente.

8/10 Good

Manish

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nice breakfast. Rooms nice and clean
Stayed 1 night in Feb 2023
Response from Oscar Zevallos on 25 Feb 2023
Dear Manish,We are really thankfull because of the feedback. e are trying to improve the quality and variety of our food on breakfast time.We hope you to try it when you come back.

6/10 Okay

Manish

Stayed 2 nights in Feb 2023
Response from Oscar Zevallos on 14 Mar 2023
Dear Manish,Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Its exactly what an ibis is. Basic, clean and standard hotel. Its perfect if you plan to be out all day. The only terrible thing is that my room only had one plug in which was far from the bed. And I needed to plug in more than 2 things at a time.
Response from Oscar Zevallos on 25 Feb 2023
Dear Ana, we are very thankfull because of your feedback. We are trying to keep our cleaning and quality standards.We hope to see you again.

10/10 Excellent

Patricia De

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the service very much, specially Bar Tender Renzo, very professional. The food was very good!!!
Stayed 9 nights in Oct 2022

8/10 Good

Medel, Philadelphia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is well. They still implement Covid 19 protocol although not everybody follows. Overall stay at this hotel is very good.
Stayed 1 night in Oct 2022

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here only for three nights only before returning to Miami Beach, wished I could have stayed a bit longer. Great location and walking distance to every major shopping and dining spots in Miraflores, Lima. Front Desk staff was extremely helpful and very attentive. Got a room up on the 16th floor and was very quite, no loud guests next door . I arrived very early in the morning on the very first flight returning from Cusco and staff allowed me to leave my bags while I went out for breakfast and lunch. Love their friendly and attentive service. Very impressed with my brief stay and I look forward to returning in the future and booking with them again.
Stayed 3 nights in Aug 2022
Response from Carlos Molina - General Manager on 26 Aug 2022
Dear Mr. Jorge,Thank you very much for sharing such a nice review regarding your recent time with us. We are more than happy to know you had a great time with us, specially while enjoying the service provided by our team. We will share with them all your words. Hope we get the opportunity of welcome you back in the near future. Kind regards,

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Carlos Molina - General Manager on 26 Aug 2022
Estimado Juan, Thank you for reviewing your recent stay with us. Hope we get the opportunity of welcome you back. Kind regards,

2/10 Terrible

Anderson denyro

Disliked: Property conditions & facilities, room comfort
El peor servicio en el counter rompen las reglas cuando quieren , no se saben como trabajar no le recomiendo a nadie ese hotel.
Stayed 4 nights in Jul 2022
Response from Carlos Molina - Gerente General on 20 July 2022
Estimado Anderson, Muchas gracias por escribirnos sobre tu reciente experiencia con nosootros. Lamento mucho que no hayas tenido una buena experiencia durante tus días en nuestro hotel. Nosotros nos esforzamos constantemente para brindar el mejor servicio a todos nuestros huéspedes. Por favor en caso desees brindarnos mayor detalle sobre lo sucedido, no dudes en escribirme al correo h8729-dm@accor.com. Gracias una vez mas compartir tu experiencia. Saludos cordiales,

6/10 Okay

Sheila

Travelled with family
Las habitaciones muy pequeñas. En el baño solo dos toallas, no habían shampoo, shower gel ni acondicionador. En una de las habitaciones que teníamos tampoco había agua caliente. Tuvimos que pedir cambio de habitación por el ruido en la noche.
Stayed 1 night in Jul 2022
Response from Carlos Molina - Gerente General on 6 July 2022
Estimada sheila, Muchas gracias por tomarte el tiempo de compartir tu experiencia sobre tu reciente estadía con nosotros. Lamentamos mucho las incidencias que tuviste. Revisaremos todos los puntos para asegurarnos en brindar siempre la mejor experiencia a todos nuestros huéspedes. Esperamos tener la oportunidad de recibirte nuevamente y ofrecerte una grata experiencia. Saludos cordiales,

10/10 Excellent

Yessika, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Cute hotel over all I would recommend. I would like to add that rooms are small and a little tight but the location is great
Stayed 1 night in Jul 2022
Response from Carlos Molina - Gerente General on 20 July 2022
Dear Yessika, Thank you for sharing such a nice review with us regarding your recent time at our hotel. We are more than happy to know you had an amazing experience with ud. Hope we get the opportunity of welcome you back in the near future. Kind regards,

10/10 Excellent

Xiaomin

Stayed 1 night in Jun 2022

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 5 nights in Jun 2022
Response from Carlos Molina - Gerente General on 6 July 2022
Estimado Juan, Gracias por hospedarte con nosotros y por compartir tu experiencia en nuestro hotel. Esperamos tener la oportunidad de recibirte nuevamente en un futuro cercano. Saludos cordiales,

8/10 Good

Carolina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is great and the employees are very kind. A good option. Price-quality
Stayed 3 nights in May 2022
Response from Carlos Molina - Gerente General on 11 June 2022
Dear Carolina, Thank you for sharing such a nice review regarding your recent time with us. Hope we get the opportunity of welcome you back in the near future. Kind regards

6/10 Okay

Rahul

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in May 2022
Response from Carlos Molina - Gerente General on 10 May 2022
Dear Rahul, Thank you for leaving your qualification regarding your recent time with us. Hope we get the opportunity of welcome you back. Kind regards,

10/10 Excellent

Lucio Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue mi cumpleaños y me llevaron un postre a la habitación de cortesía
Stayed 1 night in Apr 2022
Response from Carlos Molina - Gerente General on 16 Apr 2022
Estimado Lucio, Muchas gracias por tu calificación sobre tu reciente estadía con nosotros. Esperamos haya difrutado de su cumpleaños en nuestro hotel. Esperamos regrese pronto. Saludos.

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Feb 2022
Response from Carlos Molina - Gerente General on 15 Feb 2022
Dear Victor, Thank you for your review. Kind regards,

10/10 Excellent

Jignesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2021
Response from Carlos Molina - Gerente General on 29 Nov 2021
Dear Jignesh, Thank you for sharing your experience. Hope we get the opportunity of welcome you back in the near future. Kind regards,

8/10 Good

Raul Fernando

Stayed 9 nights in Nov 2021

8/10 Good

CHRISTIAN PATRICIO MARTINEZ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comoda la habitación, el personal de recepción excelente, muy servicial y atento a las solicitudes
Stayed 5 nights in Oct 2021
Response from Carlos Molina - Gerente General on 10 Nov 2021
Estimado Christian, Muchas gracias por compartir tu experiencia sobre tu reciente visita a nuestro hotel. Es un placer saber que disfrutaste de tu tiempo con nosotros. Esperamos tener la oportunidad de recibirte nuevamente en un futuro cercano. Saludos cordiales,

10/10 Excellent

Asli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No toiletries, not enough towels in the bathroom.It had one hand soap, one 3 in1 travel size bottle for the shower. That's all. Everything else is perfect. Super clean, great staff, good location.
Stayed 1 night in Oct 2021
Response from Carlos Molina - Gerente General on 9 Nov 2021
Dear Asli Thank you for sharing your experience regarding your recent time with us at Ibis Lima Reducto Miraflores. We are glad to the service provided and the location were ideal for your stay at the hotel. Hope we get the opportunity of welcome you back in the near future. Kind regards,

8/10 Good

Jesus

Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
I’m feeling well in this hotel, it’s all that I can said
Stayed 4 nights in May 2021
Response from Carlos Molina - Gerente General on 3 June 2021
Dear guest, Thank you very much for sharinf your experience regarding your recent time at Ibis Lima Reducto Miraflores. We are glad to know you had an amazing time with us. Hope we get the opportunity of welcome you back in the near future. Kind regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very cozy, small room but very nice, breakfast was delicious, bread just came out of the oven Excelente location Worth it for your money
Stayed 1 night in Mar 2021
Response from Carlos Molina - Gerente General on 14 Apr 2021
Dear guest, Thank you very much for sharing your review regarding your recent time with us. We are glad to know you had an amazing time with us and enjoyed everything, especially our breakfast. Hope we get the opportunity of welcome you back in the near future. Kind regards

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación todo limpio buen servicio trato amable buen desayuno 100% recomendado
Stayed 3 nights in Feb 2020