Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
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Reviews of Miraflores Park, A Belmond Hotel, Lima

5 out of 5
Miraflores Park, A Belmond Hotel, Lima
Avenida Malecon De La Reserva 1035, Lima, Lima

Reviews

9.8

Exceptional

Rating 10 - Excellent. 274 out of 319 reviews" "
Rating 8 - Good. 35 out of 319 reviews" "
Rating 6 - Okay. 9 out of 319 reviews" "
Rating 4 - Poor. 0 out of 319 reviews" "
Rating 2 - Terrible. 1 out of 319 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

LINDA, Washington Crossing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and friendly helpful Staff. Good mediocre
Stayed 3 nights in Apr 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Jay

Stayed 1 night in Sep 2023
Response from MILUSKA FLORES M. GUEST RELATIONS EXECUTIVE on 19 Oct 2023
Dear Jay,Thank you for taking the time to tell us about your recent experience at Miraflores Park, A Belmond Hotel. Your opinion is very important for us. We are proud and happy to know that you have been enjoyed our personalize services.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us.Thank you again for choosing Miraflores Park, A Belmond Hotel and giving us a valuable opinion that will be shared with the entire staff , they will feel proud to know that they have made such a brilliant job and they will be looking forward to welcoming you back soon.Kind Regards,Guest Relations Department

10/10 Excellent

Deb

Stayed 3 nights in Sep 2023
Response from MILUSKA FLORES M. GUEST RELATIONS EXECUTIVE on 7 Oct 2023
Dear Deb,Thank you for taking the time to tell us about your recent experience at Miraflores Park, A Belmond Hotel. Your opinion is very important for us. We are proud and happy to know that you have been enjoyed our personalize services.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us.Thank you again for choosing Miraflores Park, A Belmond Hotel and giving us a valuable opinion that will be shared with the entire staff , they will feel proud to know that they have made such a brilliant job and they will be looking forward to welcoming you back soon.Kind Regards,Guest Relations Department

10/10 Excellent

Naser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jul 2023
Response from MILUSKA FLORES M. GUEST RELATIONS EXECUTIVE on 20 Aug 2023
Dear Naser,It is a pleasure to be in contact with you and thank you so much thank you very much for having made us part of your trip to lima.We look forward to having you with us again.Sincerely,Guest Relations Department

10/10 Excellent

Cynthia, Tucson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was super nice, professional and helpful. Twice daily housekeeping. Gorgeous ocean view. The morning buffet was delicious, beautiful fresh fruit, hot and cold items. Eggs cooked to order. Friendly service all overlooking the water. Bar was wonderful. Quick upscale service. Snacks and drinks and even high tea. Great location. Walk to big outdoor mall through a park/boardwalk of sorts. Beautiful views of the sea. We all felt safe and slept great! Highly recommend
Stayed 3 nights in Jun 2023
Response from Fiorella Ayala on 9 June 2023
Dear Cynthia, Greetings from Lima!Thank you so much for taking the time to complete this satisfaction survey.It is a pleasure for us to know that you enjoyed the hotel's facilities during your stay at Miraflores Park.In Belmond we strive to provide excellent customer service, for this reason, all at the hotel do our best to offer you unforgettable experiences during your journey in Peru.Thank you one more time for your beautiful comments and we hope to welcome you back soon at our hotel.Best regards, Fiorella Ayala Guest Relations Supervisor

10/10 Excellent

Miluska

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in Lima all around
Stayed 3 nights in Jun 2023
Response from MILUSKA FLORES M. GUEST RELATIONS EXECUTIVE on 8 June 2023
Dear Mrs. Miluska,We appreciate the time you have taken to share your recent experience with us.We are glad to know that you enjoyed your stay with us.We look forward to having you back with us--Saludos MILUSKA FLORES M.GUEST RELATIONS EXECUTIVE

10/10 Excellent

Dr Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A large slice of tranquility and beauty in Peru!
Stayed 8 nights in May 2023
Response from Greetings from Lima on 20 May 2023
Dear Dr. Glenn, Greetings from Lima and thank you very much for taking the time to complete the survey. We are delighted to know that you have enjoyed your stay with us. Our main objective is to exceed your expectations. We hope to welcome you back very soon at the hotel. Best regards,Fiorella Ayala Guest Relations Supervisor

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quiet and private while being close to LarcoMar and other sightseeing destinations. The rooftop pool has a lovely view. The staff is friendly and accommodating. I really enjoyed staying here
Stayed 3 nights in Feb 2023

10/10 Excellent

James

Stayed 5 nights in Jan 2023

10/10 Excellent

Robert

Stayed 2 nights in Dec 2022

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member I came into contact with was absolutely stellar! The bellman showed me around my room and pointed out important details. The bartender was supreme! I was the only one in the bar and I was reading a book and he turned up the light. He offered tea leaves to relax with tea when I got to my room. He showed me different places I could read if I wanted more privacy or if I wanted to be with people. The hostess at breakfast was attentive and very personal which made me feel so very welcome. At the front desk, I first asked for help to find someone to do a manicure. She offered a shop at Largomar and a small sho nearby. Later another person at the front desk together with the bellman helped me find a pharmacy where I could purchase an antacid. The bellman even offered to run over and get it gif me because I was expecting a driver to take me to the airport. Every step of the way your staff went above and beyond. Upon checking out the bellman took my bags and checked the room to ensure I did not leave anything behind. At the last moment I put my phone down to put on my coat and realized it in the elevator. By the time I returned to my floor the maid had already brought it down to the front desk. I’m a short time I had do many contacts with your staff and each and everyone of them held themselves to the highest standard and did do with ease and Grace. Thank you for a wonderful stay!
Stayed 1 night in Jul 2022
Response from Greetings from Lima on 8 July 2022
Dear Jean Greetings from Lima! Thank you so much for taking time to complete the satisfaction survey. It is a pleasure for us to know that you have enjoyed Lima and the hotel's facilities during your stay at Miraflores Park. In Belmond we strive to provide excellent customer services, for this reason all at the hotel do our best to offer you unforgettable experiences during your journey in Peru. Thank you one more time for your beautiful comments and we hope to welcoming back soon at our hotel. Best regards, Fiorella Ayala Guest Relations Supervisor

6/10 Okay

Anishiya

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
asked for a king bed with an extra bed for a child and got 2 twin beds instead for $700+? ridiculous
Stayed 1 night in Jun 2022

10/10 Excellent

Paula

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had understated elegance, staff went above and beyond and were accommodating across the board from front desk, restaurant, spa, baggage and staff outside as porters and greeters as well as housekeeping. One did not wish the experience to end.
Stayed 2 nights in May 2022
Response from Fiorella on 20 June 2022
Dear Paula, Greetings from Miraflores Park, A Belmond Hotel. It is a pleasure to know that you have enjoyed your stay with us. Our main objective is to exceed our guest's expectations. We hope we can welcome you back very soon. Best regards, Fiorella Ayala Guest Relations Supervisor

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and beautiful hotel.
Stayed 1 night in Mar 2022
Response from Miraflores Park, A Belmond Hotel on 6 Apr 2022
Dear guest, Thank you very much for your kind review and for making us part of your recent visit to Lima. Looking forward to the opportunity of receiving you in a further opportunity. Best regards, Miraflores Park, A Belmond Hotel

10/10 Excellent

Angely

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was absolutely amazing. The Staff very helpful, respectful and friendly. Miraflores is the best area to stay in Lima.
Stayed 4 nights in Jan 2022
Response from Miraflores Park, A Belmond Hotel on 5 Feb 2022
Dear guest, Greetings from Miraflores Park, A Belmond Hotel and thank you very much for your kind review. We are pleased to read that you enjoyed very much your stay and that our staff helped to make your stay a wonderful experience. Best regards, Miraflores Park, A Belmond Hotel

10/10 Excellent

Folayemi, Silver Spring

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful Hotel, from the moment you step in you’re greeted with great service, the smell of fresh flowers and a beautiful view. The front desk heard every bit of my requests and helped with everything I asked for pretty quickly. The rooms are clean and the views of Miraflores are impeccable. I plan on staying at this hotel the next time to visit Peru.
Stayed 6 nights in Jan 2022
Response from Miraflores Park, A Belmond Hotel on 19 Jan 2022
Dear guest, Thank you very much for such a raving review. We are very pleased to read that you enjoyed your stay with us and that we were able to meet your expectations. We will very pleased and grateful to receive you once again. Best regards, Miraflores Park, A Belmond Hotel

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with impeccable service. We had previously come for a dinner without a stay and had a few hiccups then but the management and staff were very gracious in helping make our stay very memorable. Beautiful views and rooms.
Stayed 1 night in Jan 2022
Response from Miraflores Park, A Belmond Hotel on 19 Jan 2022
Dear guest, Thank you very much for your kind review and for having given us the opportunity to regain your trust. We are pleased to read that you enjoyed very much your stay and we look forward to the opportunity of receiving you again here. Best regards, Miraflores Park, A Belmond Hotel

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Miraflores Park, A Belmond Hotel on 19 Jan 2022
Dear guest, We are very pleased to read that you enjoyed very much your stay and that we are able to regain your trust. We look forward to having you again in a further opportunity. Best regards, Miraflores Park, A Belmond Hotel

10/10 Excellent

Vincent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building itself was exquisite. The location was great.
Stayed 2 nights in Dec 2021
Response from Miraflores Park, A Belmond Hotel on 19 Jan 2022
Dear guest, Thank you very much for your kind review and we are pleased to read that you enjoyed very much our facilities and location. We look forward to receiving you again. Best regards, Miraflores Park, A Belmond Hotel

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely book again.
Probably the best Hotel in Lima. Very accommodating within short notice. Their attention to detail really shows from the front desk to the housekeeping staff. We were surprised with a box of "alfajores" after asking the housekeeping staff where I could buy some around the city.
Stayed 7 nights in Nov 2021
Response from Miraflores Park, A Belmond Hotel on 7 Dec 2021
Dear guest, Greetings from Miraflores Park and thank you very much for your kind words and for choosing us during your recent stay in Lima. We are pleased to read that you enjoyed very much your stay and that our staff was able to exceed your expectations. Looking forward to having you in a further opportunity. Best regards, Miraflores Park, A Belmond Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Nov 2021
Response from Miraflores Park, A Belmond Hotel on 7 Dec 2021
Dear guest, Thank you very much for your kind review. We look forward to receiving you again in a further opportunity. Best regards, Miraflores Park, A Belmond Hotel

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing, so accommodating and communicative. On top of gorgeous views and really nice rooms.
Stayed 1 night in Oct 2021
Response from Miraflores Park, A Belmond Hotel on 1 Nov 2021
Dear guest, Thank you very much for your kind words and amazing review. We are pleased to know that you enjoyed your stay with us and that our team exceed your expectations. Looking forward to receiving you again. Best regards, Miraflores Park, A Belmond Hotel

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff...super friendly and helpful!
Stayed 3 nights in Oct 2021
Response from Miraflores Park, A Belmond Hotel on 31 Oct 2021
Dear guest, Thank you very much for your comments and for making us part of your trip to Lima. We are pleased to read that you enjoyed your stay with us and that our staff exceeded your expectations. Looking forward to receiving you in a further opportunity. Best regards, Miraflores Park, A Belmond Hotel

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was above and beyond!! The on-site restaurant was truly incredible!!
Stayed 1 night in Oct 2021
Response from Front of House Manager on 14 Oct 2021
Dear guest, Thank you very much for your kind review and words. We are pleased to read that you enjoyed very much for your stay with us and we look forward to the opportunity of receiving you in a further opportunity. Best regards, Miraflores Park, A Belmond Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Guest Relations Manager on 23 Sept 2021
Dear Guest, Thank you very much for your review. We are pleased to know that you enjoyed your stay with us and we look forward to the opportunity of having you again. Best regards, Alejandro van Oordt F. Guest Relations Manager

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
Friendly staff, great hotel
Stayed 1 night in Apr 2021
Response from Guest Relations Manager on 4 May 2021
Dear Amy, Thank you very much for your kind review and for your comments for our staff. It was a pleasure having you and we look forward to the opportunity of receiving you again. Best regards, Alejandro van Oordt F. Guest Relations Manager

10/10 Excellent

Ana, Miami Lakes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location. Great customer service, enjoy the pool and the wonderful view.
Stayed 2 nights in Dec 2020
Response from Alejandro van Oordt F. on 7 Dec 2020
Dear Ana, Thank you very much for your kind words and for sharing your experience with us. It was a pleasure having you here and knowing that you enjoyed our facilities and our customer service. Looking forward to receiving you once again. Best regards, Alejandro van Oordt F. Guest Relations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from Guest Relations Manager on 17 Mar 2020
Dear guest, Thank you very much for score! 10 out of 10 means that our team was able to exceed your expectations. Looking forward to receiving you again. Kind regards, Alejandro van Oordt F. Guest Relations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Guest Relations Manager on 17 Mar 2020
Dear guest, Thank you very much for your review and we look forward to the opportunity of receiving you again. Best regards, Alejandro van Oordt F. Guest Relations Manager

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t go wrong with belmond.
Every thing was five stars, from front desk to the room. The hotel sits on the best location in Lima period !!!
Stayed 2 nights in Mar 2020
Response from Guest Relations Manager on 11 Mar 2020
Dear Guest, Thank you very much for your review and we are pleased to read that you enjoyed your stay with us. Looking forward to the opportunity of receiving you again. Best regards, Alejandro van Oordt F. Guest Relations Manager

10/10 Excellent

Verified traveller

Stayed 5 nights in Feb 2020
Response from Guest Relations Manger on 25 Feb 2020
Dear guest, Thank you very much for your stay with us and for your score. We look forward to receiving you once again. Best regards, Alejandro van Oordt F. Guest Relations Manager

10/10 Excellent

JAR, Fort Lauderdale, Florida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply one of the best hotel experiences.All aspects far exceed highest ratings.Wonderful hotel.
Stayed 6 nights in Jan 2020
Response from Guest Relations Manager on 7 Feb 2020
Dear Guest, Greetings from Belmond Miraflores Park and thank you very much for your kind review. We are pleased to read that you enjoyed very much your stay and we look forward to the opportunity to have you back. Best regards, Alejandro van Oordt F. Guest Relations Manager

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2020
Response from Guest Relations Manager on 5 Feb 2020
Dear Guest, Thank you very much for making us part of your visit to Lima and for your review. Best regards, Alejandro van Oordt F. Guest Relations Manager

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2020
Response from Guest Relations Manager on 22 Jan 2020
Dear Guest, Thank you very much for your kind review and we look forward to the opportunity of receiving you again. Best regards, Alejandro van Oordt F. Guest Relations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! I can't wait to go back and relax at the Belmond.
Stayed 4 nights in Jan 2020
Response from Guest Relations Manager on 16 Jan 2020
Dear Guest, Thank you very much for your kind message and for making us part of your recent trip to Lima. We look forward to the opportunity of receiving you again here. Best regards, Alejandro van Oordt F. Guest Relations Manager

10/10 Excellent

Giovanni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous! On every way Alexsander at the reception is the best of the best
Stayed 1 night in Jan 2020
Response from Thomas Moons, General manager on 8 Jan 2020
Dear Giovanni, thank you very much for your feedback and praise. Alexander will be very happy to read your comments

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in every way
Stayed 1 night in Jan 2020
Response from Thomas Moons, General Manager on 6 Jan 2020
Dear Giovanni, thank you very much for your review!

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic and beyond!
Fantastic hotel in best location! Loved my room with Pacific Ocean view from bay window, loved the breakfast buffet and the kindness of the staff, liked the pool though too few chaises lounges. Great service! Really enjoyed my stay there, will be back!
Stayed 3 nights in Dec 2019
Response from Thomas Moons, General Manager on 6 Jan 2020
Dear Valeria, thank you for sharing your feedback with the world! I´m happy to read you had such a great stay. sincerely,

10/10 Excellent

Mark, London

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest hotels I have stayed in for a long time. Service excellent and understated. Breakfast on the balcony is a treat.
Stayed 4 nights in Dec 2019
Response from Thomas Moons, General Manager on 11 Dec 2019
Dear Mark, thank you for your wonderful comments! We hope to be able to welcome you again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in Lima, Miraflores district by the coastal park, within walking distance of the shopping centers. Hotel facilities are awesome, staff, restaurant and lounge are excellent. Unfortunately due to our tight schedule we didn’t enjoy the hotel as much as we wanted. Our excellent experiences at two Belmond hotels in Peru were beyond our expectations.
Stayed 2 nights in Nov 2019
Response from Thomas Moons, General Manager on 6 Dec 2019
Dear guest, thank you for telling us about your recent experience with Belmond Miraflores Park. One of the most rewarding aspects of our work is creating exceptional memories for our guests. It is always a pleasure to receive positive feedback, and we have passed on your compliments to the whole team. They will be delighted to know that their hard work has been appreciated. Thank you for taking the time to write to us, and we hope to have the pleasure of welcoming you again soon.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
delicious breakfast, amazing view and overall hotel and its amenities
Stayed 2 nights in Nov 2019
Response from Thomas Moons, General Manager on 3 Dec 2019
Dear guest, short and sweet, that´s how we like our feedback! Thanks for staying!

8/10 Good

Robert, Montreal Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a high end property . That will not disappoint . It is in a nice area and you can easily walk to gff f e best restaurants beach and bars in the area
Stayed 3 nights in Nov 2019
Response from Thomas Moons, General Manager on 1 Dec 2019
Dear Robert, thank you very much for your feedback! We hope to see you again soon!

10/10 Excellent

Justin, Denver, CO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mindblown and best view of Lima. Allowed early check-in as our flight arrived super early and gave us an ocean view upgrade as it was one of the only clean rooms at the time. Very grateful to have stayed here. The breakfast is phenomenal.
Stayed 1 night in Nov 2019
Response from Thomas Moons, General Manager on 25 Nov 2019
Dear Justin, wow, what a great comment you left us! We are pleased that you had such a great time with us and hope to be able to welcome you again!

10/10 Excellent

Joseph, Florida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was professionally performed Staff personal and professional Restaurant and waiter Luciano superb Garden view room was exceptional Would definite return to this hotel
Stayed 1 night in Nov 2019
Response from Thomas Moons, General Manager on 22 Nov 2019
Dear Joseph, thank you very much for your feedback which I´ll happily pass on to our F&B team

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities
The staff was truly amazing. The property is well located but old and there is a displeasing smell.
Stayed 2 nights in Nov 2019
Response from Thomas Moons, General Manager on 18 Nov 2019
Dear guest, thank you for your constructive feedback! We are looking into the issue to see what can be done to solve the issue. My best

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury in all respects
It was amazing! They always treat us so special. It is hard to leave. That’s why we always return
Stayed 3 nights in Nov 2019
Response from Thomas Moons, General Manager on 11 Nov 2019
Dear Sonia, thank you for always choosing us as your home in Lima! Please let us know when you do come back! My best

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from Thomas Moons, General Manager on 7 Nov 2019
Dear guest, thank you for your feedback!

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Amazing! Best hotel in Lima by far!
Stayed 3 nights in Oct 2019
Response from Thomas Moons, General Manager on 7 Nov 2019
Dear Sonia, thank you for your feedback!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Thomas Moons, General Manager on 21 Nov 2019
Gracias Mary