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Reviews of The Sun Hotel & Spa Legian, Bali

3.5 out of 5
The Sun Hotel & Spa Legian, Bali
Melasti Street, Lebak Bena 123, Legian, Bali

Reviews

7.8

Good

Rating 10 - Excellent. 151 out of 588 reviews" "
Rating 8 - Good. 271 out of 588 reviews" "
Rating 6 - Okay. 116 out of 588 reviews" "
Rating 4 - Poor. 26 out of 588 reviews" "
Rating 2 - Terrible. 24 out of 588 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr. Soma and his team are the BEST. They will make your stay very enjoyable.
Stayed 6 nights in Apr 2024
Response from soma on 11 Apr 2024
Dear Ms AliciaWarm greeting from the sun hotel & spathank you for always to stay with us during your holiday in bali. we will always keep it our best services to all of our customer.as specially to ms aliciabest regardsomahotel operation leader

4/10 Poor

Stacey

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Shirleen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The Spa and spa were great. The front desk was terrible. They locked us out of our room twice during our stay. Linen and towels were not changed daily when asked. Shower was too small and shower curtain was touching us during the shower. Hard water in the shower. Restaurant did not know what an omelette was. AC in room was cold. Pool was nice.
Stayed 1 night in Mar 2024
Response from soma on 26 Mar 2024
Dear Shirleen,Warm greeting from the sun hotel & spathank you for the stay with us at the sun hotel & spa, and share the experience during the stay. We sincerely apologize for those inconvenience caused, your feedback have been shared to our related team for our evaluation and improvement. once again thank you for the feedback and looking forward to see you again at the sun hotel & spa in your next future stay. Best RegardI Wayaqn SomaHotel Opertion leaderBest RegardI Wayan SomaHotel Operation leader

6/10 Okay

jennifer

Travelled with family
Liked: Cleanliness, staff & service
Spa was great, pool swimmable, staff friendly, resturant not the best. Rooms were clean, shower tiny. What you can expect for the price.
Stayed 10 nights in Mar 2024
Response from soma on 26 Mar 2024
Dear Jennifer,Thank you for taking the time to provide a review while staying with us. Our team has checked the condition of the points in question.We thank you for the information so we can make improvements.We apologize for the inconvenience.Once again, thank you for choosing to stay with us.Best RegardI Wayan SomaHotel Operation Leader

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Feb 2024
Response from soma on 11 Mar 2024
Dear AndrewWarm greeting from the sun hotel & spa,Thank you for taking time to rating our hotel, you star review are really apprecieted.looking forward to see you again at the sun hotel in your next future stayBest regardI Wayan SomaHotel Operation leader

8/10 Good

trevor joseph

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
all was good
Stayed 7 nights in Feb 2024
Response from soma on 11 Mar 2024
Dear Trevor Joseph,Warm greeting from the sun hotel & spa,Thank you for taking time to rating our hotel, you star review are really apprecieted.looking forward to see you again at the sun hotel in your next future stayBest regardI Wayan SomaHotel Operation leader

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly, and the shower was too small.
Stayed 5 nights in Feb 2024
Response from soma on 11 Mar 2024
Dear FabioThank you for taking the time to provide a review while staying with us. Our team has checked the condition of the shower room.We thank you for the information so we can make improvements.We apologize for the inconvenience.Once again, thank you for choosing to stay with us.Best RegardI Wayan SomaHotel Operation Leader

8/10 Good

Jason

Liked: Staff & service
*
Stayed 1 night in Feb 2024
Response from soma on 11 Mar 2024
Dear Jason.Warm greeting from the sun hotel & spa,Thank you for taking time to rating our hotel, you star review are really apprecieted.looking forward to see you again at the sun hotel in your next future stayBest regardI Wayan SomaHotel Operation leader

10/10 Excellent

Gary Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from soma on 20 Feb 2024
Dear Gary Raymond,Warm greeting from the sun hotel & spa.thank you for the review and star rating we really appreciate.we are looking forward to see you again at the sun hotel & spa in your next future stay.best regardI Wayan SomaHotel Operation Head

8/10 Good

Alison

Liked: Staff & service, property conditions & facilities
Stayed 9 nights in Jan 2024
Response from soma on 20 Feb 2024
Dear Alison,Warm greeting from the sun hotel & spa,thank you for the stay with us at the sun hotel & spa, your review are very important and for the feedback to improve our product & service.looking forward to see you again at the sun hotel & spa in your next future stayBest regardI Wayan SomaHotel Operation head

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Very cost effective and centrally located hotel with efficient and friendly staff
Stayed 1 night in Jan 2024
Response from soma on 4 Feb 2024
Dear Ian,Warm greeting from the sun hotel & spa,thank you for the review and fabulous star review, we are happy to hear that you enjoy the stay.looking forward to see you again at the sun hotel & spa in your next future stay.Best RegardI Wayan SomaHotel Operation Head

8/10 Good

Douglas

Liked: Cleanliness, staff & service
Stayed 14 nights in Dec 2023
Response from soma on 14 Jan 2024
Dear Douglas,Warm greeting from the sun hotel & spa,Thank you for choosing to stay at our hotel. We are very happy to see the star reviews. Thank you also for your time.If you plan to go to Legian again, don't hesitate to contact us.Best RegardI Wayan SomaHotel Operation Leader

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Awesome hotel if you're on a budget, couldn't fault the place at all, very friendly staff, service was second to none, prime location, excellent amenities, buffet breakfast included in the price 👍 5 mins walk from Legian st, away from all the hustle and bustle, but close enough to all the action, is this hidden little gem of a hotel, furnishings and facade are abit outdated, but the staff, service and location is what it's all about.
Stayed 4 nights in Dec 2023
Response from soma on 30 Jan 2024
Dear Anonymous,Warm Greeting from the sun hotel & spa,Thank you for the stay with us at the sun hotel & spa, we are really happy to hear that you enjoy the stay with us, and this review has been share it to all the staff. we always tray to deliver our best service to all of our customer. your review are very important and for the feedback to improve our service.looking forward to see you again at the sun hotel & spa in your next future stayBest RegardI Wayan SomaHotel Operation Leader

10/10 Excellent

Jasmin Espolong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff
Response from soma on 20 Feb 2024
Dear Jasmine EspolongGreetings from The Sun Hotel & Spa, Legian - Bali.Thank you for taking the time to post your experience of staying at The Sun Hotel & Spa, Legian.The management and team were all very happy to hear about Jasmine espolong satisfaction during the stay with us.We await his return at the sun hotel & spa in your future stayBest RegardI Wayan SomaHotel Operation Head

8/10 Good

Sarah Joy

Stayed 14 nights in Dec 2023
Response from soma on 14 Jan 2024
Dear Sarah joy,Warm greeting from the sun hotel & spa,Thank you for choosing to stay at our hotel. We are very happy to see the star reviews. Thank you also for your time.If you plan to go to Legian again, don't hesitate to contact us.Best RegardI Wayan SomaHotel Operation Leader

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Dec 2023
Response from soma on 14 Jan 2024
Dear Raymond,Warm greeting from the sun hotel & spa,Thank you for choosing to stay at our hotel. We are very happy to see the star reviews. Thank you also for your time.If you plan to go to Legian again, don't hesitate to contact us.Best RegardI Wayan SomaHotel Operation Leader

8/10 Good

Bradley, ECHUCA

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from soma on 14 Jan 2024
Dear Bradley,Warm greeting from the sun hotel & spa,Thank you for choosing to stay at our hotel. We are very happy to see the star reviews. Thank you also for your time.If you plan to go to Legian again, don't hesitate to contact us.Best RegardI Wayan SomaHotel Operation Leader

10/10 Excellent

NIN

Stayed 7 nights in Nov 2023
Response from soma on 14 Jan 2024
Dear NIN,Warm greeting from the sun hotel & spa,Thank you for choosing to stay at our hotel. We are very happy to see the star reviews. Thank you also for your time.If you plan to go to Legian again, don't hesitate to contact us.Best RegardI Wayan SomaHotel Operation Leader

8/10 Good

leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything staff are great and help where ever possible. Will diffently use again
Stayed 15 nights in Nov 2023
Response from soma on 2 Dec 2023
Dear LeonGreetings from The Sun Hotel & Spa, Legian - Bali.Thank you for the fabulous review. We are very happy to hear that you enjoy the stay with us.Look forward to welcoming you back home in the near future.Best regardsI Wayan SomaHotel Operation leader

2/10 Terrible

Scott

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from soma on 23 Nov 2023
Dear scott,Warm greeting from the sun hotel & spa,Thank you for the stay with us at the sun hotel & spa, and share the experience during the stay. your review are very important and for the feedback to improve our product and service.we are looking forward to see you again at the sun hotel & spa in your next future stayBest regardI Wayan SomaHotel Operation Leader

10/10 Excellent

Teresa

Stayed 8 nights in Nov 2023
Response from soma on 14 Jan 2024
Dear Teresa,Warm greeting from the sun hotel & spa,Thank you for choosing to stay at our hotel. We are very happy to see the star reviews. Thank you also for your time.If you plan to go to Legian again, don't hesitate to contact us.Best RegardI Wayan SomaHotel Operation Leader

2/10 Terrible

Syed

Travelled with group
Disliked: Property conditions & facilities
You get what you pay for it
Stayed 2 nights in Nov 2023
Response from soma on 23 Nov 2023
Dear Syed,Warm greeting from the sun hotel & spa,We apologize for the inconvenience of several facilities that we do not provide in certain types of rooms. However, we continue to review it in line with quality demand for us to facilitate. your review are very important and for the feedback to improve our product and service.Thank you for choosing to stay at our hotel.Best RegardI Wayan SomaHotel Operation Leader

8/10 Good

Ka Yu

Stayed 5 nights in Nov 2023
Response from soma on 20 Nov 2023
Dear Ka Yu,Warm greeting from the sun hotel & spa,Thank you for the stay with us at the sun hotel & spa and share the experience during the stay, your review are very important and for the feedback to improve our product & service.looking forward to see you again at the sun hotel & spa in your next future stayBest regardI Wayan SomaHotel Operation Leader

8/10 Good

ian graham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great location. Perfect for budget conscious travellers. Close to good bars, nice eateries and the beach.
Stayed 7 nights in Nov 2023
Response from soma on 20 Nov 2023
Dear Ian graham,Warm greeting from the sun hotel & spa,Thank you for your fabulous review, we are try to give the best service to all of our guest to make it their holiday are memorable.looking forward to see you again at the sun hotel & spa in your next future stayBest RegardI Wayan SomaHotel Operation Leader

10/10 Excellent

Robert

Stayed 2 nights in Oct 2023
Response from soma on 31 Oct 2023
Dear Robert,Warm greeting from the sun hotel & spa,Thank you for your fantastic star review, we are very happy to hear that you enjoy the stay with us, your review are very important and for the feedback to improve our product and service.we are looking forward to see you again at the sun hotel & spa in your next future stayBest RegardI Wayan SomaHotel Operation leader

6/10 Okay

Anthea

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Our room smelled mouldy as it was old , aircon nade a lot of noise abd shower very old and needed work . Not happy at all
Stayed 3 nights in Oct 2023
Response from soma on 27 Oct 2023
Dear AntheaWarm greeting from The Sun Hotel & Spa, Legian - Bali.Thank you very much for taking time to share the review on this site and appreciate the points.With regards to the room condition, we have checked with the Housekeeper the room has been use for the new arrivals also. So far we found the rooms conditions as standard treatment, and aircon are work properly.We will check deeply again after the room is vacant after this saturdayOnce again, thank you for always been care on us for our improvement.Best RegardI Wayan SomaHotel Operation Leader

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very good and helpful
Stayed 4 nights in Oct 2023
Response from soma on 24 Oct 2023
Dear Kathy,Thank you for taking the time to provide a review about the experience of our stay.The entire team would like to thank you very much, because we always feel confident to provide the best service as long as you are with us.We are waiting for your return at a later date.Best RegardI Wayan SomaHotel Operation Leader

10/10 Excellent

CHEENEE DE LEON

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love all the staff at the sun hotel. They are friendly. My family love the hotel very much. Its clean and tidy. I would highly recommend this hotel to all my friends.
Stayed 7 nights in Oct 2023
Response from soma on 24 Oct 2023
Dear Cheenne De Leon,Thank you very much for taking the time to provide a fantastic review. All of this provides extraordinary motivation for us to always be at the forefront in serving the interests of our diverse guests. and this fabulous review has been share to staff if they doing a great job.Hopefully we can be together again, Mr /s Cheenee De LeonBest RegardI Wayan SomaHotel Operation Leader

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a lovely resort Staff were exceptionally helpful and friendly
Stayed 7 nights in Aug 2023
Response from soma on 24 Oct 2023
Dear Dianne,Warm Greeting from the sun hotel & spa,Thank you very much for taking the time to provide a fantastic review. All of this provides extraordinary motivation for us to always be at the forefront in serving the interests of our diverse guests. Hopefully we can be together again, in your next trip to bali.Best RegardI Wayan SomaHotel Operation Leader

8/10 Good

Thomas

Stayed 6 nights in Oct 2023
Response from soma on 24 Oct 2023
Dear Thomas,Greetings from The Sun Hotel & Spa, Legian - Bali.Thank you for the star rating for us. This important value is really appreciated.Thank you for choosing us.Best RegardI Wayan SomaHotel Operation Leader

4/10 Poor

Lorraine

Stayed 7 nights in Sep 2023
Response from soma on 7 Nov 2023
Dear Lorraine,Warm greeting from the sun hotel & spa,thank you for taking time to review us ,we really appreciated.looking forward to see you again at the sun hotel & spa in your next future stayBest RegardSomahotel operation leader

8/10 Good

Hannah

Travelled with partner
Liked: Staff & service, amenities
My partner and I had to leave a villa in Canggu because of infestations and other poor conditions. The Sun was super affordable and my partner recommended it for the remaining 2 nights. It was close to everything and met our expectations.
Stayed 2 nights in Oct 2023
Response from soma on 24 Oct 2023
Dear Hannah,Greetings from The Sun Hotel & Spa, Legian - Bali.Thank you very much for taking time to share your experiences during stayed with us. We continue to prepare as much value as we expect to deliver our best possible services. of course your feedback to reach this is really appreciated.We look forward to welcoming you back home in the next plan you are in Bali.Best RegardI Wayan SomaHotel Operation Leader

6/10 Okay

sarah

Travelled with family and small children
Liked: Staff & service
Place was good for a place to have a shower before flying out late at night. Place was clean but extremely noisy in hallways. Staff amazing
Stayed 1 night in Oct 2023
Response from soma on 8 Oct 2023
Dear Sarah,Greetings from The Sun Hotel & Spa, Legian - Bali.Thank you very much for taking time to share your experiences during stayed with us. We continue to prepare as much value as we expect to deliver our best possible services. of course your feedback to reach this is really appreciated.We look forward to welcoming you back home in the next plan you are in Bali.Best regardsI Wayan SomaHotel Operation Head

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean enjoyable stay
Stayed 3 nights in Sep 2023
Response from soma on 5 Oct 2023
Dear Craig,Greetings from The Sun Hotel & Spa, Legian - Bali.Thank you for the fabulous review. your review are very important and for the feedback to improve or product and serviceLook forward to welcoming you back home in the near future.Best RegardI Wayan SomaHotel operation head

8/10 Good

Aznizam

Stayed 3 nights in Sep 2023
Response from soma on 30 Sept 2023
Dear Aznizam,Warm greeting from the sun Hotel & spa,Thank you for the stay with us at the sun hotel & spa, and share the experience during the stay. your review are very important and for the feedback to improve our product and service.we are looking forward to see you again at the sun hotel & spa in your next future stay.Best RegardI Wayan SomaHotel Operation Head

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Well situated, easy walking to beach and lots of other eating places
Stayed 7 nights in Sep 2023
Response from soma on 25 Sept 2023
Dear Catherine,warm greeting from the sun hotel & spa,thank you for the stay with us and share the experience during the stay. we are very happy to hear that you enjoy the stay. your review are very important and for the feedback to improve our product and service.we are looking forward to see you again at the sun hotel & spa in your next future stayBest RegardI Wayan SomaHotel Operation Leader

10/10 Excellent

Novi Eka

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel were convenient place to stay, beaches, shops and many palces are easier to reach. Staffs were friendly. Only the shower a bit small.
Stayed 6 nights in Sep 2023
Response from soma on 25 Sept 2023
Dear Novi eka,Greetings from The Sun Hotel & Spa, Legian - Bali.Thank you very much for taking time to share your experiences during stayed with us. We continue to prepare as much value as we expect to deliver our best possible services. of course your feedback to reach this is really appreciated.We look forward to welcoming you back home in the next plan you are in Bali.Best RegardI Wayan SomaHotel Operation Leader

10/10 Excellent

Bob

Stayed 9 nights in Aug 2023
Response from soma on 19 Sept 2023
Dear Bob,Greetings from The Sun Hotel & Spa, Legian - Bali.Thank you very much for taking time to share your experiences during stayed with us. We continue to prepare as much value as we expect to deliver our best possible services. thank your for the positive feedback.We look forward to welcoming you back home in the next plan you are in Bali.Best regardsSomaHotel Operation Head

10/10 Excellent

Andrea

Stayed 1 night in Aug 2023
Response from soma on 3 Sept 2023
Dear AndreaWarm greeting from the sun hotel & spaThank you for the stay with us at the sun hotel & spa, your review are very important and for the feedback to improve our product and service.we are looking forward to see you again at the sun hotel & spa in your next future stayBest RegardI Wayan SomaHotel Operation Head

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay, actually heading back in 3 weeks time 🙂
Stayed 7 nights in Aug 2023
Response from soma on 3 Sept 2023
Dear Catherine,Greetings from The Sun Hotel & Spa, Legian - Bali.Thank you for the fabulous review. We missed you.Look forward to welcoming you back home soon.Best regardI Wayan SomaHotel Operation Head

6/10 Okay

Sharon

Stayed 4 nights in Aug 2023
Response from soma on 3 Sept 2023
Dear Shanon,Warm greeting from the sun hotel & spaThank you for the stay with us at the sun hotel & spa, your review are very important and for the feedback to improve our product and service.we are looking forward to see you again at the sun hotel & spa in your next future stayBest RegardI Wayan SomaHotel Operation Head

2/10 Terrible

Janet

Disliked: Staff & service, amenities, property conditions & facilities
The location is great but the property itself was very dark, gloomy and incredibly noisy at all hours.
Stayed 5 nights in Aug 2023
Response from soma on 3 Sept 2023
Dear Janetwarm greeting from the sun hotel & spa,Thank you for the stay with us and share the experience during the stay, we really appreciated your positive feedback . we are very sorry for the inconvenience caused, We continue to prepare as much value as we expect to deliver our best possible services.We look forward to welcoming you back home in the next plan you are in Bali.Best RegardI Wayan SomaHotel operation head

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, room comfort
TV poor I had to keep rebooting. Problem with sink drain in the bathroom. After 3 attempts to fix it which failed I asked them to leave it to drain into the bin. They offered a change of room without me asking but I didn’t want the inconvenience. When I removed the doona from it’s cover as it was too warm it was very badly stained. All in all you get what you pay for but I expected better
Stayed 13 nights in Aug 2023
Response from soma on 2 Sept 2023
Dear Daniel,Warm Greeting Thanks for your review. I'm sorry to hear you had an inconvenience stayed because the TV Chanel and drain circulation. improvement has been made it in all of our hotel area to ensure our product and serviceWe appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We are to learn of the shortcomings ideas and we're currently taking steps for improvement.once again thang you for the feedbackBest Regard i Wayan SomaHotel Operation Headf

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 8 nights in Aug 2023
Response from soma on 3 Sept 2023
Dear David,warm greeting from the sun hotel & spa,Thank you for the stay with us and share the experience during the stay, we really appreciated your positive feedback . We continue to prepare as much value as we expect to deliver our best possible services.We look forward to welcoming you back home in the next plan you are in Bali.Best RegardI Wayan SomaHotel Operation Head

8/10 Good

Skye

Liked: Cleanliness, staff & service
Great accomodation option. Would return again.
Stayed 19 nights in Jul 2023
Response from soma on 3 Sept 2023
Dear skye,warm greeting from the sun hotel & spa,Thank you for the stay with us and share the experience during the stay, we really appreciated your positive feedback . We continue to prepare as much value as we expect to deliver our best possible services.We look forward to welcoming you back home in the next plan you are in Bali.Best RegardI Wayan SomaHotel Operation Head

10/10 Excellent

Jack

Stayed 6 nights in Aug 2023
Response from soma on 6 Sept 2023
Dear Jack,warm greeting from the sun hotel,Thank you for the stay at the sun hotel & spa, and share the experience during the stay, your review are very important and for the feedback to improve our product and service.we are looking forward to see you again at the sun hotel & spa in your next future stayBest regardi Wayan SomaHotel Operation Head

2/10 Terrible

Maria Clarice Cruz

Disliked: Cleanliness, amenities, property conditions & facilities
I never stay here again, it was dirty, urine smell through out room due to always having blocked toilets. Had my sunglasses, samsung air pods & chanel perfume stolen from room. Reported to police. Hotel old. If you stay here LOCK EVERYTHING UP IN YOUR SUITCASES
Stayed 6 nights in Aug 2023
Response from soma on 2 Sept 2023
Dear Maria Clarice cruzWarm greeting from the sun hotel & spa,thank you for the stay with us at the sun hotel and spa, and share the experience during the stay. We were surprised to learn your feedback, kindly to inform you, our guest safety is our first priority. and we are has been check our hotel SOP has been running as well. we are do apologize for your inconvenience causedonce again thank you for the feedback,best regardI Wayan SomaHotel Operation Head

8/10 Good

Damien Lloyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly service, close to shopping and beach
Stayed 9 nights in Jul 2023
Response from soma on 2 Sept 2023
Dear Damian Lloyd,Warm Greeting from the sun hotel,Thank you for the stay with us and share the experience during the stay, we are very happy to hear that you enjoy the stay. your review are very important and for the feedback to improve our product and service. once again thank you for the review and we are looking forward to see you again at the sun hotel & spa in your next future stayBest RegardI Wayan SomaHotel Operation Head

8/10 Good

Jennifer

Travelled with family and small children
Liked: Staff & service, amenities
Location is stellar to be close but out the way, however hotel is strating to show its age, rooms could do with a revamp, particularly bathrooms.
Stayed 4 nights in Jul 2023
Response from soma on 2 Sept 2023
Dear Jennifer,warm Greeting from the sun hotel & spa,Thank you for the stay with us at the sun hotel & spa, and share the experience during the stay. maintenance project has been on progress in all of area.to ensure our property are in good condition. thank you for the positive feedback and we are looking forward to see you again at the sun hotel & spa in your next future stay.Best regardI wayan Somahotel operation head

10/10 Excellent

SOEUN

Stayed 1 night in Jul 2023
Response from soma on 2 Sept 2023
Dear Soeun,warm greeting from the sun hotel,Thank you for the stay with us and share the experience during the stay. your review are very important and for the feedback to improve our product and service. once again thank you for the review and looking forward to see you again at the sun hotel & spa in your next future stayBest regardI Wayan somahotel operation head