Ratings based on 995 Verified Reviews

4.0 out of 5
81% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia-Verified Reviews
4 out of 5
by A verified traveller

Posted 30 Mar. 2020
Convenient location, adjacent parking. Services curtailed ie bar and restaurant closed due to covid 19 restrictions.
5 out of 5
by A verified traveller from Queensland

Posted 8 Mar. 2020
Liked the location - quite easy to walk to where you want to go. It is a small one way street off the main street (Brisbane Street) and the mall. Bed was one of the most comfortable I have ever slept in anywhere. Staff were very helpful. Room was very clean. One negative was the tram bar - never seemed to be enough staff rostered on there particularly on the weekend.
Comment from Hotel Management
10 Mar. 2020 by Heather, Hotel Management
Thank you for staying with us. We appreciate you comments.
5 out of 5
by A verified traveller from Queenstown

Posted 7 Mar. 2020 on Wotif
Friendly & helpful staff who made you feel welcome.
Comment from Hotel Management
10 Mar. 2020 by Heather, Hotel Management
Thank you for staying with us. We appreciate your comments.
5 out of 5
by A verified traveller from Hibbing Minnesota

Posted 3 Mar. 2020
Localed near shopping , easy parking abd clean comfortable room
Comment from Hotel Management
4 Mar. 2020 by Jacqueline , Hotel Management
Hello Bob, Thank you very much for your lovely review. We hope to have you stay with us again, Kindest regards, Jacqueline
4 out of 5
by A verified traveller

Posted 29 Feb. 2020
Comment from Hotel Management
2 Mar. 2020 by Lucy, Hotel Management
Thank you for staying with us. Kind Regards, Lucy
5 out of 5
by A verified traveller

Posted 29 Feb. 2020 on Hotels
staff were amazing
Comment from Hotel Management
2 Mar. 2020 by Lucy, Hotel Management
Thank you for staying with us. Kind Regards, Lucy
4 out of 5
by A verified traveller

Conveniently located hotel in Launceston

Posted 27 Feb. 2020 on Hotels
Conveniently located hotel in Launceston. Comfortable room and onsite restaurant.
Comment from Hotel Management
27 Feb. 2020 by Lucy, Hotel Management
Thank you for staying with us. Kind Regards, Lucy
5 out of 5
by A verified traveller from Sydney

Posted 23 Feb. 2020 on Wotif
Great location in the heart of Launceston. Room was clean and bed was really comfortable
Comment from Hotel Management
24 Feb. 2020 by Lucy, Hotel Management
Thank you for staying with us. Kind regards, Lucy
4 out of 5
by A verified traveller

Posted 20 Feb. 2020
Did 2 separate bookings for the same type of room (Family room). But having 2 different standards for room size and amenities.
Comment from Hotel Management
21 Feb. 2020 by Lucy, Hotel Management
Thank you for staying with us. Kind regards, Lucy.
4 out of 5
by A verified traveller

Posted 19 Feb. 2020 on Hotels
Everything is good except, I have to asked for toothbrushes
Comment from Hotel Management
21 Feb. 2020 by Lucy, Hotel Management
Thank you for staying with us. We are happy to provide complimentary toothbrush kits. However this is on request. Kind regards, Lucy.