Premium Room, Balcony

Reviews of Hotel Europe Saint Severin Paris

3 out of 5
Hotel Europe Saint Severin Paris
38-40 Rue Saint Séverin, Paris, Paris

Reviews

9.0

Wonderful

Rating 10 - Excellent. 625 out of 1004 reviews" "
Rating 8 - Good. 270 out of 1004 reviews" "
Rating 6 - Okay. 70 out of 1004 reviews" "
Rating 4 - Poor. 16 out of 1004 reviews" "
Rating 2 - Terrible. 23 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Bryan, Dollard Des Ormeaux

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Overall this is a good location. The bed was very hard and the pillows extremely thin.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. Again and again w’ll return!
Stayed 5 nights in Mar 2024

10/10 Excellent

paolo, Milano

Liked: Cleanliness, staff & service, amenities
very central and live area; in the room the lightening system was a bit weak
Stayed 3 nights in Mar 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel in a very walkable part of Paris. Great location. Staff were super helpful and friendly and made my daughter feel special on her birthday. Highly recommend!
Stayed 3 nights in Feb 2024

8/10 Good

Calum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Feb 2024

10/10 Excellent

Karen Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly and helpful; rooms quirky and full of character. Excellent central location if a bit noisy. Would definitely recommend this hotel for a Paris break.
Stayed 5 nights in Feb 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great. In an amazing position and the staff were incredibly friendly. Would stay again
Stayed 3 nights in Feb 2024

8/10 Good

Ghazanfar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Rami

Liked: Cleanliness, staff & service
Area
Stayed 2 nights in Jan 2024

6/10 Okay

Julian

Liked: Cleanliness, staff & service
Older facility with hodge podge furniture. Staff is excellent but property more old than old-fashioned. Neighborhood of small restaurants in immediate vicinity of st Michel fountain
Stayed 1 night in Jan 2024

10/10 Excellent

Jackie and Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was just lovely. Quaint and very comfortable. The staff were exceptional, so friendly it was very hard to leave. We would definitely stay there again. Price was very good as well. Also we had a lot of communication from the Manager before hand giving us very helpful information re how to get there and the activities that were around.
Stayed 3 nights in Jan 2024

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel! We stayed in a corner room with a wrap around balcony overlooking the street below. It was magical. Highly recommend Hotel Europe!
Stayed 1 night in Jan 2024

8/10 Good

Gregg

Stayed 2 nights in Dec 2023

6/10 Okay

Shana

Liked: Staff & service
Rooms smaller than appear online
Room was exceedingly small
Stayed 1 night in Dec 2023

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location ever for a week in Paris!
The room was immaculate and the bed was so comfortable. The front desk was staffed 24 hours and everyone was friendly and helpful. We didn’t try the hotel breakfast, but it looked lovely. There were bars, coffee shops and bakeries steps away for a quick breakfast and restaurants and fun everywhere. We had a wonderful visit and the cleanliness and convenience of this hotel made that possible!
Stayed 5 nights in Dec 2023

6/10 Okay

Linda

Travelled with partner
Disliked: Amenities
Stayed 3 nights in Dec 2023

10/10 Excellent

JULIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff and room
Very nice and friendly staff. Room was nice and big
Stayed 2 nights in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located and easy access to dining and sight-seeing
Stayed 3 nights in Nov 2023

10/10 Excellent

Evanthia

Liked: Cleanliness
Stayed 2 nights in Sep 2023

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint room in a central location near shops and metro.
Stayed 3 nights in Nov 2023

4/10 Poor

Joanna

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Dreadful Paris hotel. Avoid
Booked for my nephew and daughter to stay in 2 rooms for 2 nights. They were made to pay in full at check in. Quite noisy but to be expected in a city centre. Noisy cleaning staff early in the morning, no regard for guests. 1st morning no hot water. No working telephone in the room to contact reception. When they went down, they were rudely told it was being dealt with, no idea how long it would take, but it happened often. No apology. Another noisy night and at check out they complained to a much more helpful receptionist who could only suggest a reduction on a return stay. No chance of that!
Stayed 2 nights in Nov 2023

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Nov 2023

8/10 Good

Ana Maria

Travelled with group
A week in Paris
Stayed 6 nights in Nov 2023

2/10 Terrible

Diane

Stayed 4 nights in Nov 2023

8/10 Good

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at St Severin. The location is amazing, buzzy yet quiet overnight. The room was nice, clean, with a great big tub. Despite rain, the balcony was a nice addition. It was also great to have access to a restaurant at the hotel. Check-out time was generous and we were able to leave our bags.
Stayed 2 nights in Nov 2023

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
There were no English Language TV channels. I would expect CNN and BBC News Service. Reception staff were not very helpful. I asked about metro and she didn't know said I would have to ask at the Metro! Balcony was excellent. Location excellent.
Stayed 4 nights in Nov 2023

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful location & property with easy parking nearby in garage. Close walking to everything. We enjoyed every minute in our balcony rooms. Friendly staff & delicious breakfast.
Stayed 2 nights in Oct 2023

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and room were excellent. The only issue i had was the HVAC system, i could never get it to work correctly. The constructon work next to the proprety was a little noise in the mornings and inconvenient to get around.
Stayed 5 nights in Oct 2023

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were surprised that our stay included breakfast AND vouchers to dine at the attached Italian restaurant. Loved the location. The room was charming, efficient, comfortable. Easy access to Transit within a block—RER B straight to CDG, another train straight to Versailles, and other metro. Would stay here again.
Stayed 3 nights in Oct 2023

8/10 Good

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Utterly charming, loved everything apart from breakfast. Staff were extremely helpful and the rooms were delightful.
Stayed 2 nights in Oct 2023

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
an awesome stay for our time in Rome. Great location. Staff were great (actually unbelievably great) when we return to Rome, this is definitely where we will stay

10/10 Excellent

Nathaniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at this property for a week and have made the right decision to do so. This a quaint hotel that is centrally located and close to lots of attractions. The metro is around the corner which made it very easy to explore the city. Lots of restaurants nearby which could make the evenings a bit noisy but didn’t mind it at all rather added charm to our stay. Breakfast was nice too which got our days going. The staff were excellent! Special mention to Emma, ladies in the restaurant and Divine (housekeeping) who were so helpful and quick to respond and did it with big smiles. Would recommend this place and will be back for our next stay.
Stayed 3 nights in Oct 2023

6/10 Okay

Heidi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very close to the Metro and Notre Dame. The hotel room would be good except for the sewer smell from the bathroom drainage pipes. The staff was very nice.

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel with character in the heart of the Latin Quarter. Lots of lovely restaurants and bars arpund and easy access to metro tobget to/from airport directly
Stayed 1 night in Oct 2023

10/10 Excellent

Lyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were knowledgeable and helpful. A beautiful quaint French hotel. Would definitely stay there again.
Stayed 1 night in Oct 2023

10/10 Excellent

Tiare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and really cute hotel!
This hotel has a great location and is close to everything. Really great service, the room was super cute and clean. We got a room with a balcony and had a glass of wine while people watching. Great little cafe/restaurant downstairs and a chocolate shop right across the street!
Stayed 2 nights in Oct 2023

8/10 Good

Mayerling, London

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for central Paris. Lots of shops, restaurants and bars close by.
Stayed 2 nights in Oct 2023

8/10 Good

Alessandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the lights on outside the property shinning in my room at night.
Stayed 2 nights in Oct 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great service
Stayed 4 nights in Oct 2023

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel so conveniently located. 5 minute walk to Notre Dame, several Metro stations, Left Bank sites. The staff was beyond pleasant and helpful. The room was spacious with wood floors and stone walls. Loved this place.
Stayed 1 night in Oct 2023

2/10 Terrible

Amy

Disliked: Staff & service, property conditions & facilities, room comfort
Do not stay here
this hotel completely misrepresents itself online. The rooms are tiny, even by European standards, old, smelly, and the price was ridiculous. I did not get the room that I booked. Do not stay here. I contacted hotels.com and they did not help me at all.
Stayed 3 nights in Oct 2023

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well positioned in the centre of Paris and close to many different restaurants, cafes and bars. The location itself is well appointed and appears to be recently renovated and well maintained. The staff are friendly and very helpful and accommodating even though we spoke practically no french. I can't recommend this place highly enough.
Stayed 2 nights in Oct 2023

4/10 Poor

Marina

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was literally no service The front desk didn’t even help with luggage There was a shower drain problem flooding my entire room and a sink problem . This place is a mess .
Stayed 2 nights in Sep 2023

10/10 Excellent

ori

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We staid there for 3 night. It was exactly what we needed.
Stayed 3 nights in Sep 2023

10/10 Excellent

Nestor, Guaynabo

Liked: Cleanliness, staff & service, property conditions & facilities
Good service, centric, perfect place to stay
Stayed 3 nights in Sep 2023

8/10 Good

fred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Loved this hotel. My room was great, location perfect and so easy to get around from, and the staff all friendly and helpful. This was my second stay here and ill definitely be back again!
Stayed 4 nights in Sep 2023