Resort Strip View King Room | City view

Reviews of Excalibur Hotel & Casino

3.5 out of 5
Excalibur Hotel & Casino
3850 Las Vegas Blvd S, Las Vegas, NV

Reviews

7.6

Good

Rating 10 - Excellent. 9957 out of 25558 reviews" "
Rating 8 - Good. 6853 out of 25558 reviews" "
Rating 6 - Okay. 4238 out of 25558 reviews" "
Rating 4 - Poor. 2426 out of 25558 reviews" "
Rating 2 - Terrible. 2084 out of 25558 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Sayana

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the casino. But, the entire property itself is horrible. The rooms are very outdated. Thw room didn't have much for guest such as coffee maker or a mini bar to store our leftovrr food/drinks. The foodcourt was limited not much options. The staff were not pleasant. Honestly, eveey interaction we had with them, they came off very rough and rude. There was no smile to their faces, it is as if they didn't care for customer satisfied. The first night we checked in we asked if the room was upgraded because the agent that called us voluntarily offered to upgrade our room since it was my birthday weekend. So, we wanted to know if this happened. When we asked the front desk, the lady gave us a dirty look and told us we get booked up fast so i don't see why we would upgrade you. We were taken back by her comment and explained to her the phone conversation and that is when she decided to look at our reservation. Then, we had another incident where we asked needed hot water and went to foodcourt and no one provided hot water even for a charge they said no. So, we went downstairs to the bar, front desk and they all said no. We were so confused why they couldn't assist with hot water especially when we offered to pay. There were many small incidents that showed very poor to horrible service on their end. By the time we checked out we were so relieved to be leaving this hotel. I understand now why its so cheap because you're literature paying for what you get and what you get it
Stayed 4 nights in Mar 2024

10/10 Excellent

Emmerson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good walk for pretty much the entire strip, but not as crowded as some of the other hotels. Casino was huge and loads of fun, drinks were amazing. Pool was beautiful!
Stayed 3 nights in Mar 2024

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Mar 2024

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trying to find the guest parking was a little bit of a nightmare after a long day of travelling
Stayed 1 night in Mar 2024

8/10 Good

Roderick, houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Mar 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to other properties at the south end of The Strip & a variety of food locations to choose from on the property.
Stayed 3 nights in Mar 2024

10/10 Excellent

Raul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Thank you.
Stayed 1 night in Mar 2024

6/10 Okay

Autumn

Travelled with partner
Disliked: Property conditions & facilities
Room in the royal tower in desperate need of upgrade. Dirty night stands, lamp not working, no wash cloths in bathroom, beat up looking furniture, musty smelling carpets. Property in need of maintenance. Need more dining options that don't break the bank.
Stayed 3 nights in Mar 2024

6/10 Okay

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
restaurants were over priced so were the essential shops. $5 for a bottle of water?!!!!
Stayed 3 nights in Mar 2024

8/10 Good

James

Travelled with group
Liked: Staff & service
Property is obviously old and dated, but they keep it clean and the staff is great and the price is right. Zero complaints.
Stayed 4 nights in Mar 2024

6/10 Okay

Jason

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
They never changed the sheets. And never refilled the shampoo and body wash. Semi dirty. Not recommended.
Stayed 3 nights in Mar 2024

8/10 Good

curtis

Travelled with family
Rooms were dated, wallpaper peeling. They obviously don't clean under dressers, etc. Generally the rooms were unappealing. Easily walkable to the strip (bridge connecting to NY NY, walking connector to Luxor and Mandalay) - rideshare is convenient to the resident tower
Stayed 4 nights in Mar 2024

8/10 Good

Andres

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance everything was close by
Stayed 2 nights in Mar 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Dolores

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2024

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Patricia

Stayed 1 night in Mar 2024

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and nice. I didn’t like that. The pool closed at 5 o’clock and only the small Unheated pool was open not the large pool but there was a hot tub.
Stayed 2 nights in Mar 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here several times and always enjoy the cleanliness and quiet of the rooms. Will definitely be back.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to move from one hotel to another...The only thing I didn't like was that the rooms do not have a refrigerator and a coffee maker to make coffee
Stayed 3 nights in Mar 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to celebrate my grandson's birthday and took him to the Tournament of Kings show and stayed at the Excalibur. Was a perfect trip!
Stayed 2 nights in Mar 2024

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and buffet both close early, but other than that it was good.
Stayed 1 night in Mar 2024

2/10 Terrible

Yanina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn't try to help me solve my problem
Stayed 2 nights in Mar 2024

8/10 Good

Oscar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Great value for the price... But I wish the pool times were extended at least during the spring/summer.
Stayed 1 night in Mar 2024

2/10 Terrible

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Destiny

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It felt super creepy in there and the rooms smelled musty and old
Stayed 1 night in Mar 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness
Good value for price point. Good size room. Bathroom could have been cleaner and some lingering smoky smell in room.
Stayed 3 nights in Mar 2024

6/10 Okay

Sharon

Liked: Cleanliness, staff & service, amenities
The WiFi did not work in my room.
Stayed 2 nights in Mar 2024

10/10 Excellent

Daniel Eugene

Everyone was helpful,
Stayed 3 nights in Mar 2024

6/10 Okay

Nathan

Liked: Cleanliness, staff & service, amenities
Decent property to stay on the strip
Stayed 1 night in Mar 2024

2/10 Terrible

Bhavik

Disliked: Cleanliness, staff & service, property conditions & facilities
It is very outdated
Stayed 3 nights in Mar 2024

8/10 Good

Lakeisha Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Damiano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service I received was exceptional . Each time I approach the front desk , it felt genuine vs I get paid to do this or the feeling like I was an obstacle of them going home. My second time at this resort
Stayed 3 nights in Mar 2024

10/10 Excellent

ADELA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and housekeeping was very polite thank you 😊
Stayed 2 nights in Mar 2024

2/10 Terrible

Gourav

Liked: Cleanliness
Stayed 2 nights in Mar 2024

2/10 Terrible

hugo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Room very dirty, unfrindly staff
Stayed 1 night in Mar 2024

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Room and shower was nice and it is a pretty good location.
Stayed 1 night in Mar 2024

6/10 Okay

John

Travelled with partner
Liked: Staff & service
Only 1 good restaurant and 1 good (sports) bar in the entire Royal Tower. Few food vendors onsite open after 9:00 on weekdays. Johnny Rockets breakfast food was poor quality and expensive
Stayed 6 nights in Mar 2024

6/10 Okay

Brian Christopher

Liked: Amenities, property conditions & facilities
Conveniently located on the strip, reasonable resort fees and part of the MGM family. Room cleanliness can be hit or miss. Manage your expectations based on what you are paying per night.
Stayed 4 nights in Mar 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Amenities
The remodeled rooms were great. Staff at check-in was helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Antre

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place impeccable service my room is always clean by the time I get back
Stayed 5 nights in Mar 2024

2/10 Terrible

Laura

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The room was out dated, had no mini-fridge, & had stained carpet in the hallways. The room took forever to cool down & the sheets were very scratchy. They also charged an additional $41.95 on top of what I paid to Expedia. $18 to park as well.
Stayed 1 night in Mar 2024

4/10 Poor

Jonathan

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We got to the self parking structure and already saw 2 vehicles that were broken into. My wife and i were locked out of our room 3 times and had to get a key multiple times. Johnny rockets was definitely not worth the 60 plus dollars die 2 burgers. The buffet was ok but why would you only have 1 person doing the omelets for a big casino? Had a crib brought to our room and when we came back from dinner some ome came in and took it out. It was just a horrible experience and definitely wont be staying there again. Ill pay the extra 100 to stay somewhere else
Stayed 1 night in Mar 2024

10/10 Excellent

Ludmila

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 7 nights in Mar 2024

10/10 Excellent

Lisa Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

6/10 Okay

Shina

Travelled with family
Disliked: Amenities, property conditions & facilities
There was no microwave or fridge. It was just a basic room
Stayed 3 nights in Mar 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Mar 2024

8/10 Good

Dennis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great spot for our family of 5 on our first visit to Vegas. The arcade should have more hours of operation.
Stayed 4 nights in Mar 2024

6/10 Okay

Gholam H.

Liked: Staff & service
Disliked: Amenities
the price was reasonable.
Stayed 3 nights in Mar 2024