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Rating 10 - Excellent. 11309 out of 23690 reviews" "
10 - Excellent
11,309
Rating 8 - Good. 6689 out of 23690 reviews" "
8 - Good
6,689
Rating 6 - Okay. 2822 out of 23690 reviews" "
6 - Okay
2,822
Rating 4 - Poor. 1450 out of 23690 reviews" "
4 - Poor
1,450
Rating 2 - Terrible. 1420 out of 23690 reviews" "
2 - Terrible
1,420
8.4/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
Cinthia, Los Angeles
Travelled with family
28 Mar 2024
Liked: Cleanliness
Great location next to mirage and across from the Venitian.
Was clean.
But i wish you put microwave on the rooms.
Leticia
Stayed 2 nights in Mar 2024
8/10 Good
CHRIS A
Travelled with partner
28 Mar 2024
Liked: Cleanliness, staff & service
long wait for drinks on casino floor
CHRIS A
Stayed 3 nights in Mar 2024
6/10 Okay
Jessica
Travelled with group
27 Mar 2024
The linens were not clean there was hair on the pillows and sheets. There was a smell that was throughout the hotel that was not great. It was average overall the location is great
Our room was not clean. There was a sanitary napkin wrapper on the bathroom floor, hair on the tub surround, orange stains on a pillow and a large wet spot on the carpet.
We stayed at the end of March and Christmas decor was still on the lights at the entrance portico.
No attention to detail.
Stefanie
Stayed 4 nights in Mar 2024
Response from Vince on 27 Mar 2024
Hi Stefanie, thank you for taking the time to share your feedback. We apologize for the issue you have encountered with the bathroom floor, stain on a pillow and the wet spot on the carpet during your visit. We have shared this to the appropriate department. We hope to see you again soon. Have a good day!
8/10 Good
David
Travelled with group
27 Mar 2024
All was good
David
Stayed 3 nights in Mar 2024
Response from Vince on 27 Mar 2024
Hi David, thank you for taking the time to share your feedback. We hope to see you on your next visit to Las Vegas. Have a great day!
4/10 Poor
Natalie
Travelled with family
27 Mar 2024
Disliked: Cleanliness
There was a long wait to check in. Rooms are getting run down but fine. Our shower was clean (until we asked). There was soap scum and an empty soap package in the shower from the previous guests. Price is high for what the hotel offers .
Natalie
Stayed 1 night in Mar 2024
Response from Vince on 27 Mar 2024
Hi Natalie, thank you for taking the time to share your feedback. We apologize for the issue you have encountered with the long wait at check in during your visit and have shared this to the appropriate department. We hope to see you again soon. Have a good day!
The room was great. It would be nice if you could include a small coffee machine in the room. It was not convenient being on the 14th floor to get up early in the morning and run around to find some coffee :(
I didn't like that people could smoke in the casino area/level right near the elevator. I gambled at another casino instead. I can't tolerate any cigarettes.
Frederick
Stayed 3 nights in Mar 2024
Response from Vince on 27 Mar 2024
Hi Frederick, thank you for taking time to share your feedback. We are delighted to see that you enjoyed your stay and we would like to apologize for the issue you have encountered with the air quality at the common areas during your visit. We have shared your concern to the appropriate department. We hope to see you again soon. Have a great day!
I frequently stay here when I’m in Vegas and I’m never disappointed. There was a maintenance issue with my room on this trip but it was fixed very quickly and with minimal disruption. The staff at TI are fantastic.
Robert
Stayed 6 nights in Mar 2024
Response from Vince on 27 Mar 2024
Hi Robert, thank you for taking the time to share your feedback. We are happy to see that you enjoyed the property and it's amenities during your stay. We look forward to your next visit to Las Vegas. Have a great day!
Nice accommodations, several restaurants and bars on the property. Security presence.
Robert C
Stayed 2 nights in Mar 2024
Response from Vince on 27 Mar 2024
Hi Robert, thank you for taking the time to share your feedback. We are delighted to see that you enjoyed the property and it's amenities during your stay. We hope to see you again soon. Have a great day!
Hi Jose, thank you for taking the time to share your feedback. We apologize for the issue you have encountered with the AC noise during your visit and have shared this to the appropriate department. We hope to see you again soon. Have a good day!
Excellent location on the strip. Rooms were a bit old and one of the mattresses was very soft and used but luckily we could use the other bed which was a bit better. Room smelled a bit of weed from previous guests or from neighboring room. Some mold in window sill. Hotel as a whole was good for location and price. Nice pool area.
Mette
Stayed 3 nights in Mar 2024
Response from Vince on 27 Mar 2024
Hi Mette, thank you for taking time to share your feedback. We are delighted to see that you enjoyed your stay and we would like to apologize for the issue you have encountered with the air quality at the common areas and the window sill during your visit. We have shared your concern to the appropriate department. We hope to see you again soon. Have a great day!
The location is great, but the ti needs a refresh. Our beds were uncomfortable, the shower didn't drain, no towels in fitness center, the casino was very smoky. Our room was supposed to be an upgrade, but the surfaces were shabby.
Sharon Liana
Stayed 3 nights in Mar 2024
Response from Vince on 27 Mar 2024
Hi Sharon, thank you for taking the time to share your feedback. We apologize for the issue you have encountered with the shower, drainage and air quality at the common areas during your visit. We have shared this to the appropriate department. We hope to see you again soon. Have a good day!
Hotel is huge, and under renovations. Check-In is a nightmare, spent 35~40 mins in a line waiting to get checked in. The kiosks that automate the check-in are not user friendly and require that you have an email account with the hotel prior to making use of the kiosks.
Jose
Stayed 4 nights in Dec 2023
Response from Vince on 27 Mar 2024
Hi Jose, thank you for taking the time to share your feedback. We apologize for the issue you have encountered with the long wait during your visit and have shared this to the appropriate department. We hope to see you again soon. Have a good day!
I saw a little mold in the tub. Everything else was perfect.
julio
Stayed 2 nights in Mar 2024
Response from Vince on 27 Mar 2024
Hi Julio, thank you for taking the time to share your feedback. We apologize for the issue you have encountered with the tub during your visit and have shared this to the appropriate department. We hope to see you again soon. Have a good day!
Hi Lionel, thank you for taking the time to share your feedback. We apologize for the issue you have encountered with the stuffy room and smoky smell at the common areas during your visit. We have shared this to the appropriate department. We hope to see you again soon. Have a good day!
The checking line was long but we were asked to use the express check-in kiosks that makes the check-in easier. I was surprised that the hotel does not provide coffee maker and only plastic cups are provided which is not what I expected
Xintao
Stayed 4 nights in Mar 2024
Response from Vince on 27 Mar 2024
Hi Xintao, thank you for taking the time to share your feedback. We apologize for the issue you have encountered with the long line at check in and the available room amenities during your visit. We have shared this to the appropriate department. We hope to see you again soon. Have a good day!
Hi Melissa, thank you for taking the time to share your feedback. We are happy to see that you enjoyed the property and it's amenities during your stay. We look forward to your next visit to Las Vegas. Have a great day!
Everyone was so friendly and helpful and the Cirque Du Soleil was amazing
Cathryn
Stayed 2 nights in Mar 2024
Response from Vince on 27 Mar 2024
Hi Cathryn, thank you for taking the time to share your feedback. We are happy to see that you enjoyed the property and it's amenities during your stay. We look forward to your next visit to Las Vegas. Have a great day!
Hi Ian, thank you for taking the time to rate us. We hope to see you on your next visit to Las Vegas. Have a great day!
10/10 Excellent
Anne
Travelled with partner
25 Mar 2024
I loved everything about your hotel, my only complaint is that the towels were not soft, but that was probably because of the washing detergent used without any softener.
Anne
Stayed 3 nights in Mar 2024
Response from Vince on 27 Mar 2024
Hi AnneHi Anne, thank you for taking time to share your feedback. We are delighted to see that you enjoyed your stay and we would like to apologize for the issue you have encountered with the towels during your visit. We have shared your concern to the appropriate department. We hope to see you again soon. Have a great day!
Great location. Free parking on the strip. Close to shopping and dining. Easy walk to other properties on strip. Room was quiet and comfortable. Had partial view of the Sphere.
Kim
Stayed 6 nights in Mar 2024
Response from Vince on 27 Mar 2024
Hi Kim, thank you for taking the time to share your feedback. We are delighted to see that you enjoyed the property and it's amenities during your stay. We hope to see you again soon. Have a great day!
TI is located well on the vegas strip. Our room was comfortable with decent space. Really enjoyed the outdoor pool and fitness center.
David
Stayed 4 nights in Mar 2024
Response from Vince on 27 Mar 2024
Hi David, thank you for taking the time to share your feedback. We are delighted to see that you enjoyed the property and it's amenities during your stay. We hope to see you again soon. Have a great day!
My 2nd time in vegas. I was extremely pleased with the staff. Very friendly and always willing to help. Hotel was clean and i was extremely impressed with the room. King sized bed and very comfortable.