- Liked: Amenities, property conditions & facilities
- Disliked: Staff & service
The Polo has great rooms and a great location but buyer beware. You will be agressively pitched to join Diamond Resorts as a club member. As soon as you decline eveything changes. We had to fight to get our rook cleaned, the concierge (who just couldn't help enough on arrival) suddenly forgot who we were, and we sudennly felt like unwanted guests. Overall this is a great hotel for anyone wishing to buy into a Travel Group but otherwise spend you money elsewhere.