1 bedroom, minibar, in-room safe, laptop workspace

Reviews of Virgin Hotels Las Vegas, Curio Collection by Hilton

4.5 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 4107 out of 6794 reviews" "
Rating 8 - Good. 1404 out of 6794 reviews" "
Rating 6 - Okay. 635 out of 6794 reviews" "
Rating 4 - Poor. 352 out of 6794 reviews" "
Rating 2 - Terrible. 296 out of 6794 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities
dog area
Stayed 3 nights in Apr 2024

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 2nd time here! I love everything about it.
Stayed 3 nights in Apr 2024
Response from General Manager on 18 Apr 2024
Dear Jessie,Thank you for choosing to stay with us again! We're thrilled you love everything about Virgin Hotels Las Vegas, Curio Collection by Hilton. Your satisfaction and enjoyment are what we strive for, and we hope to welcome you back for your third visit very soon.

10/10 Excellent

andres

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2024
Response from General Manager on 18 Apr 2024
Dear Andres,Thank you for your perfect rating. We trust you had the fantastic visit we are known for, and we look forward to welcoming you back to Virgin Hotels Las Vegas, Curio Collection by Hilton, for another exceptional experience.

10/10 Excellent

chad

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely facility and easy walking distance to Thomas-Mack Arena
Stayed 2 nights in Apr 2024
Response from General Manager on 18 Apr 2024
Dear Chad,Thank you for taking the time to review your recent stay with us at Virgin Hotels Las Vegas, Curio Collection by Hilton. We're glad our location was ideal for your trip and that you enjoyed your time at our resort paradise in the heart of Vegas. It would be our pleasure to welcome you back again for another terrific experience.

10/10 Excellent

Emely Maciel Frías De

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel
Stayed 7 nights in Apr 2024
Response from General Manager on 18 Apr 2024
Dear Emely,Thank you for visiting us at Virgin Hotels Las Vegas, Curio Collection by Hilton. We appreciate your generous feedback and are happy to hear about your great experience. It would be our pleasure to welcome you back for another unforgettable Vegas stay in the future.

10/10 Excellent

Guillermo, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great at the ONE steakhouse
Stayed 2 nights in Apr 2024
Response from General Manager on 16 Apr 2024
Dear Guillermo,It was a pleasure to welcome you to Virgin Hotels Las Vegas, Curio Collection by Hilton during your recent stay. We're happy to hear you had the opportunity to enjoy the delicious food available on the menu at One Steakhouse. Thank you so much for taking the time to share your positive rating, and we hope to welcome you back the next time you're in the area.

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice place to relax away from the strip
Stayed 4 nights in Apr 2024
Response from General Manager on 16 Apr 2024
Dear Robert,Thank you for taking a moment to write a review. It is a pleasure learning that you enjoyed your stay. Thank you for choosing Virgin Hotels Las Vegas, Curio Collection by Hilton, and we hope you consider staying with us again next time you are in Vegas.

6/10 Okay

Andrea

Travelled with partner
Liked: Staff & service, property conditions & facilities
The shower smelled moldy and there was a used razor in it but otherwise not a bad place
Stayed 3 nights in Apr 2024
Response from General Manager on 16 Apr 2024
Dear Andrea,Thank you for your feedback. We're glad to hear that your overall experience was positive. However, we're disappointed we missed an opportunity to provide you with a pristine bathroom environment. Rest assured, our team will ensure your next stay is flawless.

10/10 Excellent

crystal, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As frequent visitors to the Hard Rock this was our first stay at the Virgin. Our suite was awesome. Staff was amazing. Only thing we were surprised about was lack of bars on casino floor. We are Las Vegas locals so we will be back.
Stayed 2 nights in Apr 2024
Response from General Manager on 16 Apr 2024
Dear Crystal,Thank you for choosing Virgin Hotels Las Vegas, Curio Collection by Hilton, and for taking a moment to share your five-star experience! We are pleased that our accommodations and friendly service met the mark for you during your recent visit. Your feedback is important to us and we are thrilled to have your endorsement as Las Vegas locals. We look forward to welcoming you back in the future for another memorable stay!

8/10 Good

thomas, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Hotel Management on 16 Apr 2024
Dear Thomas,It was a pleasure having you as our guest, and we hope to welcome you back soon to Virgin Hotels Las Vegas!

10/10 Excellent

Marcus

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 3 nights in Apr 2024
Response from General Manager on 15 Apr 2024
Dear Marcus,Thank you for staying with us at Virgin Hotels Las Vegas, Curio Collection by Hilton. We are pleased to hear that you enjoyed your time and hope to see you again sometime soon.

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will continue to come back to this hotel every time I visit Las Vegas. It is clean, the staff are professional/nice, and location is perfect. Nice restaurants at hotel and nearby. The pools are the best part!
Stayed 2 nights in Apr 2024
Response from General Manager on 15 Apr 2024
Dear Crystal,Thank you for choosing Virgin Hotels Las Vegas, Curio Collection by Hilton! We're glad our attention to cleanliness and service impressed you and that our location worked well for your trip. Thank you for sharing how much you enjoyed the pools and dining options as well. We look forward to seeing you again soon for another exceptional experience.

10/10 Excellent

Ada

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Apr 2024
Response from General Manager on 15 Apr 2024
Dear Ada,We are honored you chose Virgin Hotels Las Vegas, Curio Collection by Hilton, and we are delighted you had a fantastic stay. Your kind review is appreciated, and we look forward to welcoming you back for another wonderful five-star experience.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded to the High Roller Suite
Stayed 1 night in Apr 2024
Response from General Manager on 15 Apr 2024
Dear John,Thank you for sharing your experience! We're thrilled you enjoyed the upgrade and hope the enhanced amenities and space added to the enjoyment of your stay. We look forward to welcoming you back to Virgin Hotels Las Vegas, Curio Collection by Hilton, for another memorable visit!

10/10 Excellent

Maya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were decorated beautifully and were very spacious.
Stayed 1 night in Apr 2024
Response from General Manager on 15 Apr 2024
Dear Maya,We appreciate you taking a moment to leave us a review. It is a pleasure to learn you enjoyed your stay with us, particularly highlighting our accommodations. Thank you for staying at Virgin Hotels Las Vegas, Curio Collection by Hilton, and we hope you will consider visiting us next time you are back in Vegas.

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Management on 15 Apr 2024
Dear Natalie,We appreciate your amazing rating, and hope to welcome you back soon to Virgin Hotels Las Vegas!

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was brief, arrived late and checked out early, but all was well. Clean spacious room.
Stayed 1 night in Apr 2024
Response from General Manager on 15 Apr 2024
Dear Barbara,Many thanks for your excellent rating of Virgin Hotels Las Vegas, Curio Collection by Hilton! We're glad our clean, spacious accommodations made your short stay pleasant, and we hope you'll visit us again.

6/10 Okay

Gurmeet K

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Management on 15 Apr 2024
Dear Gurmeet,Thank you for staying with us at Virgin Hotels Las Vegas! We hope for the opportunity to welcome you back for an even better experience.

8/10 Good

Patty

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the Virgin. Super hip and mod rooms with special amenities and nice touches. Loved the lighted vanity desk and pillow back upholstered king bed. Only complaint was rooms weren’t very sound proof. Heard parties all night in hallways.
Stayed 1 night in Apr 2024
Response from General Manager on 14 Apr 2024
Dear Patty,Thank you for taking the time to leave a review for us at Virgin Hotels Las Vegas, Curio Collection by Hilton. We are pleased you enjoyed our delightful rooms and comfortable accommodations. We apologize about the noise of Vegas drifting down the hall, but hope you were still able to get good rest. We hope you choose to stay with us again the next time you are in the Vegas area.

10/10 Excellent

Inedria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with my partner, loved the room updates, the efficiency of housekeeping, the front desk/concierge/valet were wonderful. The restaurant options were also great. Would recommend
Stayed 3 nights in Apr 2024
Response from General Manager on 11 Apr 2024
Dear Inedria,Thank you for your positive review and for recommending Virgin Hotels Las Vegas, Curio Collection by Hilton. We are thrilled that you enjoyed the updates to our rooms and found our team members to be excellent. We are also glad that you enjoyed our dining options. Your satisfaction is our top priority, and we look forward to welcoming you and your partner back for another wonderful visit.

2/10 Terrible

Avishek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Hotel Management on 12 Apr 2024
Dear Avishek,Thank you for taking the time to rate your experience; however, we regret your disappointment from your time with us. Should you like to share any feedback regarding your stay or need further assistance, please do not hesitate to reach out to us offline. Thank you again for staying with us at Virgin Hotels Las Vegas. It is our hope that we have another chance to welcome you back for a better experience.

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management on 12 Apr 2024
Dear Jenny,We strive to ensure all our guests receive a 5-star experience, and we are thrilled you experienced just that. Thank you for staying with us and for your amazing score. We hope to welcome you back to Virgin Hotels Las Vegas sometime soon.

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms uniquely decorated, pool area beautiful, food very good.
Stayed 3 nights in Apr 2024
Response from General Manager on 11 Apr 2024
Dear Megan,Thank you for choosing Virgin Hotels Las Vegas, Curio Collection by Hilton, and for sharing your lovely review. We are delighted you enjoyed your stay and appreciate you highlighting our fantastic accommodations, beautiful pool, and delicious food. Should you return to Vegas, it would be our pleasure to welcome you back for another terrific experience.

8/10 Good

Thanitra

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Love the free self parking that is easy to get to. Not walking through a large casino to get to parking or front door. It's a small boutique-like casino. We liked the size. Most importantly, pet friendly.
Stayed 3 nights in Mar 2024
Response from General Manager on 11 Apr 2024
Dear Thanitra,From our self-parking to our pet-friendly accommodations, we are so happy to know that you enjoyed so much about your time with us. Thank you so much for the high rating, and we hope to welcome you back to Virgin Hotels Las Vegas, Curio Collection by Hilton again soon.

10/10 Excellent

KEVIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024
Response from General Manager on 11 Apr 2024
Dear Kevin,We're so thrilled to know that you had a great stay with us overall! Thank you so much for the perfect rating, and we hope to welcome you back to Virgin Hotels Las Vegas, Curio Collection by Hilton again soon.

4/10 Poor

lisa

Travelled with partner
Disliked: Property conditions & facilities
Was very hard upon arrival to know where to go to park and check in. Had to wander around the casino with suitcase looking for registration. Also Expedias rate for this hotel said it included taxes and fees however upon checkin the hotel said they also charge a resort fee on top of the. Prepaid Expedia charge.
Stayed 1 night in Apr 2024
Response from General Manager on 11 Apr 2024
Dear Lisa,Thank you for taking a moment to provide your review. We regret the difficulties you encountered upon arrival, as well as the confusion surrounding the resort fee. Please know the explanation of our resort fee is mentioned in the "Policies" section on our Expedia page. Nevertheless, your feedback is important to us in making any necessary improvements, and we will certainly pass your concerns along to the appropriate department. Please accept our apologies for any inconvenience these matters may have caused. We hope to have the opportunity to better serve you in the future, ensuring a seamless experience from arrival to departure.

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities
Great affordable option super close to the airport with spacious rooms.
Stayed 1 night in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Francisco,Thank you for choosing Virgin Hotels Las Vegas, Curio Collection by Hilton, and for sharing your kind five-star review. We are delighted that our prime location so close to the airport, spacious rooms, and great value exceeded your expectations. It was our pleasure to welcome you, and we look forward to being your "go-to" destination for future trips to Vegas.

8/10 Good

Debra, Raymore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful and well maintained property, very nice amenities! The only downside we found was the lack of assistance after check in. We looked for help with luggage etc, no one was available. In addition, items were left in the room by accident and the process just to have someone go look is extensive!
Stayed 1 night in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Debra,Thank you for your kind words about our property and amenities. We're delighted you found Virgin Hotels Las Vegas, Curio Collection by Hilton, beautiful and well-maintained. However, we're sorry to hear about the lack of assistance post-check-in and the challenges you faced with retrieving items left behind. Your feedback is invaluable, and we will use it to improve our guest services, ensuring help is readily available when needed. We appreciate you bringing this matter to our attention and hope to have the opportunity to offer you a more seamless experience in the future.

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy acogedor
Stayed 1 night in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Vicky,Thank you for your glowing review of Virgin Hotels Las Vegas, Curio Collection by Hilton. We're happy to hear you enjoyed your stay, and we'd love to welcome you back anytime!

10/10 Excellent

Amber

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked last minute room was perfect looking at the strip. The room next to me was a tad rowdy but it is Vegas after all. Once I was asleep, heard nothing. Room service steak & eggs was absolute perfection and arrived in a timely manner. Will definitely stay here again.
Stayed 1 night in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Amber,It's wonderful to have earned your outstanding review of Virgin Hotels Las Vegas, Curio Collection by Hilton! We're proud you enjoyed our stylish accommodations, prompt service, and perfectly prepared steak and eggs. Many thanks for your kind compliments, and we look forward to your next visit.

8/10 Good

John

Travelled with group
Liked: Amenities, property conditions & facilities
Very clean & well-appointed room. Unfortunately it was miles from the self-parking. Way to far for me to walk.
Stayed 1 night in Apr 2024
Response from General Manager on 10 Apr 2024
Dear John,We appreciate your feedback, and we're glad our clean, comfortable rooms had everything you needed for your stay. For guest convenience, we offer two self-parking options. Paradise Parking Garage is nearest to Opal Tower, and Harmon Parking Garage is nearest to Ruby Tower. Valet parking is also available at our entrance. Nevertheless, it was a pleasure to welcome you, and we hope you'll consider returning to us on your next Vegas getaway.

10/10 Excellent

Danyal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Virgin Hotel this weekend was my first experience I was very impressed on the parking the meet and greet of staff the service checking in the rooms where spectacular the view was Amazing… I definitely will be coming back to stay again with my family…❤️
Stayed 2 nights in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Danyal,Thank you so much for the five stars! It makes us so happy to hear you had such an impressive experience with us and had the opportunity to stay in our comfortable, beautiful rooms. We'll be sure to pass on your compliments to our team members, as they always love to make our guests feel welcome. It was a pleasure having you here at Virgin Hotels Las Vegas, Curio Collection by Hilton, and we can't wait for your next visit!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great nightly music. Atmosphere was perfect for us!
Stayed 4 nights in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Michael,Thank you for staying at Virgin Hotels Las Vegas, Curio Collection by Hilton. Providing an enjoyable experience for our guests is precisely what we strive for, and we're delighted to hear we made a lasting impression on you. We are so happy to hear you thoroughly enjoyed the great music and lively Vegas surroundings. We look forward to seeing you again for another terrific stay in the future.

10/10 Excellent

gang

nice
Stayed 1 night in Apr 2024
Response from General Manager on 10 Apr 2024
We appreciate your fantastic review of Virgin Hotels Las Vegas, Curio Collection by Hilton. It's great to know you enjoyed your time with us, and we'd love to welcome you back soon for another top-notch experience.

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Monica,Thank you for choosing to stay with us at Virgin Hotels Las Vegas, Curio Collection by Hilton. Impressing every guest with a wonderful experience is always a top priority for us, so we're thrilled this was the case for you. The pleasure was all ours, and we hope you'll choose to visit us again in the future for another terrific stay.

6/10 Okay

Paula Marie

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The rooms are weird. No in room coffee or fridge. Showerhead too high to reach. Music from the pool starts blaring at 8:30 am. Ridiculous pricing forr little food value. Minimal gaming tables.
Stayed 3 nights in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Paula, We're sorry to hear about the challenges you encountered during your stay. Your feedback regarding the room amenities, showerhead height, and early poolside music is greatly received, and we apologize for any inconvenience caused. Rest assured, we'll address these concerns with our team members to ensure an improved experience for our guests in the future. Additionally, we'll pass along your comments about the pricing and gaming options for further review. Nevertheless, it was a pleasure having you here, and we hope you'll return soon for a stay that is sure to exceed your expectations.

10/10 Excellent

Patricia K

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property, awesome staff, and dining options are amazing. Don’t sleep on this place! Off the strip but super conveniently located - quiet and not bustling all day.
Stayed 2 nights in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Patricia,Thank you so much for your delightful rating! We're so happy you enjoyed our warm hospitality and delicious food options. We'll pass on your compliments to the team as they strive to make every guest's experience with us an exceptional one. Please come back to Virgin Hotels Las Vegas, Curio Collection by Hilton, soon for another unforgettable Vegas getaway!

10/10 Excellent

steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing special, but good well, above average only thing I didn’t like can’t play the horses
Stayed 2 nights in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Steve,Thank you for the five-star rating and for choosing Virgin Hotels Las Vegas, Curio Collection by Hilton for your stay! We appreciate your feedback, which will help us improve the experience of future guests. It was a pleasure to welcome you, and we look forward to seeing you again next time you're in Vegas.

8/10 Good

Rudy

Travelled with family
Very friendly and helpful staff that all seemed like they really enjoyed their jobs. The renovations to the hotel and casino are very nice.
Stayed 2 nights in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Rudy,Thanks for the review! We're happy to hear you enjoyed the warm, welcoming hospitality from our staff and our newly renovated property. It was a pleasure to have you stay with us, and we hope you will choose Virgin Hotels Las Vegas, Curio Collection by Hilton again for your next getaway.

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other reviews were correct that checking in at the Ruby tower is less of a line and a great experience. The check in desk is right by the parking garage. Tammy at check in is super nice and she will give you plenty of tips of great places to eat. We loved loved our room. The bathroom / tub could have been cleaner, but it was way better than other Vegas hotels. We had a corner suite with no connecting door and noise was not an issue. Super quiet at night, especially with the AC fan on. Uber/ Lyft to the strip are about $8-16. Concierge is helpful in getting you setup for dinner reservations and we greatly enjoyed brunch at Kassi Beach House. Felt like we were back in Greece. Also, Funny Library had great coffee. It was too cold to check out the pool, but can’t wait to visit again and have a pool / spa day. Loved this hotel!
Stayed 2 nights in Apr 2024
Response from General Manager on 12 Apr 2024
Dear Anna,Thank you so much for choosing to stay with us at Virgin Hotels Las Vegas, Curio Collection by Hilton! We aim to provide every guest with exceptional service, so we're thrilled Tammy was able to uphold this standard. We'll be sure to pass along your compliments! It's also great to read our lovely accommodations and delicious restaurants were among the highlights of your trip. The pleasure was all ours, and we can't wait to welcome you back so you can take advantage of our plentiful amenities.

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Love the rooms.
Stayed 1 night in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Natasha,Thank you so much for choosing Virgin Hotels Las Vegas, Curio Collection by Hilton. We are thrilled to learn you had a wonderful stay, and we are proud to have earned your five-star review. Your feedback is greatly appreciated, particularly your recognition of our comfortable accommodations. It was a pleasure having you as our guest, and we look forward to seeing you again on your next Vegas journey.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
My room was below a family with small noisy children and I knew I’d have trouble sleeping. The staff was very nice and responsive in moving me to a quiet room.
Stayed 1 night in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Philip,Thank you so much for choosing to stay with us during your recent trip. We're sorry to hear that you experienced some noise concerns, though we're glad our reliable team members were able to assist you. It's delightful to hear that you enjoyed your stay with us overall. It was truly a pleasure having you here, and we hope to welcome you back soon.

10/10 Excellent

Lance, Fountain Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management on 8 Apr 2024
Dear Lance,Thank you for your amazing rating! We are happy to see you had an enjoyable visit, and we look forward to your return to Virgin Hotels Las Vegas.

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Management on 8 Apr 2024
Dear Lynn,It was a pleasure having you as our guest, and we look forward to welcoming you back to Virgin Hotels Las Vegas!

8/10 Good

Dannielle

Liked: Amenities, property conditions & facilities
Nice.hotel
Response from General Manager on 10 Apr 2024
Dear Dannielle,Thank you for choosing to stay with us at Virgin Hotels Las Vegas, Curio Collection by Hilton. Our goal is to provide every guest with an unforgettable experience, so we're thrilled that was the case for you. The pleasure was all ours, and we hope to welcome you back soon on your next Vegas journey.

6/10 Okay

Denaira

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Hotel Management on 8 Apr 2024
Dear Denaira,Thank you for staying with us at Virgin Hotels Las Vegas! We hope for the opportunity to welcome you back so that we may provide you with an even better experience.

8/10 Good

anita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool vibe. A little too much technology though. Either system lags or remote wasn’t working properly - and some things (like casting) didn’t work at all. And you pretty much need a manual to operate all the lights. But overall very comfortable. I’d recommend
Stayed 1 night in Apr 2024
Response from General Manager on 9 Apr 2024
Dear Anita,Thank you for the kind review and recommendation. We're glad your overall stay was pleasant, and we appreciate your feedback about our tech features. The next time you're in the area, please come see us again.

2/10 Terrible

Yunhong

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I didn’t get the strip view room that I booked. Only ugly city view. Consider the walk between front desk and my room is 20 mins. I did not bother.
Stayed 1 night in Apr 2024
Response from General Manager on 9 Apr 2024
Dear Yunhong,Thank you for your review. We regret to learn of your disappointment with your recent experience. Please know that when booking through a third-party site, room assignments and requests are subject to change based on availability. It was a pleasure having you here, and we hope you enjoyed your time in Las Vegas.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Rooms are really very nice with a lot of things you expect in much higher end properties. Too many things to list. Prefer this hotel to others on the Strip.
Stayed 1 night in Apr 2024
Response from General Manager on 9 Apr 2024
Dear Paul,Thanks for the five stars! We're so pleased to hear you enjoyed our beautiful, spacious rooms, equipped with state-of-the-art amenities and features, and we thank you for your feedback. We hope you will stay with us again soon!

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was bad. We arrived between shifts it looked like; A little before 3. There were only 2/3 clerks checking guests in at the front desk. It took about 20 minutes to move through the winding Disney-type line. But soon, reinforcements came and it went faster for the people behind me. Everything else was great!
Stayed 1 night in Apr 2024
Response from General Manager on 9 Apr 2024
Dear Karina,Thank you for choosing Virgin Hotels Las Vegas, Curio Collection by Hilton, and for sharing your valuable feedback. While we are sorry there was a concern at check-in, we are thrilled you had a wonderful stay otherwise. Should your travels bring you back to the area, we look forward to welcoming you back again.