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Reviews of Golden Gate Hotel and Casino

2.5 out of 5
Golden Gate Hotel and Casino
1 Fremont St, Las Vegas, NV

Reviews

6.8
Rating 10 - Excellent. 317 out of 1001 reviews" "
Rating 8 - Good. 221 out of 1001 reviews" "
Rating 6 - Okay. 154 out of 1001 reviews" "
Rating 4 - Poor. 119 out of 1001 reviews" "
Rating 2 - Terrible. 190 out of 1001 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

PATRICK, FREEPORT

Liked: Cleanliness, staff & service
showers are GREAT, but room lighting was confusing, the curtains would not stay shut, I had use the HANGER TRICK to keep them closed. The bedding is super comfortable, but the area is also good for FREEMONT St. walking.
Stayed 2 nights in Apr 2024
Response from Golden Gate Hotel and Casino on 16 Apr 2024
Thank you for taking the time out to write a review of our property. We appreciate your feedback and will use this to better our services for the future.

6/10 Okay

Cynthia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was close to good food but it was too loud speaker right out side room window could not sleep vibrations from speakers rock, the bed and floors will not stay there again because of it went on until four in the morning
Stayed 4 nights in Apr 2024
Response from Golden Gate Hotel and Casino on 16 Apr 2024
Thank you for taking the time out to write a review of our property. We appreciate your feedback and will use this to better our services for the future.

4/10 Poor

Tim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom was not clean at all. Looked like blood in shower.
Response from Golden Gate Hotel & Casino on 16 Apr 2024
Thank you for your feedback, we are using your feedback to improve our services.

8/10 Good

Edward

Travelled with family
Quaint hotel. Good stay if you are up late, 2a.m. late. Our room was on Fremont Street and overlooked one of the concert stages. There was a concert. Music was good, just loud. Bathroom was very small. Clean though. Bed was comfy. Only negative was theYV did not have a signal so you could not watch or use it .
Stayed 1 night in Apr 2024
Response from Golden Gate Hotel and Casino on 14 Apr 2024
Thank you for taking the time out to write a review of our property. We appreciate your feedback and will use this to better our services for the future.

10/10 Excellent

LaMar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon entering the staff is warming green pleasant to stay every time I've stayed I have had a awesome time enjoyed and that's pretty much the place I stay.
Stayed 1 night in Apr 2024
Response from Golden Gate Hotel and Casino on 14 Apr 2024
Thank you for staying with us, we really appreciate your feedback.

2/10 Terrible

April

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
U
Stayed 1 night in Mar 2024
Response from Golden Gate Hotel and Casino on 14 Apr 2024
Thank you for taking the time out to write a review of our property. We're sorry you're unhappy and we appreciate your feedback. We will use this to better our services for the future.

10/10 Excellent

Valerie, Prescott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the history and location of the property. The team members are alway friendly and helpful.
Stayed 3 nights in Mar 2024
Response from Golden Gate Hotel and Casino on 2 Apr 2024
Thank you for staying with us, we really appreciate your feedback.

2/10 Terrible

Haylee

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It smelled like pee everywhere. The rooms were disgusting and creepy. No AC. We "upgraded" for a less disgusting room. The same exact size but without a less prison vibe shower.
Stayed 1 night in Mar 2024
Response from Golden Gate Hotel and Casino on 25 Mar 2024
Thank you for taking the time out to write a review of our property. We're sorry you're unhappy and we appreciate your feedback. We will use this to better our services for the future.

8/10 Good

Thomas

Liked: Staff & service
Stayed 2 nights in Mar 2024
Response from Golden Gate Hotel & Casino on 11 Mar 2024
Thank you for sharing your review regarding your recent stay. We hope to have another opportunity to host you again on your next visit to Las Vegas.

6/10 Okay

Jazmine

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Golden Gate Hotel & Casino on 10 Mar 2024
Thank you for sharing your review regarding your recent stay. We hope to have another opportunity to host you again on your next visit to Las Vegas.

6/10 Okay

Nichole

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We knew going in that the hotel was a little noisy and that was proven to be true. Where our room was located, it was easy to drown out. I didn't so much have an issue with the music from Fremont street but the music from the casino below us was loud. The staff at this hotel was great and very helpful! Our room was very small and our bed wasn't great. If you are a hot sleeper and enjoy a fan or a cool room, I wouldn't recommend this hotel. They have the a/c option but they said in the "cooler" months it only blows hot air. We were sweating at night and slept on top of the covers. We booked this room because you can't beat the price but I am not sure I would stay here again. The up side to this hotel is the free parking and great staff.
Stayed 3 nights in Mar 2024
Response from Golden Gate Hotel & Casino on 6 Mar 2024
First and foremost, we are sorry to hear about your experience with us. We apologize for any inconvenience caused. We are working hard to improve our guest services. We appreciate your feedback and hope to have another opportunity to welcome you back in the future.

10/10 Excellent

leo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. It was in the thick of things. If you want quiet, then dont stay here! We welcomed the loud music that starts at about noon and ends about 3am. We come for the Vegas effect. Not for the sleep. Room was clean, floor tables cheap and parking was free. Loved it!
Stayed 3 nights in Mar 2024
Response from Golden Gate Hotel & Casino on 5 Mar 2024
Thank you for your compliments. We appreciate your kind words and look forward to welcoming you back soon.

10/10 Excellent

Rosalinda

Stayed 1 night in Mar 2024
Response from Golden Gate Hotel & Casino on 24 Mar 2024
Thank you for sharing your review regarding your recent stay. We hope to have another opportunity to host you again on your next visit to Las Vegas!

4/10 Poor

Edgar

Travelled with family
Liked: Staff & service
The room smelled like cigarette smoke. It was deeply penetrated into the room and the smell never went away. It was definitely clean, but for the price I expected at least a non smoking room. Service and amenities were fine.
Stayed 1 night in Mar 2024
Response from Golden Gate Hotel & Casino on 4 Mar 2024
First and foremost, we are sorry to hear about your experience with us. We apologize for any inconvenience caused. We are working hard to improve our guest services. We appreciate your feedback and hope to have another opportunity to welcome you back in the future.

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
Gave me the noisiest dirty gross room. I get it was on sale but what dump.
Stayed 1 night in Feb 2024
Response from Golden Gate Hotel & Casino on 29 Feb 2024
First and foremost, we are sorry to hear about your experience with us. We apologize for any inconvenience caused. We are working hard to improve our guest services. We appreciate your feedback and hope to have another opportunity to welcome you back in the future.

10/10 Excellent

jay, las vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oldest hotel in Vegas, in the center of downtown. Clean, safe and all around an excellent hotel. Will stay here again. Thank you
Stayed 4 nights in Feb 2024
Response from Golden Gate Hotel & Casino on 27 Feb 2024
Thank you for your compliments. We appreciate your kind words and look forward to welcoming you back soon.

4/10 Poor

tyler

Stayed 3 nights in Feb 2024
Response from Golden Gate Hotel & Casino on 27 Feb 2024
First and foremost, we are sorry to hear about your experience with us. We apologize for any inconvenience caused. We are working hard to improve our guest services. We appreciate your feedback and hope to have another opportunity to welcome you back in the future.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Golden Gate Hotel & Casino on 27 Feb 2024
Thank you for sharing your review regarding your recent stay. We hope to have another opportunity to host you again on your next visit to Las Vegas.

10/10 Excellent

Richard, Okotoks

Liked: Cleanliness, staff & service, property conditions & facilities
fun access to freamont
Stayed 1 night in Feb 2024
Response from Golden Gate Hotel & Casino on 27 Feb 2024
Thank you for your compliments. We appreciate your kind words and look forward to welcoming you back soon.

10/10 Excellent

NENG, Minneapolis

Travelled with group
Liked: Cleanliness, staff & service
Hotel needs to include microwave, fridge, and a breakfast lounge to better facilitate guests.
Stayed 4 nights in Feb 2024
Response from Golden Gate Hotel & Casino on 26 Feb 2024
Thank you for sharing your review regarding your recent stay. We hope to have another opportunity to host you again on your next visit to Las Vegas.

10/10 Excellent

Jaliyah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very welcoming and convenient to walk in different areas safely and have fun. The hotel service was amazing.
Stayed 2 nights in Feb 2024
Response from Golden Gate Hotel & Casino on 26 Feb 2024
Thank you for your compliments. We appreciate your kind words and look forward to welcoming you back soon.

4/10 Poor

Jenee

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
One night only due to flight! Located at the entrance of the Fremont experience. The hotel was old and dusty. The parking is located on the next block over. Valet is free with tips. Resort fees are ridiculous for what’s offered as amenities. I would NEVER stay here again. The bathroom is from the 50s never remodeled. The carpet and bed is from the 60s not too much better. The music played all night loudly due to location! It was an uncomfortable stay!
Stayed 1 night in Feb 2024
Response from Golden Gate Hotel & Casino on 22 Feb 2024
Thank you for your review. We are sorry to hear about the issue you experienced with our location. We are in the heart of the Fremont St. Experience where live entertainment performs nightly; we apologize for any inconvenience that this may cause. We appreciate your feedback and hope to have another chance to host you on your next visit to Las Vegas.

6/10 Okay

Sara

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
If you're wanting a party atmosphere and not bothered by loud music all night long, then this is your place. Its definately a party location being on the street. No real quiet hours. rooms are small and would have been nice to have more dining/ restaurants closer by. otherwise it was a good place.
Stayed 6 nights in Feb 2024
Response from Golden Gate Hotel & Casino on 21 Feb 2024
Thank you for sharing your review regarding your recent stay. We hope to have another opportunity to host you again on your next visit to Las Vegas.

10/10 Excellent

Kim

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The lady at the front desk was rude. No complaints about our suite. The area around the hotel was dirty, but it was Super Bowl weekend. We would definitely stay there again.
Stayed 2 nights in Feb 2024
Response from Golden Gate Hotel & Casino on 21 Feb 2024
Thank you for sharing your review regarding your recent stay. We hope to have another opportunity to host you again on your next visit to Las Vegas.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Golden Gate Hotel & Casino on 21 Feb 2024
Thank you for sharing your review regarding your recent stay. We hope to have another opportunity to host you again on your next visit to Las Vegas.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Golden Gate Hotel & Casino on 21 Feb 2024
Thank you for sharing your review regarding your recent stay. We hope to have another opportunity to host you again on your next visit to Las Vegas.

6/10 Okay

Steven

Travelled with group
Definitely loud on Fremont. Something just to expect when staying downtown. Also when asked to check in early they told me they would text me and by the time the room was ready it was an hour later than normal check in.
Stayed 2 nights in Feb 2024
Response from Golden Gate Hotel & Casino on 15 Feb 2024
First and foremost, we are sorry to hear about your experience with us. We apologize for any inconvenience caused. We are working hard to improve our guest services. We appreciate your feedback and hope to have another opportunity to welcome you back in the future.

2/10 Terrible

Jasmine

Travelled with family and small children, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
They changed our room upon arrival. Wasn’t happy about being next to a stage.
Stayed 1 night in Feb 2024
Response from Golden Gate Hotel & Casino on 14 Feb 2024
Thank you for your review. We are sorry to hear about the issue you experienced with our location. We are in the heart of the Fremont St. Experience where live entertainment performs nightly; we apologize for any inconvenience that this may cause. We appreciate your feedback and hope to have another chance to host you on your next visit to Las Vegas.

4/10 Poor

nafis

Stayed 5 nights in Feb 2024
Response from Golden Gate Hotel & Casino on 14 Feb 2024
First and foremost, we are sorry to hear about your experience with us. We apologize for any inconvenience caused. We are working hard to improve our guest services. We appreciate your feedback and hope to have another opportunity to welcome you back in the future.

8/10 Good

William, Center Line

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was smaller than i expected but other that fine
Stayed 4 nights in Feb 2024
Response from Golden Gate Hotel & Casino on 12 Feb 2024
Thank you for sharing your review regarding your recent stay. We hope to have another opportunity to host you again on your next visit to Las Vegas.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the history of the hotel. Great soaking tub. Great casino. Will definitely be back.
Stayed 1 night in Feb 2024
Response from Golden Gate Hotel & Casino on 11 Feb 2024
Thank you for your compliments. We appreciate your kind words and look forward to welcoming you back soon.

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
I was impressed by the nostalgia of this hotel and its cleanliness. I had a couple of issues with the booking and the clerks at the front desk gave me the deer in headlights look. Ultimately, the supervisors took care of a couple of issues I had professionally to my satisfaction.
Stayed 2 nights in Feb 2024
Response from Golden Gate Hotel & Casino on 11 Feb 2024
Thank you for sharing your review regarding your recent stay. We hope to have another opportunity to host you again on your next visit to Las Vegas.

6/10 Okay

Billy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Casino
Stayed 3 nights in Dec 2023
Response from Golden Gate Hotel & Casino on 8 Feb 2024
Thank you for sharing your review regarding your recent stay. We hope to have another opportunity to host you again on your next visit to Las Vegas.

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service
Beautiful hotel just very rundown
Stayed 3 nights in Dec 2023
Response from Golden Gate Hotel & Casino on 7 Feb 2024
Thank you for sharing your review regarding your recent stay. We hope to have another opportunity to host you again on your next visit to Las Vegas.

8/10 Good

jolie, blaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Golden Gate Hotel & Casino on 6 Feb 2024
Thank you for sharing your review regarding your recent stay. We hope to have another opportunity to host you again on your next visit to Las Vegas.

10/10 Excellent

levi, Smithtown

Liked: Staff & service
It was great that I could use the great amenities at the sister properties Otherwise the rooms can use some renovation
Stayed 2 nights in Feb 2024
Response from Golden Gate Hotel & Casino on 5 Feb 2024
Thank you for sharing your review regarding your recent stay. We hope to have another opportunity to host you again on your next visit to Las Vegas.

10/10 Excellent

Monica

Stayed 2 nights in Feb 2024
Response from Golden Gate Hotel & Casino on 20 Mar 2024
Thank you for sharing your review regarding your recent stay. We hope to have another opportunity to host you again on your next visit to Las Vegas.

2/10 Terrible

Andrea

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was on Fremont on too loud. I was there for school and not drinking alcohol. Very uncomfortable and hard to sleep which made my next day of clinicals very difficult.
Stayed 1 night in Jan 2024
Response from Golden Gate Hotel & Casino on 4 Feb 2024
Thank you for your review. We are sorry to hear about the issue you experienced with our location. We are in the heart of the Fremont St. Experience where live entertainment performs nightly; we apologize for any inconvenience that this may cause. We appreciate your feedback and hope to have another chance to host you on your next visit to Las Vegas.

2/10 Terrible

JAime

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible room
Stayed 1 night in Feb 2024
Response from Golden Gate Hotel & Casino on 4 Feb 2024
First and foremost, we are sorry to hear about your experience with us. We apologize for any inconvenience caused. We are working hard to improve our guest services. We appreciate your feedback and hope to have another opportunity to welcome you back in the future.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oldest Casino Hotel in Las Vegas. The rooms are part of the original hotel. We were in one of the rooms in the original 80 year old section. Great restoration. This is our tenth visit to this hotel. We love it and its position on the Fremont Experience. Great fun. Great service. We love it.
Stayed 1 night in Feb 2024
Response from Golden Gate Hotel & Casino on 4 Feb 2024
Thank you for your compliments. We appreciate your kind words and look forward to welcoming you back soon.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Golden Gate Hotel & Casino on 4 Feb 2024
Thank you for sharing your review regarding your recent stay. We hope to have another opportunity to host you again on your next visit to Las Vegas.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here twice a year i always love my stay
Stayed 2 nights in Jan 2024
Response from Golden Gate Hotel & Casino on 2 Feb 2024
Thank you for your compliments. We appreciate your kind words and look forward to welcoming you back soon.

6/10 Okay

FONG

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It’s too noisy to sleep unless you’re up til at least 2am. Rooms are old and outdated, our night stand electric was out on it til the last night we were there. So we were not anble to charge our phones there. And we found a black like maggot on our bed.
Stayed 3 nights in Jan 2024
Response from Golden Gate Hotel & Casino on 30 Jan 2024
First and foremost, we are sorry to hear about your experience with us. We apologize for any inconvenience caused. We are working hard to improve our guest services. We appreciate your feedback and hope to have another opportunity to welcome you back in the future.

10/10 Excellent

Stefphone

Stayed 1 night in Jan 2024
Response from Golden Gate Hotel & Casino on 20 Mar 2024
Thank you for sharing your review regarding your recent stay. We hope to have another opportunity to host you again on your next visit to Las Vegas.

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was excellent,bed was very comfortable,staff was friendly
Stayed 3 nights in Jan 2024
Response from Golden Gate Hotel & Casino on 28 Jan 2024
Thank you for your compliments. We appreciate your kind words and look forward to welcoming you back soon!

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Golden Gate Hotel & Casino on 28 Jan 2024
Thank you for sharing your review regarding your recent stay. We hope to have another opportunity to host you again on your next visit to Las Vegas.

2/10 Terrible

Nikitha

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Golden Gate Hotel & Casino on 24 Jan 2024
First and foremost, we are sorry to hear about your experience with us. We apologize for any inconvenience caused. We are working hard to improve our guest services. We appreciate your feedback and hope to have another opportunity to welcome you back in the future.

2/10 Terrible

Adam, Manchester

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This Golden Gate hotel was one of the worst experiences I have ever had in 15 years of traveling. I barely slept during my entire stay, which was compounded by my being from the East Coast and trying to stay on East Coast time. The hotel is located just off of Fremont St (old strip), which I learned has bands playing music from 6 pm until 3 am daily. The hotel does not mention this during booking and seeing the room is discounted through Hotels/Expedia, they stick you in rooms on the noisy side of the building. The music and bass permeate the hotel, and you can hear its muffled lyrics and thumping bass all night. Worse, you have a single-pane glass window separating you and Fremont St. My original room was the one on Fremont St, with a window overlooking it. I asked to move, and they put me in a room across the hall, which was better but still bad. Also, the night before I was leaving, I got a phone call around 8 pm rudely telling me I had checked out and to leave the room. I had not checked out, and they had to go over their camera logs to determine that I indeed had not checked out. Then around 9 pm, they had someone come up, knock on my door, apologize, and give me drink cards that I’d have to use that night, useless. The knobs that controlled the shower were more for suggesting temperature, taking minutes to even put out hot waterand I could pee harder than the water came out.
Stayed 2 nights in Jan 2024
Response from Golden Gate Hotel & Casino on 24 Jan 2024
First and foremost, we are sorry to hear about your experience with us. We apologize for any inconvenience caused. We are working hard to improve our guest services. We appreciate your feedback and hope to have another opportunity to welcome you back in the future.

8/10 Good

James r

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very friendly guest services and the rooms for the price were comfy..if you like historical hotels this is worthwhile for sure !
Stayed 4 nights in Jan 2024
Response from Golden Gate Hotel & Casino on 23 Jan 2024
Thank you for your compliments. We appreciate your kind words and look forward to welcoming you back soon.

2/10 Terrible

Jazzmine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was downgraded at check-in to basic room with very small bed when i booked a suite.
Response from Golden Gate Hotel & Casino on 23 Jan 2024
First and foremost, we are sorry to hear about your experience with us. We apologize for any inconvenience caused. We are working hard to improve our guest services. We appreciate your feedback and hope to have another opportunity to welcome you back in the future.