Ratings based on 330 Verified Reviews

4.1 out of 5
77% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller

Posted 11 Mar. 2020
Comment from Hotel Management
12 Mar. 2020 by Mira Leylek CRM Agent, Hotel Management
Dear guest, many thanks for the highest rating. We hope this was your first visit in many more to come. Kind regards,
5 out of 5
by A verified traveller

Posted 11 Mar. 2020
I loved the professional and welcoming staff , the location , the clean hotel and the service. The hotel had a lot of character , a lot to do at the hotel
Comment from Hotel Management
11 Mar. 2020 by CRM Ass. Manager, Hotel Management
Dear guests, thank you for taking the time and thank you for your 5* review. I am so pleased that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back in the future. Regards, Jana Revina CRM Ass. Manager Aska Lara Resort & SPA
5 out of 5
by A verified traveller

Posted 8 Mar. 2020 on Hotels
Comment from Hotel Management
9 Mar. 2020 by Mira Leylek CRM Agent, Hotel Management
Dear Rodney John, many thanks for taking a moment to rate our hotel. It's great to see you fully enjoyed your lovely stay. We hope to welcome you back when your travels bring you back to this area. Best regards,
5 out of 5
by A verified traveller

Posted 23 Feb. 2020 on Ebookers
Service was great food was excellent clean room staff was polite
Comment from Hotel Management
24 Feb. 2020 by CRM Ass. Manager, Hotel Management
Dear guests, On behalf of our hotel staff, I would like to thank you for taking the time to write your impressions concerning your stay at the Aska Lara hotel. We are pleased to see that you had a nice stay in our resort. We hope to have the opportunity to see you again back soon Sincerely, Jana Revina CRM Ass. Manager Aska Lara Resort & SPA
5 out of 5
by A verified traveller

Posted 3 Sep. 2019
Comment from Hotel Management
4 Sep. 2019 by Mira Leylek CRM Agent, Hotel Management
Dear guest, Thank you for taking a moment to rate our hotel. We are happy to see that you thoroughly enjoyed your holiday with us. We look forward to welcoming you again soon. Best regards, Mira Leylek CRM Agent Aska Lara Resort & Spa
4 out of 5
by A verified traveller

Service and hotel grading

Posted 13 Aug. 2019 on Hotels
The main hotel building is great big enough rooms and great service but the outer buildings the rooms are very small and should have a 2 star rating instead of the 5 and there should be a wide price difference between the 2 types of accommodation. English being a universal language I would have expected more English understanding hostesses. Further the kids menu should be considered. Due to an option to have breakfast lunch and dinner included what I experienced is that there was plenty food which left room for wastage - I would suggest providing options but limiting it a 5/6 options at a time so the menu is varied everyday not to see the same food and deserts everyday. Lastly though noting that people have choices, for the 8 days I was there there was a lady cleaning part of level A I saw her cleaning my room, the days I was there for lunch she was moping the floor at the main restaurant and the evenings she was still there and she did look tired which was a bit of a concern to the labor laws.
Comment from Hotel Management
14 Aug. 2019 by Mira Leylek CRM Agent, Hotel Management
Dear Danisa, Thank you for taking the time to share your feedback with us. We are pleased to read that you had an enjoyable stay at Aska Lara Resort & SPA and found the general level of service to your liking. Our annexe building or River Suites doesn’t have a star grading itself – it’s just an additional building of Aska Lara Resort & Spa. River Suites are preferred by many of our guests because the standard rooms are actually consist of two separate rooms inside and it creates an extra comfort. In addition, there is a notable difference between main building and River Suites rates. To ensure we deliver our services in accordance with our quality policy, our staff is trained on a regular basis in many different areas including foreign language proficiency. We are sorry if you found some of our service team members to have insufficient knowledge of foreign language. We will definitely share your comment with the relevant department. It’s regrettable that you valued the food brought out of the buffet after the mealtime as a wastage. We assure you that the food processing is properly applied at our resort in accordance with the state regulations. Please know that our hotel strictly complies with the state labor laws and the employee rights are always respected in this company. Every guest feedback is very important to us. It helps us make the necessary changes to make our hotel a better place to stay. Thank you very much for your time. We hope that you will stay with us again in the future. Best regards
3 out of 5
by A verified traveller

Hotels.com FRAUD

Posted 5 Aug. 2019 on Hotels
Hotels.com cheated us on the booking by showing incorrect pictures and yet they charged us a very high sum for the hotel
5 out of 5
by A verified traveller

Posted 30 Jul. 2019
This hotel is the perfect place for a vacation with kids!!! we had an amazing time!
Comment from Hotel Management
31 Jul. 2019 by Mira Leylek CRM Agent, Hotel Management
Dear Guest, thank you for sharing your five-star review with us. It's great to see that you fully enjoyed your family holiday at Aska Lara Resort & Spa. We look forward to meeting you again in the near future. Best regards
5 out of 5
by A verified traveller

Posted 28 Jul. 2019 on Hotels
Comment from Hotel Management
29 Jul. 2019 by Mira Leylek CRM Agent, Hotel Management
Dear guest, thank you very much for your high rating. We are delighted to see you had a great experience at the Aska Lara Resort & Spa. We look forward to welcoming you back again. Warmest regards,
5 out of 5
by A verified traveller

Posted 27 Jul. 2019
Comment from Hotel Management
29 Jul. 2019 by Mira Leylek CRM Agent, Hotel Management
Dear guest, thank you very much for your high rating. We are delighted to see you had a great experience at the Aska Lara Resort & Spa. We look forward to welcoming you back again. Warmest regards,