Dining

Reviews of Banjo Paterson Motor Inn

3 out of 5
Banjo Paterson Motor Inn
131 The Esplanade, Lakes Entrance, VIC

Reviews

8.4

Very good

Rating 10 - Excellent. 213 out of 505 reviews" "
Rating 8 - Good. 210 out of 505 reviews" "
Rating 6 - Okay. 52 out of 505 reviews" "
Rating 4 - Poor. 23 out of 505 reviews" "
Rating 2 - Terrible. 7 out of 505 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ai Ling

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Ken on 20 Feb 2024
Thank you very much for your review,Ai Ling! Your comments will definitely help us grow and improve. Thanks again.

8/10 Good

Geraldine

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ken on 20 Feb 2024
Thank you very much for your review,Geraldine! Your comments will definitely help us grow and improve. Thanks again.

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well managed.
Stayed 1 night in Jan 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Check in a bit disjointed but rectified quickly
Stayed 1 night in Jan 2024

10/10 Excellent

Shane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A great no fuss place to stay. The outdoor verandah was a nice addition. Comfy beds. Opposite the water. Walk to everything. Quiet rooms.
Stayed 1 night in Jan 2024

8/10 Good

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room in good location. Clean enough but the bed was a little soft on the edges and the couch not clean.
Stayed 1 night in Jan 2024

6/10 Okay

Ian

Liked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient motel close to shops and dining.
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Spa in room not working "not available" Room was comfortable. Central location on main Street in Lakes Entrance.
Stayed 1 night in Nov 2023

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
It was the perfit
Stayed 1 night in Nov 2023

4/10 Poor

Greg

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Leesa

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

2/10 Terrible

Alan and Margaret

Disliked: Staff & service, property conditions & facilities
Started badly as we booked directly a second night in August for November 4th only to find it was not recorded & Motel was "No Vacancy" Eventually Manager found a room seeing we had written note confirming second night. Then we found water leaking in the bathroom/toilet - quite unsafe on tiles - so disappointing we changed motels.
Stayed 1 night in Nov 2023

8/10 Good

Peter

Stayed 1 night in Oct 2023

10/10 Excellent

Ross, Kambah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel is ideally situated within walking distance of shops, restaurants and the wharf. The 'touchless' check in and out was seamless and the room was excellent. Some street noise but it's a quiet area and we enjoyed our overnight stay.
Stayed 1 night in Oct 2023
Response from Ken on 19 Oct 2023
Thank you very much for your review,Ross! Your comments will definitely help us grow and improve. Thanks again.

8/10 Good

Di

Travelled with partner
Liked: Cleanliness, staff & service
Clean with a comfy bed.
Stayed 1 night in Oct 2023
Response from Ken on 19 Oct 2023
Thank you very much for your review,Di! Your comments will definitely help us grow and improve. Thanks again.

4/10 Poor

Mark

Stayed 1 night in Sep 2023

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Aug 2023

8/10 Good

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, clean room. Bathroom needs updating. Very flimsy soap dispenser. Bathroom tap was very wobbly. TV. not centred to the bed. Overall a comfy one night stay.
Stayed 1 night in Aug 2023

6/10 Okay

Allan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Basin leaked water on floor in bathroom No dish washing liquid or clothes only a tea towel Termite damage on skirting board under table
Stayed 1 night in Jul 2023

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, warm and tidy. Furniture and bathroom are in good condition. Very simple.
Stayed 1 night in Jun 2023

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great room for a great price
Stayed 1 night in Jun 2023

10/10 Excellent

Dawn

Stayed 1 night in May 2023

10/10 Excellent

Laural

Liked: Cleanliness, staff & service, property conditions & facilities
Room was comfortable, clean, staff friendly and helpful, self checkin easy
Stayed 1 night in Apr 2023
Response from Banjo Paterson Motor Inn on 8 May 2023
Thank you very much for your review. Your comments will definitely help us grow and improve. Thanks again.

8/10 Good

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything we needed
Stayed 2 nights in Apr 2023

4/10 Poor

Jason

Stayed 2 nights in Apr 2023

8/10 Good

Peter

Liked: Staff & service
Stayed 2 nights in Mar 2023

10/10 Excellent

Eugene

Travelled with partner
Liked: Cleanliness, property conditions & facilities
didnt have to interact with human staff
Stayed 1 night in Mar 2023

4/10 Poor

Edis

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check-in was an issue. I arrived around 8.30pm, there was no one at the front desk, no one answers the night bell. No one responds to the online chat function on the website. When I made the booking, I made it with a Canadian phone number, but they do not seem to support international phone numbers, so I did not receive any information about how to check in. I had to walk to McDonalds and use the free wifi to message an Australian friend to call the hotel to let me in. In a tourist destination like Lakes Entrance, I would assume many foreigners do not have access to an Australian phone? On the positive side, it was clean and close to the middle of town on the main street.
Stayed 1 night in Mar 2023

8/10 Good

ronny

Stayed 2 nights in Feb 2023

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place for our overnight stop
Stayed 1 night in Feb 2023
Response from Banjo Paterson Motor Inn on 13 Feb 2023
Thank you very much for your review. Your comments will definitely help us grow and improve. Thanks again.

8/10 Good

Jane

Liked: Amenities, property conditions & facilities
Booked to have breakfast delivered. Waited an hour in the morning and no breakfast. Finally got onto reception who said they don't provide breakfasts anymore!!!!! On the plus side bed very comfortable and pillows were sensational.
Stayed 1 night in Feb 2023
Response from Banjo Paterson Motor Inn on 13 Feb 2023
Thank you very much for your review. Your comments will definitely help us grow and improve. Thanks again.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great place for a one night budget stay. Check in staff was very helpful
Stayed 1 night in Jan 2023
Response from Banjo Paterson Motor Inn on 13 Feb 2023
Thank you very much for your review. Your comments will definitely help us grow and improve. Thanks again.

8/10 Good

Beve

Travelled with partner
Liked: Cleanliness, staff & service
Room was comfortable and clean and very reasonably priced.
Stayed 2 nights in Jan 2023
Response from Banjo Paterson Motor Inn on 13 Feb 2023
Thank you very much for your review. Your comments will definitely help us grow and improve. Thanks again.

10/10 Excellent

Rod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel is very conveniently located with easy walking access to the lakes front and short walk to the rear and easy access to shops and dining. The room was clean and well appointed.
Stayed 1 night in Jan 2023
Response from Banko Paterson Motor Inn on 13 Feb 2023
Thank you very much for your review. Your comments will definitely help us grow and improve. Thanks again.

6/10 Okay

Bill

Travelled with partner
Liked: Cleanliness
Chose it over other motels because it has restaurant - not operating. Australia Day holiday meant dining options in the town were limited
Stayed 1 night in Jan 2023
Response from Banjo Paterson Motor Inn on 13 Feb 2023
Thank you very much for your review. Your comments will definitely help us grow and improve. Thanks again.

8/10 Good

Sayed

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2023
Response from Banjo Paterson Motor Inn on 27 Jan 2023
Thank you very much for your review. Your comments will definitely help us grow and improve. Thanks again.

10/10 Excellent

V

Stayed 1 night in Jan 2023
Response from Banjo Paterson Motor Inn on 27 Jan 2023
Thank you very much for your review. Your comments will definitely help us grow and improve. Thanks again.

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road trip
Clean and convenient. Met our travelling needs.
Stayed 1 night in Jan 2023
Response from Banjo Paterson Motor Inn on 22 Jan 2023
Thank you very much for your review. Your comments will definitely help us grow and improve. Thanks again.

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Need to update coffee And linen needs to be changed daily if staying longer than one night apart from that great stay 😊
Stayed 1 night in Jan 2023
Response from Banjo Paterson Motor Inn on 22 Jan 2023
Thank you very much for your review. Your comments will definitely help us grow and improve. Thanks again.

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The freindliness of Ken and the staff
Stayed 1 night in Jan 2023
Response from Banjo Paterson Motor Inn on 20 Jan 2023
Thank you very much for your review. Your comments will definitely help us grow and improve. Thanks again.

8/10 Good

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in check out system. We stayed a week and only comment is would have liked the room serviced at least once during this time. Responsive to requests for change of towels and bin empty though. Friendly staff.
Response from Banjo Paterson Motor Inn on 16 Jan 2023
Thank you very much for your review. Your comments will definitely help us grow and improve. Thanks again.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
As described, perfect for our short 2 day stay
Stayed 1 night in Jan 2023
Response from Banjo Paterson Motor Inn on 16 Jan 2023
Thank you very much for your review. Your comments will definitely help us grow and improve. Thanks again.

10/10 Excellent

Leanne

Stayed 1 night in Jan 2023
Response from Banjo Paterson Motor Inn on 15 Jan 2023
Thank you very much for your review. Your comments will definitely help us grow and improve. Thanks again.

6/10 Okay

Suzanne

Disliked: Amenities, property conditions & facilities

10/10 Excellent

Bonnie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay after a long drive. Lovely pool, clean and comfortable rooms and accommodating staff.
Response from Banjo Paterson Motor Inn on 15 Jan 2023
Thank you very much for your review. Your comments will definitely help us grow and improve. Thanks again.

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy for every things.
Stayed 1 night in Jan 2023
Response from Banjo Paterson Motor Inn on 15 Jan 2023
Thank you very much for your review. Your comments will definitely help us grow and improve. Thanks again.

10/10 Excellent

Allyson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
On arrival there had been a mix up with our booking. The lovely gentleman at reception was so kind & helpful and we were checked in in no time.
Response from Banjo Paterson Motor Inn on 15 Jan 2023
Thank you very much for your review. Your comments will definitely help us grow and improve. Thanks again.

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room as advertised, nice pool.
Response from Banjo Paterson Motor Inn on 7 Jan 2023
Thank you very much for your review. Your comments will definitely help us grow and improve. Thanks again.

6/10 Okay

Maxine

Travelled with partner
Liked: Staff & service
Needs some updating, good location, quite pricey for what it is.
Response from Banjo Paterson Motor Inn on 7 Jan 2023
Thank you very much for your review. Your comments will definitely help us grow and improve. Thanks again.