Classic Room (vista piazza) | View from room

Reviews of Hotel Metropole Suisse

4 out of 5
Hotel Metropole Suisse
Piazza Cavour 19, Como, CO

Reviews

8.2

Very good

Rating 10 - Excellent. 371 out of 978 reviews" "
Rating 8 - Good. 380 out of 978 reviews" "
Rating 6 - Okay. 145 out of 978 reviews" "
Rating 4 - Poor. 56 out of 978 reviews" "
Rating 2 - Terrible. 26 out of 978 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Cailin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas, Saint Petersburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful old hotel located right on the main square and Lake Como. You can walk to everything, including the ferries, trains, top shopping and restaurants. It’s a bit of an older hotel, but meticulously maintained with a bar and restaurant onsite. We were there in mid-March, so we didn’t take advantage of the outdoor seating, but it is perfect.
Stayed 2 nights in Mar 2024

4/10 Poor

Sharon

Stayed 1 night in Nov 2023

8/10 Good

alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Nikitha

Liked: Property conditions & facilities
Very pleased with my stay at hotel Metropole Suisse. Great location, near to shopping, food and ferry. Hotel staff are lovely. The day of checkout, they even packed me a breakfast box to go! Bathroom was recently updated, very clean and turn down service appeared to have happened while I was at breakfast! No complaints, highly recommend
Stayed 2 nights in Oct 2023

8/10 Good

Andreas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front staff, theybrealybtry to help. But parking in Como just s..... Hotel is perfectly located in main area, can walk from there to any place, take boat for a ride on the lake and many more options
Stayed 1 night in Oct 2023

10/10 Excellent

Jamey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the property, would consider staying here again
Stayed 1 night in Oct 2023

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

ILSIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room, big and clean. Lovely view and ferry super close. Thank you.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel at a very convenient location, walkable to local boats and to train stations
Stayed 2 nights in Oct 2023

8/10 Good

Steven

Stayed 1 night in Oct 2023

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely. It was an older building but had everything you needed, with a view of the lake from the balcony. I was a bit concerned that there would be noise from the square outside but with the shutters down I could barely hear anything. The staff were great too.
Stayed 1 night in Sep 2023

10/10 Excellent

NEIL, London

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option as a base to see Como and the lake. Very convenient to the station, the lake and restaurants. We purchased the breakfast which was very good
Stayed 3 nights in Sep 2023

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel near waterfront. Excellent staff and service. Also, very close to many dining options.
Stayed 2 nights in Sep 2023

10/10 Excellent

eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the location. enjoyed the decor. the breakfast was amazing. the staff top notch.
Stayed 4 nights in Sep 2023

10/10 Excellent

Vlad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and well-maintained, and it's located in the center of the town so it's easy to get to it e.g. from the train station(Como Lago) and on/off the boats that take you to other towns around Lake Como. In particular, we really liked and appreciated the front desk service. There was a lady there that spoke Italian, English, and a little bit of Russian and she was instrumental in helping us navigating around the area since it was our 1st time here, and helping us solve a big issue related to our luggage being damaged by the airline before we arrived to the hotel. All in all, it was a short but enjoyable stay at this hotel and the lady at the front desk provided exceptional customer service!

6/10 Okay

Wigdan

Stayed 1 night in Sep 2023

8/10 Good

Pat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, pleasant staff, clean room which was very spacious. Could have had more power sockets in accessible locations.
Stayed 1 night in Sep 2023

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities
Right on the lake
Stayed 3 nights in Sep 2023

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel I Have Ever Stayed In
What a mess! Horrible room. Bed with bedspread and wool blanket that most likely does not get cleaned between guest uses. Poorly equipped bathroom - very low pressure water in a hand held faucet, no hair conditioner. Room was not well cleaned and was dark. Could not wait to get out of this place!
Stayed 1 night in Sep 2023

10/10 Excellent

Jane grace

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Wonderful staff. Good breakfast. Clean and spacious rooms
Stayed 3 nights in Sep 2023

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Location perfect. Right across from the ferry.
Stayed 2 nights in Aug 2023

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to the Pier 4 ferry. 10 minute walk from the central train station.
Stayed 1 night in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Liz

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had so much character and was in a perfect spot to see all the sights! Central location!
Stayed 1 night in Jul 2023

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a great location with beautiful views of Lake Como.
Stayed 3 nights in Jul 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location.. Modern bathroom. Good breakfast. Friendly staff. Beautiful views from the Jr suite!
Stayed 2 nights in Jul 2023

2/10 Terrible

Roxana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Old hotel, without any confort. This is not even a 3 stars hotel. Bad conditions. The room was very old and not looking at all like the pictures they are using to advertise. Staff was not pleasent. No hot water at all. All the clients were complaining but nobody solved the problem. Room old and not sure about the cleaning.... Location: near the boat station, very noisy and lots of harbour working around. I DON'T recommend at all
Stayed 1 night in Jul 2023

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!!!
Stayed 2 nights in Jul 2023

8/10 Good

Bahar

Liked: Cleanliness, staff & service, property conditions & facilities
Very kind staff
Stayed 1 night in Jun 2023

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Location, location, location.
Stayed 1 night in Jul 2023

8/10 Good

Josh

Travelled with partner
Liked: Cleanliness, staff & service
Staff at the hotel were pleasant and polite. Everything was good upon arrival. We went out for the night and came back at about 11pm in which we were surprised to find that our bathroom was infested with flying ants, leaving us unable to use the toilet.
Stayed 1 night in Jun 2023

8/10 Good

Margaret

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We liked it, but the air conditioner didn’t work very well.
Stayed 2 nights in Jul 2023

10/10 Excellent

Helen

Liked: Cleanliness, property conditions & facilities
Great location and huge room.
Stayed 1 night in Jun 2023

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and accommodating, the location is perfect and breakfast is excellent.
Stayed 5 nights in Jun 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well located directly opposite Lake Como. Nice clean spacious room with balcony overlooking the lake and surrounds. Close to shops and restaurants. Friendly helpful staff. Would not hesitate to book again.
Stayed 4 nights in May 2023

10/10 Excellent

brianne, Kirkland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The perfect location and hotel for Como. Close to everything but still quiet. Ask for room 66 - it was unbelievable view :)
Stayed 1 night in May 2023

10/10 Excellent

Maureen

Travelled with partner
Liked: Cleanliness, staff & service
Great location! Easy walk from the train station. Central to everything. Easy walk to the funicular up the mountain!
Stayed 2 nights in May 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service
great location, hotel a bit tired
Fantastic location right on the lake with bookable on-site parking. The hotel is very grand but feeling a little tired, however, it was reasonable for what we paid
Stayed 1 night in May 2023

8/10 Good

Heidi L.

Liked: Cleanliness, property conditions & facilities
Good location to be in the tourista area. Near the port where many private boats will depart from. Some street noise and a little warm in rooms….but for price a GREAT value!!
Stayed 2 nights in May 2023

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location! Friendly staff.
Stayed 2 nights in May 2023

2/10 Terrible

Donna

Stayed 2 nights in May 2023

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was so good
Stayed 1 night in May 2023
Response from Lorella on 15 May 2023
Thank you very much for your feedback.Best regardsLorella

8/10 Good

Hannah

Travelled with partner
Liked: Cleanliness, staff & service
Classic old-school euro hotel with aging elegance. Clean, basic rooms. Directly on the Como waterfront, walkable from the train station and across the street from the ferries.
Stayed 1 night in May 2023
Response from Lorella on 15 May 2023
Thank you very much for your feedback.Best regards

10/10 Excellent

Hasan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for multiple nights. Excellent location, good breakfast, friendly staff.
Stayed 4 nights in Apr 2023

10/10 Excellent

Roberta, San Antonio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met my relative there and so enjoyed the visit
Stayed 1 night in Apr 2023
Response from Lorella on 15 May 2023
Thank you very much Roberta !Best regardsLorella

8/10 Good

Norma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023