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Porta Hotel del Lago
3.5 star property

Comfortable hotel with fitness centre and sauna
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Porta Hotel del Lago

Photo gallery for Porta Hotel del Lago

Property grounds
Standard Double Room, 2 Double Beds | Terrace/patio
Standard Double Room, 2 Double Beds | View from room
Restaurant
Basic Suite, Lake View | Bathroom

Overview of Porta Hotel del Lago

VIP Access
Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
The price is AU$254
Price available on 24/4/2024

Explore the area

Map
2a Avenida 06-17 Zona 2, Panajachel, Solola
  • Popular LocationCasa Cakchiquel Arts Center7 min walk
  • Popular LocationChurch of Saint Francis14 min walk
  • Popular LocationPanajachel Municipal Market15 min walk

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

View all photos for Basic Suite, Lake View

Basic Suite, Lake View

Basic Suite, Lake View

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Bathrobes
Deep-soaking bath
  • 25 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Lake View

Deluxe Double Room, 2 Double Beds, Lake View

Deluxe Double Room, 2 Double Beds, Lake View

Highlights

Balcony
Free cots/infant beds
TV
Blackout curtains
Deep-soaking bath
Private bathroom
Coffee/tea maker
Desk
  • 25 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Highlights

Balcony
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Desk
Daily housekeeping
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

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About the area

Panajachel

Located in Panajachel, Porta Hotel del Lago is in a rural area and on a lake. Pascual Abaj and Iximche Mayan Ruins are local landmarks, and the area's natural beauty can be seen at Tzantizotz Nature Reserve and Cerro Tzankujil. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and mountain biking nearby.
Visit our Panajachel travel guideOpens in a new window

What's nearby

  • Multiple Use Area Lake Atitlan Basin - 1 min walk
  • La Galeria - 4 min walk
  • Casa Cakchiquel Arts Center - 7 min walk
  • Church of Saint Francis - 14 min walk
  • Panajachel Municipal Market - 15 min walk

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 115 min drive

Restaurants

  • Restaurante El Atitlan - 5 min walk
  • Delhi 6 - 7 min walk
  • Sunset Bar - 4 min walk
  • Restaurante el chaparral - 10 min walk
  • The Little Spoon - 5 min walk

About this property

Porta Hotel del Lago

Family-friendly hotel by the lake
Consider a stay at Porta Hotel del Lago and take advantage of an airport shuttle, a poolside bar and a terrace. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. Free WiFi in public areas is available to all guests, along with a garden and a playground.
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
  • Babysitting (surcharge), smoke-free property and bike parking
  • Guest reviews give top marks for the location
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with premium channels
  • Balconies, LED light bulbs and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM–10:30 AM for a fee: GTQ 60–100 for adults and GTQ 40–100 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Spa tub

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • In-room babysitting
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Conference centre (4,725 square foot of space)

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Limited room service

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 8 April 2024 to 9 May 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool

Alternative facilities will be available off-site during the renovation.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GTQ 200.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lb per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GTQ 60.00 to 100.00 for adults and from GTQ 40 to 100 for children
  • Airport shuttle fee: GTQ 1600.00 per person (one-way)
  • Pet fee: GTQ 200.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Porta Lago
Lago Porta
Porta del Lago
Porta del Lago Panajachel
Porta Hotel
Porta Hotel del Lago
Porta Hotel del Lago Panajachel
Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan
Porta Hotel Panajachel
Porta Hotel Lago Panajachel
Porta Hotel Lago
Porta Lago Panajachel
Porta Lago
Porta Hotel Del Lago Panajachel Guatemala - Lake Atitlan
Porta Hotel del Lago Hotel
Porta Hotel del Lago Panajachel
Porta Hotel del Lago Hotel Panajachel

Frequently asked questions

Does Porta Hotel del Lago have a pool?

Yes, this property has an outdoor pool and a children's pool. The property will be renovating the swimming pool from April 8 2024 until May 9 2024 (completion date subject to change).

How much does it cost to stay at Porta Hotel del Lago?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Porta Hotel del Lago on 24 Apr 2024 start from AU$254.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Porta Hotel del Lago pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lb per pet. There's a fee of GTQ 200.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Porta Hotel del Lago?

Self-parking is free at this property.

What time is check-in at Porta Hotel del Lago?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Porta Hotel del Lago?

Checkout is at 11:00 AM.

Does Porta Hotel del Lago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GTQ 1600.00 per person applies.

Where is Porta Hotel del Lago located?

This family-friendly Panajachel hotel is located on a lake, within a 5-minute walk of Multiple Use Area Lake Atitlan Basin and La Galeria. Azul Maya Archaeological Museum and Casa Cakchiquel Arts Center are also within 10 minutes.

Porta Hotel del Lago Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 379 out of 800 reviews" "
Rating 8 - Good. 262 out of 800 reviews" "
Rating 6 - Okay. 101 out of 800 reviews" "
Rating 4 - Poor. 33 out of 800 reviews" "
Rating 2 - Terrible. 25 out of 800 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Iris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about the property we really enjoyed our stay the staff was very helpful and attentive
Stayed 3 nights in Apr 2024

10/10 Excellent

Genevieve

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. First night was really noisy till after midnight on a Tuesday night. But after that we had a great stay. The non upgraded rooms did not have ac in them so I believe that the update is worth it. I would definitely visit this hotel again.
Stayed 3 nights in Apr 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Timely check in.
Stayed 3 nights in Apr 2024

8/10 Good

Martha l

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best view of the lake and volcanoes.
Stayed 1 night in Apr 2024

6/10 Okay

Carlos Rene

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charges $35 for additional person on a $250 per night that wasn’t notified on initial reservation
Stayed 1 night in Apr 2024

10/10 Excellent

Amardeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great experience
Stayed 1 night in Apr 2024

10/10 Excellent

Galilea

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near tour locations
Stayed 2 nights in Apr 2024

6/10 Okay

Otto, Lake Mary

Travelled with family
Liked: Staff & service
No AC in the rooms. the pool was not properly maintain.
Stayed 2 nights in Mar 2024

10/10 Excellent

Oscar, Columbus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, well located with a lot of shopping and dinning options around the property.
Stayed 2 nights in Mar 2024

8/10 Good

Nabil

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with great views of the Lake. Hotel rooms and bathrooms can use some updating.
Stayed 2 nights in Mar 2024

General hotel information

Reasons to Book
The View & Outdoor Pool
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.5