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Overview of Best Western Pioneer Inn

Photo gallery

Featured image
Outdoor pool
In-room safe, desk, iron/ironing board, free cots/infant beds
View from Room
In-room safe, desk, iron/ironing board, free cots/infant beds

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationBanyan Tree Park1 min walk
    Popular LocationLahaina Harbor2 min walk
    Popular LocationMaui Theater7 min walk
    AirportKapalua, HI (JHM-West Maui)14 min drive
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  • Standard Room, 1 King Bed, Non Smoking, Lanai

    4.2/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking, Lanai
  • Standard Room, 2 Single Beds, Non Smoking, Lanai

    4.4/5 guest room rating

    Room amenities

    • Sleeps 2
    • 2 Single Beds
    More detailsStandard Room, 2 Single Beds, Non Smoking, Lanai
  • Standard Room, 1 King Bed, Non Smoking, Lanai

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking, Lanai
  • Standard Room, 1 Queen Bed, Non Smoking, Lanai

    4.7/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed, Non Smoking, Lanai
  • Standard Room, 1 King Bed, Non Smoking, Lanai

    4.1/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking, Lanai

About this area

Lahaina

Located in Lahaina, Best Western Pioneer Inn is connected to a shopping centre. Lahaina Harbor and Kapalua Golf Club Plantation Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Kaanapali Beach and Black Rock. Scuba diving, snorkelling and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
Popular Location

What's nearby

  • Banyan Tree Park - 1 min walk
  • Lahaina Harbor - 2 min walk
  • Maui Theater - 7 min walk
  • Outlets of Maui - 11 min walk
  • Maui Sandy Beach - 12 min walk

Getting around

  • Lahaina Sugar Cane Train Station - 19 min walk
  • AirportKapalua, HI (JHM-West Maui) - 14 min drive

Restaurants

  • Pioneer Inn Grill — 1 min walk
  • Whalers Saloon — 1 min walk
  • Lahaina Coolers - 4 min walk
  • Lahainaluna Cafe - 6 min walk
  • Ono Gelato Co - 6 min walk

About this property

Best Western Pioneer Inn

Adventure hotel connected to a shopping centre in Downtown Lahaina, walk to Lahaina Harbor
This smoke-free hotel features a marina, a restaurant and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/café and a business centre. All 34 rooms boast deep soaking bathtubs, and offer free WiFi and lanais. Fridges and coffee/tea makers are standard, as are flat-screen TVs with cable channels.
Best Western Pioneer Inn offers 34 forms of air-conditioned accommodation with a safe and coffee/tea makers. Rooms open to lanais. 30-inch Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Lahaina hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitisation guidelines of We Care Clean (Best Western)
Follows industry sanitisation guidelines of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • On-site parking is wheelchair accessible
  • Free off-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–1:00 PM: USD 15 for adults and USD 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Outdoor pool
  • Shopping

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 1 meeting room
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Marina on site
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Handrails in stairwells
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Free cots/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 30-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Fridge

Outdoor space

  • Lanai

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 4:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 20.83 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: USD 15 for adults and USD 15 for children (approximately)
  • Rollaway bed fee: USD 20.83 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-081-813-5040-01
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Pioneer Inn Hotel
Best Western Pioneer Inn
Best Western Pioneer Inn Lahaina
Best Western Pioneer Lahaina
Inn Best Western Pioneer
Inn Pioneer Best Western
Pioneer Best Western
Pioneer Best Western Inn
Pioneer Inn
Pioneer Inn Best Western
Best Western Lahaina
Best Western Pioneer Hotel Lahaina
BEST WESTERN Pioneer Inn Maui/Lahaina
Lahaina Best Western
Best Western Pioneer Inn Lahaina
Best Western Pioneer Inn Hotel Lahaina

Frequently asked questions

Can I cancel my reservation for free at Best Western Pioneer Inn and receive a full refund?
Yes, Best Western Pioneer Inn offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Pioneer Inn cancellation policy on our site for more details about any exclusions or requirements.
Does Best Western Pioneer Inn have a pool?
Yes, this property has an outdoor pool.
Is Best Western Pioneer Inn pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Best Western Pioneer Inn?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Best Western Pioneer Inn?
Check-in is from 4:00 PM - midnight.
What time is check-out at Best Western Pioneer Inn?
Checkout is at noon.
Where is Best Western Pioneer Inn located?
Located in Downtown Lahaina, this hotel is steps away from Banyan Tree Park and Lahaina Harbor. Kaanapali Beach and Maui Theater are also within 3 miles (5 km). Lahaina Sugar Cane Train Station is 19 minutes by foot.
4.3
Excellent
5 - Excellent
306
4 - Good
263
3 - Okay
70
2 - Poor
17
1 - Terrible
5

4.4/5

Cleanliness

4.5/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic Hotel in the heart of the former Capitol of Hawaii. Walking distance to shopping, dining and located next to the harbor for easy access to ocean activities.
Stayed 2 nights in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Hotel, great location!
Easy check in, staff has been very helpful. There’s a beautiful courtyard where they serve brunch while they’re restaurant is under renovation. There is a pool! Pioneer Inn is a charming hotel, feels like you’re stepping back in time into Old Lahaina. We have already agreed we’d definitely stay here again! Please note: this hotel doesn’t have an elevator so if you can’t do stairs this isn’t for you
Stayed 1 night in Jul 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, room comfort
Excellent customer service
Customer service was excellent. She was able to check me in an hour earlier. The room looks a little outdated and had a musky old smell. Other than that it was ok. Cold Ac, bathroom was really clean. Water pressure was perfect. Restaurants are right across the street! Would stay here again.
Stayed 1 night in Jul 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We left just a day after the restaurant and bar were closed due to the coronavirus. The staff arranged for us to eat our meals in the courtyard. Everything about our stay was great. I especially enjoyed our lanai that overlooked the harbour. The staff were very friendly and helpful.
Stayed 3 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2020

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