Individually decorated, individually furnished, free WiFi, bed sheets

Reviews of Sakura Terrace The Gallery

3 out of 5
Sakura Terrace The Gallery
39 Higashikujo Kamitonoda cho, Minami ku, Kyoto, Kyoto

Reviews

9.2

Wonderful

Rating 10 - Excellent. 697 out of 1003 reviews" "
Rating 8 - Good. 212 out of 1003 reviews" "
Rating 6 - Okay. 61 out of 1003 reviews" "
Rating 4 - Poor. 21 out of 1003 reviews" "
Rating 2 - Terrible. 12 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Thiery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Built for summer, the common areas are outside, including all the room accesses face the open sky interior courtyard where they play music. We were there in late March, it was raining and we were cold in the room (no heating, minimal blankets). No storage in the bedroom to unpack, you have to stay in your suitcases. Very friendly and accommodating staff, great location a few steps from the train station which connects to everywhere in Kyoto.
Stayed 4 nights in Mar 2024

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very pleasant staff and nice property. Weather was poor so could not enjoy the open gallery and no where else to sit to enjoy our welcome drink. Rooms clean and well equipped. Only issue was restaurant as there was not enough rooms for our group one person stayed in sister hotel done street but we were told he was not allowed to have dinner with us as restaurant was only for hotel guests. We tried to argue that 4 of us were in the hotel and he was in sister hotel of same chain but they would not bend rules so we never had our breakfasts or dinner there as we wanted to eat as family. Other thing is people need to be ware of a gutter running around railing. When stepping from stairway platform to hallway platform there is a height difference and 10 cm gutter. A number of us tripped on it was it was dark when we arrived and it is not visible. I fell breaking my glasses and giving myself a black eye! Otherwise very nice place to stay.
Stayed 4 nights in Mar 2024

6/10 Okay

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. But lack of basic things.
Stayed 3 nights in Mar 2024

10/10 Excellent

Andy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, room, and property
Stayed 4 nights in Mar 2024

10/10 Excellent

Kin Hung George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the JR Kyoto station and 7-11!! Has really good amenities!
Stayed 4 nights in Mar 2024

10/10 Excellent

Karla

Travelled with family
Clean. Polite.
Stayed 3 nights in Mar 2024

6/10 Okay

ning

Liked: Staff & service
Stayed 4 nights in Mar 2024

10/10 Excellent

Betsy

Best breakfast after compare I’ve been to many hotels around this area

10/10 Excellent

Yuni

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place where this hotel located was really close to Kyoto station, only 2-3 minutes walk. But also stands in a quite place ( I am a light sleeper). Staff are nice. The decorations are beautiful and natural, free welcome drink everyday, and they even got live band from Mon to Sat. So impressive! Wonderful experience!
Stayed 2 nights in Feb 2024

2/10 Terrible

CONCEPCION, Jersey City

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Enoc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. Easy to check in. Really close to the train station. The room was bigger than expected. Wasn’t able to try the breakfast but it looked very good. Will Definitely stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Julianna

Stayed 5 nights in Jan 2024

6/10 Okay

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the stay although the open air shared area is pretty chilly in winter. Good location for station and easy to find way around area.
Stayed 3 nights in Jan 2024

10/10 Excellent

Alexander

Stayed 3 nights in Jan 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, loved the amenities and convenience to Kyoto Station
Stayed 5 nights in Jan 2024

10/10 Excellent

Hi Yau

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent !
Stayed 5 nights in Jan 2024

10/10 Excellent

athena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Lee Geck Hoon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service. Would definitely return in future.
Stayed 12 nights in Dec 2023

10/10 Excellent

Kala

Stayed 3 nights in Jan 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for five nights and thoroughly enjoyed our stay. From check in to check out, everything was seamless. The rooms are clean, location is a five minute walk to Kyoto Station and many extra amenities that made our stay extra enjoyable: the welcome drink each night, coffee/tea station and the onsen onsite and massage chairs were so nice after a long day of walking! We had the breakfast buffet once during our stay and it was delicious, a nice east meets west variety of foods. The staff were super helpful with our questions and helped coordinate our luggage to be forwarded to our next hotel. Overall the hotel has a very chill, modern vibe. Highly recommend and we will definitely stay here again!
Stayed 5 nights in Dec 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Hatsue

Stayed 4 nights in Dec 2023

8/10 Good

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was interesting that the hotel had a roof-less design, common areas were out in the open. It was warm in winter, and there was also a fireplace to huddle by. Complimentary drinks were aplenty, there was even coffee beans that you can choose from to grind and make a fresh cup of drip coffee.
Stayed 5 nights in Dec 2023

8/10 Good

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, excellent breakfast buffet
Excellent location 2 blocks from train station but in a quiet neighborhood. Rooms are ok in size but slightly worn. Hotel itself is modern, breakfast buffet is outstanding! The onsen is nice too.
Stayed 1 night in Dec 2023

10/10 Excellent

Nelson

Stayed 7 nights in Dec 2023

10/10 Excellent

Jody, SAINT PAUL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First trip to Japan and had no idea what to expect for hotels. This one was on a list of recommendations and I’m glad I chose it! Convenient location two blocks from Kyoto Station so close enough for bars, restaurants and shopping without the mass of people. Front desk service people were amazing and helpful and the on site restaurant had a great variety of food options. Highly recommended!
Stayed 6 nights in Dec 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

8/10 Good

Mika

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Hurlbuts

Travelled with partner
Liked: Staff & service
Close to train station and staffs are friendly and helpfull
Stayed 3 nights in Dec 2023

10/10 Excellent

Jovete

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and walkable to the station. We enjoyed our stay and highly recommend this hotel!
Stayed 1 night in Dec 2023

10/10 Excellent

Yi Si

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and it is near the Kyoto station where most of the dining options are available. We totally enjoy the daily free drinks and bathhouse available.

10/10 Excellent

Felicia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel
I stayed here in January when I did my solo trip. Loved it so much I stayed here again in November and also got my friends to join! This is probably the best package hotel for its price. The rooms are spacious compared to the other hotels we’ve stayed in Japan (it may be because we got more expensive rooms). You get a welcome drink, live music, and there’s a bath house + massage chairs you can use. The bath house was a great way to end our night after a days walk around the town(s). Right before we would enjoy the welcome drink + the music though. Excellent combo. And the restaurant is delicious!! Ate there twice on my week long trip in Kyoto. The hotel is split into two sections (North and South Wing). The north wing is the reception, coffee/welcome drink, live music, and restaurant. The south wing is where they have the massage chair, tea lounge area, laundry (free plus detergent too!), and gym. Anyways, definitely recommend! We were so sad to leave this hotel.
Stayed 6 nights in Nov 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful visit and would stay here again.
Stayed 4 nights in Nov 2023

8/10 Good

Sally, el monte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
2nd stay at Sakura Terrace, first time at N Bldg
Pros: Great location. Excellent breakfast. Fridge and other small amenities in the room. Cons: Like a lot of hotels in Japan, the beds here are not very soft or comfortable. The breakfast was excellent, though in the North building the breakfast room is too small to accomodate all the guests in the morning, resulting in a rush when it opens, and a waiting list after that.
Stayed 4 nights in Nov 2023

10/10 Excellent

Heidi M S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and will go the extra miles to make sure you’re taking care of, for example my husband got sick on the 2nd last day, the front desk staff helped to book an appointment at the hospital which she spent time on the phone with the medical staff. However we didn’t need to go but thought she was very helpful. Sorry forgot her name.
Stayed 4 nights in Nov 2023

10/10 Excellent

Sandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to Kyoto station and many restaurants and shrines/temples. Extremely friendly staff and excellent amenities. Reasonably priced. A great find for Kyoto!
Stayed 1 night in Nov 2023

8/10 Good

Wing Yee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's clean, quite large for Japanese hotel, very convenience . There free coffee and tea corner. Just the bath facilities is in the other building , you need to go outside to enter the other building for bath. It's cold in Nov.
Stayed 2 nights in Nov 2023

10/10 Excellent

Luis A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked the hotel
The hotel is pretty and nice. Everything is clean and all are friendly. Just the laundry area doesn't smell good
Stayed 3 nights in Nov 2023

8/10 Good

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização muito próxima da estação JR.
O hotel tem uma estrutura comum super legal, com diversos amenities, a incluir cadeiras de massagem, onsen, cafés, welcome drinks e máquinas de lavagem e secagem (a fila para usá-las pode estar grande e são máquinas mais simples). O quarto, por outro lado, é um pouquinho mais datado. Tem um tamanho bom e com sacada. Localização bastante conveniente para pegar os trens da JR. Staff muito atenciosa!
Stayed 4 nights in Nov 2023

8/10 Good

Agatha

Liked: Staff & service, amenities
The hotel is unusual as it has an open atrium. Unfortunately as the weather was col in the evenings it was a little uncomfortable with the wind blowing throughout. Although there’s a fire pit and IR heaters this is a waste of energy. The rooms were clean and comfortable. However, the change in floor level would be unsafe for anyone with mobility or sight issues. The hotel is convenient for the station and exploring Kyoto. There is a restaurant that serves breakfast and dinner. We only had one dinner there as there are plenty of eating places around. It is an good option if you are fit and able as it is walkable to most of Kyoto sights and transport.
Stayed 3 nights in Nov 2023

8/10 Good

April

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Suiping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful
Stayed 3 nights in Nov 2023

6/10 Okay

Adriene

Travelled with partner
Liked: Cleanliness, staff & service
Property was very handy to JR station and staff very helpful. Its an ideal hotel for summer but too cold in colder months. Tea and coffee making facilities offered in lobby area and one free drink per customer per night but when they have to offer free blankets and jackets to wear while consuming these drinks - there’s something wrong with the basic design of the building!
Stayed 3 nights in Nov 2023

6/10 Okay

Don

Stayed 5 nights in Nov 2023

10/10 Excellent

Larissa

Travelled with family
Liked: Amenities
Beautiful swanky hotel.
Stayed 4 nights in Nov 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Best breakfast buffet; grind your own coffee- nice touch
Stayed 3 nights in Nov 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023