Luxury Suite

Reviews of Hotel Lantern Gion

1 out of 5
Hotel Lantern Gion
44-49 Bishamon-cho, Higashiyama-ku, Kyoto, Kyoto

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 13 reviews" "
Rating 8 - Good. 2 out of 13 reviews" "
Rating 6 - Okay. 3 out of 13 reviews" "
Rating 4 - Poor. 1 out of 13 reviews" "
Rating 2 - Terrible. 1 out of 13 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

KATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and friendly staff! Close to a lot!
Stayed 2 nights in May 2023

10/10 Excellent

jonathan, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Traditional Japanese House
that was an old and traditional japanese house which make you get close to the culture and scene, facilities was completed with daily basis. Staff was helpful , and Miss.Juan from Taiwan know how to speak in mandarin and have a very good command in Japanese, and they do speak english :). the room have paper thin wall, so any small chat or anyone who walk across the corridor will be listened by others, but you don't always stay in the room so i think it won't be a big issues.
Stayed 4 nights in Oct 2017
Response from Guest House Lantern Gion Staff on 17 Nov 2017
Thanks for your good review. We hope we can meet you again in the future.

6/10 Okay

Verified traveller

Disliked: Room comfort
Check in at 4? Check out by 10?
You have to pay to use a a towel, (lame) and you can't check in until 4 and you need to be out by 10.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
晚上九點半前要報到,不然會多收費用
整體而言,不好。 我們到達的時間大約是晚上21:46分 民宿的主人去溜狗了,所以是其他的房客幫我們開了門。 後來好不容易等到民宿的主人回來了 民宿的老闆卻一副不知道我們有訂房的樣子。 我們是住宿的前三天在hotel.com上訂的房 然後民宿的主人提到如果超過21:30,沒有報到的話 就當然是no show,不能退費也不能入住。 收到的確認信上有寫說 櫃台的服務時間是 星期一 - 星期日:08:00 - 11:00 星期一 - 星期日:16:00 - 21:30 但沒有提到說超過21:30沒報到,就不能再入住了。 後來民宿的主人就說,不然就一人多付1000日元 當成是加班費的開機費用。 一共多付了2000日元(二個人是住同一間房,多收的費用也沒開收據) 但其實民宿的主人也沒有特定留下來等我們。 他只是剛好去溜狗了,然後剛好回來而已 而且她也不知道我們今天有訂房要入住 入住的公共空間環境還算不錯 算是乾淨的地方。 也很日式,保留了日本的古早感覺 但是房間內的被子不乾淨,床墊有一大片污漬(有照了相) 行李當日可以寄放算是優點,但是一樣要9:30前取走。 總結 1. 訂房網站上面應該要明確的寫上超過21:30無法入住 2. 如果無法21:30前報到的話,要多收費用,是一人多收1000元,還是一間房間多收1000日元,等規定都應該要明確的表明,不是當晚明明人已經到了,民宿主人也在了,但說要選擇當成是no show不能退住宿費,還是選擇多付2000日元的服務費。 3. 個人贊同如果要民宿主人多花時間等待加班就要多付費用,但要先在網站上公告,不是臨時加收不然就不能入住這樣子。 4. 1百多年的老房子,有古早味,但剛好當日入住的房間被子不乾淨,床墊有一大片污漬。其他的房間不知道,也許這個狀況只有我們的房間是這樣子。
Stayed 1 night in Sep 2018
Response from kashihara on 22 Oct 2018
1 只要在规定时间到的话,就不会有此问题发生。 前台工作到21;30,过了时间不来的话就以全预约取消,不是收钱的问题。晚到影响别的房客这会造成别人的困扰,那天能特别让你们进来是我们的不对,我们会针对规定严格遵守不让你以为是想赚你们的加班费,况且2000日元根本不够工资。规定上有写明不接受时间外的入住,请你再看清楚不要把亲切当为不要的好心。在时间内不来又没有得到承诺就是放弃入住的预约,自己不礼貌还能这样批评,请把条款仔细看清楚并充分理解自己住的是民宿,不是酒店。那是不同的。 去遛狗是下班了,过了9点半是没有服务人员在的,也请明白。我们不是24小时工作的,也不愿意多收费用就按照规定把你们取消预约才是正确的,那天要不是带狗狗散步后又回来民宿的话,就不会惹上这个麻烦。 后悔好心的举动招来不要的风波。 2希望房客们不要在被子上吃东西,喝饮料还有女孩们不要把床垫沾了血迹,这个真的很难处理,我们会多注意加强检查。

10/10 Excellent

Béranger, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hosts are so kind!
Very good hotel located just between Gion and Kiyomizu. Traditional japanese house with tatami’s room will get you completely immersed in japanese culture. The hosts are very kind and I was lucky to be invited to eat dinner with them. I had an unforgettable experience and I recomment this hotel to have a great time in Kyoto.
Stayed 5 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
ゲストハウスに初めて泊まりましたが、外国人の方と交流したり宿主さんとお話ししたりとても楽しく過ごせました。
Stayed 1 night in Dec 2017

6/10 Okay

Shirley, Hong Kong

Suitable for short term or backpacker staying
A good experience staying at the traditional Japanese house. Suitable for short term or backpacker staying. Friendly and helpful staff. He is hard working and always make sure the place is clean for the guests. Guesthouse closes at 10am-4pm, very inconvenience for the guests and could not come to store or collect our luggage at hotel between this timing.
Stayed 1 night in Nov 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
お風呂のお湯はぬるく、排水口の掃除がされてないのか、詰まって流れなかった。 施設の場所が良かったので利用したが、また利用しようとは思わない。
Stayed 1 night in Dec 2017

8/10 Good

飯桶, 香港

Liked: Cleanliness, room comfort
位置不錯,堅。旺中帶靜!
只要搭上公交車206,來往京都火車站就便利! 此地點可以步行去清水寺、祇園四條、花見小路、八板神舍等境點。 此旅館衞生一流、保存古代京都特色的町屋!彷彿進入古代一樣! 但通常只有一個人在工作,所以11am - 4pm, 不能留在館中!
Stayed 3 nights in Nov 2017
Response from Guset House Lantern Gion Staff on 15 Nov 2017
Thank you very much staying with us. We hope we meet you again in the future.