that was an old and traditional japanese house which make you get close to the culture and scene, facilities was completed with daily basis. Staff was helpful , and Miss.Juan from Taiwan know how to speak in mandarin and have a very good command in Japanese, and they do speak english :). the room have paper thin wall, so any small chat or anyone who walk across the corridor will be listened by others, but you don't always stay in the room so i think it won't be a big issues.