Hotel Trusty Premier Kumamoto

Photo gallery for Hotel Trusty Premier Kumamoto

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Desk, blackout curtains, free WiFi, bed sheets
Desk, blackout curtains, free WiFi, bed sheets
Desk, blackout curtains, free WiFi, bed sheets
Desk, blackout curtains, free WiFi, bed sheets

Overview of Hotel Trusty Premier Kumamoto

Hotel Trusty Premier Kumamoto

3.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
3-20 Sakuramachi, Chuo-ku, Kumamoto, Kumamoto, 860-0805

Explore the area

  • Popular LocationKumamoto City Hall9 min walk
  • Popular LocationContemporary Art Museum Kumamoto14 min walk
  • Popular LocationKumamoto Castle16 min walk
  • AirportKumamoto (KMJ)20 min drive

Choose dates to view prices

About this area

Kumamoto

Near a train station, Hotel Trusty Premier Kumamoto is in an area with good shopping. Kumamoto Castle and Sakura-no-baba Josaien are local landmarks, and travellers looking to shop may want to visit Sakura Machi Kumamoto and Shinshigai Shotengai. Kumamoto Zoo and Botanical Garden and Mifune Dinosaur Museum are also worth visiting.

What's nearby

  • Shinshigai Shotengai - 7 min walk
  • Kumamoto City Hall - 9 min walk
  • Sakura-no-baba Josaien - 12 min walk
  • Contemporary Art Museum Kumamoto - 14 min walk
  • Kumamoto Castle - 16 min walk

Getting around

  • Fujisakigumae station - 2 min drive
  • Kumamoto (KMJ) - 20 min drive

Restaurants

  • Antico Castello - 3 min walk
  • Freshness Burger - 4 min walk
  • Pronto - 6 min walk
  • Mutsugoro - 6 min walk
  • Center River Nanden Shimotori - 6 min walk

About this property

Hotel Trusty Premier Kumamoto

3-star Kumamoto hotel in Chuo Ward, near Kumamoto Castle
This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Other amenities include a meeting room, dry cleaning and laundry facilities. All 205 rooms offer free WiFi and free wired Internet, plus fridges and flat-screen TVs. Free bottled water, in-room massages and hairdryers are among the other amenities that guests will find.
Hotel Trusty Premier Kumamoto offers 205 forms of accommodation with complimentary bottles of water and complimentary slippers. Flat-screen televisions come with pay-per-view films. Bathrooms include a shower, toilets with an electronic bidet, complimentary toiletries and hairdryers.

This Kumamoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (JPY 2000 per night)

Food and drink

  • Local cuisine breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: JPY 2420 for adults and JPY 1210 for children
  • 1 1 restaurant
  • 1 1 bar

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Japanese

Business services

  • A meeting room

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase

Food and drink

  • Free bottled water
  • Fridge

More

  • Desk
  • In-room massage
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children 5 years old and younger stay free when using existing bedding

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for local cuisine breakfast: JPY 2420 for adults and JPY 1210 for children (approximately)
  • Self-parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system

We should mention

Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Property is also known as

Hotel Trusty Premier
Trusty Premier Kumamoto
Hotel Hotel Trusty Premier Kumamoto Kumamoto
Kumamoto Hotel Trusty Premier Kumamoto Hotel
Hotel Hotel Trusty Premier Kumamoto
Hotel Trusty Premier Kumamoto Kumamoto
Trusty Premier
Trusty Premier Kumamoto
Hotel Trusty Premier Kumamoto Hotel
Hotel Trusty Premier Kumamoto Kumamoto
Hotel Trusty Premier Kumamoto Hotel Kumamoto

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 93 out of 183 reviews
5 - Excellent 51%
Rating 4 - Good. 68 out of 183 reviews
4 - Good 37%
Rating 3 - Okay. 13 out of 183 reviews
3 - Okay 7%
Rating 2 - Poor. 6 out of 183 reviews
2 - Poor 3%
Rating 1 - Terrible. 3 out of 183 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Overall great but bathroom and shower looked older and worn than I thought considering the hotel being only a few years old.
Stayed 1 night in Dec 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked this hotel in a very last minute and with a lower rate so we did not have any expectation at all, turned out it was a nice surprise. We had a car and there are 3 parkings around: 1 is multi-storey next to the mall; 1 is outdoors and the one we decided is in the shopping mall. We did spend some time looking for the carpark entrance, and the hotel offered JPY2000 for overnight parking which I found reasonable. The tricky part is the location of the hotel lobby: you need to go to the mall, find the hotel elevator to 14th floor, get checked in, then take another lift DOWN to your room, which I found unnecessary and troublesome. The room is a very standard Japanese hotel room: small, compact, well equipped. Nothing much to complain.
Stayed 1 night in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
new hotel
New Hotel and parking indication not clear , lucky i look at the previous traveller's information in web, so can find out the parking lot. room is clean but small, with nice view of the castle, travel between lobby and ground floor is a bit not convenience, will stay again but will book bigger room type
Stayed 1 night in Dec 2019