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Sunway Resort Hotel & Spa

Hotel Class
4.5 out of 5

Information

Reviews

4.3 / 5Very Good
993 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

Choose dates to view prices

Book online or call:

1800 809 285
  • Premier

    Room Amenities

    • Sleeps 2
    More details
  • Premier Park

    Room Amenities

    • Sleeps 2
    More details
  • Club - Club Access

    Room Amenities

    • Sleeps 2
    More details
  • Junior Suite - Club Access

    Room Amenities

    • Sleeps 2
    More details
  • Executive Suite - Club Access

    Room Amenities

    • Sleeps 2
    More details
  • The Villa. Child below 12 years is not allowed

    Room Amenities

    • Sleeps 2
    More details
  • Premier Suite

    Room Amenities

    • Sleeps 2
    More details
  • Presidential Suite

    Room Amenities

    • Sleeps 4
    More details

About this area

Petaling Jaya

Located in Petaling Jaya, Sunway Resort Hotel & Spa is in the business district and near theme parks. Shah Alam Blue Mosque and Jamek Mosque are notable landmarks, and some of the area's popular attractions include Sunway Lagoon Theme Park and Kuala Lumpur Bird Park. I-City and Berjaya Times Square are not to be missed.

Getting around

  • Kelana Jaya Station - 6 min drive
  • SS 15 - 4 min drive
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 34 min drive

Restaurants

  • Where to eat
  • The Resort Café – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily. Reservations required.

About this property

Sunway Resort Hotel & Spa

Along with a full-service spa, this smoke-free resort has a restaurant and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 439 rooms feature thoughtful touches such as free minibar items and bathrobes, plus free WiFi, free wired Internet and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, premium bedding and coffee/tea makers.

Policies

Check-in

Check-in between 3:00 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Special check-in instructions

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets not allowed

Payment types at the property

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 76.95 for adults and MYR 36.50 for children (approximately)
  • Airport shuttle fee: MYR 180.20 per vehicle (one-way)
  • Valet parking fee: MYR 22 per day
  • Late check-out fee: 50 per cent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The credit card shown at check-in must be the same card used to book the reservation. For more details, please contact the property using the information on the reservation confirmation received after booking.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Sunway Resort Hotel Petaling Jaya
  • Sunway Resort Hotel
  • Sunway Petaling Jaya
  • Sunway Hotel Petaling Jaya
  • Sunway Resort Hotel And Spa
  • Sunway Resort Hotel Spa
  • Sunway Hotel
  • Sunway Hotel Petaling Jaya
  • Sunway Resort Petaling Jaya

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Valet parking: MYR 22 per day
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: MYR 76.95 for adults and MYR 36.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Shopping
  • Tennis

Family friendly

  • In-room childcare (surcharge)
  • Outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff

Languages spoken

  • English
  • Malay

Business services

  • Business centre
  • Meeting rooms
  • Conference space

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Steam room

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • LCD TV
  • premium channels
  • satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar
  • Paper towels

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Nearby activities

Activities

  • Theme parks

Where to eat

  • The Resort Café – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily. Reservations required.
4.3

Very Good

5 - Excellent
510
4 - Good
336
3 - Okay
96
2 - Mediocre
27
1 - Poor
24
4.2
Cleanliness
4.3
Service and Staff
3.9
Amenities
4.1
Property condition

3/5

  • Liked: Cleanliness
  • Disliked: Property conditions & facilities

Ageing property with dated facilities. Expensive and not delivering on value for money at all. No good restaurants or adequate menu. Villas are really old and not worth the expense.

Stayed 4 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property looks as good as new after all these years. It befit the 5 star status. The staffs are courtesy and friendly. The breakfast buffet spread is impressive.

Stayed 3 nights in Oct. 2019

2/5

  • Liked: Staff & service
  • Disliked: Cleanliness, property conditions & facilities

Good location next to the mall. However, the room is very dated and needs a refresh. Plus, hotel guest parking isn't very convenient as the lot is shared with visitors of the mall next to it

Stayed 1 night in Oct. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities
This traveller didn’t leave comments with their review
Stayed 3 nights in Oct. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This traveller didn’t leave comments with their review
Stayed 2 nights in Oct. 2019

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