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Resorts World Genting - First World Hotel

Hotel Class
3 out of 5

Information

Reviews

3.4 / 5
2,810 reviews

Amenities

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Genting Highlands Theme Park
    1 min walk
  • Popular Location
    Arena of Stars
    1 min walk
  • Popular Location
    SkyAvenue
    2 min walk
  • Airport
    Subang (SZB-Sultan Abdul Aziz Shah)
    71 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Standard Room

    Room Amenities

    • Sleeps 2
    More details
  • Double Standard

    More details
  • Deluxe Room

    Room Amenities

    • Sleeps 2
    More details
  • Y5 Deluxe Room

    Room Amenities

    • Sleeps 2
    More details
  • Double Or Twin Deluxe

    More details
  • Double Or Twin Y5 Deluxe

    More details
  • Y5 Triple Room

    Room Amenities

    • Sleeps 3
    More details
  • Triple Y5

    More details
  • Superior deluxe

    Room Amenities

    • Sleeps 2
    More details
  • Double Or Twin Deluxe Superior

    More details

About this area

Genting Highlands

Located in Genting Highlands, Resorts World Genting - First World Hotel is in the city centre and connected to the convention centre. Some of the area's popular attractions include Genting Highlands Theme Park and Genting Skyway. Skytropolis Indoor Theme Park and Happy Bee Farm & Insect World are also worth visiting. Our guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Popular Location
    Genting Highlands Theme Park - 1 min walk
  • Popular Location
    Arena of Stars - 1 min walk
  • Popular Location
    Skytropolis Indoor Theme Park - 2 min walk
  • Popular Location
    SkyAvenue - 2 min walk
  • Popular Location
    First World Plaza - 5 min walk

Getting around

  • Batang Kali Station - 40 min drive
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 98 min drive

Restaurants

  • Where to eat
  • The Food Factory – Buffet restaurant offering international cuisine. Serves breakfast daily.

About this property

Resorts World Genting - First World Hotel

Central hotel connected to the convention centre in Genting Highlands with 2 restaurants
2 restaurants, a fitness centre and a coffee shop/café are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area and massage/treatment rooms. All 6083 rooms offer TVs with cable channels, plus showers and free toiletries.
Resorts World Genting - First World Hotel offers 6083 forms of accommodation with free toiletries. Cable televisions are provided. Rooms have partially open bathrooms. Bathrooms include a shower. Housekeeping is offered on a daily basis and hairdryers can be requested.
Recreational amenities at the hotel include a fitness centre.

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Special check-in instructions

The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out before 11 AM
Late check-out subject to availability

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Payment types at the property

Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Please note that guests are automatically assigned a room type based on the room category booked. Should guests have special request or would like to change room types, a surcharge of MYR 5 is applicable for each request at the Express Self Service Kiosk. An additional surcharge of MYR 15 will be imposed for check-in at the front office counter for customers who are eligible for the Express Self Service Kiosk.

This property charges a fee for luggage delivery or collection services by the bell counter.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Property is also known as

  • First World Hotel Genting Highlands
  • Resorts World Genting First World Hotel
  • First World Genting Highlands
  • Hotel First World
  • 1st World Hotel
  • Resorts World Genting First World

Property amenities

Internet

  • Available in all rooms: Dial-up Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily
  • 2 restaurants and 1 coffee shop/cafe
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Shopping

Family friendly

  • Dry-cleaning service
  • Corner/local shop
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon

Business services

  • Business centre

Outdoors

  • Garden

Spa

  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer (on request)
  • Shower

Entertainment

  • TV channels
  • TV

Nearby activities

Where to eat

  • The Food Factory – Buffet restaurant offering international cuisine. Serves breakfast daily.
3.4

Guest rating

5 - Excellent
382
4 - Good
989
3 - Okay
903
2 - Mediocre
350
1 - Poor
186
3.5
Cleanliness
3.3
Service and Staff
3.1
Amenities
3.2
Property condition

1/5

  • Disliked: Staff & service, property conditions & facilities

What I requested was not included. They charged me extra for taxes. Check in staff was not helpful

Stayed 2 nights in Nov. 2019

3/5

  • Disliked: Property conditions & facilities

What I liked was the self check-in and check-out. With 7,000+ rooms, perhaps this system is the best for the hotel and fast for the guest. If you are unable to do self-check in, then you can check in at the counter, but you have to pay RM5.00. If you want a mountain view - it is RM5.00. If you want a room near the lift - it is RM5.00. I booked a superior deluxe, requested for a mountain view. I even called the hotel and requested a mountain view. On that day we did a self check-in and no mountain view was available. We were given a room on Tower 2, 16th Floor. Imagine thinking we could see any type of view especially on such a high floor. All we got was black film covering the windows, outside was a wall for another block of rooms. No view, no sun, no mountain, no fresh chilly air. I liked that the toilet bowl, shower and basin were in 3 separate cubicles. The room space is utilised well and very compact. The room had a musty smell, perhaps the room was not utilised for some time. You have to buy a bottle of water which can cost RM6.00 at any convenience store and refill water at the water vending machine strategically placed at every hotel floor.You get your electric kettle, tea & coffee. Very basic. These rooms are meant for people who basically are out the entire day and just for sleeping. If you are like me, who likes to 'lepak' in a hotel room, then the superior deluxe with no view is not for you. It is very claustrophobic. Don't expect luxury at this hotel.

Stayed 1 night in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Nov. 2019

3/5

  • Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The best thing about this hotel is its location, near to everything, the eateries, casino, theme park and the shopping arcade. The room is pretty tiny but it is clean.

Stayed 3 nights in Nov. 2019

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