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Reviews of Federal Hotel Kuala Lumpur

3.5 out of 5
Federal Hotel Kuala Lumpur
35 Jalan Bukit Bintang, Kuala Lumpur

Reviews

7.6

Good

Rating 10 - Excellent. 143 out of 605 reviews" "
Rating 8 - Good. 260 out of 605 reviews" "
Rating 6 - Okay. 144 out of 605 reviews" "
Rating 4 - Poor. 39 out of 605 reviews" "
Rating 2 - Terrible. 19 out of 605 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and staff respond is fast. Easy accessible to food and shopping.
Stayed 1 night in Mar 2020

8/10 Good

Ghulam, Melbourne Australia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel nice n clean room but the receptionist on afternoon sift is vary bad totally not helpful but day shifts staff is vary nice
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Joyce

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel n vary good staff room is nice n clean n for sure best location walkable n close to everything you required
Stayed 4 nights in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Daya S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel Very good location Very Satisfied
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like 1) strategic location 2) friendly housekeeping, front-desk & security staff 3) excellent food especially breakfast Dislike: 1) carpark is too far at Low Yat Plaza - it was raining during 1 of the days and we could not find any umbrella to borrow 2) rude kitchen staff during breakfast - a big Indian guy serving at the eggs counter was very rude to my son by shouting at him to wait for his turn even though my son did not shout/demand anything - such aggressive behaviour will cast a bad impression on tourists and local guests.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Very good location.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location close to excellent shopping and transport easy access to outer ares of KL
Stayed 5 nights in Jan 2020

10/10 Excellent

GEORGE, AUSTRALIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT IS IN THE GOLDEN TRIANGLE OF MALAYSIA. SO CLOSE TO MANY SHOPS AND OTHER THINGS
Stayed 4 nights in Jan 2020

10/10 Excellent

GP, Singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room has been upgraded. Nice clean and pleasant. Staff is accommodating.
Stayed 1 night in Jan 2020

8/10 Good

Mohammed

Liked: Cleanliness, staff & service
Nice location & good value of money
Amazing location surrounded by shopping centers, china town, food street, Arabic restaurants, coffees and shopping malls. they have very rich breakfast with many varieties and choices very kind and helpful staff they amend for me a room upgrade on my check in time hotel clean but needs a total furniture refurbishments
Stayed 5 nights in Jan 2020

10/10 Excellent

Barmawi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exoerience
It was wonderful. Place is clean and staffs were polite
Stayed 2 nights in Jan 2020

10/10 Excellent

Hameed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It’s was just all amazing.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was good and location so good to bukit bintang.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and efficient staff.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Min Sze

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Ajith, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by the warmth of the staff. Courteous, friendly and helpful. Quite a good spread for breakfast. Centrally located (very close to Berjaya Times Square) and has a view of KL tower and Petronas from the room.
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service
Poor customer service. Room not made up until I had to request for it. Sigh
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Had everything except a gym. Bfast v good and nice staff. But I could hear loud people and doors slamming in neighbouring rooms.
Stayed 4 nights in Nov 2019

6/10 Okay

jamal

Stayed 5 nights in Nov 2019

10/10 Excellent

Vinod Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and spacious rooms. Location is accessible by public transport as well.
Stayed 2 nights in Nov 2019

8/10 Good

Tim

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: clean and location Cons: the toilet flush was weak, couldn't flush property
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Could not fault Excellent value for money Exceptional food quality and choice
Stayed 3 nights in Nov 2019

4/10 Poor

Joan

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff who handling my visit was very pro active & professional. They able to answer my query.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2019

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent, he Hotel is beautiful and the staff are great.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Location is excellent. Close to Jalan Alor, Lot 10, Time Square and Pavillion. You will have a hard time deciding where to have your meals. Enjoy.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Near to tourist bustling district, plenty of local foods around to choose, near to a few shopping malls, near to local train with good connection to airport, coach.terminal ....
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Highly disappointed stay
Very noisy at night... the pub played loud and heavy music till about 5 am. Very hard to sleep. The toiletries are very limited. Some of the light bulbs need to be replaced.
Stayed 1 night in Oct 2019

6/10 Okay

Syamsul rimzan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking to far not at hotel building
Overall ok but frustrated about the parking.yes it's free but I have to put my car at other building and have to claim up 3story parking lot up to shopping complex than walk for about 59meter to lobby.what happen if we have 3@4 big bag how.
Stayed 1 night in Oct 2019

10/10 Excellent

J, Bangkok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic check in and out. Friendly, efficient and fast. Best ever!
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Anurag

Stayed 1 night in Oct 2019

6/10 Okay

MICHAEL

Liked: Cleanliness, staff & service
Disliked: Room comfort
Room Air-conditioning not working
Room air-conditioning was hardly working during my stay. Thankfully, I only stayed a night and the beds were comfortable enough. Room furnishings were rather simple and sparse. Toilet floods when you drain the tub. Otherwise, location was excellent and breakfast was good.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
breakfast is good
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Oct 2019

8/10 Good

lee

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

LEW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Stayed 1 night in Oct 2019

6/10 Okay

Marcus

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Location wise very strategic within Bukit Bintang area but hotel locations too old and their Chinese restaurant interior design very old needs huge renovation to revamps overall outlook. Besides hotel is in Plaza Lowyat which very troublesome for us when raining have to drag our luggage over to opposite building. Hope they can make tremendous improvement on this.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019