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Reviews of Fahrenheit Suites Kuala Lumpur

4 out of 5
Fahrenheit Suites Kuala Lumpur
5th Floor, Fahrenheit 88, 179, Jalan Bukit Bintang, Kuala Lumpur

Reviews

6.4
Rating 10 - Excellent. 23 out of 235 reviews" "
Rating 8 - Good. 85 out of 235 reviews" "
Rating 6 - Okay. 63 out of 235 reviews" "
Rating 4 - Poor. 29 out of 235 reviews" "
Rating 2 - Terrible. 35 out of 235 reviews" "

6.6/10

Cleanliness

6.4/10

Staff & service

6.6/10

Amenities

5.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Liana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very strategic, specially for tourist, the hotel is connected to the mall makes it easy to find anything.
Stayed 3 nights in Mar 2024

8/10 Good

SiewChoo

Travelled with family
Liked: Cleanliness, staff & service
Location is excellent, unfortunately room is definitely needing an upgrade, e.g loose power points covers, loose light switches, faulty microwave, small TV screen on a big console looks odd.
Stayed 4 nights in Jun 2023
Response from S&M on 6 July 2023
Dear Guest, Thank you for your feedback. Sincere apologies for the hiccup in delivering our service in meeting our guest's expectation. Certainly this will be reviewed and retraining to avoid such repeats. Good to know you had a pleasant stay with us and hope to serve you better in your future visits. Sincerely, The Management of Fahrenheit Suites

10/10 Excellent

Johan

Stayed 3 nights in Aug 2022

6/10 Okay

Vardan

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The place is old bare and rundown. Needs remodelling and cleaning. Good for one night stay.
Stayed 1 night in May 2022

8/10 Good

ENG KIONG

Stayed 4 nights in Apr 2022

8/10 Good

Yin ching

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2021
Response from The Management of Fahrenheit Suites on 6 Dec 2021
Dear Guest, Thank you for your feedback. Glad that you had a pleasant stay with us.  Thank you for staying with us and see you again soon. Sincerely,

2/10 Terrible

Verified traveller

Stayed 4 nights in Dec 2019

4/10 Poor

Ron

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
Poor maintenance and overly high priced substandard room
Stayed 1 night in Nov 2019
Response from The Management of Fahrenheit Suites on 13 Nov 2019
Dear Guest, Thank you for your feedback. Sincere apologies for the hiccup in delivering our service in meeting our guest's expectation. Certainly this will be reviewed and retraining to avoid such repeats. Hope to serve you better in your future visits. Sincerely,

8/10 Good

Bernard

Liked: Cleanliness, staff & service
Good and superb location
Location is super fantastic, it is located within proximity of major malls in Bukit Bintang, load of food choices and shopping. The property is a little old and run down but considering the price, I guess it is liveable. Have stayed there for years due to the location and pricing. Only feedback is that it should go for some upgrading in facilities.
Stayed 3 nights in Oct 2019
Response from EW on 16 Oct 2019
Dear Guest, Thank you for sharing your feedback. Good to know that you had a pleasant stay with us and satisfied with our product and services. Thank you for staying with us and look forward to serve you again. Sincerely, The Management of Fahrenheit Suites

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
big spacious room, walking distance to shopping and eateries
Stayed 2 nights in Sep 2019
Response from ew on 19 Sept 2019
Dear Guest, Thank you for sharing your feedback. Good to know that you had a pleasant stay with us and satisfied with our product and services. Thank you for staying with us and look forward to serve you again. Sincerely, The Management of Fahrenheit Suites

8/10 Good

Ai Lian Jane, SIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Good and convenient place to move about.
Stayed 1 night in Sep 2019
Response from EW on 10 Sept 2019
Dear Guest, Thank you for sharing your feedback. Good to know that you had a pleasant stay with us and satisfied with our product and services. Thank you for staying with us and look forward to serve you again. Sincerely, The Management of Fahrenheit Suites

8/10 Good

HR

Travelled with partner
Liked: Staff & service
The location of the hotel is the very reason of my booking
Stayed 3 nights in Aug 2019

8/10 Good

Lee chaye tin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019
Response from ew on 14 Aug 2019
Dear Guest, Thank you for your feedback. Glad that you had a pleasant stay with us.  Thank you for staying with us and see you again soon. Sincerely, The Management of Fahrenheit Suites

6/10 Okay

Verified traveller

Stayed 3 nights in May 2019
Response from Eugine on 11 June 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Desmond

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located in a prime city location, every major shopping centers is within walking distance. I would like to suggest that the hotel staff check on the equipment available in the hotel every time guest checks out to ensure that equipment are in working condition for the next guest to use. Would look forward to visiting this hotel again in the near future.
Stayed 2 nights in Apr 2019
Response from Eugine on 8 May 2019
Dear Guest, Thank you for sharing your feedback. Good to know that you had a pleasant stay with us and satisfied with our product and services. Thank you for staying with us and look forward to serve you again. Sincerely, The Management of Fahrenheit Suites

6/10 Okay

Adina

Disliked: Cleanliness, staff & service
Inconvenient. Had to change lift on 5th floor to go to another set of lifts for rooms. Along the way no air conditioning. Uncomfortable warm. Only 1 porter to serve all the rooms
Stayed 4 nights in Apr 2019
Response from EW on 8 May 2019
Dear Guest, Thank you for sharing your feedback. FYI, the reason that you need to change lift to get into your room is for security purposes as we are connected to 2 big shopping malls. Thank you for staying with us and look forward to serve you again. Sincerely, The Management of Fahrenheit Suites

8/10 Good

Hyder

Travelled with group
Liked: Cleanliness, staff & service
Location is perfect. Cannot beat this if you are looking to stay near pavilion. Facilities are rather old however.
Stayed 3 nights in Mar 2019
Response from EW on 8 May 2019
Dear Guest, Thank you for sharing your feedback. Good to know that you had a pleasant stay with us and satisfied with our product and services. Thank you for staying with us and look forward to serve you again. Sincerely, The Management of Fahrenheit Suites

6/10 Okay

Kong Chian Philip

Liked: Cleanliness, property conditions & facilities, room comfort
This is a Service Apartment then a Hotel
Very limited storage place. Plug incovenienty located. The only great thing about it is the fantastic location.
Stayed 3 nights in Apr 2019
Response from ew on 8 May 2019
Dear Guest, Thank you for your feedback. Sincere apologies for the hiccup in delivering our service in meeting our guest's expectation. Certainly this will be reviewed and retraining to avoid such repeats. Hope to serve you better in your future visits. Sincerely, The Management of Fahrenheit Suites

6/10 Okay

Isham

Not a good choice for aged person . Long walk and need change lift . Lift and corridors ( walk way) were warm and not comfortable. Situated along the main road ( Bukit Bintang ) which always jam not condusive for those who use taxi/Grab for transportation. Only good about it are the premium shopping mall near by and LRT/MRT station
Stayed 2 nights in Feb 2019
Response from Eugine on 27 Feb 2019
Dear Guest, Thank you for sharing your feedback. Good to know that you had a pleasant stay with us and satisfied with our product and services. FYI, the reason that you need to change lift to get into your room is for security purposes as we are connected to 2 big shopping malls. Thank you for staying with us and look forward to serve you again. Sincerely, The Management of Fahrenheit Suites

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Apartment was well-located, eady access to food & shopping. But, not well kept. Shower not easy to operate, furniture deemed unsafe eg table shaky & can cause injury
Stayed 2 nights in Feb 2019
Response from eugine on 13 Feb 2019
Dear Guest, Thank you for your feedback. Sincere apologies for the hiccup in delivering our service in meeting our guest's expectation. Certainly this will be reviewed and retraining to avoid such repeats. Hope to serve you better in your future visits. Sincerely, The Management of Fahrenheit Suites

2/10 Terrible

Jan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Not value for money st all
Stayed 1 night in Jan 2019
Response from The Management of Fahrenheit Suites on 13 Feb 2019
Dear Guest, Thank you for your feedback. Sincere apologies for the hiccup in delivering our service in meeting our guest's expectation. Certainly this will be reviewed and retraining to avoid such repeats. Hope to serve you better in your future visits. Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from The Management of Fahrenheit Suites on 13 Feb 2019
Dear Guest, Thank you for your feedback. Glad that you had a pleasant stay with us. Thank you for staying with us and see you again soon. Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Its a very convinent for family trip.
Stayed 3 nights in Jan 2019
Response from The Management on 18 Jan 2019
Dear Guest, Thank you for sharing your feedback. Good to know that you had a pleasant stay with us and satisfied with our product and services. Thank you for staying with us and look forward to serve you again. Sincerely

10/10 Excellent

Suzana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in strategic Bukit Bintang area.
The hotel's location is great, near to all eateries and shopping malls.
Stayed 2 nights in Dec 2018
Response from Sincerely, The Management of Fahrenheit Suites on 19 Dec 2018
Dear Guest, Thank you for sharing your feedback. Good to know that you had a pleasant stay with us and satisfied with our product and services. Thank you for staying with us and look forward to serve you again.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Hotel is quite old, furnishing and beddings are of not too comfy. Only location is good as it is near and connected to pavilion shoppes.
Stayed 4 nights in Dec 2018
Response from The Management on 19 Dec 2018
We're sorry that you were unhappy – we'll work hard to fix the issue that you experienced. Thanks for letting us know.

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy
Excellent service at reception, will stay there again
Stayed 2 nights in Oct 2018
Response from Eugine on 31 Oct 2018
Dear Guest, Thank you for sharing your feedback. Good to know that you had a pleasant stay with us and satisfied with our product and services. Thank you for staying with us and look forward to serve you again. Sincerely, The Management of Fahrenheit Suites

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Oct 2018
Response from The Management on 18 Oct 2018
We're sorry that you were unhappy. Thanks for letting us know.

8/10 Good

pangeran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Eugine on 26 Sept 2018
Dear Guest, Thank you for sharing your feedback. Good to know that you had a pleasant stay with us and satisfied with our product and services. Thank you for staying with us and look forward to serve you again. Sincerely, The Management of Fahrenheit Suites

10/10 Excellent

Jonas, Kl

Liked: Staff & service
Stayed 1 night in Aug 2018
Response from The Management of Fahrenheit Suites on 27 Aug 2018
Dear Guest, Thank you for sharing your feedback. Good to know that you had a pleasant stay with us and satisfied with our product and services. Thank you for staying with us and look forward to serve you again. Sincerely, The Management of Fahrenheit Suites

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Great location & nice people
Stayed 3 nights in Jul 2018
Response from The Management of Fahrenheit Suites on 7 Aug 2018
Dear Guest, Thank you for sharing your feedback. Good to know that you had a pleasant stay with us and satisfied with our product and services. Thank you for staying with us and look forward to serve you again. Sincerely, The Management of Fahrenheit Suites

4/10 Poor

Dave, Singapore

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Recommended for its Good Location only
The hotel location is very good，underpass that leads you to the pavilion mall in less than 2 min. Is a shopping paradies at your close proximity. 24'hours Macdonald is within 5 min walk. Sports direct， cinema，cafes, bars, shisha all within reached. Walk further you can also find good Arabic Food and locals "zhi char". However the only downside is the poor facilities due to the old age of the building. The swimming pool, gym and hotel rooms are not as good as the pictures shown. They are rather old and less attractive as the ones you see from the pictures. Don't expect any good view from the hotel as you can only see the old hotel buildings with degraded colours. Something that disappoint me is when you go to the swimming pool or gym of the hotel, the security guard will tell you to bring the towels from your room. I hope the hotel will consider providing towels at the swimming pool and gym itself. Do checks the aircon of all the rooms cause 2 out of 4 aircons were down and we have to call for help. Glad that the hotel staffs are service oriented and immediately send technician to our rescue. The hotel also don't provide basic item such as tooth brush and tooth paste. Lastly, be prepared to pay for your parking fees at 10RM per day cause there isn't any compliamentary parking from the hotel.
Stayed 2 nights in Jun 2018
Response from Eugine on 16 Aug 2018
Dear Guest, Thank you for your feedback. Sincere apologies for the hiccup in delivering our service in meeting our guest's expectation. Certainly this will be reviewed and retraining to avoid such repeats. Hope to serve you better in your future visits. Sincerely, The Management of Fahrenheit Suites

8/10 Good

Matusin, Brunei

Liked: Staff & service
the Hotel is fine, right in the heart of actions
it's not the first time that my family and I had stayed in the Hotel. It's chosen for the location which is virtually perfect for shoppers and meals. Both the MRT and Monorail help even though, the interchange between the MRT and Monorail could have been better facilitated. Arriving on the ground floor and having to take the lifts to the Reception on the 5th Floor posed problems with luggage especially those with heavy luggages (often the case) and no concierge to assist. More tv channels with variety of programs would be useful
Stayed 4 nights in Jun 2018
Response from The Management of Fahrenheit Suites on 20 June 2018
Dear Guest, Thank you for sharing your feedback. Glad to know that you had a pleasant stayed with us. Certainly, we understand your concern related to the concierge issue, we do have bellman to assist in carrying your luggage from Entrance to 5th floor lobby, just maybe at your arriving time, they are busy handling luggage up and down for other guest. For your next visit, you may give us a call @ +603-2148 2686 from entrance, we will arrange bellman in transferring your luggage. About TV channel issue. We are in the midst working to improve this. Please bear with us and hopefully this will resolve soon. Thank you for staying with us and we look forward to see you again soon. Sincerely,

8/10 Good

ENG KIONG

Liked: Room comfort
Stayed 3 nights in Jun 2018
Response from The Management of Fahrenheit Suites on 7 Aug 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Damit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Eugine on 13 June 2018
Dear Guest, Thank you for sharing your feedback. Good to know that you had a pleasant stay with us and satisfied with our product and services. Thank you for staying with us and look forward to serve you again.

10/10 Excellent

RAMONA, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fav Plc for Shopping, Food and Entertainment
Fahrenheit Suite has always been our favourite hotel stay when visit Bukit Bintang, KL. Great location for shopping, food and entertainment to unwind for a quick staycation. Would definitely recommend to friends and families. However, lift service is poor.
Stayed 3 nights in May 2018
Response from Eugine on 22 May 2018
Dear Guest, Thank you for sharing your feedback. Good to know that you had a pleasant stay with us and satisfied with our product and services. Thank you for staying with us and look forward to serve you again. Sincerely, The Management of Fahrenheit Suites

6/10 Okay

Verified traveller

Very good location!!!
Veey good location, in the centre of Bukit Bintang
Stayed 2 nights in Apr 2018
Response from Eugine on 22 May 2018
Dear Guest, Thank you for your feedback. Glad that you had a pleasant stay with us. Thank you for staying with us and see you again soon. Sincerely, The Management of Fahrenheit Suites

4/10 Poor

Julie, singapore

Disliked: Staff & service, property conditions & facilities, room comfort
Access to room is cumbersome. Only bath towel provided and no hand or face towel. Aircon noisy. Bed not comfortable.
Stayed 4 nights in Apr 2018
Response from Eugine on 22 May 2018
Dear Guest, Thank you for your feedback. Sincere apologies for the hiccup in delivering our service in meeting our guest's expectation. Certainly this will be reviewed and retraining to avoid such repeats. Hope to serve you better in your future visits. Sincerely, The Management of Fahrenheit Suites

8/10 Good

Verified traveller

Liked: Cleanliness
I have stayed in Fahrenheit Suites Kuala Lumpur for 4days/nights on my own, location was second to none...i appreciated the cleaning staff, they were doing an amazing job. As i walked in the reception the porter face was grim and angry but when i chatted to them they were pleasant...i guess been the first point of contact with guests, i would suggest a bit of smile and happy face will go a long way.
Stayed 4 nights in Apr 2018
Response from Eugine on 22 May 2018
Dear Guest, Thank you for your feedback. Sincere apologies for the hiccup in delivering our service in meeting our guest's expectation. Certainly this will be reviewed and retraining to avoid such repeats. Good to know you had a pleasant stay with us and hope to serve you better in your future visits. Sincerely, The Management of Fahrenheit Suites

8/10 Good

WY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently Located Apartment-Hotel
Second time staying here and noting to complaint about. Thumbs up to the front desk staff for allowing us to check-in early, really appreciate it.
Response from Eugine on 22 May 2018
Dear Guest, Thank you for sharing your feedback. Good to know that you had a pleasant stay with us and satisfied with our product and services. Thank you for staying with us and look forward to serve you again. Sincerely, The Management of Fahrenheit Suites

10/10 Excellent

Zaidi

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable and will come again.
-The room was comfortable, my family loved it. We got cheap price via Hotels.com (not-refundable promo). - Wifi speed surprisingly laju - Info; No breakfast, parking under Fahrenheit Mall, from parking take lift to level 5 for check in, then take lift to rooms.
Stayed 1 night in Mar 2018
Response from Eugine on 22 May 2018
Dear Guest, Thank you for sharing your feedback. Good to know that you had a pleasant stay with us and satisfied with our product and services. Thank you for staying with us and look forward to serve you again. Sincerely, The Management of Fahrenheit Suites

8/10 Good

Dg salwah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Eugine on 28 Feb 2018
Dear Guest, Thank you for your feedback. Glad that you had a pleasant stay with us. Thank you for staying with us and see you again soon. Sincerely, The Management of Fahrenheit Suites

6/10 Okay

Denny

Disliked: Property conditions & facilities
Good location and spacious room
The hotel looks old need a renovation but the rooms very spacious and good location.
Response from Eugine on 28 Feb 2018
Dear Guest, Thank you for your feedback. Good to know you had a pleasant stay with us and hope to serve you better in your future visits. Sincerely, The Management of Fahrenheit Suites

8/10 Good

Zul

Liked: Staff & service, room comfort
Stayed 3 nights in Feb 2018
Response from Eugine on 21 Feb 2018
Dear Guest, Thank you for sharing your feedback. Good to know that you had a pleasant stay with us and satisfied with our product and services. Thank you for staying with us and look forward to serve you again. Sincerely, The Management of Fahrenheit Suites

4/10 Poor

Ben , Malaysia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Lousy hotel but location is good
Lousy air conditioning's so noisy disturbing my sleep and the head board of the bed is so noisy, not a pleasant stay in this hotel, I won't come back again.
Stayed 1 night in Feb 2018
Response from Eugine on 6 Feb 2018
Dear Guest, Thank you for your feedback. Sincere apologies for the hiccup in delivering our service in meeting our guest's expectation. Certainly this will be reviewed and retraining to avoid such repeats. Hope to serve you better in your future visits. Sincerely, The Management of Fahrenheit Suites

8/10 Good

kp, johor bahru

Liked: Room comfort
nice location opposite to pavilion
nice place to stay, convenient and quiet just that there is not enough remote control for aircon, wide space and best location say it all
Stayed 2 nights in Jan 2018
Response from Eugine on 30 Jan 2018
Dear Guest, Thank you for sharing your feedback. Good to know that you had a pleasant stay with us. Thank you for staying with us and look forward to serve you again. Sincerely, The Management of Fahrenheit Suites

8/10 Good

Constance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very centralised with shopping malls around.
Stayed 2 nights in Jan 2018
Response from Eugine on 30 Jan 2018
Dear Guest, Thank you for sharing your feedback. Good to know that you had a pleasant stay with us and satisfied with our product and services. Thank you for staying with us and look forward to serve you again. Sincerely, The Management of Fahrenheit Suites

8/10 Good

Katherine

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2018
Response from Eugine on 23 Jan 2018
Dear Guest, Thank you for your feedback. Glad that you had a pleasant stay with us. Thank you for staying with us and see you again soon. Sincerely, The Management of Fahrenheit Suites

6/10 Okay

Mustapha

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2018
Response from Eugine on 23 Jan 2018
Dear Guest, Thank you for your feedback. Sincere apologies for the hiccup in delivering our service in meeting our guest's expectation. Certainly this will be reviewed and retraining to avoid such repeats. Good to know you had a pleasant stay with us and hope to serve you better in your future visits. Sincerely, The Management of Fahrenheit Suites

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room is spacious and clean. the building is kinda old but remain clean. swimming pool is a bit far to assess. WIFI have to reconnect every time as it will disconnect once ur mobile is not use for sometime.
Stayed 2 nights in Jan 2018
Response from Eugine on 23 Jan 2018
Dear Guest, Thank you for your feedback. Glad that you had a pleasant stay with us. Thank you for staying with us and see you again soon. Sincerely, The Management of Fahrenheit Suites

2/10 Terrible

Ng

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad shape, disastrous stay
I booked thinking that it is a 4 star accommodation. The place is not livable. The rooms qnd Hall are dusty, bad musky smell, old paint peeling, unattended loose wires and open ceiling that is just waiting for accident to happen. The room Shower water leaking, bath tower is stained, the sofa is so stained and smelly, it is worst than the sofa in trash bin of my neighbourhood.
Stayed 1 night in Dec 2017
Response from Eugine on 15 Jan 2018
Dear Guest, Thank you for sharing your feedback. My sincere apologies the level of service and the product did not meet your expectation. Certainly these areas need proper rectification and improvement. Thank you for staying with us and hope to serve you better in your future visits. Sincerely, The Management of Fahrenheit Suites