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Reviews of Yourplace Top Apartments

Yourplace Top Apartments
Garncarska 8, Kraków, Lesser Poland

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 58 reviews" "
Rating 8 - Good. 29 out of 58 reviews" "
Rating 6 - Okay. 10 out of 58 reviews" "
Rating 4 - Poor. 5 out of 58 reviews" "
Rating 2 - Terrible. 0 out of 58 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible Customer Service - location is great
I checked in & was told by staff 2x to be quiet. Was given map to my flat. It was 12 min walk over tons of cobblestones-wish staff had explained it was so far -i would have gotten another Uber -3 euros!! Flat was in top floor with super thin walls. Clearly the owner bought a penthouse then subdivided it into multiple apartments-it had very thin walls and doors. Cutting board was stained with tomato. Neighbors/guests were loud & noisy. Internet was slow like dial-up & I had to buy data on my phone to use my laptop. I tried to resolve issues with staff who told me many guests from Expedia/Hotel.com have complained about distance to flat. Management told me that it was (in the fine print) noted the 2 different locations of checkin vs apartment & it was my fault for not knowing. They said a technician verified internet was working, which it only got better for me after 50% of my day.
Stayed 4 nights in Jul 2019

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed
Very good accommodation was good ideal for our stay comfortable bed s everything you need in apartments for short or long stay .Well organised booked transfer to and from Airport Sabastian the driver was very polite and punctual .There is quiet a few flights of stair to the apartment so you need to be able to climb them that is the only down side every thing else was great very pleased
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, modern but in an old traditional building. Amazing location
Stayed 2 nights in Dec 2018

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a few nights
We reserved a 1BR apt and it ended up having a bedroom in addition to a loft space with another bed. Everything was on the smaller side, but fine for a couple nights. Washing machine was nice to have, but there wasn't anywhere to dry the clothes so we just had them strewn about the kitchen table and living room. Location is quiet, but not very near to restaurants or any interesting sights (or the train station).

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
I don't normally bother writing reviews however..!
The overall decor and presentation of the apartment was of a good standard and reasonably comfortable. However some things needed improvement-there were no curtains on the Windows only thin straw blinds which let the light in from 5am much to our dismay! The wardrobe was tiny beyond belief and there was very little storage space for clothes. No one serviced our room for the 5 days we were there, and consequently we had the same towels for this period which was unacceptable, the bins were overflowing and we ran out of toilet rolls. The apartments were also up 3 flights of stairs with no lift, which was pretty hard going with a suitcase and no help. Also the room was quite cramped And was not really big enough for 3 people.

10/10 Excellent

Fredrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great cheap discount hotel that was clean

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Manuel, Calgary Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment to be rented
The apt was great. You will need to pick up the keys at one location, then walk to the apt that you rented. Location was good, about 10 to 15 min to main square downtown. Internet wifi wasn't working but give a call to the person who checked us in and repaired fairly quickly. Thanks

8/10 Good

Volodymyr, Zhytomyr

Small apartment close to main square.
pros: - In about 10 minutes from main square; - Very nice personnel on the front-desk (but, located in different building); cons: - room is really small for a family with 9 years old kid; - bed for kid was very uncomfortable;

8/10 Good

Adrian, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful apartment in a beautiful city
What an amazing city!! The apartment is located only a 5 min walk from the main square. It is very modern, clean, all mod cons and ideal for a short stay. The building is deceiving from outside as like most architecture in Kraków it is old looking. But the apartments are all new and incredidibly funky. Will definitively stay here again!

8/10 Good

Ian, Chester, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay in a great city.
Accommodation was fairly basic and a little smaller than I expected but for the short time we were there it was ideal really. The location was great as only a short walk from the main square and for the price it ticked all the boxes. All five of us enjoyed it and would definitely come back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Great location close to market. We did not get instructions for picking up key until later because we did not have WiFi service, so spent an hour figuring it out but they were very kind was we found the office. Very clean and comfortable.

8/10 Good

Arkadiusz

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

K, Warners Bay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation for a family or group
Great three bedroom apartment. Plenty of room for a family of three. Would recommend it to anyone looking for accommodation in Krakow.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Compact Studio Flat
The have found ways to make use of a small space. Very comfortable (for 2 people) if you do not intent to spend time in the flat. Recently renovated, so everything is new and in great condition. Quiet as well. The bed is on a platform above the bathroom, which was fun and novel, steep climb down the stair in the middle of the night though! (While there we also got to look at the single person flat, that is tiny, wardrobe size, but includes a single bed, shower, toilet, microwave, tv and kettle. But NO windows! It is novel but might not be that comfortable for more than one night. ) Also be aware that the keys need to be picked up at a separate office before hand, which is and extra bit of a walk.

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, small apartment
Lovely, small apartment, only 10 minutes walk from the square.Pick up and drop off at the airport was excellent. It is on the 4th floor and after walking most of the day,those last few steps can be a challenge. There were 3 of us staying there and it was comfortable, 4 would be the max for me, even though it's classed as a 6 occupancy. I would take along: a j cloth, tea towel, 2 pillow slips for spare pillows( they were a bit grotty) and a couple of towels. They change towels if your stay is over 6 days, but for a small fee you can have them changed when you want. A nice break!

6/10 Okay

Barbaravullo

Travelled with family, Travelled with group
Posizione buona. Servizi non ce ne sono quindi non posso dare un giudizio. Dalle foto sembrano molto più belle, ma sono comunque carine. Se viaggiate con persone anziane o con disabilità avvertite, perché alcuni appartamenti sono faticosi da raggiungere per via delle scale (no ascensore)
Stayed 4 nights in Aug 2019

8/10 Good

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Helt grei leilighet
Vi er en familie på 4 og fikk en leilighet med 4 sengeplasser og en sovesofa til 2. Leiligheten fungerte godt for oss, men jeg forstår ikke at man vil klare å bo 6 stykker i leiligheten - da blir det trangt! Dessverre var de to sengene på hemsen umulig å bruke. Varmtvannsberederen var uisolert og lå i kneveggen ved sengen, så oppe på hemsen ble det så hett av vi måtte flytte oss ned til sovesofaen i stuen i løpet av natten. Mulig det er deilig å ligge på hemsen på kalde vinterdager?? Sovesofaen fungerte greit, men den var litt ødelagt så vi måtte bygge den opp i det ene hjørnet. Soverommet nede var det ingenting å klage på. Kjøkkenet og badet var også bra og velutstyrt. Et lite minus er at leiligheten ligger helt i toppetasjen uten heis. Mange trapper å gå med mye bagasje. Kun takvinduer, så leiligheten virker litt mørk. Også verdt å merke seg at "resepsjonen" ligger minst 10 minutters gange fra leiligheten. Ellers grei plassering av leiligheten.
Stayed 2 nights in Jul 2019

4/10 Poor

TZU-CHI

Disliked: Cleanliness, staff & service
下次換家
Stayed 6 nights in Jun 2019

8/10 Good

Ole Jørgen Øisjøfoss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Krakow
Leiligheten hadde flott beliggenhet, god renhold og godt utstyrt. Frokost som tilbys mot betaling anbefales ikke. Når et kjøkken er godt utstyrt savner jeg et lite kjøkkenbord som vi kan spise ved. Ikke et rundt bord med nedslitte skinnstoler der du får bordet i hake høyde. At det heller ikke skiftes håndkler og sengetøy automatisk er svakt. Det kan kjøpes ved siden av så sant ikke oppholdet er lengre enn 6 netter.
Stayed 5 nights in Jun 2019

8/10 Good

Berit

Liked: Cleanliness, staff & service, property conditions & facilities
Bra enklare lägenhetshotell, nära centrum man, går på 10 min. Minus för sängen, som var stenhård.
Stayed 7 nights in Mar 2019

6/10 Okay

Utente, Italia

Travelled with family
Disliked: Staff & service, amenities
La posizione in centro città le dimensioni e gli utensili a disposizione
Stayed 2 nights in Jan 2019

10/10 Excellent

Rafael

Apartamento confortável, com todo o tipo de utensílio necessário para a estadia. Localizado a apenas alguns metros do centro da cidade.
Stayed 3 nights in Nov 2018
Response from Aleksandra on 29 Nov 2018
Thank you and see you again!

8/10 Good

Zlatka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Estadia sem problemas. Agradavel. Muito boa localização, perto da Universidade e da cidade velha.Apartamento bem limpo, com todo o equipamento necessário.
Stayed 4 nights in Sep 2018
Response from Yourplace on 29 Nov 2018
Thank you for your reservation . See you again we hope!

6/10 Okay

DogOn

Liked: Staff & service
静か
静かでよいと思いますが、 写真にある綺麗な部屋とは、大きく異なりました。 セキュリティーもしっかりしています。
Stayed 5 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Tolle Und Schöne Stadt
Für 1 oder 2 Tage reicht dieses Apartment vollkommen aus.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel apartment with friendly staff
We stayed for 3 nights at top apartments and are happy with our stay. For a couple of nights this hotel is perfect for the low price. Nearby to old the old town. I could perhaps be a little bit to warm in the loft even though we had an AC in the room. I suggest a website for the hotel since they offered a lot of extra services such as trips to auschwitz-birkenau for a good price, but in our case we had already booked since we couldn't find any prices in the confirmation emails. The hotel also offers transfers from the airport for a good price. Really friendly and helpful staff!
Stayed 3 nights in Aug 2017

6/10 Okay

Artur

Liked: Cleanliness
Disliked: Staff & service
Marny serwis
Po odbiór klucza trzeba się udać na inną ulicę, co w korkach trwa i trwa, trzeba się naczekać na połączenie z recepcją, a do tego wszystkiego kaucja 500zł!!!

10/10 Excellent

federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appartamento per gruppi molto valido
Trascorsi 5 giorni perfetti a livello logistico. Appartamento pulito e con servizi igienici ottimi. Vicinissimo al centro (meno di 10 minuti a piedi) e comunque ai mezzi di trasporto.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Zima a hluk
S ubytováním jsme nebyli příliš spokojení. V prvé řadě jsme byli ubytování na jiné adresa než je napsáno v objednávce apartmánu. Byli jsme ubytování dále od centra a u frekventované silnice. Po příchodu na ubytování nás přivítala zima. Zapnuli jsme topení na maximu a vyrazili do města. Po příchodu ve večerních hodinách nebyla teplota v apartmánu vůbec příjemná. Stále bylo zima. Chtěli jsme se ohřát teplou sprchou, ale bohužel netekla ani teplá voda. Druhý den jsme nedostatky reklamovali na recepci a bylo nám řečeno, že došlo k poruše kotle, kterou již opravují. V odpoledních hodinách již tekla teplá voda a v apartmánu byla vyšší teplota, ale chtěli bychom ještě větší. Na recepci jsme se dotazovali proč jsme ubytování na jiné adrese, než je na stránkách hotels.com. Bylo nám odpovězeno, že je na ubytovacím zařízení kde nás ubytují a adresa na stránkách je pouze orientační.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
J.P a Cracovie
La photo présentée ne correspond en rien à l'appartement. Nous avons été trés mal accueilli par l'agence qui en est propriétaire. Cette derniére vous remet un plan avec lequel vous êtes sensés trouver votre lieu de séjour. Dans l'appartement, vous avez un tabouret qui vous servira de table de nuit de chaise et de table vu qu'il n'y en a pas, seulement un bureau avec un gros fauteuil. L'isolation est une catastrophe nous avons passé la semaine avec et chez les voisins vu que l'on entendait tout ce qui s'y passé de la conversation au reste..... De plus le chauffage est baissé au minimum dans la journée avec moins 5 c'est un peu juste;Dommage car Cracovie est une ville superbe

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Séjour à Cracovie
Belle prestation de cet appartement. Parking en sous sol, avec supplément non indiqué. Mais indispensable et prix tout à fait correct. L'appartement est idéallement placé à quelques pats du centre ville de Cracovie. Arrivé compliqué avec recherche de la réception des clés....Si non très bien

8/10 Good

modesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
As acomodações são excelentes. Pena que o sistema de aquecimento só tem duas temperaturas: gelada ou torrando. Não há meio termo. A máquina de lavar roupa tb deu problema: só ficava no molho. Nossa roupa ficou 12 horas lavando. Imaginem o cheiro horrível...

8/10 Good

Michele, Trapani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cracovia agosto 2015
Ci siamo fatti una settimana a Cracovia, davvero fantastica e magica città, bellissima , pulita, sicura, servizi eccellenti etc.. Il nostro monolocale su YourPlaceapartments, l'abbiamo trovato spazioso, pulito e comodo, vicinissimo al centro in Ulica Garncaska a due passi da Rynek Glowny. Davvero ottimo ! Unico punto negativo è : il monolocale era al terzo piano senza ascensore , davvero scomodo specialmente se si hanno bambini piccoli, passeggino da salire ogni volta un po faticoso !!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es war ein sehr schönes großes Apartment, nicht sehr weit vom Grüngürtel der Altstadt. Alles gut zu laufen. Nur parken ist schwierig. Von außen sollte das Gebäude noch restauriert werden.

10/10 Excellent

Leslie, Bratislava, Eslovaquia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Departamentos en Cracovia
Esta hermoso, los departamentos están muy limpios, modernos, totalmente equipados, el personal es muy amable, recomendable ampliamente.

8/10 Good

Ulle, Essen

Liked: Cleanliness, staff & service, property conditions & facilities
Ruhiges 1- Zimmer Apartment mit Küchenzeile
Das Apartment liegt zu einem Innenhof in einem ruhigen Wohngebiet im 3. Stock (kein Fahrstuhl), etwas weg vom Trubel der Altstadt, aber in 10 min ist man zu Fuß auf dem Marktplatz. Es gibt Einkaufsmöglichkeiten (Supermarkt, Bäcker) innerhalb von 100 m. Es war sauber, trotz kleiner Mängel habe ich mich wohlgefühlt. Für drei Personen ist es m.E. zu eng.

8/10 Good

Palle Hadding

Liked: Cleanliness
Godt indrettet til 6-8 personer.
Lyst og pænt, dejligt med 2 badeværelser i lejligheden.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Morgan, Sweden

Disliked: Cleanliness, property conditions & facilities, room comfort
Good Location, But!
Good location, but so dirty apartment and bad sleeping arrangements.

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Helt ok
Helt ok, men ikke noe mer enn det. Vi dro til oppgitt "hotell"adresse i Krakow, og endte opp foran en stengt dør inn til Yourplace Apartments. Vi prøvde å ringe telefonnummeret som stod oppgitt på et skilt ved døra, ingen tok telefonen. Vi ringte telefonnummeret som stod på bookingbekreftelsen, ingen tok telefonen. Så leste vi igjennom all informasjonen på bookingpapirene vi hadde printet ut, og først der stod det at innsjekk var på en ANNEN adresse enn selve leilighetskomplekset. Denne infoen kunne godt vært uthevet ;) Ellers var rommene helt ok, litt støvete og rimlig harde senger. Ingen såper annet enn håndsåpe på badet. Til sin pris, så fikk vi vel det vi betalte for, men det er ikke noe jeg anbefaler videre.

10/10 Excellent

Kamil, Anglia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your Place, Kraków
Polecam wszystkim, było swietnie :)

8/10 Good

Michal, A Coruna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polecam
Pobyt udany, pokoje o dobrym standardzie w bardzo dobrej okolicy.

6/10 Okay

alain, sablé

Liked: Cleanliness, property conditions & facilities
à10 minutes du cour de Cracovie
très agréable séjour de 3 jours à Cracovie.Appartement proche du centre historique à pieds.Bien situé pour découvrir la ville. Accès compliqué et peu clair à l'appartement.Pas de lumière pour introduire la clé à la porte avant l'accès à la chambre.TV défaillante

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
TITRE
EXCELLENT

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort