Outdoor pool, free pool cabanas, pool umbrellas
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Reviews of Centara Anda Dhevi Resort and Spa

4 out of 5
Centara Anda Dhevi Resort and Spa
182 Moo 3, Tambol Ao-Nang, Muang District, Krabi, Krabi

Reviews

8.6

Excellent

Rating 10 - Excellent. 449 out of 979 reviews" "
Rating 8 - Good. 387 out of 979 reviews" "
Rating 6 - Okay. 95 out of 979 reviews" "
Rating 4 - Poor. 38 out of 979 reviews" "
Rating 2 - Terrible. 10 out of 979 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Helen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We had a comfortable stay here for 1 week. Great location to lots of bars and restaurants. Staff very accommodating. Nice breakfast and great pool cocktails. Appeared a little busy and noisy here at times. Great for families.
Stayed 7 nights in Apr 2024

10/10 Excellent

Anusiah

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Nina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay. Staff. Food. Rooms. Pool. All excellent . Great buffet with more food than you could ever eat . Highly recommend the swim up rooms. Only 10-15 min walk to beach . Would def stay again
Stayed 8 nights in Mar 2024

6/10 Okay

Avinash

Travelled with group
Disliked: Property conditions & facilities
We had four rooms with King beds but only two came with king. Upon discussion with receptionist we were given one more room in a very dark and dirty location. Receptionist and manager were extremely rude and did not want to correct their mistakes. This is an old property that needs a renovation of both the building and the management. As a side note we have stayed in many properties in Ghailand and this was the worst experience.
Stayed 2 nights in Mar 2024
Response from Armard Odthon on 5 Mar 2024
Dear Avinash,Thank you so much for kind taking the time to leave your feedback for us. I would like to extend my sincere apologies that your recent stay did not meet your expectations. Your feedback is so valuable for us to make improvements. We do hope to welcome you back as we committed to improving our service. Sincerely yours, Armard Odthon (Front Office Manager)

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good hotel for a day or two. Expensive drinks, pool was always full and the worst bed I’ve ever slept on.
Stayed 2 nights in Feb 2024
Response from Armard Odthon on 5 Mar 2024
Dear Jonathan,Thank you very much for your time giving us the rating and comments, you are now part of Centara Anda Dhevi Krabi memory. We are glad to hear that you had a great time staying with us. I would like to extend my apologies for any inconvenience caused. Your feedback is so valuable for us to make improvements. We hope you visit us again, as your home in Krabi Thailand. Sincerely yours, Armard Odthon (Front office Manager)On behalf of your Centara Anda Dhevi team.

4/10 Poor

Maxine

Travelled with partner
Disliked: Amenities, property conditions & facilities
The hotel is located in the middle of a town in which we new. But when being around the pool you hardly get much sunshine due to the surrounding buildings. Getting in and out of the pool is a little dangerous as the poles move when entering. The pool needs an update and should be deeper. When coming off the slide it's that shallow you hit the floor. Breakfast is not in an inside building and is open... This needs to change due to flys and birds entering the restaurant. You have to ask for bacon? Which is not normal. The rooms are dated and the balcony we had was awful set above the smoking area for staff below with broken fencing as a view was an awful balcony view. The spa incredible the experience was amazing but they didn't seem to have my booking dispite booking. Breakfast on the last day we were told we hadn't paid for it in which we certainly did. Ok onto the good things... They have some nice staff. They also have a good happy hour. And there are restaurants in walking distance which are very good. Would we stay here again. No we wouldn't.
Stayed 2 nights in Feb 2024
Response from Armard Odthon on 5 Mar 2024
Dear Maxine,Thank you so much for kind taking the time to leave your feedback for us. I would like to extend my sincere apologies that your recent stay did not meet your expectations. Your feedback is so valuable for us to make improvements. We do hope to welcome you back as we committed to improving our service. Sincerely yours, Armard Odthon (Front Office Manager)

10/10 Excellent

Zara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here, the staff were lovely, breakfast was delicious with lots of variety and the location was great, walking distance from the beach. We had a swim up room and would definitely recommend.
Stayed 7 nights in Feb 2024
Response from Armard Odthon on 5 Mar 2024
Dear Zara, Thank you very much for your time giving us this lovely review, you are now part of Centara Anda Dhevi Krabi memory. We are glad to hear that you had a great time staying with us. We hope you visit us again, as your home in Krabi Thailand. Sincerely yours, Armard Odthon (Front Office Manager)On behalf of your Centara Anda Dhevi team.

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, facilities and staff.
Stayed 3 nights in Jan 2024
Response from Armard Odthon on 5 Mar 2024
Dear Eric, Thank you very much for your time giving us this lovely review, you are now part of Centara Anda Dhevi Krabi memory. We are glad to hear that you had a great time staying with us. We hope you visit us again, as your home in Krabi Thailand. Sincerely yours, Armard Odthon (Front Office Manager)On behalf of your Centara Anda Dhevi team

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service
Our least comfortable bed in our month in Thailand. The noise from the outside cupboards banging was an issue. Curtains need replacing. In general, this hotel needs a facelift. Nice pool, staff and a good breakfast.
Stayed 3 nights in Jan 2024
Response from Armard Odthon on 5 Feb 2024
Dear Kimberly,Thank you very much for your time giving us the rating and comments, you are now part of Centara Anda Dhevi Krabi memory. We are glad to hear that you had a great time staying with us. I would like to extend my apologies for any inconvenience caused. Your feedback is so valuable for us to make improvements. We hope you visit us again, as your home in Krabi Thailand. Sincerely yours, Armard Odthon (Front office Manager)On behalf of your Centara Anda Dhevi team

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to pool and towels was easy. Free baht program was worth doing. Happy hour good. Staff very friendly and helpful .Restaurant seemed over priced compared to great food one could get at close by numerous other restaurants
Stayed 7 nights in Jan 2024
Response from Armard Odthon on 5 Feb 2024
Dear John ,Thank you very much for your time giving us the rating and comments, you are now part of Centara Anda Dhevi Krabi memory. We are glad to hear that you had a great time staying with us. I would like to extend my apologies for any inconvenience caused. Your feedback is so valuable for us to make improvements. We hope you visit us again, as your home in Krabi Thailand. Sincerely yours, Armard Odthon (Front office Manager)On behalf of your Centara Anda Dhevi team.

6/10 Okay

Elisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We ended up moving after one night of our 3 night stay in Krabi to the Nakamanda Resort 15 mins away. I don’t believe this property warrants a 4 star rating, 3 star is more suited imo. Although the pool was lovely with the slide for the kids, the family room with balcony was quite basic and small, the tacos/nachos we had in the restaurant was barely edible, with the exception of the reception staff the other staff had very limited English speaking and struggled to understand our questions regarding lunch, and finally the location. It is a good 10 min walk to Aonang beach which was one of the worst beaches in Thailand imo. Not a clean looking beach that lends to swimming with the long shore boats crowded at the shore. It was all quite a low point for our stay in Thailand and as it was the end of our trip, we moved so that the whole trip would not be marred by this experience and were extremely grateful that we did.
Stayed 3 nights in Jan 2024
Response from Armard Odthon on 5 Feb 2024
Dear Elisa,Thank you so much for kind taking the time to leave your feedback for us. I would like to extend my sincere apologies that your recent stay did not meet your expectations. Your feedback is so valuable for us to make improvements. We do hope to welcome you back as we committed to improving our service. Sincerely yours, Armard Odthon (Front Office Manager)

8/10 Good

Mickey

Travelled with partner
We stayed for 2 weeks , the second room was nice overlooking the pool , downside pool is nice but this is really a kid friendly hotel , so lots of kids , the gym was ok but had to call them several times to turn the air conditioning, the breakfast was ok , but they don’t restock , so when you ask for example Gronala they say they ran out , there is no air conditioning in the breakfast area or lobby , with no fans , so it gets very hot
Stayed 14 nights in Jan 2024
Response from Armard Odthon on 5 Feb 2024
Dear Mickey,Thank you very much for your time giving us the rating and comments, you are now part of Centara Anda Dhevi Krabi memory. We are glad to hear that you had a great time staying with us. I would like to extend my apologies for any inconvenience caused. Your feedback is so valuable for us to make improvements. We hope you visit us again, as your home in Krabi Thailand. Sincerely yours, Armard Odthon (Front office Manager)On behalf of your Centara Anda Dhevi team.

10/10 Excellent

Rutendo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay, very clean and friendly staff.
Stayed 3 nights in Jan 2024
Response from Armard Odthon on 5 Feb 2024
Dear Rutendo, Thank you very much for your time giving us this lovely review, you are now part of Centara Anda Dhevi Krabi memory. We are glad to hear that you had a great time staying with us. We hope you visit us again, as your home in Krabi Thailand. Sincerely yours, Armard Odthon (Front Office Manager)On behalf of your Centara Anda Dhevi team.

10/10 Excellent

roxana

Stayed 2 nights in Jan 2024
Response from Armard Odthon on 5 Feb 2024
Dear roxana, Thank you very much for your time giving us this lovely review, you are now part of Centara Anda Dhevi Krabi memory. We are glad to hear that you had a great time staying with us. We hope you visit us again, as your home in Krabi Thailand. Sincerely yours, Armard Odthon (Front Office Manager)On behalf of your Centara Anda Dhevi team.

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel staff were friendly and welcoming. The hotel was in a great location and not too noisy.
Stayed 14 nights in Dec 2023
Response from Armard Odthon on 5 Feb 2024
Dear Catherine, Thank you very much for your time giving us this lovely review, you are now part of Centara Anda Dhevi Krabi memory. We are glad to hear that you had a great time staying with us. We hope you visit us again, as your home in Krabi Thailand. Sincerely yours, Armard Odthon (Front Office Manager)On behalf of your Centara Anda Dhevi team.

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front staff were helpful. The towel guy even made a point of learning our names…friendly guy! However, there should be more restrictions about wearing clothes in the pool. Overall a decent stay. Room was clean and breakfast was good.
Stayed 1 night in Dec 2023
Response from Armard Odthon on 5 Feb 2024
Dear Jim, Thank you very much for your time giving us this lovely review, you are now part of Centara Anda Dhevi Krabi memory. We are glad to hear that you had a great time staying with us. We hope you visit us again, as your home in Krabi Thailand. Sincerely yours, Armard Odthon (Front Office Manager)On behalf of your Centara Anda Dhevi team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow! Hideen gem.
Pleasant stay. Aonang beach Krabi is a gem. The hotel is modern bit on a quiet alley near several other hotels. Pool was lovely. Well run and family friendly resort that is very close to long tail boat and ferry services. B re a hea are clean and white sand without the tourist glut common in SE Asia.
Stayed 7 nights in Dec 2023
Response from Armard Odthon on 5 Feb 2024
Dear Anonymous, Thank you very much for your time giving us this lovely review, you are now part of Centara Anda Dhevi Krabi memory. We are glad to hear that you had a great time staying with us. We hope you visit us again, as your home in Krabi Thailand. Sincerely yours, Armard Odthon (Front Office Manager)On behalf of your Centara Anda Dhevi team.

6/10 Okay

Bharat Bhushan

Stayed 4 nights in Dec 2023

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Grzegorz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If not for the smell from the bathroom, I would have given five stars. The bathroom is very clean, though it just stinks so much. To be fully fair, if you keep the bathroom door closed, ypu don't get the smell in the room. Breakfasts tasty with rich selection of local and international food. Hotel staff very friendly and helpful.
Stayed 5 nights in Nov 2023

10/10 Excellent

SALIH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good staff and good breakfast
Stayed 3 nights in Nov 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good 4 star hotel
Spacious clean rooms, great breakfast buffet and helpful sfaff. Good location in Ao Nang.
Stayed 3 nights in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in good location. Good rooms and facilities with friendly, helpful staff. Excellent value
Stayed 4 nights in Oct 2023

10/10 Excellent

Svetlana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service.
Stayed 1 night in Oct 2023

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023

10/10 Excellent

SHERRY A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Arrival, Stay and Departure was 5Star across the board. The entire staff were so accomodating and friendly. They also have a delicious breakfast buffet available that is truly worth the 300 baht. The Property was beautiful and quite peaceful although we were here at the tail end of low season. Our room was beautiful and comfortable. I highly recommend the stay here. Hands down its top of my list of stays now.
Stayed 5 nights in Sep 2023

10/10 Excellent

Tomasz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had pool access room which was really great - lots of fun , nice pool bar with good selection of drinks, Fantastic breakfast, Good food at the restaurant, the hotel is clean, Very helpfull and friendly staff - highly recommended
Stayed 3 nights in Sep 2023

10/10 Excellent

Igal

Liked: Cleanliness, property conditions & facilities, room comfort
Second time in that Hotel, We were placed in a better room than the previous one. The room are big and clean the The furniture and fittings are a bit outdated
Stayed 1 night in Sep 2023

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price
The hotel is a little off the main strip of Ao Nang and it was pouring most of the time we were there. Aside from that, this hotel is great. Breakfast buffet was nice and this hotel had the biggest twin beds of our trip. There’s a pool table in the lobby and a water slide at the pool. Overall, the stay was nice considering the rain.
Stayed 3 nights in Aug 2023

8/10 Good

Igal

Stayed 5 nights in Aug 2023

10/10 Excellent

conor

Stayed 3 nights in Jul 2023

10/10 Excellent

samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice place with lovely big pool. Excellent value.
Stayed 9 nights in Apr 2023

8/10 Good

Donald, Boise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, pool was excellent to cool of in, staff were friendly. Priced well for the location and what was included
Stayed 3 nights in Apr 2023

10/10 Excellent

Jayraj

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant experience
Stayed 1 night in Apr 2023

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay and the room was good value for money
Stayed 6 nights in Mar 2023

10/10 Excellent

Diane, Cambridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility, excellent staff
Stayed 2 nights in Feb 2023

6/10 Okay

Nina

Travelled with partner
Liked: Cleanliness, staff & service
Its ok
Stayed 10 nights in Feb 2023

10/10 Excellent

Donata

Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week long stay
Loved everything
Stayed 5 nights in Jan 2023

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2023

8/10 Good

kevin

Travelled with group
Liked: Staff & service, property conditions & facilities
Lovely property. Short walk to the beach and longboats ( for touring the area ). Off the main strip so much quieter location but still easy access walking to everything. Very much enjoyed our stay there.
Stayed 4 nights in Jan 2023

8/10 Good

Carlwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The only complaint was that the bed was super hard and uncomfortable. We told the front desk and they tried to fix it with extra padding but to no avail.

6/10 Okay

Gabriel

Travelled with group
Liked: Cleanliness, staff & service
I liked this property for its great surrounding of shops, and food, and being close to the beach. One thing I did not like was how overcharged this place was with food and drinks. The beds were also very uncomfortable and hard to sleep in.

2/10 Terrible

Timothy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service here was disappointing. The staff were non-attentive on arrival. Our room was not ready at 3pm check-in time and we had to wait. We ordered drinks at the bar while waiting then had to wait another 20mins for them to serve our drinks. Photos on Expedia also misrepresent the rooms and facilities which are old and outdated. Overall not up to standard for a 4 star hotel. Better value for money elsewhere.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor customer service
Hotel.com and resort staff both did not reply to online queries.
Stayed 5 nights in Dec 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool access was excellent. loved the spa and the staff were extremely nice. The only thing were the beds the mattress was extremely uncomfortable.
Stayed 4 nights in Mar 2020
Response from Wissuta on 23 Mar 2020
Dear Valued Guest, Thank you very much for choosing us and for taking your time to share your feedback. Despite you have enjoyed your stay overall but please accept my sincere apology as some of aspects were not meet your expectation. I do appreciate your constructive comments and please rest assured that all have been taken on board to ensure our improvement. Once again, thank you for staying with us and we do hope to welcome you back here when you are next in Krabi. Sincerely yours, Wissuta Executive Secretary

10/10 Excellent

Richard, London UK

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable location five minutes walk from beach. Good location for local dining options
Stayed 4 nights in Feb 2020
Response from Wissuta on 21 Feb 2020
Dear Richard, Thank you very much for choosing us and for taking your time to share your feedback. We all pleased to hear that you have enjoyed your stay and look forward to welcoming back again in the near future. Sincerely yours, Wissuta Executive Secretary

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Was a bit noisy early in the morning with housekeeping staff pushing their trolleys and talking loudly. Tried to extend stay but was asked to leave anyway as they were fully booked. Think its important for any hotel to accommodate existing guests.
Stayed 3 nights in Feb 2020
Response from Wissuta on 21 Feb 2020
Dear Valued Guest, Thank you very much for choosing us and for taking your time to share your feedback. Despite you have enjoyed your stay overall but please accept my sincere apology as some of aspects were not meet your expectation. I do appreciate your constructive comments and please rest assured that all have been taken on board to ensure our improvement. Once again, thank you for staying with us and we do hope to welcome you back here when you are next in Krabi. Sincerely yours, Wissuta Executive Secretary

10/10 Excellent

Rachael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Wissuta on 21 Feb 2020
Dear Valued Guest, Thank you very much for choosing us and for taking your time to share your feedback. We all pleased to hear that you have enjoyed your stay and look forward to welcoming back again in the near future. Sincerely yours, Wissuta Executive Secretary

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness
We arrived the hotel approx 1600hrs and was told the room was not ready as official checkin time is 1400hr. When they gave us the key and told us the room was ready at approx 1700hrs, the room was still under cleaning and the cleaner rushed the room for us and the cleaniness was not up to standard. Worst till they run out of towels and eventually they gave us pool towel.
Stayed 3 nights in Dec 2019
Response from Wissuta on 31 Dec 2019
Dear Valued Guest, Thank you very much for taking your time sharing feedback following the stay recently. We all do regret to hear that your expectations were not being met in several aspects. Please accept our sincere apology for any inconvenient during your stay. I do appreciate your constructive comments and please rest assured that all have been taken on board to ensure our improvement. Once again, thank you for choosing us as destination. Sincerely yours, Wissuta Executive Secretary