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Reviews of Ayana Holiday Resort

3 out of 5
Ayana Holiday Resort
Kg. Kalanggaan, Mile 35, Tinompok National Park, Ranau, Sabah

Reviews

7.4

Good

Rating 10 - Excellent. 14 out of 85 reviews" "
Rating 8 - Good. 41 out of 85 reviews" "
Rating 6 - Okay. 22 out of 85 reviews" "
Rating 4 - Poor. 6 out of 85 reviews" "
Rating 2 - Terrible. 2 out of 85 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Law, KL

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pros: Beautiful greenery scene; Room is big. Cons: Water pressure too low.. hard to shower; Worst soundproofing ever.. I can hear the conversation from next room, and also the footstep outside my room, too much noise; No bedside table.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2019

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap stay near Kinabalu national park
Very good location, short walk along the road to the national park. Big spacious clean room, with daily cleaning, beautiful location with lovely views. Only issue was things in the room got slightly damp in the morning but really worth it for the cheap price!
Stayed 3 nights in Jan 2019

8/10 Good

Mohd Hafiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room facilities very poor such water heater not function. No basic tv channel. No shelter while walking from front desk
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Stayed 1 night in Nov 2018

6/10 Okay

Qian, Johor, Malaysia

Liked: Staff & service
Disliked: Cleanliness, room comfort
Cleanliness issue
Pros: staffs are very friendly, hotel looks great from the outside Cons: room is not clean ( there are stains on blankets, bedsheets, kettle, wall, toilet), toilet is full of bugs at night, weird smell on blanket and towels Overall experience is not good
Stayed 1 night in Sep 2018

6/10 Okay

Yeeling

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Nur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pillow got bad stain
The place was awesome but the service not that good. We got pillow with stain and the receptionist did not do anything even we have informed them.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

8/10 Good

Nurazry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Izuraihah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

sarahassan, kuala lumpur, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel can see the view in the morning. 😊
Everything just perfect.. will come again.. inshaa Allah.
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Overall room just nice Room more privacy but many cat waiting in front of door..when the door is open all cat run into the room. The view not very nice and the pillow is not comfortable. Suggest to provide more pillow in the room.. easier to parking.. this part im very satisfied..
Stayed 1 night in Jul 2017

8/10 Good

Anne, Tasmania

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Mt Kinabalu
Very reasonably priced room. Be prepared for 140 steps down to your room and obviously the same back up with your luggage. Approx 1km walk to Mt Kinabalu entrance. No restaurant on site but good cheap eats across the road from the park entrance. Hot water is not all that good in the shower and the local cats were a bit annoying.
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and cozy room. very cold at night. good location just along the road to kundasang. strategic location
Stayed 1 night in Jul 2017

10/10 Excellent

Kelly, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable resort with good view
Stayed there for 3 nights and enjoyed the cold air and walk to KK park.
Stayed 3 nights in Jun 2017

8/10 Good

Elbert

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
50% 50% Give and Take
The pillow are dirty and not cover with pillow case, and at the end we ask for changes for all pillows. X10 pillows and pillow case... Cannot see mount Kinabalu. No view...
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall ok because near with dairy farm
its awesome...recommended near with town, attraction place and other.... suitable for honeymoon and family trip Rate for 1 night is cheap
superior room

10/10 Excellent

eida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice im so happy..this place fill me like a honeymoon..

4/10 Poor

Hudabiah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Mimie, KL

Liked: Cleanliness, staff & service, room comfort
Hotel near to main road
The check-in was fast and the receptionists were friendly. Two standard rooms were close to the main entrance/reception area. Deluxe room situated downstairs and took near 3 mins to climb up. The rooms downstairs are not suitable for elderly. Water heater did not function well. The rest were on average.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with garden view
Room 8.. nice n clean room..wide open window. bathroom(shower leaking..need to fix) Very nice view..especially in the morning. Not so privacy..u can hear the voice n sound of water heater(shower) from the next door. Overall 3.5*

6/10 Okay

AISYAH, MALAYSIA

Liked: Staff & service
LOTS OF STAIRS
TOTALLY NOT RECOMMENDED FOR THOSE WHO ARE TRAVELING WITH ELDERLY OR SENIOR CITIZENS AND OKU PERSON. NEED TO GO THROUGH STAIRS TO GO TO THE ROOM. SO MANY BUGS AND INSECTS AT NIGHT ESPECIALLY IN THE BATHROOM.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Ming, Kuala Lumpur

Liked: Cleanliness, staff & service, room comfort
Not for senior citizen and family with kids
The room condition and cleanliness is up to standard but if you plan to stay with little kids and senior citizen, please stay away from this hotel, there is a long staircase to walk. If you don't mind for this little exercising and no breakfast provided, this could be one of the good choice though.

8/10 Good

Intan, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All you need in Kundasang.
The rooms are comfortable, quiet and very pleasing. Even though you did not get the best view from MT. Kinabalu but the forest at back also quiet pleasing. very quiet at night.

8/10 Good

Sabrina, malaysia

Liked: Staff & service
the room is comfortable enough but the water heater doesn't work well

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

SEARON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need more improvement on insect control. Like netting. Mosquito prove

8/10 Good

wilson S.T, Sandakan

Liked: Cleanliness, staff & service, room comfort
Value for money.
Was a 1 night stay.x comfortable sleep. But mosquito net is by essential because there are plenty of moths stick on the wall n ceiling.water heater can't provide hot water unless u bring down the water pressure. Don't expect mountain view from here.

8/10 Good

Dewy & Maple, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice laid back place with privacy.
My family and I liked the location of this hotel where it is just a short drive to the Kundasang tourist attraction such as the Desa Cattle Farm Mesilou.

10/10 Excellent

srimurgan, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relaxing solo getaway
had a relaxing and a peaceful getaway. the room doesn't have an air condition unit or fan.anyway, don't need them either cos it was really cold at night, chilling at day time. quiet, peaceful and relaxing environment. quick check in. less than 10 mins drive to kundasang town. less than 5 mins drive to kinabalu national park. no problems for parking. Never forget to experience the view from Honun Farm, Kg. Bundu Tuhan. Fantastic mountain view.

8/10 Good

Jason, ADELAIDE

Liked: Cleanliness, property conditions & facilities, room comfort
Extremely close to Kinabulu NP
Really need to fix the hot water in the shower. Splurted out sporadically and turned off constantly (also could do with other basics like soap dishes etc). Otherwise a great stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Adrian, Gloucester

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Damp accomodation
This was the worse accommodation I have ever stayed in for one reason DAMP, the bed clothes were damp and within an hour the spares clothes in our bags were damp. It was miserable and we only stayed for one night instead of two nights booked. I fully appreciate for the money you cannot expect a 4 star hotel and there are few other options in the area. Without the damp it would have been bearable. I accept there was no A/C but because of the damp it was also cold and the owners charge you extra for a blanket which we finally asked for around 9pm but they were closed. If we had a blanket that too would have been damp within 30 mins. Hotels.com should remove the Ayana from it's website. This is the first time I have ever written a review.

8/10 Good

Widy

Liked: Cleanliness, room comfort
Breathtaking scenery
I stay at deluxe room with balcony which is give me a really peace of mind with jungle view. Area is cold, u can get free aircond. The scenery is just breathtaking. Weekdays offers quietness with cheaper rate.

8/10 Good

SHADY, Singapore

Liked: Staff & service
Nice and relaxing stay
I booked the superior room which has a view on a green area , it was a very relaxing stay specially after you come back from kk mountain, it is walking distance from kk park, about 1.2 km but you will not feel it is long because of the colourful flowers in your way. Room is clean. superior and deluxe room have a balcony. Bathroom is okay and there is hot water (very important). Everything was good but the only thing which I have already read in reviews and I have seen there is the insects, they need to install something for that rather than that it was a nice stay.

6/10 Okay

Faizal Haredz, Shah alam

Liked: Cleanliness
Relax n enjoy !
Good n cold but no phone to receptionist.too many dog outside the room.The rest i'll gv 4 star!

10/10 Excellent

Anrio, Kota kinabalu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love nature around
Amazing..if u love nature it's the best stay...sleeping with butterfly..will definitely come again..

6/10 Okay

Lee chu, Kota kinabalu

It would be better if they could install mosquito netting cos in the evening a lot of insects would be flying into the rooms and toilet thru the Windows.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Room comfort
Overall just okey
I stay at ayana for 2 days 1 night. Nice resort but they should improve service. No bedroom slippers,water heater not functioning well and water at toilet so slow.. Hard to find ayana when night comes.

8/10 Good

Nur Farihah, Semporna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Ayana!
It's great!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to nature
Confortable place to stay. Very relaxing and calming.