Kg. Kalanggaan, Mile 35, Tinompok National Park, Ranau, Sabah
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 14 out of 85 reviews" "
10 - Excellent
14
Rating 8 - Good. 41 out of 85 reviews" "
8 - Good
41
Rating 6 - Okay. 22 out of 85 reviews" "
6 - Okay
22
Rating 4 - Poor. 6 out of 85 reviews" "
4 - Poor
6
Rating 2 - Terrible. 2 out of 85 reviews" "
2 - Terrible
2
7.6/10
Cleanliness
7.6/10
Staff & service
6.0/10
Amenities
7.2/10
Property conditions & facilities
Reviews
4/10 Poor
Law, KL
Travelled with group
9 Oct 2019
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pros: Beautiful greenery scene; Room is big.
Cons: Water pressure too low.. hard to shower; Worst soundproofing ever.. I can hear the conversation from next room, and also the footstep outside my room, too much noise; No bedside table.
Very good location, short walk along the road to the national park. Big spacious clean room, with daily cleaning, beautiful location with lovely views. Only issue was things in the room got slightly damp in the morning but really worth it for the cheap price!
The room facilities very poor such water heater not function. No basic tv channel. No shelter while walking from front desk
Verified traveller
Stayed 2 nights in Dec 2018
6/10 Okay
Verified traveller
25 Nov 2018
Verified traveller
Stayed 1 night in Nov 2018
8/10 Good
Verified traveller
13 Nov 2018
Verified traveller
Stayed 1 night in Nov 2018
6/10 Okay
Qian, Johor, Malaysia
18 Sept 2018
Liked: Staff & service
Disliked: Cleanliness, room comfort
Cleanliness issue
Pros: staffs are very friendly, hotel looks great from the outside
Cons: room is not clean ( there are stains on blankets, bedsheets, kettle, wall, toilet), toilet is full of bugs at night, weird smell on blanket and towels
Overall experience is not good
Overall room just nice
Room more privacy but many cat waiting in front of door..when the door is open all cat run into the room. The view not very nice and the pillow is not comfortable. Suggest to provide more pillow in the room.. easier to parking.. this part im very satisfied..
Very reasonably priced room. Be prepared for 140 steps down to your room and obviously the same back up with your luggage.
Approx 1km walk to Mt Kinabalu entrance.
No restaurant on site but good cheap eats across the road from the park entrance.
Hot water is not all that good in the shower and the local cats were a bit annoying.
The pillow are dirty and not cover with pillow case, and at the end we ask for changes for all pillows. X10 pillows and pillow case... Cannot see mount Kinabalu. No view...
The check-in was fast and the receptionists were friendly. Two standard rooms were close to the main entrance/reception area. Deluxe room situated downstairs and took near 3 mins to climb up. The rooms downstairs are not suitable for elderly. Water heater did not function well. The rest were on average.
Room 8..
nice n clean room..wide open window.
bathroom(shower leaking..need to fix)
Very nice view..especially in the morning.
Not so privacy..u can hear the voice n sound of water heater(shower) from the next door.
Overall 3.5*
Verified traveller
6/10 Okay
AISYAH, MALAYSIA
8 Feb 2017
Liked: Staff & service
LOTS OF STAIRS
TOTALLY NOT RECOMMENDED FOR THOSE WHO ARE TRAVELING WITH ELDERLY OR SENIOR CITIZENS AND OKU PERSON. NEED TO GO THROUGH STAIRS TO GO TO THE ROOM. SO MANY BUGS AND INSECTS AT NIGHT ESPECIALLY IN THE BATHROOM.
The room condition and cleanliness is up to standard but if you plan to stay with little kids and senior citizen, please stay away from this hotel, there is a long staircase to walk. If you don't mind for this little exercising and no breakfast provided, this could be one of the good choice though.
The rooms are comfortable, quiet and very pleasing. Even though you did not get the best view from MT. Kinabalu but the forest at back also quiet pleasing. very quiet at night.
Intan
8/10 Good
Sabrina, malaysia
22 Sept 2016
Liked: Staff & service
the room is comfortable enough but the water heater doesn't work well
Need more improvement on insect control. Like netting. Mosquito prove
SEARON
8/10 Good
wilson S.T, Sandakan
6 July 2016
Liked: Cleanliness, staff & service, room comfort
Value for money.
Was a 1 night stay.x comfortable sleep. But mosquito net is by essential because there are plenty of moths stick on the wall n ceiling.water heater can't provide hot water unless u bring down the water pressure. Don't expect mountain view from here.
My family and I liked the location of this hotel where it is just a short drive to the Kundasang tourist attraction such as the Desa Cattle Farm Mesilou.
had a relaxing and a peaceful getaway. the room doesn't have an air condition unit or fan.anyway, don't need them either cos it was really cold at night, chilling at day time. quiet, peaceful and relaxing environment. quick check in. less than 10 mins drive to kundasang town. less than 5 mins drive to kinabalu national park. no problems for parking. Never forget to experience the view from Honun Farm, Kg. Bundu Tuhan. Fantastic mountain view.
Really need to fix the hot water in the shower. Splurted out sporadically and turned off constantly (also could do with other basics like soap dishes etc). Otherwise a great stay.
This was the worse accommodation I have ever stayed in for one reason DAMP, the bed clothes were damp and within an hour the spares clothes in our bags were damp. It was miserable and we only stayed for one night instead of two nights booked. I fully appreciate for the money you cannot expect a 4 star hotel and there are few other options in the area. Without the damp it would have been bearable. I accept there was no A/C but because of the damp it was also cold and the owners charge you extra for a blanket which we finally asked for around 9pm but they were closed. If we had a blanket that too would have been damp within 30 mins. Hotels.com should remove the Ayana from it's website. This is the first time I have ever written a review.
Adrian
8/10 Good
Widy
18 Jan 2016
Liked: Cleanliness, room comfort
Breathtaking scenery
I stay at deluxe room with balcony which is give me a really peace of mind with jungle view. Area is cold, u can get free aircond. The scenery is just breathtaking. Weekdays offers quietness with cheaper rate.
Widy
8/10 Good
SHADY, Singapore
2 Jan 2016
Liked: Staff & service
Nice and relaxing stay
I booked the superior room which has a view on a green area , it was a very relaxing stay specially after you come back from kk mountain, it is walking distance from kk park, about 1.2 km but you will not feel it is long because of the colourful flowers in your way.
Room is clean. superior and deluxe room have a balcony.
Bathroom is okay and there is hot water (very important).
Everything was good but the only thing which I have already read in reviews and I have seen there is the insects, they need to install something for that rather than that it was a nice stay.
SHADY
6/10 Okay
Faizal Haredz, Shah alam
26 Dec 2015
Liked: Cleanliness
Relax n enjoy !
Good n cold but no phone to receptionist.too many dog outside the room.The rest i'll gv 4 star!
Amazing..if u love nature it's the best stay...sleeping with butterfly..will definitely come again..
Anrio
6/10 Okay
Lee chu, Kota kinabalu
7 Dec 2015
It would be better if they could install mosquito netting cos in the evening a lot of insects would be flying into the rooms and toilet thru the Windows.
I stay at ayana for 2 days 1 night.
Nice resort but they should improve service.
No bedroom slippers,water heater not functioning well and water at toilet so slow..
Hard to find ayana when night comes.