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Reviews of The River Inn Thredbo

3.5 out of 5
The River Inn Thredbo
142 Friday Drive, Thredbo, NSW

Reviews

7.0

Good

Rating 10 - Excellent. 46 out of 240 reviews" "
Rating 8 - Good. 88 out of 240 reviews" "
Rating 6 - Okay. 61 out of 240 reviews" "
Rating 4 - Poor. 28 out of 240 reviews" "
Rating 2 - Terrible. 17 out of 240 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Matthew

Travelled with family and small children
Terrible communication! We tried to call hotel multiple times and NO ONE pick up the phone at all. No reply from email! What kind of hotel service that not contact guest if guest not yet check in! No courtesy call, no instruction on how to check in if arrived after check in time! We tried to call during operation time but noone answer! What a stressful experience! Room is much smaller than what we expected and dated! No heater in the room. Breakfast is just plain! Breakfast dining room was so dark!

10/10 Excellent

Ulla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2024

8/10 Good

Janelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 4 nights in Mar 2024

2/10 Terrible

Shobna

Stayed 1 night in Mar 2024

4/10 Poor

IAN

Travelled with partner
Disliked: Staff & service
Noisy pipes at night, no staff on reception, but you get what you pay for. It does what it says.
Stayed 3 nights in Jan 2024

6/10 Okay

Chandan

Liked: Staff & service
Convenience
Stayed 3 nights in Jan 2024

10/10 Excellent

Kate

Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
It’s an older hotel, as it was summer there was plenty of hot water and room was a good size for 2 adults and a small child. It was a great location for skiing and hiking. Breakfast was basic but better than nothing. Room had a microwave, kettle and tea and coffee making facilities but no plates or cutlery for microwave use.
Stayed 3 nights in Dec 2023

4/10 Poor

Sheereen

Travelled with partner
Disliked: Cleanliness
Dirty cups and plates in room and breakfast. Breakfast poor limited selection and service. Bed hard, tv remote broken. Everything else was Just ok.
Stayed 2 nights in Dec 2023

6/10 Okay

Tyson

Stayed 1 night in Dec 2023

8/10 Good

Lloyd

Liked: Cleanliness
For the price it was ok. Thredbo as a destination leaves much to be desired. It’s tired, outdated and expensive
Stayed 2 nights in Dec 2023

4/10 Poor

Zoe

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This property would be fine if you are a mad keen skier and plan on being very drunk for the rest of the time. The only redeeming feature is the proximity to the ski lifts, inconvenient for anything else. Needs renovations badly! Food was appalling.
Stayed 2 nights in Aug 2023

2/10 Terrible

Craig

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1 star accommodation at best. No staff no service. No heating. Accommodation for 4 adults was a one bed and mattresses on the floor. Dinning room was cold and dark. Only thing going for this hotel is location. Avoid at all cost. Do not stray here.
Stayed 2 nights in Aug 2023

6/10 Okay

Scott

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The only reason to stay at The River Inn is it’s proximity to the Chairlift.The foldout bed was the most uncomfortable thing I have ever tried to sleep on.The staff at reception never even bothered to get out of their chairs to assist with check in or check out.
Stayed 2 nights in Aug 2023

8/10 Good

Lee

Travelled with family
Liked: Staff & service
Stayed 3 nights in Jun 2023

4/10 Poor

Bel

Travelled with family
Disliked: Staff & service, property conditions & facilities
Thredbo cancelled lift access due to not enough snow. Perisher was however open. The River Inn also own a property at Perisher. Wanted to move to Perisher as we were catching at bus up the mountain and didn't have any transport to get from one to the other. Travelling there from the Gold Coast. Refused to even consider moving the booking even though we offered more money. Very strict booking practices. Be very careful and read the fine print before you book.
Stayed 4 nights in Jun 2023

10/10 Excellent

Abu Hirzan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and decent for a short stay. Don’t expect luxury. Their staff, Tom was really polite and helpful. Would definitely come again in future.
Stayed 1 night in May 2023

8/10 Good

Jairam prakash

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in May 2023

10/10 Excellent

Mrs Robyne F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot to see the sites of Thredbo - off season but would be good any season. Great friendly and helpful staff. Loved the lounge area with the fire as we had bleak weather.
Stayed 2 nights in Apr 2023

10/10 Excellent

Daniela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, restaurant and bar.
Stayed 2 nights in Apr 2023

8/10 Good

Lisa

Travelled with partner, Travelled with group
Liked: Cleanliness
Very comfortable stay, the shower was very good (hot) The room had a small electric heater - not sure if it made a difference Front desk was not attended, perhaps a staff shortage. Check in was done upstairs and a very easy process.
Stayed 2 nights in Apr 2023

10/10 Excellent

Philippa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous place to stay - a bit of a rabbit warren of rooms which the kids loved! Great breakfast, comfy beds, tasty and well-priced pizzas and gins at the bar, and the location was brilliant.
Stayed 2 nights in Apr 2023

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bar area was great
Stayed 3 nights in Mar 2023

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities
Super friendly Staff and the accessibility for someone in a wheelchair was good.
Stayed 3 nights in Mar 2023

4/10 Poor

Jennifer

Stayed 1 night in Feb 2023

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Property is a bit dated but clean great location and staff are very helpful and provide excellent service
Stayed 2 nights in Feb 2023

10/10 Excellent

Ervel Jr

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023

8/10 Good

Stuart

Liked: Staff & service
Stayed 1 night in Jan 2023

8/10 Good

Kate

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good with bikes

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

graham

Liked: Staff & service

6/10 Okay

Kristy

8/10 Good

Helena

Liked: Cleanliness, staff & service, amenities
Overall the staff in the bar where I checked in were friendly and it met my needs as I was there for an event so I’d stay again. But a few things to prep for if you’re staying: * There’s only on street parking which can be a nightmare in Thredbo. * The walls are paper thin so you hear your neighbours constantly when there’s no background noise, take some earplugs if good sleep is critical. * Curtains have to be fully closed all night as there are piercing lights outside the window. * The bed is pretty hard but pillows were ok.

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Dec 2022

6/10 Okay

Stephen

Disliked: Room comfort
Stayed 1 night in Nov 2022

8/10 Good

Della

Travelled with partner
Liked: Cleanliness, staff & service
Quiet and comfortable. The shower had no screen so water flowed all over the bathroom floor which seemed a bit silly. Also despite what it says in the wotif description there is no longer a hot tub. And we missed the complimentary breakfast because the sign in the room says 7-10 whereas the one at reception says 7-9.
Stayed 1 night in Nov 2022

10/10 Excellent

kevin, Sierra Madre

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great manager
Stayed 3 nights in Sep 2022

4/10 Poor

sameullah

Stayed 1 night in Sep 2022

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 4 nights in Sep 2022

8/10 Good

Rhiana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to review how they do breakfast. Terribly slow system.
Stayed 1 night in Jul 2022

4/10 Poor

Richard, Kewarra Beach

Travelled with group
Disliked: Staff & service, property conditions & facilities
Property was in a great location, however the beds were old and extremely uncomfortable. Bed springs were poking through the mattress. Staff were rude and unhelpful. Included breakfast was poor with health standards not met. Considering the premium price paid to stay there very dissatisfied with the property.
Stayed 2 nights in Jul 2022

8/10 Good

Patricia

Stayed 1 night in Jun 2022

10/10 Excellent

Allan

Stayed 1 night in Jun 2022

8/10 Good

Katherine

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location, good breakfast, warm and cosy room.
Stayed 1 night in May 2022

4/10 Poor

michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel advertised that they had an open restaurant and bar which they did not. The hotel staff helped themselves to the bar that was closed and partied until 1:30am. The included breakfast was out of date UHT milk and stale cereal.
Stayed 1 night in May 2022

8/10 Good

Julio

Stayed 2 nights in Apr 2022

8/10 Good

PING CHEUNG

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2022

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!
Stayed 2 nights in Apr 2022

2/10 Terrible

Kim

Stayed 1 night in Mar 2022

6/10 Okay

Jayne

Travelled with family
Liked: Cleanliness, staff & service
Check in was great. Got a text to say room was ready early. However it was still 2:30pm as check in isn’t until 4pm which is very late. Bathrooms are fine but dated.
Stayed 1 night in Mar 2022