Lobby sitting area

Reviews of Arima Onsen Gekkoen Korokan

4 out of 5
Arima Onsen Gekkoen Korokan
318 Arimacho, Kita-ku, Kobe, Hyogo-ken

Reviews

9.0

Wonderful

Rating 10 - Excellent. 36 out of 60 reviews" "
Rating 8 - Good. 19 out of 60 reviews" "
Rating 6 - Okay. 3 out of 60 reviews" "
Rating 4 - Poor. 2 out of 60 reviews" "
Rating 2 - Terrible. 0 out of 60 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jaimie, Honolulu, HI

Liked: Cleanliness, staff & service, room comfort
Staff was incredible. Very helpful and friendly. The location is beautiful but the decor a little outdated. The room was very smokey but ok once we opened the window to air it out. The food was EXCELLENT. The outdoor onsen was my fave. I would stay here again despite the smokey room - just make sure you request a non-smoking room!
Stayed 1 night in Nov 2018

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing!
Ok, so when I booked I must have been rushed and just thought it was expensive. Turns out I got the dinner and breakfast option and was so glad I did. The 9-course dinner will leave you wanting it to never end and yet unable to eat much more. The property has three private Onsen (hot-springs) which makes things just so much more convenient. And the town itself is lovely. There are direct (and slow) local buses from nearby and from Osaka and Kyoto. Watch luggage on local buses as there is no storage other than your lap. I highly recommend this town and hotel
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

10/10 Excellent

Jihong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful experience
A wonderful experience. Nice food and service. Felt full relax and rest.

10/10 Excellent

Territory Jazz, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serenity in one spot
Stayed overnight to try out the full ryokan experience. The place is quite wonderful. All three onsens were extremely relaxing, the scenary was eye catching and the staff were quite helpful. The dinner and breakfast were best food experiences I've ever had. The gentleman that personally checked in me in and the waitress spoke English so I never felt left out. I just wished I stayed another night.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great

8/10 Good

kangoh

Liked: Cleanliness, staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic river side location
very nice western and Japanese style hotel. as usually in japan, English is not well spoken/understood, but its manageable for sure. great outside hot baths (onsen), Very nice location.

10/10 Excellent

Richard, Tewkesbury, England, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional Japanese Hotel at a popular Hot Spring
This was our first time at a Ryokan and an Onsen. We arrived at Shin-Kobe station and took the subway to Tanigami, changed there for a train to Arimaguchi, then changed again for a train which shuttles between Arimaguchi and Arima Onsen. The transfer from Shin-Kobe was accomplished with a single ticket for ¥720. The 12 tatami mat Japanese style room was used for breakfast, dinner and sleeping. We had a maid which served our meals and reconfigured the room as required for eating or sleeping. The same maid looked after us for the entire duration of our stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

W M Cheung

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Gan, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hot spring baths in Arima
Great place with friendly helpful staff. Not a lot of English spoken but that's okay. Close to Arima's waterfall and ropeway. Nice hotspring baths including an outdoor bath. Wonderful food and drink - try the Suzune sparkling sake, it matches well with the food.

8/10 Good

Dolores, Taiwan

Liked: Staff & service
First Japanese Hot Spring Experience
I had previously visited hot springs in Taiwan, and was excited to visit the oldest springs in Japan. While the staff was very attentive, friendly and proficient enough in English, I found the rooms and hot spring spa areas themselves to be less modern than I had expected based on the price and experience in Taiwan. The surrounding mountains are beautiful, but the town itself has relatively few options for shops or restaurants. Perhaps I inappropriately expected a more westernized experience, but as a westerners, I would favor Taiwan for the value and luxury.

8/10 Good

Chris, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Hotspring
Wow they must not get anyone foreign that often here. Definitely a language barrier, not something I would expect from a hotel rated this highly. I would recommend having some good basic knowledge of hot springs in japan along with overall conversation basics. The place is a bit dated (80's) and showed a little wear in the western room they placed me in. Room was a nice size and the fridge had beer and drinks which were a tad bit more expensive . If you get the meals included its well worth it. I felt like dinner was never going to end. The staff is definitely nice despite the slight language barrier. I was surprised that they didn't mention to me the theme'd rooms for hot spring as I read in their book. and the water wasn't as hot as I had heard it can be in other establishments (nice for those that don't like that). I was sad that they closed the bar a bit early but for being mid week stay I was not surprised. The price is a bit more than I would pay to stay again but considering dinner and breakfast those meals did not disappoint me

8/10 Good

PAUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Nov 2023

6/10 Okay

yutaka

Travelled with partner
Liked: Cleanliness, staff & service
夕食が、イマイチ
Stayed 1 night in Sep 2023

10/10 Excellent

Li Hon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
浸溫泉非常好,環境美麗。
Stayed 1 night in Feb 2023

10/10 Excellent

Ling

Stayed 1 night in Jan 2023

8/10 Good

Yoshimichi

Travelled with family
Liked: Cleanliness, staff & service, room comfort
久々の日本で温泉を満喫。ゆったりと過ごせました。
Stayed 1 night in Aug 2022

10/10 Excellent

junko

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Kai Chiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
物有所值的温泉一泊二食
酒店有新館同舊館,在1/F有通道相連,方便住客使用温泉設施。酒店一共有3個免費温泉供使用,新館的比較大,設計比較現代。一泊二食食材新鮮,賣相非常好,職員服務殷切,進食餐廳私隱度高,值得一試。
Stayed 1 night in Oct 2019

10/10 Excellent

Tsung Tang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Onsens in Arima
a weekend night out during business trip in Osaka. the hotel is a bit walk from the train station. the receptionist and waitress speak good English. the Onsens are fantastic with three to choose from. breakfast and dinner set meals are delicate with local produces.
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is amazing with different types of onsen, especially the outdoor onsen that everyone should try. The staff are nice and helpful and no problem with English. The view is wonderful as well as a little river across the hotel.
Stayed 1 night in Oct 2017

8/10 Good

LAI YIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ji-Hyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
정말 좋은 료칸!
서비스도 너무 좋고, 관리 상태 훌륭했고요. 저녁 가이세키 요리도 다 맛있었습니다. 정말 만족합니다.
Stayed 1 night in Jan 2018

8/10 Good

WAI MAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

cw, hk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice onsen but the food are delicious
hotel has excellent onsen facilities though the dinner set can be better
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

永遠不會再來,也一定會告訴其他朋友!
設施很舊,客房内晚上會在爬蟲及小昆蟲,可能這是山區,我們這些城市人住不太習慣。食物非常普通,以一天4xxx多的和式房間的價格,算是達不到應該有的水準,最糟的是,服務人員態度不友善,第一次在日本遇到那麼沒有禮貌的服務生,非常驚訝!我的天呀!我居然還訂了兩天,人生一大折磨!
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
月光園 鴻朧館
The hotel is clean. The service, breakfast & dinner are really great and for money value. I also highly appraise their staff. They are well trained and serving with sincere attitude.
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得推介的酒店
雖然離溫泉街有點遠,要上落山。但酒店內室內外溫泉俱備。所提供的早晚餐十分豐富美味。招呼周到,買工態度一流。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
地方很大很乾淨。有能操普通話的員工。位置很方便。很適合給有小朋友的家庭。食物也很滿意。最愛它的露天風呂。

8/10 Good

Yan Fai, Hong kong

Liked: Staff & service, property conditions & facilities, room comfort
Good service, food is delicious and nice mountain view.

6/10 Okay

Verified traveller

Disliked: Room comfort
1人用の部屋ということで、眺望が悪い。食事も1人用の席は窓側ではなく奥まったところにされる。他の客と差をつけるなら、1人旅を受け入れないでほしい。温泉は有馬の泉質。良くも悪くもないが、源泉近くのほかの宿とはあきらかに濃度が違った。総じて、造りは立派だが、再訪はないかな・・・。サービスも普通で悪くはないけど、心に残ることは特になかった。

10/10 Excellent

Minoru, 東京ペンショニア

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
川を挟んで温泉が配置されており、移動しながら景色が楽しめる。
有名温泉地だけあって、施設も環境も大変過ごしやすいところです。桜の季節であったことも幸いでした。街中のお寺の桜が見事でした。ホテルの夕食は和食でしたが、味だけでなく彩りにも気を配っていて、仲居さんお気遣いもよく、おいしくいただきました。川を挟んで温泉が配置してあり、移動しながら景色を楽しみ湯につかることができました。大変満足できる温泉ホテルです。

8/10 Good

Wai Lin Ivy, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
非常優美舒服的環境,服務一流

10/10 Excellent

WING SZE, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice service and nice meal, the staffs are good, polite and with good smile~ the hot springs are nice too~ u can the hot spring bun and beer on the street, people are nice and good for relaxing, I will go there again

10/10 Excellent

Jinan, 한국

Liked: Staff & service, property conditions & facilities
식사와 온천은 최고
숙박시설로만 따지면 별로지만 식사와 온천을 포함하면 비싼가격이 전혀 아깝지가 않구요 특히 저녁에 나오는 가이세키요리는 환상적이었습니다. 다만 객식상태는 조금 낡은점이 없지않아 그건 좀 아쉽지만 숙박보다는 식사와 온천을 위해 이용해서 전체적인 만족도는 높습니다.

8/10 Good

TOMOKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
温泉がすばらしい! そして食事が美味しかった。
温泉が素晴らしい。 鉄分で真っ赤な湯で、肌がしっとり、美肌が1週間続きました。 また、宿のお食事が日本食で盛り付けも美しく、美味しかった。 ホテルの部屋は壁紙や毛布が昭和の雰囲気でちょっと古臭いが、水回りは新しくメンテナンスされており綺麗。

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
good
對於一個人旅遊算不錯嘅選擇。員工好友善,設備也可接受

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
露天泡湯很讚, 早晚二餐也很讚, CP值超高
服務人員很有禮貌.露天泡湯很讚, 早晚二餐也很讚, CP值超高

10/10 Excellent

princerabbit, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務一流
早晚餐都非常精緻,房間整潔,女士可免費穿和服,酒店設有大浴場

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店景色绝佳
为我们服务餐食的服务员态度极好,并且很人性化,非常满意.

10/10 Excellent

Will, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
金湯溫泉
來有馬泡溫泉是一大享受,不止交通便利(55分鐘巴士直達-梅田出發),這間旅館的餐飲也是非常精緻的,非常推薦!

10/10 Excellent

오영근, 서울

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가족여행으로 최고~
9명 대가족이 이동하는 여행이었습니다. 다섯명,네명 그렇게 두방을 잡았습니다. 이렇게하니 비용도 합리적이어습니다. 카이새끼 요리는 정말 환상적이었습니다. 가족들과 료칸 여행갈 때는 아마도 최고의 장소가 아닐까 생각됩니다. 특히 밤 열두시까지 하는 노천탕은 정말 좋았습니다.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

マミー

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
温泉湯質がいい
禁煙の部屋がない パソコンが部屋で使えないこの2点が不満      しかしホテル側が空気清浄器設置で2日間滞在出来た。、たばこの臭いの嫌いな人もいること   理解してほしい   温泉の茶色の湯は私の体を癒したようです。又自由に利用でき感謝しています。和食は素材を丁寧に扱い優しい美味しかった。  ”感想をお聞かせくださいとのことで ” ホテルにとって不利であれば投稿 する気持ちはありません