Outdoor pool, pool umbrellas, pool loungers

Reviews of Avani+ Samui Resort

5 out of 5
Avani+ Samui Resort
53/5 Moo 4, Phang Ka, Taling Ngam, Koh Samui, Surat Thani

Reviews

9.2

Wonderful

Rating 10 - Excellent. 25 out of 41 reviews" "
Rating 8 - Good. 14 out of 41 reviews" "
Rating 6 - Okay. 1 out of 41 reviews" "
Rating 4 - Poor. 1 out of 41 reviews" "
Rating 2 - Terrible. 0 out of 41 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Feb 2024

10/10 Excellent

Daria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really loved the bed here, such a great sleep
Stayed 1 night in Jan 2024

4/10 Poor

Darren W

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Awful experience. 4 nights 4 different rooms. Had staff basically hold me hostage for 2 half days so I could prepare to move because beds work awful than moved me to room with no AC than to room that was 32 degrees cold and couldn’t turn off the Ac. Food not good. Awful awful awful. I should be provided a refund given how pathetic their service and property is.
Stayed 4 nights in Oct 2023
Response from Stephan / General Manager on 31 Oct 2023
Dear Darren,I am deeply saddened to read about your experience at the Avani+ Samui Resort. My sincere apologies for the inconvenience you faced during your stay with us.I want to assure you that this is truly an isolated case. We consistently receive positive feedback regarding our resort and are renowned for our impeccable service and the high quality of our cuisine. It's extremely disappointing to learn that we fell short during your visit.We are taking your feedback very seriously and will be investigating the issues you raised to ensure they don't recur. While I understand that words may not suffice, I genuinely hope you’ll give us another opportunity to prove that your experience does not reflect the high standards we uphold at Avani+ Samui Resort.Once again, I deeply apologize for the discomfort you experienced and appreciate your feedback, as it helps us to improve.Warmest regards,Stephan RohrerGeneral ManagerAvani+ Samui Resort

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly, welcoming staff, especially in the restaurant. everything was very good, thank you for a great time.
Stayed 2 nights in Sep 2023
Response from Stephan / General Manager on 31 Oct 2023
Dear Sergey, Thank you so much for your kind words! We're thrilled that our team, especially in the restaurant, made your experience memorable. It was a pleasure having you, and we hope to see you again soon.Best wishes, your Avani+ Samui Team

10/10 Excellent

Gerilynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Stephan / General Manager on 17 July 2023
Thank you for your rating and feedback.

10/10 Excellent

Jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a couple to be away from everything.Property is clean, pool and gym are well maintained, staff are courteous and try their best to make your stay comfortable. The beach is like a lake & you can walk 3-500 meters into the water and only comes up to your waste. Yes you can hike in the ocean if you wanted. You may want to rent a scooter to get into a village nearby - which is 350 bhts per 24 hours. I did not use the spa, but it looked calm and quiet (& hidden) from outside. It's a boutique type property w modern aesthetic.
Response from Stephan / General Manager on 5 Apr 2023
Thank you for your feedback; we greatly appreciate it and look forward to welcoming you back.

10/10 Excellent

Kiwi, Venice, california

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the landscaping and friendly staff. Food was great with cold pressed juice bar! Loved the spa as well
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just love this hotel, small,, friendly and private pool. Breakfast was excellent, as was dinner, however we found several local restaurants within walking distance for a change of scene.
Stayed 6 nights in Jan 2020
Response from Cindy D on 2 Feb 2020
Thank you for your lovely review and delighted to read that you had an amazing time with us. We hope to welcome you back soon. Cindy Delhomel Resort Manager Avani+ Samui

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax and Recharge at Avani Samui
Staff were very attentive, great pools and a lovely breakfast. Rooms above reception could be noisy unfortunately, very easy to hear noise from adjacent rooms via the interconnecting door.
Stayed 2 nights in Jan 2020
Response from Cindy D on 2 Feb 2020
Hi Christopher, Thank you for taking the time to share your feedback and delighted to read that you had a lovely stay with us. We have noted your point about the connecting rooms and we are currently looking into this to enhance the sound proofing. Thank you for staying with us and we all look forward to your return. Cindy Delhomel Resort Manager Avani+ Samui

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avani+ Samui is an ideal place for vacation , love the overall choice of colour and furniture which is very young and fresh. Perfect vibe for young couples. The only thing to pick on is us being frequently bothered by flies in the essence restaurant.
Stayed 3 nights in Jan 2020
Response from Cindy D on 2 Feb 2020
Hi Maria, Thank you for your lovely review and delighted to read that our resort was an ideal place for your vacation. Noted on your point about the flies, we have actually changed, since 2 weeks, our pest control supplier, and while using only green products we have seen great improvement in the restaurant area. Thank you for staying with us and we all look forward to your return. Cindy Delhomel Resort Manager Avani+ Samui

8/10 Good

Sultan, QATAR

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Thank you for you and it’s very good and the stuff is very good but the beach it’s very dirty
Stayed 10 nights in Dec 2019

8/10 Good

Jingxi, Vancouver, BC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and nicely decorated. They have two pools and its right on the water so its amazing. Their breakfast is delicious. The staff are so nice. They provide a beach bag to use and flip flops. They also have a free shuttle that goes into Chaweng or Lamai. The only thing I didnt like was the water pressure in their shower. I couldn't get any hot water. The water was warm or sometimes even cold and that was putting the shower at the highest setting. It was a bit unpleasant because all of a sudden the water would turn cold when youre trying to wash yourself.
Stayed 4 nights in May 2019
Response from Cindy D on 3 June 2019
Hi Jingxi, Thank you for your recent stay and taking the time to share your feedback. Thank you for your lovely feedback about the the resort design, breakfast experience & the team members service. As for the water temperature, point well noted and we apologize for the inconveniences, be rest assured that our team has already looked into this. We very much look forward to having another opportunity to welcome you back on the other side of Samui.

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort - bad location. Far from everything. Nice place to stay for a quiet day or two if you plan to stay mostly on the resort. I definitely recommend the free shuttle to lamai and chaweng for more of the hustle and bustle. The beach and pool are a good place to relax and the rooms are comfortable. Food is more expensive than outside the resort, but not as bad as some other hotels. There’s a nearby town you could walk or bike to (or take a taxi) that has good food and cheap spas.
Stayed 5 nights in Mar 2019
Response from Cindy D on 25 Mar 2019
Thank you very much for your recent stay and taking the time to share your feedback. Delighted to read that your enjoyed the resort, especially the rooms and the pool area. We are indeed located in a quiet area of the island, away from the "hustle & bustle" of the north part, which is one of the reason our guests choose our resort. For the pricing, we are very competitive compare to other 5* resort on the island, also our Chef has a real focus on the freshness of the products hence a higher pricing compare to the small local restaurants around us. Thank you again for taking the time to share your experience and we sincerely hope to be given another opportunity to welcome you back in the future. Cindy Delhomel Resort Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
We stayed here for two nights and it was lovely. Located in a quiet area of koh samui around 45 minutes from the airport.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2019

10/10 Excellent

BRUCE, Eugene Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach is not really useable but otherwise facilities are world class. Chef specializess in healthy cuisine. Spacious and quiet. Extremely friendly staff. Best gym and spa I’ve seen. Massage was amazing
Stayed 3 nights in Jan 2019
Response from Cindy D on 24 Jan 2019
Hi Bruce, Thank you for staying with us and taking the time to share your feedback. Lovely to read that you enjoyed the resort facilities with a special highlight to our Chef and his cuisine. Be rest assured that your kind words will be shared with the team. We very much look forward to having another opportunity to welcome you back on the other side of Samui. Cindy Delhomel Resort Manager

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2018
Response from Cindy D on 29 Aug 2018
Hi Charles, Thank you for your recent stay with us and excellent feedback. We hope to welcome you back in the future. Cindy Delhomel Resort Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, modern and great value for the money. Good breakfast. The beach at this property is lacking and beware of aggressive stray dogs at the pool and beach!
Response from Cindy D on 5 May 2018
Thank you very much for your recent stay with us and taking the time to share your experience. Delighted to read that you enjoyed the resort atmosphere and design as well as our breakfast. We have noted your points about the beach area and be rest assured that this is being looked into. Looking forward to get another opportunity to welcome you back in the future. Regards, Cindy Delhomel

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place! Would go again!!
I booked Sunset Coast without having any expectations. I just needed a place to stay for a friend's wedding. When I arrived to Sunset Coast, there was a sign greeting me and during check-in, I was provided a drink. I was upgraded to a villa for free so I had my own personal pool. Breakfast is free and has lots of options. Wifi works everywhere. The only con to this place would be the location, it's about 40 mins away from the airport and there's nothing to explore outside Sunset Coast so you will need a car/taxi
Stayed 4 nights in Feb 2018

10/10 Excellent

Alissa , Vancouver Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secluded but beautiful
We were a but surprised how secluded the hotel was and you would NOT come stay here for the beach but the resort made up for it with attention to detail, beautiful rooms, and amazing staff. I would highly recommend!
Stayed 3 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Beauitful remote location, under construction
Hotel staff were lovely. Unfortunately the was alot of construction at the time and alot of the hotel amenities needs maintenance. Generally a lovely quiet place when after construction hours.

8/10 Good

C, Hong Kong

Liked: Staff & service, room comfort
Nice pool and good breakfast and friendly staff
Stayed here for a friend's wedding held at Conrad (just 5 minutes ride away). Overall value for money, with a nice pool (albeit not big) and very good breakfast (not buffet and get a big variety). very friendly and helpful staff. downside - quite a remote location and it'll be a good 45 min ride to Chaweng area. shower is not working very properly and water is way too hot.

8/10 Good

Gunnar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traumhaftes Resort in sehr ruhiger Lage
Schönes Resort weit ab von Trubel und Rummel in dem man in wunderschönen privaten Villen mit eigenem Pool entspannen kann. Das Personal ist extrem freundlich und hilfsbereit und geht auf möglichst alle Wünsche ein. Ausflüge und Aktivitäten werde nach Wunsch angeboten. Die einzigen Kritikpunkte waren für uns das etwas eintönige Frühstucksbuffet das bei einem längeren Aufenthalt mehr Abwechslung vertragen hätte und der Strand der wie schon oft erwähnt kaum nutzbar und durch die vielen Boote auch verschmutzt ist. Ich würde mir ein Engagement für die Umwelt auch außerhalb des Hotels von Avani wünschen, nicht nur Papier-Strohhalme im Hotel, vielleicht auch Mal den Müll am Strand aufsammeln lassen.
Stayed 7 nights in Jun 2023
Response from Stephan / General Manager on 17 July 2023
Dear Gunnar,Thank you for sharing your feedback about our resort. We're delighted to hear that you enjoyed the serene and tranquil environment and the beautiful private villas with their own pools. Our team takes pride in providing exceptional service, and it's great to know they were friendly, helpful, and attentive to your needs. We always strive to cater to guests' preferences and create memorable experiences.We appreciate your constructive criticism regarding the breakfast buffet. We understand that variety is important, especially for longer stays, and we apologize for any monotony you experienced. We already considered your feedback and enhanced the breakfast options to offer more diverse choices.Regarding the beach, we apologize for any inconvenience caused by its limited usability and occasional boat-related pollution. We share your concern for the environment within and beyond our resort. While we have implemented measures such as using paper straws, we acknowledge the need to extend our commitment to environmental sustainability and already planning a big beach cleaning at the neighbouring beaches with the support of the local community.Thank you once again for your valuable feedback, and we hope to have the pleasure of welcoming you back in the future and providing you with an even more enjoyable stay.Warm regards,Stephan RohrerGeneral Manager

10/10 Excellent

Andreas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr ruhig gelegen, hervorragendes Frühstück, sehr freundliche Mitarbeiter,
Stayed 6 nights in Apr 2023
Response from Stephan / General Manager on 26 May 2023
Es freut mich zu hören, dass Sie einen angenehmen Aufenthalt bei uns hatten! Eine ruhige Lage und ein hervorragendes Frühstück sind definitiv wichtige Faktoren für einen gelungenen Hotelaufenthalt. Es ist auch großartig zu wissen, dass unser Personal sehr freundlich und zuvorkommend war. Ein freundliches und hilfsbereites Team kann den Unterschied machen und den Aufenthalt noch angenehmer gestalten. Ich hoffe, Sie hatten insgesamt eine tolle Zeit und konnten sich gut erholen. Auf ein hoffentlich baldiges Wiedersehen.Gruss,StephanGeneral Manager

10/10 Excellent

Heike

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Sehr hilfsbereite und freundliche Angestellte. Gutes Frühstücksbuffet. Sehr gern wieder
Stayed 8 nights in Mar 2023
Response from Stephan / General Manager on 5 Apr 2023
Thank you for your feedback; we greatly appreciate it and look forward to welcoming you back.

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Edyta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at Avani +
The whole stay was really wonderful! Staff,room and food! Its a really good place! Great breakfast! We will definitely visit Avani + again
Stayed 5 nights in Feb 2023
Response from Stephan / General Manager on 5 Apr 2023
Thank you for your feedback; we greatly appreciate it and look forward to welcoming you back.

10/10 Excellent

น้ำผึ้ง, กทม.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
พนักงานบริการดีมากๆ อาหารอร่อย บรรยากาศดี สงบ สามารถอยู่โรงแรมได้ไม่ต้องออกไปไหน แต่ค่อนข้างไกลจากที่ท่องเที่ยวดังๆในตัวเกาะสมุย สิ่งอำนวยความสะดวกครบ ปตาอยากให้เพิ่มผ้าเช็ดเท้าในห้องน้ำ และในห้องนอนอีกซักหน่อย มีโอกาสจะกลับไปอีก สระว่ายน้ำไม่ใหญ่แต่ก็สวยงามดี
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Mar 2020

8/10 Good

Ket34

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bon emplacement au calme, personnel agréable bien que certains parlent mal l'anglais. pas de café au petit déjeuner le premier matin. ménage des chambres pas nickel mais correct.
Stayed 12 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2020

10/10 Excellent

H.p, norge

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nytt fantastisk og kjempesnille mennesker som jobber der.
Stayed 6 nights in Jan 2020
Response from Cindy D on 2 Feb 2020
Hi H.p Such a sweet and lovely review. Thank you so much for taking the time to share your experience and we hope to welcome you back soon. Cindy Delhomel Resort Manager Avani+ Samui

10/10 Excellent

Siyi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
有魅力的度假村
这是一家值得推荐的度假村 房屋的时尚与私密是很好的 早餐的营养度也很好 服务也很不错 美中不足的是海滩 虽然很美 但是很脏
Stayed 2 nights in Nov 2019

10/10 Excellent

Marine, Paris

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cette hôtel ressemble au paradis. Le personnel était parfait, d’une grande gentillesse et notre chambre était soigneusement décorée, spacieuse et confortable. Merci pour tout ! Je recommande à 100 % cette établissement qui convient parfaitement aux couples et aux groupes d’amis.
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgrade auf eine Pool Villa am letzten Tag kostenfrei, sowie eine tolle kostenfreie Tour nach Koh Madsum.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ist eine sehr schöne Unterkunft, ruhig gelegen, mit extrem nettem Personal. Wir haben uns sehr wohl gefühlt.
Stayed 5 nights in Jun 2019
Response from Cindy D on 28 June 2019
Thank you for your lovely review and recent stay with us. Delighted to read that you had a pleasant and relaxing time with us and appreciate your kind praise of our team members. I will ensure to share this feedback with them. We very much look forward to having another opportunity to welcome you back on the other side of Samui. Cindy Delhomel Resort Manager Avani+ Samui

6/10 Okay

Halim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel Hôtel
Hôtel magnifique mais en pleins travaux situé dans une zone de Samui isolée , la piscine est magnifique par contre la plage laisse à désirer
Stayed 2 nights in May 2018
Response from Cindy D on 7 June 2018
Bonjour Halim, Merci pour votre recent sejour. Nous sommes ravis d'apprendre que vous avez passe un bon sejour. L'hotel est en cours de changement et nous construisons un nouveau restaurant de plage ainsi que des nouvelles villas, qui seront pretes pour debut 2019. Nous sommes desole pour la gene occasionee. Nous sommes aussi entrain de travailler avec les autorites maritime locales pour ameliorer la baie. Nous esperons avoir le plaisir de vous accueillir dans le future pour que vous puissiez profiter de tous ces changements. Regards, Cindy Delhomel Resort Manager

8/10 Good

Frédéric, VLT

Liked: Cleanliness, property conditions & facilities, room comfort
Version sud ouest de Ko Samui
Endroit très calme de l'île, loin des gros hôtels. La Location d’un scooter (ou voiture) est impérative afin de profiter pleinement de ce côté de l’ile. Les plus belles plages, restaurants et chutes d’eau sont trop loin pour le faire à pied, mais à quelques Minutes en scooter. L’hôtel n’etant Pas encore complètement terminé, il faudrait repasser l’annee Prochaine une fois le Spa achever. De plus la plage était un peu souillée par les travaux de la nouvelle canalisation d’eau de l’ile. Petit déjeuner succulent, change des buffets habituels. Hautement conseillé pour les personnes cherchant du calme et un point d’attache pour explorer l’ile. A éviter pour les fans de buffet et mega complexe hôtelier
Stayed 4 nights in Apr 2018
Response from Cindy D on 30 Apr 2018
Bonjour Frederic, Je tiens à vous remercier chaleureusement d'avoir choisi le Sunset Coast Samui Resort & Villas pour votre récent séjour sur Koh Samui! Je suis ravi d'apprendre que vous ayez apprécié le cadre de notre établissement et que l'atmosphere generale ainsi que les services proposes, surtout le petit dejeuner vous ait conquis. Le resort sera en effet completement termine en fin d'annee, avec un nouveau restaurant de plage, une deuxieme piscine ainsi que le Spa. Je vous remercie d'avoir pris le temps de partager votre experience et j'espère avoir le plaisir de vous accueillir très prochainement ! Cordialement, Cindy Delhomel Resort Manager

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in malerischer Lage
Das Hotel wurde vor ca. 2 Monaten an einen Hotelkonzern verkauft. Im Mai 2015 waren wir zum letzten mal im Hotel. Inzwischen wurden einige Unterhaltsarbeiten nicht durchgeführt, diese sollten nun sofort nachgeholt werden.