2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers

Reviews of SAii Phi Phi Island Village

5 out of 5
SAii Phi Phi Island Village
49 Moo 8, Ko Phi Phi, Krabi

Reviews

9.0

Wonderful

Rating 10 - Excellent. 679 out of 1003 reviews" "
Rating 8 - Good. 201 out of 1003 reviews" "
Rating 6 - Okay. 68 out of 1003 reviews" "
Rating 4 - Poor. 32 out of 1003 reviews" "
Rating 2 - Terrible. 23 out of 1003 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel and beach. One of the best places we have ever been
Stayed 2 nights in Feb 2024
Response from SAii GURU on 29 Feb 2024
Dear Matthew,Thank you for sharing your incredible experience at SAii Phi Phi Island Village. We are thrilled to hear that we are among the best places you have ever been. Our dedicated SAiiLanders take great pride in making each guest's stay memorable, and it's rewarding to know that the hotel and beach left such a positive impression on you.We look forward to welcoming you back for another unforgettable visit. Until then, we wish you many more beautiful adventures.SAii for now,Wanlob HasalemSAii GURU

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star just need a little help with the check in process takes too long
Stayed 2 nights in Feb 2024
Response from SAii GURU on 27 Feb 2024
Dear Tom,Thank you for choosing SAii Phi Phi Island Village for your stay and for taking the time to share your experience with us. We are thrilled to receive a 5-star rating from you!We acknowledge your feedback regarding the check-in process and understand that your time is valuable. Ensuring a smooth and efficient check-in experience for our guests is a priority for us, and we regret any inconvenience you faced. Please know that we are actively working on streamlining our check-in procedures to minimize wait times and enhance our guest's overall experience from the moment they arrive.We appreciate your patience and are grateful for your constructive feedback, which plays a crucial role in our continuous efforts to improve and excel in every aspect of our service.Looking forward to welcoming you back for another memorable stay at SAii Phi Phi Island Village, where we hope to impress you not only with our warm-hearted service but also with an even more seamless arrival experience.SAii for now,Wanlob HasalemSAii GURU

10/10 Excellent

Jared

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place is beautiful. It’s easy to get to by boat just ask any boat at pier. The room on the beach is 10/10 best room ever. If you’re reading reviews debating to stay. Just do it it’s the best in the area. Place is full of flowers and beautiful trees smells amazing. Awesome beach. Awesome pool. Good spa!
Stayed 1 night in Feb 2024
Response from SAii GURU on 23 Feb 2024
Dear Jared,Thank you for taking the time to share your wonderful feedback about SAii Phi Phi Island Village. It's fantastic to hear that you found our location beautiful and easily accessible, and that your beachfront room exceeded your expectations with a perfect score!We're delighted that our resort's natural beauty, filled with flowers and beautiful trees, contributed to the amazing atmosphere you experienced. Knowing that you enjoyed the awesome beach, pool, and our spa services truly means a lot to us.Your encouragement for others to stay with us is greatly appreciated. Our team of SAiiLanders strives to ensure every InSAiider has an exceptional experience, and your endorsement is a testament to their efforts.We look forward to welcoming you back for another unforgettable stay at what you've kindly described as the best in the area.SAii for now,Wanlob HasalemSAii GURU

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The diving center staff were excellent. We thoroughly enjoyed our dives. The boat staff and dive master were very knowledgeable and helpful.
Stayed 7 nights in Feb 2024
Response from SAii GURU on 19 Feb 2024
Dear Robert,Thank you for sharing your diving experience at SAii Phi Phi Island Village. We're thrilled to hear that you had an excellent time with our diving center staff, and that your dives were thoroughly enjoyable.It's wonderful to know that the boat staff and dive master provided you with knowledgeable and helpful guidance, making your underwater adventures memorable and safe. Our dive team takes great pride in offering exceptional service and expertise, ensuring every guest has a remarkable and enriching experience exploring the beauty beneath the waves.We will be sure to pass on your compliments to our diving center team; they will be delighted to know their efforts have been so positively recognized.We look forward to welcoming you back for more diving adventures or to enjoy the many other experiences SAii Phi Phi Island Village has to offer. Your satisfaction and enjoyment are our greatest rewards.SAii for now,Wanlob HasalemSAii GURU

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from SAii GURU on 12 Feb 2024
Dear Iain,Thank you for your 5-star rating of SAii Phi Phi Island Village. We're delighted to know that your experience with us was exemplary and met the high standards we strive to uphold. Your rating is a wonderful endorsement of our commitment to providing exceptional service and memorable stays.We look forward to the opportunity to welcome you back in the future for another exceptional visit.SAii for now, But memory foreverWanlob HasalemSAii GURU

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful, friendly and polite. Property is well maintained. Very enjoyable experience!
Stayed 3 nights in Jan 2024
Response from SAii GURU on 9 Feb 2024
Dear Cheryl,Thank you so much for your wonderful feedback about your stay at SAii Phi Phi Island Village. We're thrilled to hear that you found our staff helpful, friendly, and polite, and that the well-maintained property contributed to a very enjoyable experience.Our team takes great pride in ensuring that all our guests feel welcomed and cared for throughout their stay, and your kind words are a testament to their dedication and hard work.We're delighted that you had such a positive experience with us, and we hope to have the pleasure of welcoming you back in the near future for another memorable stay.SAii for now,Wanlob HasalemSAii GURU

10/10 Excellent

Michael, Lexington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most relaxing stay at Saii Phi Phi. Highly recommend staying here. We were lucky enough to have a private pool vila - felt like a celebrity. Jungle beach complete privacy. Thank you John from reception! You made our stay even more memorable. Breakfast was ridiculously delicious with many non western and western options. Such a memorable special stay!
Stayed 2 nights in Feb 2024
Response from SAii GURU on 8 Feb 2024
Dear Michael,Thank you for taking the time to share such a glowing review of your stay at SAii Phi Phi Island Village. We're thrilled to hear that your experience with us was the epitome of relaxation and that you found the private pool villa to your liking, providing you with a sense of celebrity luxury and complete privacy in our jungle beach setting.A special thanks to you for recognizing John from our reception team. It's team members like him who truly make a difference in creating memorable experiences for our guests. I will ensure your kind words are passed along to him.We're also delighted that you enjoyed our breakfast offerings, finding the variety of both Western and non-Western options to be "ridiculously delicious." Our culinary team takes great pride in catering to the diverse tastes of our guests, and your feedback is a wonderful affirmation of their efforts.Hearing that your stay was memorable and special is the highest compliment we can receive. We aim to provide an exceptional experience for every guest, and we're so glad we were able to achieve this for you.We look forward to the opportunity to welcome you back for another memorable stay at SAii Phi Phi Island Village. Until then, we wish you all the best.SAii for now,Wanlob HasalemSAii GURU

6/10 Okay

Gordon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Service was very average. Food quality was poor
Stayed 6 nights in Jan 2024
Response from SAii GURU on 6 Feb 2024
Dear Gordon,Thank you for taking the time to share your feedback regarding your stay at SAii Phi Phi Island Village. We are committed to providing exceptional service and culinary experiences, so it's disappointing to hear that we did not meet your expectations in these areas.We take your comments on the service and food quality very seriously. It's crucial for us to understand where we fell short so we can make immediate improvements. We will be reviewing our training programs to ensure our staff delivers the high standard of service our guests expect and deserve. Additionally, we will work closely with our culinary team to assess and enhance our menu offerings, focusing on quality, freshness, and the overall dining experience.Your satisfaction is paramount to us, and we genuinely appreciate the opportunity to address these concerns. We hope to have the chance to welcome you back in the future and demonstrate the improvements made, providing you with the outstanding service and dining experience that SAii Phi Phi Island Village is known for.SAii for now,Wanlob HasalemSAii GURU

4/10 Poor

David

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Super remote resort, which wouldn't be a huge problem except there's really no way to go anywhere else after sundown. And there's absolutely nothing going on at the resort once it gets dark - pools are closed, there's no nightlife or evening performances to speak of, not even a games room with a pool table or ping pong table or something. After about 7pm I don't know what they expect guests to do at this place - go straight to bed? At the prices they're asking to stay here, I expect quite a bit more.
Stayed 3 nights in Feb 2024
Response from SAii GURU on 13 Feb 2024
Dear David,Thank you for sharing your thoughts on your recent stay at SAii Phi Phi Island Village. We truly value the feedback from our guests as it helps us to continuously improve and enhance the experiences we offer.We understand your concerns regarding the remote location of our resort and the limited evening activities available. Our intention is to provide a tranquil and relaxing environment for our guests, but we recognize the importance of offering a variety of entertainment options to cater to different interests and preferences, especially after dark.Your comments have prompted us to consider expanding our nighttime offerings to ensure that our guests have engaging and enjoyable options throughout their stay. Whether it's introducing evening performances, opening a games room, or extending pool hours, we are committed to creating a more vibrant and fulfilling experience for everyone.We apologize for any inconvenience this may have caused during your visit and sincerely hope that it did not detract significantly from the overall enjoyment of your time with us. Please rest assured that we take your feedback seriously and will be looking into ways we can improve our services and facilities.We hope to have the opportunity to welcome you back in the future, where we can exceed your expectations and showcase the enhancements made based on valuable input from guests like yourself.SAii for now,Wanlob HasalemSAii GURU

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful accommodation on a stunning private beach with staff providing amazing service
Stayed 3 nights in Jan 2024
Response from SAii GURU on 29 Jan 2024
Dear David,Thank you for sharing such a wonderful review of your stay at SAii Phi Phi Island Village. We are delighted to hear that you enjoyed the beauty of our accommodations and were captivated by the stunning private beach.Your compliment regarding the amazing service provided by our staff is greatly appreciated. Our team strives to deliver exceptional experiences, and knowing that their efforts have positively impacted your stay is truly rewarding.We're honored to have been your choice for a getaway, and we look forward to welcoming you back for another memorable stay in our little slice of paradise.SAii for now, but memory foreverWanlob HasalemSAii GURU

8/10 Good

Jennifer, la canada

Stayed 6 nights in Jan 2024
Response from SAii GURU on 29 Jan 2024
Dear Jennifer,As a valued InSAiider at SAii Phi Phi Island Village, we are thrilled to receive your 5-star rating. Your support as an InSAiider is incredibly meaningful to us SAiiLanders, and we are delighted that your experience with us was exceptional.It's heartening to know that our dedication to providing memorable experiences has resonated with you. Our SAiiLander team is committed to upholding the highest standards of service and hospitality, and your recognition is a testament to their efforts.We eagerly look forward to welcoming you back for another visit. Rest assured, we will continue to strive for excellence, ensuring that each InSAiider's stay is as enjoyable and fulfilling as your recent visit.SAii for now, but memory foreverWanlob HasalemSAii GURU

10/10 Excellent

khaled

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from SAii GURU on 28 Dec 2023
Dear Khaled,Thank you for awarding SAii Phi Phi Island Village with a 5-star rating. We would love to welcome you back to SAii Phi Phi Island Village for another wonderful visit.Thank you again for choosing us and for your generous rating.SAii for now,Wanlob HasalemSAii GURU

10/10 Excellent

Scott

Stayed 3 nights in Dec 2023
Response from SAii GURU on 21 Dec 2023
Dear Scott,We appreciate your kind rating at SAii Phi Phi Island Village.We look forward to welcoming you back as our InSAiiders in the future.SAii for Now,Wanlob HasalemSAii GURU

10/10 Excellent

Petr

Stayed 5 nights in Dec 2023
Response from SAii GURU on 16 Dec 2023
Dear Petr,We appreciate your kind rating at SAii Phi Phi Island Village.We look forward to welcoming you back as our InSAiiders in the future.SAii for Now,Wanlob HasalemSAii GURU

10/10 Excellent

Aneta

Stayed 3 nights in Oct 2023
Response from SAii GURU on 13 Dec 2023
Dear Aneta,We appreciate your kind rating at SAii Phi Phi Island Village.We look forward to welcoming you back as our InSAiiders in the future.SAii for Now,Wanlob HasalemSAii GURU

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from SAii GURU on 10 Dec 2023
Dear Daniel,We appreciate your kind rating at SAii Phi Phi Island Village.We look forward to welcoming you back as our InSAiiders in the future.SAii for Now,Wanlob HasalemSAii GURU

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property right on the beach front with a local village just outside the main entrance with plenty of dining and drinking options.
Stayed 3 nights in Dec 2023
Response from SAii GURU on 10 Dec 2023
Dear Lisa,Thank you for taking the time to share your impressions of SAii Phi Phi Island Village. We're delighted to hear that you enjoyed the gorgeous setting of our property, ideally located right on the beachfront.It's wonderful to know that the proximity to the local village and itsSAii for Now,Wanlob HAsalemSAii GURU

10/10 Excellent

Bradd

Stayed 4 nights in Oct 2023
Response from SAii GURU on 7 Dec 2023
Dear Bradd, We appreciate your kind rating at SAii Phi Phi Island Village. We look forward to welcoming you back as our InSAiiders in the future. SAii for Now, Wanlob Hasalem SAii GURU

10/10 Excellent

Jasmin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how courteous, attentive, and helpful the staff was. The resort is beautiful and there’s many activities to do here.
Stayed 2 nights in Nov 2023
Response from SAii GURU on 6 Dec 2023
Dear Jasmin,Thank you for taking the time to share your wonderful experience at SAii Phi Phi Island Village. We are delighted to hear that you were impressed by the courteousness, attentiveness, and helpfulness of our SAiiLanders. Our team takes great pride in providing exceptional service, and your acknowledgment is a testament to their dedication.It's also fantastic to know that you found our resort beautiful and enjoyed the variety of activities available. We strive to create a memorable and enjoyable environment for our guests, and we're glad that we were able to meet your expectations.We hope to welcome you back soon for another delightful stay filled with more activities and the warm hospitality of our SAiiLanders.SAii for Now,Wanlob HasalemSAii GURU

6/10 Okay

Sarah-Nikole

Stayed 1 night in Nov 2023
Response from SAii GURU on 21 Dec 2023
Dear Sarah,We appreciate your kind rating at SAii Phi Phi Island Village. We look forward to welcoming you back as our InSAiiders in the future.SAii for Now,Wanlob HasalemSAii GURU

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the village just outside the resort! There were so many great dining options, we were able to get our laundry done and it was cool to walk around in. We loved the pool, and it was right on the beach. The staff addressed our needs quickly though the app And the boats were well run. We could have spent another three days chilling here.
Response from SAii GURU on 13 Feb 2024
Dear Rebecca,Thank you for sharing your delightful experience at SAii Phi Phi Island Village. We're thrilled to hear that you enjoyed exploring the vibrant village just outside our resort, taking advantage of the dining options, laundry services, and the unique atmosphere it offers.It's wonderful to know that the pool, with its prime beachfront location, was a highlight of your stay, and that our staff were able to promptly address your needs through our app, ensuring a smooth and enjoyable experience. We're also glad that you found the boat services well-organized, contributing to a hassle-free exploration of the beautiful surroundings.Your wish to have spent another three days with us is the highest compliment we can receive, indicating that we've succeeded in creating a relaxing and memorable getaway for our guests. We hope to have the pleasure of welcoming you back in the future, for an even longer stay filled with relaxation, exploration, and the exceptional service our SAiiLanders are known for.Until then, we wish you safe travels and many more wonderful adventures.SAii for now,Wanlob HasalemSAii GURU

10/10 Excellent

Alonso

Stayed 2 nights in Nov 2023
Response from SAii GURU on 18 Nov 2023
Dear Alonso, We appreciate your kind rating at SAii Phi Phi Island Village. We look forward to welcoming you back as our InSAiiders in the future. SAii for Now, Wanlob Hasalem SAii GURU

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Everything was perfect. Better than I expected. Five stars all the way!!!
Stayed 2 nights in Nov 2023
Response from SAii GURU on 15 Nov 2023
Dear Jessica,Thank you so much for your glowing review as an InSAiider at SAii Phi Phi Island Village. We are overjoyed to hear that your stay not only met but exceeded your expectations and that you found everything to be perfect.Receiving a five-star rating from our InSAiider is the highest accolade for us, and it inspires our SAiiLanders to continue delivering exceptional experiences. We take great pride in ensuring that every aspect of our guests' stay is memorable and enjoyable.We eagerly look forward to welcoming you back for another splendid visit. Thank you for choosing SAii Resorts at SAii Phi Phi Island Village for your stay, and we hope to see you again soon.SAii for Now,Wanlob HasalemSAii GURU

10/10 Excellent

Jasita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place
Amazing hotel. Fantastic staff so friendly. Beautiful setting and lovely rooms. Would definitely love to return
Stayed 4 nights in Nov 2023
Response from SAii GURU on 15 Nov 2023
Dear Jasita,Thank you for your wonderful review of SAii Phi Phi Island Village. We're thrilled to hear that you had an amazing experience at our SAii resorts. It's heartening to know that you found our SAiiLanders friendly, enjoyed the beautiful setting, and appreciated the lovely rooms.We would be delighted to welcome you back for another fantastic stay. Until then, safe travels!SAii for Now,Wanlob HasalemSAii GURU

8/10 Good

Marco

Stayed 4 nights in Nov 2023
Response from SAii GURU on 13 Nov 2023
Dear Marco,We appreciate your kind rating at SAii Phi Phi Island Village.We look forward to welcoming you back as our InSAiiders in the future.SAii for Now,Wanlob HasalemSAii GURU

10/10 Excellent

John Tyler

Stayed 1 night in Nov 2023
Response from SAii GURU on 13 Nov 2023
Dear John,We appreciate your kind rating at SAii Phi Phi Island Village.We look forward to welcoming you back as our InSAiiders in the future.SAii for Now,Wanlob HasalemSAii GURU

10/10 Excellent

Riley

Stayed 3 nights in Nov 2023
Response from SAii GURU on 30 Nov 2023
Dear Riley, We appreciate your kind rating at SAii Phi Phi Island Village. We look forward to welcoming you back as our InSAiiders in the future. SAii for Now, Wanlob Hasalem SAii GURU

10/10 Excellent

Christopher

Stayed 1 night in Oct 2023
Response from SAii GURU on 2 Nov 2023
Dear Christopher,We appreciate your kind rating at SAii Phi Phi Island Village. We look forward to welcoming you back as our InSAiiders in the future.SAii for Now,Wanlob HasalemSAii GURU

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely the best place to stay in Phi Phi!
Stayed 2 nights in Oct 2023
Response from SAii GURU on 21 Oct 2023
Dear Tara,We're thrilled to hear that you had such a fantastic experience at SAii Phi Phi Island Village. Thank you for taking the time to share your positive feedback. We truly appreciate your kind words and hope to welcome you back for another amazing stay in the future.SAii for Now,Wanlob HasalemSAii GURU

6/10 Okay

Josh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had a beautiful view of the forest from our villa, loved our private pool, and overall island is awesome. Our villa was old and animals (lizards, termites) were able to get in. They comped one dinner but not enough.
Stayed 3 nights in Oct 2023
Response from SAii GURU on 21 Oct 2023
Dear Josh,Thank you for sharing your feedback about your stay at SAii Phi Phi Island Village. We're delighted to hear that you enjoyed the beautiful view of the forest and your private pool. However, we regret to learn about the issue with wildlife entering your villa. We understand the importance of a comfortable and pest-free environment.We apologize for any inconvenience this caused during your stay. We appreciate your patience and cooperation. Our team will take this into consideration for future improvements.We value your input and hope to welcome you back for an even better experience in the future.SAii for Now,Wanlob HasalemSAii GURU

8/10 Good

Ghislaine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’ensemble du site est très bien , mais à ce prix nous avons été très déçu des rénovations qui avaient lieu juste en arrière de notre hutte , et ce tous les jours - tres bruyant avec des outils électriques …. Nous n’avons pas pu relaxer et en profiter comme nous le souhaitions . De plus une des deux piscines étaient fermée pour rénovation , ce qui rendait la seule piscine restante peu agréable car trop achalandée . La taille de la chambre était très bien mais l’air climatisé coulait et faisait beaucoup de bruit dérangeant . Le personnel a été pour la plupart très aimable. Les prix sur le site aux restaurants et excursions sont trop élevés. Le petit déjeuner présentait beaucoup de choix mais était somme toute un peu moyen . La propreté du site et des chambres était impeccable .
Stayed 4 nights in Oct 2023
Response from SAii GURU on 17 Oct 2023
Chère Ghislaine,Nous vous remercions sincèrement d’avoir partagé votre expérience avec nous. Nous sommes désolés d'apprendre que votre séjour n'a pas répondu à vos attentes en raison des travaux de rénovation et des désagréments que cela a occasionnés. Nous comprenons à quel point cela peut être décevant et nous nous excusons pour tout inconvénient que cela pourrait causer.Nous prenons votre commentaire très au sérieux et réfléchirons à la manière dont nous pouvons mieux gérer les rénovations à l'avenir afin de minimiser les perturbations pour nos clients. Nous sommes également désolés que la fermeture d'une piscine ait affecté votre expérience.Concernant le bruit de la climatisation, nous veillerons à résoudre ce problème au plus vite.Nous prenons en compte vos remarques sur les prix et la qualité du petit déjeuner. Nous cherchons toujours à améliorer nos services et vos commentaires sont très utiles à cet égard.Nous sommes ravis de lire que vous avez trouvé la propreté impeccable et que la plupart de notre personnel était sympathique. Nous espérons que malgré ces désagréments, vous avez pu profiter de certains aspects de votre séjour.Encore une fois, nous vous remercions d'avoir pris le temps de nous faire part de votre retour.SAii pour l'instant,Wanlob HasalemSAii GOUROU

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent service. Rooms were amazing w water views. Staff were amazing all the way to transportation to and from.
Stayed 2 nights in Oct 2023
Response from SAii GURU on 16 Oct 2023
Dear Debora,It sounds like you had a truly wonderful experience, The beautiful property, excellent service, and amazing rooms with water views all contributed to your stay. It's great to hear that our SAiiLnaders, including transportation services, made your experience even better. We hope to welcome you back in the future for another wonderful experience. SAii for Now, Wanlob Hasalem SAii GURU

10/10 Excellent

cheryl

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This place is beautiful and amazing it is remote, you have to take a water taxi to get to the main part of phi phi island, the property is under construction so the big pool wasn't open. The staff is amazing and the stay was very relaxing it is great for a quiet vacation.
Stayed 2 nights in Oct 2023
Response from SAii GURU on 15 Oct 2023
Dear Cheryl,Thank you for taking the time to share your experience at SAii Phi Phi Island Village. We're thrilled to hear that our place was beautiful and amazing.We appreciate your understanding about the ongoing construction, and we apologize for any inconvenience it may have caused. It's wonderful to hear that despite this, you still had a relaxing stay and enjoyed the serene atmosphere.We're also delighted to hear that our SAiiLanders are amazing. They work hard to ensure our InSAiiders have a memorable experience.We do hope to have the pleasure of welcoming you back in the future, perhaps when the construction is complete, for an even more exceptional stay.SAii for Now,Wanlob HasalemSAii GURU

10/10 Excellent

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a quiet, stunning, and extremely secluded experience, then this is it! Beautiful resort, the rooms were spacious, well equipped, and clean. A nice selection of food for breakfast. The village at the back of the resort is a great place to visit for cheap and delicious local Thai food. The team at SAii Phi Phi is what really made the holiday extra special. Everyone was helpful, kind, attentive and welcoming. They knew just how to balance between providing for your needs and giving you privacy and space. Also, thanks to Bee for making my birthday dinner magical.
Stayed 3 nights in Oct 2023
Response from SAii GURU on 13 Oct 2023
Dear Jennifer,Thank you for sharing your wonderful experience at SAii Phi Phi Island Village. It's heartwarming to hear that you had a quiet, stunning, and secluded getaway.We're thrilled that you found the resort beautiful, and the rooms spacious, well-equipped, and clean. It's fantastic that you enjoyed the breakfast selection and discovered delicious local Thai food in the village.Your kind words about our SAiiLnaders mean a lot to us. We're delighted that they were helpful, kind, attentive, and welcoming, and that they were able to strike the right balance between meeting your needs and respecting your privacy. We're also glad to hear that Khun Bee made your birthday dinner magical.We hope to have the pleasure of welcoming you back for more special moments in the future. SAii for Now,Wanlob HasalemSAii GURU

10/10 Excellent

Adi Alina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from SAii GURU on 12 Oct 2023
Dear Alina,We were thrilled to know your satisfaction with our resort We look forward to welcoming you back for more memorable as InSAiiders in the future.SAii for Now,Wanlob HasalemSAii GURU

10/10 Excellent

Cristina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The shower alone is worth 10 stars! Beautiful resort with nice staff. Everyone is very friendly. The mobile app is very convenient for ordering buggys and amenities. Great way to communicate with the staff. There is a small village behind where you can get cheap massages and thai food. It is quite far from the pier where the party happens. If you are looking for a quiet, relaxing vacation, Saii is the place for you.
Stayed 2 nights in Sep 2023
Response from SAii GURU on 1 Oct 2023
Dear Cristina,We're absolutely delighted to hear about your fantastic experience at SAii Phi Phi Island Village.It's wonderful to hear that our SAii Resorts are beautiful and our staff friendly and accommodating. We're glad to know that you made good use of our mobile app for convenient service.Your kind words about the shower and the village behind the resort are greatly appreciated. We're pleased you found it a valuable addition to your stay.While we're a bit further from the party scene at the pier, we're thrilled to be the choice for those seeking a quiet and relaxing vacation. We can't wait to welcome you back for another exceptional stay.SAii for Now,Wanlob HasalemSAii GURU

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from SAii GURU on 1 Oct 2023
Dear Juan,We were thrilled to know your satisfaction with our resort We look forward to welcoming you back for more memorable as InSAiiders in the future.SAii for Now,Wanlob HasalemSAii GURU

4/10 Poor

Manpreet

Travelled with partner
Disliked: Amenities
We were excited to stay at this place but the rooms are totally different than in pictures. We took to ferry to phi phi and had to take another boat to get to this property which they overcharged for as well. It is far from all the other hotels and village. Everything is over priced. Rooms are very old even the furniture had stains. There isn’t anything to do and they had a live band at 7 but not alot of guests showed up. We talked to couples that were staying there and they had the same complain. It’s not what they advertise online.
Stayed 1 night in Sep 2023
Response from SAii GURU on 25 Sept 2023
Dear Manpreet,We're truly sorry to hear that your stay didn't meet your expectations. Your feedback is valuable to us, and we sincerely apologize for any discrepancies you encountered.We understand that transportation can be a concern, and we regret if you felt overcharged. We understand how important this service is, and we're currently reviewing our procedures to ensure a more seamless experience for our guests.Regarding the condition of the rooms and facilities, we appreciate your honesty. We are continually working to improve and will address the concerns you've raised.Thank you for bringing these issues to our attention. We hope you might reconsider giving us another chance in the future.SAii for Now... Wanlob Hasalem SAii GURU

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous resort, isolated. The gardens should be more maintained, we understand it's off season but still. Brilliant app, quick response, well done!
Stayed 3 nights in Sep 2023
Response from SAii GURU on 21 Sept 2023
Dear Patricia,Thank you for taking the time to share your feedback.We are always excited to read of the complete satisfaction enjoyed by our InSAiiders. Feedback such as this encourages us to continue our focus on excellence.We look forward to welcoming you back as our InSAiiders in the future.SAii for Now...Wanlob HasalemSAii GURU

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visiting saii village resort on the Phi Phi islands was an adventure in its self. Having said that we totally loved the experience of getting off the boat with the tide way out made us smile. Villas were lovely, resort was perfect. Staff made our experience .Make sure you have a sea view.
Stayed 2 nights in Sep 2023
Response from SAii GURU on 20 Sept 2023
Dear Keith,We're delighted to hear that your visit to SAii Phi Phi Island Village Resort was an adventure to remember! The unique experience of arriving with the tide out certainly adds to the charm of the island. It's wonderful to know you found our villas and resort to your liking.Our SAiiLanders take pride in creating memorable experiences, and we're thrilled they made a positive impact on your stay. We absolutely agree the sea view is something special.Thank you for sharing your thoughts, and we look forward to welcoming you back.SAii for Now,,,Wanlob HasalsmSAii GURU

10/10 Excellent

Pun Cheung Jonathan

Stayed 4 nights in Sep 2023
Response from SAii GURU on 18 Sept 2023
Dear Jonathan,We were thrilled to know your satisfaction with our resort We hope we will have the pleasure of seeing you again in the near future.SAii for Now...Wanlob HasalemSAii GURU

10/10 Excellent

KULBIR

Stayed 3 nights in Sep 2023
Response from SAii GURU on 11 Sept 2023
Dear Kulbir,We were thrilled to know your satisfaction with our resort We hope we will have the pleasure of seeing you again in the near future.SAii for Now...Wanlob HasalemSAii GURU

10/10 Excellent

Yaffi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from SAii GURU on 10 Sept 2023
Dear Yaffi,We were thrilled to know your satisfaction with our resort We hope we will have the pleasure of seeing you again in the near future.SAii for Now...Wanlob HasalemSAii GURU

8/10 Good

Vibeke Adele

Stayed 5 nights in Sep 2023
Response from SAii GURU on 9 Sept 2023
Dear Vibeke,We were thrilled to know your satisfaction with our resort We hope we will have the pleasure of seeing you again in the near future.SAii for Now...Wanlob HasalemSAii GURU

10/10 Excellent

Ashish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from SAii GURU on 5 Sept 2023
Dear Ashish,We were thrilled to know your satisfaction with our resort We hope we will have the pleasure of seeing you again in the near future.SAii for Now...Wanlob HasalemSAii GURU

8/10 Good

Wildor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Aug 2023
Response from SAii GURU on 9 Sept 2023
Dear Wildor,We were thrilled to know your satisfaction with our resort We hope we will have the pleasure of seeing you again in the near future.SAii for Now...Wanlob HasalemSAii GURU

10/10 Excellent

Richard P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing especially our scuba diving experience with Peang. She was the most professional and knowledgeable and assisted us promptly in an emergency situation. The hotel and the buffer breakfast were simply outstanding with so much food variety. Our room was super comfortable near the pool. We truly enjoyed our stay and would highly recommend the Saii Resort.
Stayed 3 nights in Aug 2023
Response from SAii GURU on 27 Aug 2023
Dear Richard,Thank you for sharing your amazing stay with SAii Phi Phi Island Village. We're thrilled to hear that you had an outstanding scuba diving experience with Peang and that she was professional, knowledgeable, and capable, even in an emergency situation. Your safety and satisfaction are our top priorities.It's wonderful to know that you enjoyed the hotel, the buffet breakfast with its wide variety of food, and your comfortable room near the pool. We greatly appreciate your recommendation of Saii Resort.We hope to have the pleasure of welcoming you back for another memorable stay in the future.SAii for Now...Wanlob HasalemSAii GURU

10/10 Excellent

Griselda Marleny Rodriguez

Travelled with group
Liked: Amenities, property conditions & facilities
This is a true tropical paradise. Serene and beautiful. Rooms are spacious with everything you need.
Stayed 2 nights in Aug 2023
Response from SAii GURU on 27 Aug 2023
Dear Griselda,Thank you for your wonderful description of our tropical paradise at SAii Phi Phi Island Village. We're delighted to know that our resort is serene and beautiful. It's great to hear that your room was spacious and equipped with everything you needed for a comfortable stay.We hope to welcome you back in the future for more serene and beautiful moments.SAii for Now...Wanlob HasalemSAii GURU

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time at SAII The staff were incredible. The hotel app is so handy! U can request items and a buggy to get some location to location for free. The service and kindness of all the staff was outstanding. Best hotel iv been to! Nothing seemed like to much when asked. Definitely recommend here. I stayed here 7 years ago and it’s just improved so much! Me and my partner loved it and will be back. Thank you 🙏💕
Stayed 4 nights in Aug 2023
Response from SAii GURU on 25 Aug 2023
Dear Emma,Thank you for sharing your amazing experience at SAII Phi Phi Island Village. We're thrilled to hear that you had such a fantastic time and that our staff's incredible service and kindness made your stay outstanding. It's wonderful to know that you found our hotel app convenient and that you appreciated the improvements since your last visit.We're honored to be considered the best hotel you've been to, and we can't wait to welcome you and your partner back for another memorable stay. Thank you for your recommendation!SAii for Now...Wanlob HasalemSAii GURU

10/10 Excellent

Mehul, Stoneham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from SAii GURU on 12 Aug 2023
Dear Mehul,We were thrilled to read of your complete satisfaction with our resort and services during your recent stay. We hope we will have the pleasure of seeing you again in the near future.SAii for Now...Wanlob HasalemSAii GURU