Ratings based on 448 Verified Reviews

4.1 out of 5
87% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia-Verified Reviews
4 out of 5
by A verified traveller

Posted 18 Mar. 2020
Great location Staff kindly met you at the ferry to help with bags Room was spacious but a bit dated (including ripped sofa) Also be wary of monkeys..
4 out of 5
by A verified traveller

Phi Phi cliff

Posted 11 Mar. 2020 on Hotels
The stay at the cliff in phi phi was ok. If you have neighbors you will definitely be hearing their conversations, singing, partying and other activities because the walls are super thin. Breakfast could improve. The good thing about this hotel is the view, the pool, and the services provided.
2 out of 5
by A verified traveller

Dirty & desperately needs maintenance

Posted 23 Feb. 2020 on Hotels
Positives; fresh egg station making eggs how you like at breakfast. 2 free bottles of water each day. Quiet. Good location. Great view. Negatives: tiles missing from pool, no grout in tiles in pool, pool needs cleaning, house keeping was terrible 7 day stay didn't wipe down sink, shower or toilet, didn't change bed sheets, bathroom mirror & facets dirty. Beds hard as a rock. Rated 3 star.... Maybe 10 years ago more like a two star now. Water leaks in dining area. Ceiling water stained and missing in areas of hall to rooms. Description on here says brand new... Ya 15 years ago. Pics are from when hotel was new not now
5 out of 5
by A verified traveller

Great Phi Phi location

Posted 12 Jan. 2020 on Hotels
The hotel was in an excellent quiet location, just a 5 minute walk to the centre of town. The pool was incredible and the fact that we were on the 4th floor gave incredible privacy and views of the bay.
4 out of 5
by A verified traveller from Singapore

Posted 2 Dec. 2019
Far away from the bustle, but the hotel is a bit old, tv channels not working, the hot water was either too hot or too cold.
4 out of 5
by A verified traveller from Arizona

Posted 1 Dec. 2019
Beautiful property and resort. It is located at the very end of the strip of resorts which is a decent walk to the rest of the island but that also provides its own benefits.
3 out of 5
by A verified traveller

It’s okay

Posted 25 Oct. 2019 on Hotels
Check in was very easy. Someone met us at the pier and helped carry our luggage to the hotel. Everything was fine until we walked into our room. There was some cleaning powder left beside the toilet. Water was draining out of the toilet. Shower room wasn’t very clean. And the pool needs some updates. We only took the stairs because the elevator was not reliable.
4 out of 5
by A verified traveller

Great value with breakfast

Posted 7 Oct. 2019 on Hotels
The location is at the end of north phi phi island with 10mins walk to the pier. The hotel stuff usually wait at the pier to help you take the luggages (which is unexpected). The stuff are helpful, the only thing I don't like is the room has directly access to the public pool on the second floor, people can be found during the night and early morning.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 5 Oct. 2019 on Hotels
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 2 Oct. 2019 on Orbitz