Snow and ski sports

Reviews of Q! Resort

4 out of 5
Q! Resort
Bahnhofplatz 1, Kitzbuehel, Tirol

Reviews

8.6

Excellent

Rating 10 - Excellent. 163 out of 330 reviews" "
Rating 8 - Good. 117 out of 330 reviews" "
Rating 6 - Okay. 37 out of 330 reviews" "
Rating 4 - Poor. 11 out of 330 reviews" "
Rating 2 - Terrible. 2 out of 330 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel just by Kitzbuhel train station. The staff were brilliant - attentive and friendly. Excellent range of food for breakfast and a good dinner menu.
Stayed 4 nights in Feb 2020

10/10 Excellent

elizabeth rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cozy oasis a quick walk from the center of things
excellent location - you can rent skis at element3 and leave skis there. hotel has a shuttle to take you to and from (doesnt run timely, so there is a bus you can also catch). perfect if you want to go to dinner in a town near by - take the public transport thats just outside the door. couldnt be easier to arrive from munich airport via public trans. great breakfast. need to upgrade pillows theyre like a pancake. the bar with the fireplace is so cozy. would definitely return!
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice, quiet
We booked a half-board reservation, so we enjoyed dinner (good, not great) and breakfast (very good). Staff was universally friendly and helpful. Property was slightly removed from the highlights of Ktzbuhel, but a short, pleasant walk along the river to the heart of town. The hotel encourages a relaxed, spa setting. That includes, I guess, wifi only in public areas and very subdued lighting in rooms. We adjusted to the former; the latter was occasionally problematic. If relevant, the hotel is very close to the train station.
Stayed 1 night in Nov 2019

10/10 Excellent

Adelheid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

6/10 Okay

GL, Vancouver, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The only mistake we made was not picking a bigger room. We had a tiny room on the top floor but the shower was too short for my husband. There was not a lot of space to put our luggage. The staff is extremely friendly and happy to help. The breakfast buffet was excellent and full of vegan options. So is the dinner salad buffet. Well done on that. There is a number of limited car parks outside the hotel, so we had to pay 13 euros per night for underground car park. I wish I had known this in advance. The entrance to the the underground car park is very narrow. Despite the fact that the hotel is next to the station, we did not hear any noise and slept really well. Walking distance to some hikes, and Kitzbuhel town centre. Good location and friendly hotel.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location right next to the train station but still not a bad walk into town to check out downtown Kitzbhuel. The room was fine. Great breakfast buffet included.
Stayed 1 night in Mar 2019

10/10 Excellent

shay

Liked: Cleanliness, staff & service, property conditions & facilities
Food was great. We had to pay 2 euro for tap water.
Stayed 7 nights in Mar 2019

6/10 Okay

Verified traveller

Disliked: Room comfort
Expensive for the standard of the hotel
Large room, but the bed not confortable at all, not in the center 20 min walk to the slops, the spa is nice
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. Situated right next to the train station. You walk out and zips you right up to KitzSki. Short 5 minute walk to the heart of Kitzbuel. Amazing restaurant.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited the resort as part of our wedding anniversary combined with family holidays. The resort is beautiful, the rooms are big and minimal but with traditional characteristics. All the staff is friendly and welcoming, always trying to please our needs.The breakfast is abundant with many options. My favourite were the selection of bread and cheese. The dinner (we went for half board) was very tasty but I would appreciate bigger portions in the main course. The meat/fish quantities served are too small for Austrian standards. The spa facilities are very nice as well, but an addition of an indoor pool and a whirlpool would be nice too. I would choose the hotel again for my stay but I would probably only have the breakfast and not the dinner as for the portions didn't probably worth the money compared to the restaurants in Kitzbuhel.
Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel not that close to the ski lifts but near the railway and bus station and also has its own shuttle bus.
Stayed 5 nights in Dec 2018

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Q Resort
Beautiful room with vaulted ceilings Not much for parking Bit out of main area but walkable Breakfast was excellent
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely stay, except the room was so hot at night
Stayed 3 nights in Jun 2018

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, poor wifi
Wifi did not work in our room which made it tough being international.
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, good food and stuff is very kind
Nice Hotel, good food and stuff is very kind and accommodating. bad quality wifi - doesn't exist in the rooms and keeps getting disconnected at the lobby area location - far from center and ski lifts, need to take a cab (5 minute ride)
Stayed 4 nights in Mar 2018

6/10 Okay

Sam, New York, NY

Liked: Cleanliness, staff & service
Modern hotel near train station
Place looks brand new and has attractive decor. Biggest issues are that floors in room are very loud and creaky - not sure why in such a modern looking place. WiFi is only in common areas which is a negative in my book as well. It is concise to to ski lift via hotel shuttle, free city bus, and free train. Town is easily walkable. Parking is limited - if the dozen or so outdoor spots are full then you pay 13€ per day to park in underground lot. Take the train to Kitz if you can - you won’t miss your car. There are saunas and spa services, but no hot tub. Overall it’s a reasonable place to stay.
Stayed 3 nights in Jan 2018

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend Q! Resort!
We arrived and was greeted by Theresa and she was amazing. She sat us down and explained everything, got a comp coffee (or champagne). We also booked a dinner reso for the next night for the Christmas dinner. It was super awesome how the owner came out and did a toast to each employee before dinner while we had a champagne pre dinner. All the guest were super friendly and chatted with them. In terms of the food, best breakfast and dinners you can ask for. In terms of location, just a 10 minute walk to the main area where I suggest staying here because there is a clock tower in the main area where I would find it super annoying to wake up from. Highly recommend Q! Resort!
Stayed 2 nights in Dec 2017

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent resort to stay when visiting Kitzbühl
Beautiful hotel with amazing decoration, excellent food, perfect loction to walk to the center of Kitzbühel
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel Stunning breakfast One of the best hotels I stayed in Only one gripe I could not get wifi in my room could in the rest of the hotel
Stayed 1 night in Jun 2017

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
First 2 rooms shown weren't that great. One balcony totally overlooked a concrete wall. The other overlooked the railway station. Paid €100 euros for a decent room. Food was fantastic. Overall a very nice hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location & cosy hotel
Weeks skiing with family & friends. 10 mins bus ride, just outside hotel to main Hannenkamm gondola - free service.Hotel was very cosy, 10 mins walk into centre of Kitzbuhel. Rooms were very good, clean & modern. Staff were very friendly& helpful - could not fault them. Breakfast was plenty - we did eat one evening in the restaurant - EXCELLENT, way above wwhat we had expected and at a very god price. All round - a lovely warm hotel which I would recommend.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one of the most memorable holiday
We had an amazing time and will certainly go back to Q resort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, fantastic food
All hotel and local restaurant staff were friendly and helpful. Fantastic location for friends wedding. Didn't ski but friends who did, had easy access to ski slopes.

10/10 Excellent

gil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a great hotel - the service is GREAT GREAT GREAT (much better then we excepted) breakfast - amazing , sauna - very very nice. room - great (we upgraded the room - wise choice ) only disadvantages - not in the center, no pool.

10/10 Excellent

alon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay. Hotel is quiet and provides for all special diets. Good spa + massages etc available at cost. No pool. Had thought I had booked into sister hotel which is in middle of town but infact was in the hotel near the station about 15-20 mins walk away. Staff very cheerful & efficient.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel - good access to Kitzbühel & the slopes
Nice modern hotel, very friendly staff and good spa facilities. Very much enjoyed our stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a cute cosy hotel. Breakfast was by far the best I have had at any hotel. Staff were friendly and very helpful.

10/10 Excellent

Laura, Manchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real treat to stay at!
This hotel was an absolute pleasure to stay at. It is beautifully renovated in a modern style whilst still keeping that traditional tyrolean feel. It is located right next to the main train station (on the outskirts of town - not the Hannenkam station next to the ski lift!) but is only a short walk to the town centre. The only meals we ate in the hotel were breakfast as we wanted to eat out on the evenings, but we were rely blown away with the selection. In addition to the usual breads, cereals and meats, there were things such as homemade yoghurt, chia pudding (which I love), a selection of cereal toppers such as dried apple rings, cinnamon and more. There was a whpleasure array of health supplements for you to help yourself to, and also bowls of things like goji berries arrayed other health foods. A lot of the food is organic (and delicious!). They even have a chef who will cook a selection of things for you right in front of you. I often ordered scrambled eggs with tomato, cheese, and spring onion. With the juices was also a selection of infused waters - I had the apple and cinnamon which was very nice. We booked the most basic room and even then it was lovely and spacious. The floorboards were and bit creaky as I andndssume they andndssume original but its not really something to complain about. Needless to say, the very nice but more standard hotel we stayed at in Munich on our way home certainly didn't compare to this beautiful hotel. I'd love to stay here again!
Our room - the photo doesn't do it justice
View of the hotel at night
Photo taken from the train station platform, shows the left side of the hotel

10/10 Excellent

Trevor, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Resort
We spent 3 nights at this resort with rooms in the newer building. The quality is very high. There is an excellent garden with pool as well as a spa area. Breakfast was varied and excellent. Location is slightly out of town but an easy 10 minute walk along the river walk. On site parking available

10/10 Excellent

vicky , panama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel
Is just next to the train station, and a 15 minutes walk to the town center, (8€ taxi), for skiing theres a ski shuttle that pass every 15 minutes. So is easy to move around. The hotel is really nice and modern, is also super clean and the staff is wonderfull. The breakfast was good to, but i dont recommend the dinner, its expensive for what is offered, and there are better restaurants is the town. Also they should put minibars in the rooms.

10/10 Excellent

Marcus, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Great place to stay close to liftsystem. A bit expensive. Could be hard to find a parking place as there are limited number. Was not prepared for the mixed-spa/sauna (thought I took the wrong door when I saw a naked woman in front of me). Really nice bar with a can-do attitude! Great breakfast. Average dinner. Stayed in the Economy Double Room (XS) which was big enough for me. Would stay again if budget allowed.

10/10 Excellent

Neil, East Anglia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Spa getaway in Kitzbuhel!!!
Just got back from a lovely getaway in Kitzbuhel staying at the Q hotel. As soon as you walk in the first impression is excellent and this carried on during our stay. Breakfast is a great selection from fresh cooked eggs, fresh fruits, cereals, juices etc and the evening meals was top quality with a service to match. Location wise the hotel is steps away from the train station and a nice 15 minute walk to the centre. There are ski buses just at the front of the train station every 15 minutes for access to the ski station. Downstairs is a superb spa area where you can relax and enjoy the saunas and steam rooms after a hard days skiing. The room size was perfect the only small criticism is that there is no wifi available apart from the downstairs bar area!! Overall had brilliant stay and will be coming back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff. Very accommodating to all our requests. Would stay agin

10/10 Excellent

Garry, GB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and very friendly staff. Food was excellent and location for travel to resort, ski areas was easy as main train station and ski shuttle bus stop was right outside. Town was 5-10 minute walk and not too far to go in the snow. I will definitely stay at Q again.

10/10 Excellent

andrea, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful stay at Q Resort and Spa
loved the Q resort.A nice 10 minute walk along the creek brought us to the centre of the action.The hotel itself very beautiful and modern, staff helpful and friendly. I highly recommend travelers stay at Q.

10/10 Excellent

yasmine, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
q hotel
amazing experience, I spend a great time, the location is just perfect, in front of the station and 5 min from the city centre, a really nice landscape, yummy breakfast, relaxing spa, and most of al a really friendly staff
Response from Family Loock on 6 June 2015
Dear Yasmine, thank you very much for your feedback. We are happy to read that your stay was perfecrt. Hopefully see you soon! Best regards Family Loock

10/10 Excellent

Joe, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
A lovely hotel with a very nice spa
Response from Familie Loock on 13 June 2015
Dear Mr. Joe, thank you very much for your positiv feedback. We are looking forward to welcome you soon! Perhaps you are interested in our yoga retreat with Martina Egger?! The following times are available 21.06.-25.06.2015, 06.09.-10.09.2015, 22.11.-26.11.2015. Hope to see you! Best regards Family Loock

10/10 Excellent

Nikola, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would visit again
Very nice hotel with great spa. Very friendly staff welcomed us with a drink on check-in. Breakfast was amazing - way beyond expectations.

10/10 Excellent

Sarah, GB Suffolk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Brilliant hotel with beautiful decor, food was amazing, choice of gormet, veggie or vegan. Everything we chose was beautifully presented and tasted divine. The hotel was a 10 min walk to the very pretty town & slopes, ski bus stopped directly outside so perfect. Staff very nice and friendly with excellent spa area .... Be warned its no clothing in spa! Great choice as directly in front of main Kitzbuhuel train station so was easy to get to from our flight to Munich. Will definitely stay again as we loved it!

6/10 Okay

Lawrence, Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities
Spa Hotel
A comfortable hotel, with high standards of customer care, but slightly disappointed with facilities; we perhaps hadn't allowed for Kitzbuhel pricing, so maybe our expectations were higher than the hotel delivered. Staff are all very helpful and pleasant; many with very good English (unsere Deutsh ist schrecklich). The Spa is good for hot rooms (2* sauna, steam) and relaxation area but no indoor pool or Jacuzzi. The rooms were small and no bath, no drawers, and insufficient storage generally for a one week holiday. We were in the modern part, which does not have the traditional Austrian heavy-timbered solid style of build we have enjoyed elsewhere. It would have been better if they had spotted a booking of more than one room, and put us on the same floor as our children. The "gourmet" food was inferior to home cooking, but that is frequently the case. We were attracted by the fact they seem to specialise in catering for various dietary needs - including coeliacs; Gluten free bread was always available (on request), but there was always a little work to be done by us in finding gluten free options or negotiating variants on the fixed daily menu - rather than this need being logged and catered for by the hotel. Service was a little slow when sat at an out of the way table. It is a very pleasant walk through the town to the hotel, along the river - about a mile from the main Hahnenkamm lift on the other side of the town. The fireworks just after New Year were worth seeing.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
The most relaxing hotel I've ever stayed in! Breakfast was fantastic, as was the setting and interior of the hotel. Lovely swimming pond and gardens outside, and the room was spacious and comfortable. Only downside was our room was opposite the train station and there was a lot of train noise through the night/very early morning, which woke us up.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

sam, Birmingham

Liked: Cleanliness, room comfort
Disliked: Staff & service
No transport from hotel to ski lifts
no english menus communication difficult the room had a sky window with no blind - sun came thru early so no chance of a lie in Really disappointing

6/10 Okay

Barlow, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, but quite expensive for the offering
Great breakfast, nice atmosphere, helpful staff.

8/10 Good

Elaine, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
We stayed for 2 nights, arrived early and were accommodated with early access to our room. Staff were friendly and helpful. Breakfast included a wide variety of meats, cheeses, cereals breads and made to order omelettes. We ate two gourmet dinners there and the service was excellent - staff were attentive and very pleasant. Our room was small but very clean and comfortable with a balcony overlooking the river. An easy short walk along the river into town and a train station across the street. We would stay there again.

8/10 Good

Dougal, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ski hotel
Exceeded expectations with big rooms, great decor throughout, a superb spa/sauna and easy access to the lifts with the ski bus.

6/10 Okay

monizu, israel

Liked: Cleanliness
Disliked: Staff & service, room comfort
Disappointing hotel
It was advertised that there is parking ,however the only parking available was that in the garage which cost 13 euro per night.The room was small and not comfortable at all not suitable for a 4 star hotel.It was written in the confirmation that we get a bottle of water in the room every room. At the reception they said it is not mentioned in their reservation. The staff at the reception desk was not friendly at all/ We will definitely not reccommend the hotel and will not come again.

4/10 Poor

cj, kuwait

Disliked: Staff & service
Negative Unprofessional staff
I found hotel staff very unreasonable and Unprofessional , lack of training and awareness of handling situation. In hospitality business they don't have one. Aggressive and rude attitude . Which I found very Unusual in westren part of the world. No customer satisfaction.