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West End Hotel

Photo gallery for West End Hotel

Featured image
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Terrace/patio

Overview of West End Hotel

West End Hotel

3 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Business services
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
14 Main Street, Kirkwall, Scotland, KW15 1BU

Explore the area

  • Popular LocationBishop's Palace4 min walk
  • Popular LocationOrkney Museum5 min walk
  • Popular LocationSt. Magnus Cathedral6 min walk
  • AirportKirkwall (KOI)6 min drive

Choose dates to view prices

About this area

Kirkwall

Located in Kirkwall, West End Hotel is in the city centre and near the beach. Standing Stones of Stenness and Maes Howe are local landmarks, and the area's natural beauty can be seen at Mainland and Scapa Beach.

What's nearby

  • Bishop's Palace - 4 min walk
  • Earl's Palace - 5 min walk
  • Orkney Museum - 5 min walk
  • St. Magnus Cathedral - 6 min walk
  • Orkney Wireless Museum - 10 min walk

Getting around

  • Kirkwall (KOI) - 6 min drive

Restaurants

  • Zio Franco's - 2 min walk
  • Happy Haddock Fish & Chips - 2 min walk
  • SunBean Coffee House - 3 min walk
  • Lucano - 3 min walk
  • Empire - 4 min walk

About this property

West End Hotel

3-star hotel in Kirkwall with free breakfast
A meeting room, a garden and a picnic area are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. All 10 rooms offer free WiFi, coffee makers and flat-screen TVs with digital channels. Other amenities available to guests include free bottled water, hairdryers and showers. Housekeeping is available on request.
West End Hotel offers 10 forms of accommodation with complimentary bottles of water and coffee/tea makers. 30-inch Flat-screen televisions come with digital channels.

Bathrooms include a shower and hairdryers. This Kirkwall hotel provides complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM–9:30 AM

Conveniences

  • No lifts

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Languages spoken

  • English

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 30-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts Visa and Mastercard; cash is not accepted

Property is also known as

West End Hotel Kirkwall
West End Kirkwall
West End Hotel Hotel
West End Hotel Kirkwall
West End Hotel Hotel Kirkwall

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 29 out of 77 reviews
5 - Excellent 38%
Rating 4 - Good. 36 out of 77 reviews
4 - Good 47%
Rating 3 - Okay. 9 out of 77 reviews
3 - Okay 12%
Rating 2 - Poor. 3 out of 77 reviews
2 - Poor 4%
Rating 1 - Terrible. 0 out of 77 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.6/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here. Located in a historic building and a stones throw from the cathedral so easy walking distance to Kirkwall attractions and easy access to roads for all parts of the island. Very friendly welcome and a tasty breakfast each morning. It is a historic building so stairs and corridors but clean and safe with a comfy bed, what more do you need? We would happily go back to Orkney and hopefully when we do we will be able to book the West End Hotel for our stay.
Stayed 5 nights in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and friendly hotel
Lovely little hotel on a quiet street; reception was really friendly and helpful. Useful having plates and cutlery, etc. in the room for takeaways as everywhere was booked up to eat out!
Stayed 1 night in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional, friendly service
Really good communication throughout booking and organising our check-in from the late ferry. Looked after our bags for us the day we checked out. Really Covid-safe way of running things too. Thank you.
Stayed 1 night in Aug 2021

4/5 Good

Travelled with partner
Liked: Cleanliness
Enjoyed our stay. Unfortunate that restaurant closed due to Covid staffing shortage but close to local amenities.
Stayed 3 nights in Aug 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel decor dated, room on ground floor was damp and next to kitchen so woken each morning by sound of kitchen staff
Stayed 3 nights in Aug 2021