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Reviews of Kiama Shores

3.5 out of 5
Kiama Shores
45-51 Collins Street, Kiama, NSW

Reviews

8.8

Excellent

Rating 10 - Excellent. 502 out of 999 reviews" "
Rating 8 - Good. 401 out of 999 reviews" "
Rating 6 - Okay. 77 out of 999 reviews" "
Rating 4 - Poor. 14 out of 999 reviews" "
Rating 2 - Terrible. 5 out of 999 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shayne, Sylvania Waters

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2nd stay at Kiama Shores. We stay here to attend the Red Hot Summer Festival at Berry. Reception staff were very friendly & helpful. We stayed in room 8 on the ground floor. The room was very clean & renovated. The shower nice & hot 🔥. Bed 🛌 was super comfy. Nice & close to cafe, shops & train was a 5min walk. Surrounds were quiet. Overall a very enjoyable & relaxing weekend.
Stayed 2 nights in Mar 2024
Response from Gail on 8 Mar 2024
Thank you Shayne for your review. We are glad that you enjoyed your stay with us. See you next time you are in Kiama

10/10 Excellent

elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem! Hotel is beautifully presented with great hosts would couldn’t have been more helpful The location is fantastic and Kiama is a must place to stay Hotel located steps away from cafes shops and restaurants The location is breathtaking and free parking!
Stayed 4 nights in Feb 2024
Response from Gail & Erik on 21 Feb 2024
Thank You Elaine for your fantastic review. We are glad that you enjoyed your stay with us and your time in Kiama. Hope you have a safe trip home

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stsy will be back
Stayed 3 nights in Dec 2023
Response from Gail on 8 Feb 2024
Thank you Susan for your great feedback. Glad that you enjoyed your stay with us

8/10 Good

Linda

Stayed 2 nights in Jan 2024
Response from Gail on 8 Feb 2024
Thank you Linda for your feedback. Glad that you enjoyed your stay with us

10/10 Excellent

Nikole, Wattle Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Gail on 8 Feb 2024
Thank you Nikole for your great feedback. Glad that you enjoyed your stay with us

10/10 Excellent

Leslie, Baulkham Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Gail on 8 Feb 2024
Thank you Leslie for your great feedback. Glad that you enjoyed your stay with us

8/10 Good

Kamal

Response from Gail on 8 Feb 2024
Thank you Kamal for your feedback. Glad that you enjoyed your stay with us

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious, exceptionally clean and had a well-stocked kitchenette. Lovely view of the park from our balcony. Best place to stay in Kiama.
Stayed 2 nights in Dec 2023
Response from Gail on 22 Dec 2023
Thank you Deborah for your great feedback. We are glad that you enjoyed everything Kiama Shores had to offer. Looking forward to welcoming you back again soon.

8/10 Good

Thudung,

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanness - Easy parking
Stayed 1 night in Dec 2023
Response from Gail on 22 Dec 2023
Thank you for your feedback. Your comments will be passed onto our hardworking housekeeping team

8/10 Good

vivienne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
quiet location, pleasant pool area with nice furniture.
Stayed 2 nights in Nov 2023
Response from Kiama Shores on 28 Nov 2023
Thankyou for the kind review. We look forward to seeing you the next time you are in Kiama.

10/10 Excellent

Ronald

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was in such good condition and except for a toaster for breakfast had excellent facilities.
Stayed 2 nights in Nov 2023
Response from Gail on 24 Nov 2023
Thank you Ronald for your great review. We are glad that you enjoyed your stay with us

10/10 Excellent

Lucinda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We stayed here for a weekend while at a wedding. It’s simple but does the job. It’s clean and very close to the shops and beach! Location couldn’t be better. Bed is comfortable too. Nothing crazy but as expected. We had a garden room which was private. The pool area is great.
Stayed 3 nights in Nov 2023
Response from Gail on 24 Nov 2023
Thank you Lucinda, we are glad that you enjoyed your weekend stay with us.

8/10 Good

Daryn

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2023
Response from Gail on 24 Nov 2023
Thank you Daryn for your review. We are glad that you enjoyed your stay with us @ Kiama Shores

10/10 Excellent

Jeannine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Gail on 18 Nov 2023
Thank you Jeannine for your great review. We are glad that you enjoyed your stay @ Kiama Shores

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous central location. Staff were very helpful with dining suggestions
Stayed 2 nights in Nov 2023
Response from Gail on 10 Nov 2023
Thank you Janine for your review. We are glad that you enjoyed your stay with us @ Kiama Shores

10/10 Excellent

Penny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location, and the motel was very nice.
Stayed 2 nights in Nov 2023
Response from Gail on 10 Nov 2023
Thank you Penny for your great review. We are glad that you enjoyed our central location - which is walking distance to everywhere in Kiama. See you next time you are visiting

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surfer's Paradise
Excellent location. Friendly & helpful staff.
Stayed 1 night in Nov 2023
Response from Gail on 10 Nov 2023
Thank you Douglas for your great review. We are glad that you enjoyed your stay @ Kiama Shores

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The complex and room were very attractive. Well furnished, bright and modern. Bed very comfy. Check in was easy and the girl on reception was delightful.
Stayed 1 night in Nov 2023
Response from Gail on 10 Nov 2023
Thank you Geoffrey for your great review. We are glad that you enjoyed your stay & our friendly staff

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and central location
Stayed 2 nights in Oct 2023
Response from Gail on 30 Oct 2023
Thank you John, we are glad that you enjoyed your stay with us @ Kiama Shores

10/10 Excellent

Paul, Kambah

Liked: Cleanliness, staff & service, property conditions & facilities
The property was a very clean and quiet setup with large rooms. The facilities were great. I'd stay again.
Stayed 2 nights in Oct 2023
Response from Gail on 28 Oct 2023
Thank you Paul for your great review. We are glad that you enjoyed everything about Kiama Shores. I will pass on your comments to our hard working team

10/10 Excellent

Janette

Stayed 3 nights in Oct 2023
Response from Gail on 17 Nov 2023
Thank you Janette for your great review. We are glad that you enjoyed your stay with us.

8/10 Good

James, Sydney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
it was a nice property, clean quiet and peaceful
Stayed 2 nights in Oct 2023
Response from Gail on 23 Oct 2023
Thank you for your feedback - we are glad that you enjoyed your stay

8/10 Good

ANN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the central location. Easy walk to the shops and waterfront. Room was very spacious & clean. Front of staff friendly and professional.
Stayed 3 nights in Oct 2023
Response from Gail on 21 Oct 2023
Thank you Ann for your review and we are glad that you enjoyed your stay with us @ Kiama Shores

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Oct 2023
Response from Gail on 17 Oct 2023
Thank you Keith, we are glad that you enjoyed your stay with us

10/10 Excellent

Pat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really impressed with everything
Stayed 1 night in Oct 2023
Response from Gail on 15 Oct 2023
Thank you Pat, we are glad that you enjoyed your stay with us

10/10 Excellent

Albert, Chatswood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to the shops and eating venue, walkable distance even at night times. However I find the bed a little bit too soft
Stayed 2 nights in Oct 2023
Response from Gail on 15 Oct 2023
Thank you Albert for your great review. We are glad that you enjoyed your stay with us @ Kiama Shores

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am absolutely delighted with the hotel.. thank you for all your work!
Stayed 3 nights in Oct 2023
Response from Gail on 9 Oct 2023
Thank you Priscilla for your great review. We are glad that you enjoyed your stay with us. See you next time you are in Kiama

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Gail on 7 Oct 2023
Thank you for staying @ Kiama Shores, we are glad you enjoyed your stay

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Gail on 7 Oct 2023
Thank you for staying @ Kiama Shores, we are glad you enjoyed your stay

8/10 Good

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, friendly staff. Great location for sights and dining. Recommend.
Stayed 2 nights in Sep 2023
Response from Gail on 29 Sept 2023
Thank you Paul for your review, we are glad that you enjoyed your stay

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Gail on 29 Sept 2023
Thank you Eric, we are glad you enjoyed your stay with us @ Kiama Shores

8/10 Good

Geoff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room well furnished but surprised to find no toaster available in room.
Stayed 2 nights in Sep 2023
Response from Gail on 23 Sept 2023
Thank you Geoff for your review. We are glad that you enjoyed our stay with us. In regards to toasters - none of our rooms have them.

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely motel. Excellent staff. Very helpful.
Stayed 1 night in Sep 2023
Response from Gail on 23 Sept 2023
Thank you Jenny for your great review. We are glad that you enjoyed our stay with us.

8/10 Good

scott

Stayed 1 night in Sep 2023
Response from Gail on 15 Oct 2023
Thank you Scott, glad that you enjoyed your stay

10/10 Excellent

Deb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We made a last minute booking and loved our stay. The room was large, spotless and modern. The bed was comfortable and everything we needed in town was nearby.
Stayed 1 night in Sep 2023
Response from Gail on 23 Sept 2023
Thank you Deb for your great review. We are glad that you enjoyed our stay with us.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, excellent staff!
Nice clean rooms. Excellent customer service. The staff were kind, genuine and understanding.
Stayed 1 night in Sep 2023
Response from Gail on 23 Sept 2023
Thank you Rachel for your great review. We are glad that you enjoyed our stay with us.

10/10 Excellent

Dut Ram

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best stay in NSW so far.
Stayed 2 nights in Sep 2023
Response from Gail on 15 Sept 2023
Thank you Dut Ram, we are glad that you enjoyed your stay. We look forward to welcoming you back to Kiama Shores.

10/10 Excellent

DANNY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good size room, clean rooms, location,overall good place
Stayed 2 nights in Sep 2023
Response from Gail on 15 Sept 2023
Thank you Danny, we are glad that you enjoyed your stay. We look forward to welcoming you back to Kiama Shores.

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay in a beautiful location
Stayed 2 nights in Sep 2023
Response from Gail on 15 Sept 2023
Thank you Kelly, we are glad that you enjoyed your stay. We look forward to welcoming you back to Kiama Shores.

10/10 Excellent

ERIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property Will definitely be going back!
Stayed 1 night in Sep 2023
Response from Gail on 15 Sept 2023
Thank you Erin, we are glad that you enjoyed your stay. We look forward to welcoming you back to Kiama Shores.

10/10 Excellent

arthur

Stayed 3 nights in Aug 2023
Response from Gail on 15 Sept 2023
Thank you Arthur, we are glad that you enjoyed your stay. We look forward to welcoming you back to Kiama Shores.

10/10 Excellent

Miss Tamsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the renovation, seriously nice
Really great recent renovation. Nice rooms and bathrooms, very comfortable.
Stayed 1 night in Aug 2023
Response from Gail on 28 Aug 2023
Thank you for the great review. We are glad that you enjoyed your stay with us and look forward to welcoming you back again soon.

6/10 Okay

Kelly

Stayed 1 night in Aug 2023
Response from Gail on 23 Sept 2023
Thank you for your review

10/10 Excellent

Broderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Gail on 28 Aug 2023
Thank you for staying with us @ Kiama Shores and we are glad that you enjoyed your stay

10/10 Excellent

Suzy

Liked: Cleanliness, staff & service, property conditions & facilities
The place was clean and close to everything.
Stayed 1 night in Aug 2023
Response from Gail on 20 Aug 2023
Thank you for your review, we are glad that you enjoyed your stay with us

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Gail on 29 Aug 2023
Thank you, glad you enjoyed your stay

10/10 Excellent

Joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, amenities beautiful
Stayed 3 nights in Aug 2023
Response from Gail on 17 Aug 2023
Thank you Joy for your review. We are glad that you enjoyed your stay with us, looking forward to welcoming you back next time you are in Kiama

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The propertu is in an ex ellent location for use of local cafe, leagues club etc, The bed mattress was a bit saggy,
Stayed 2 nights in Aug 2023
Response from Gail on 17 Aug 2023
Thank you Andrew, we are glad that you enjoyed your stay with us

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Neat & clean
Stayed 1 night in Aug 2023
Response from Gail on 10 Aug 2023
Thank you for your review, we are glad that you enjoyed your stay with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, location
Easy walk to Blowhole & eateries. Friendly staff & quick checkin & checkout. Good size bathroom with double basins but shower cubicle is rather tight. Good toiletries - commendable for not using single-use plastic bottles. Warning notices in room on how to avoid incurring extra fees are somewhat sarky
Stayed 2 nights in Jul 2023
Response from Gail on 10 Aug 2023
Thank you for your review, we are glad that you enjoyed your stay with us.