Front of property

Reviews of Echoes Boutique Hotel and Restaurant

4.5 out of 5
Echoes Boutique Hotel and Restaurant
3 Lilianfels Avenue, Katoomba, NSW

Reviews

9.0

Wonderful

Rating 10 - Excellent. 213 out of 320 reviews" "
Rating 8 - Good. 74 out of 320 reviews" "
Rating 6 - Okay. 14 out of 320 reviews" "
Rating 4 - Poor. 9 out of 320 reviews" "
Rating 2 - Terrible. 10 out of 320 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful room. Excellent service. Either we had very noisy neighbours or the soundproofing between the rooms could be better.
Stayed 1 night in Mar 2024

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The peace and tranquility.The views are mesmerising and closeness to echo point ,just simple walk down to the three sisters.The staff were outstanding 11/10,from check in to checkout it was such a pleasure to stay there
Stayed 3 nights in Mar 2024

8/10 Good

Suzie

Liked: Cleanliness, staff & service
Beautiful property. Stayed in the cliff view room. Which was worth the view. Amenities seemed good.
Stayed 1 night in Feb 2024

10/10 Excellent

Duncan, Vero Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great place to stay and relax with easy access to the attractions of the Blue mountains. Food on site was very high end. This is an observation, not a complaint, the dimming options are high end full formal price fixed multi course meals. We went into town for something lighter and less formal.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mark S.

Travelled with partner
Liked: Amenities, property conditions & facilities
Corner view room (606) was superb. One of the best views of any room I have ever stayed in. Able to use facilities at Lilienfels next door, ie pool and restaurant.
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Rajni

Stayed 1 night in Nov 2023

10/10 Excellent

Jillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the charm of the hotel, and being a boutique hotel it only has a small number of rooms. The location being on the edge of the escarpment is magic, the views are magnificent and the gardens are glorious. The staff, food and service is of a very high standard, professional but also friendly. This is a great little hotel to celebrate a special occasion or just be a tourist.
Stayed 2 nights in Nov 2023

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel. The room was clean and comfortable and view was incredible. We ate at the hotel and the sister hotel (which is next door and access to facilities included). Both were great.
Stayed 2 nights in Oct 2023

10/10 Excellent

Donell

Liked: Cleanliness, staff & service, property conditions & facilities
Everything very relaxing, great staff.
Stayed 1 night in Oct 2023

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous location with amazing view! Wonderful restaurant. Fantastic service.
Stayed 2 nights in Aug 2023

10/10 Excellent

Wolfgang

Travelled with partner
From the moment we pulled in to the drive to when we departed , it was just wonderful. The staff, hotel, facilities, location, faultless. I would highly recommend staying here and the views from the gardens, breathtaking.
Stayed 5 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Drop dead views and best location in the Blue Mountains, right on the cliff edge. Spacious rooms could do with a bit of an update. Cosy round bar with open fire.
Stayed 1 night in Jul 2023

6/10 Okay

Lisa

Travelled with group
Liked: Cleanliness
Echoes is looking a bit tired. The bar doesn’t open until 5.30pm so there’s nowhere to snuggle up with a book and a bevy. The food was excellent, as was the service in restaurant, but the bar service was lacklustre. The bar staff were pleasant but lacked warmth and confidence.
Stayed 2 nights in Jun 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
I had a room with the best view ever. I will never forget this trip. The staff were all lovely
Stayed 1 night in Jun 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

10/10 Excellent

Jon

Liked: Staff & service
Stayed 1 night in May 2023

10/10 Excellent

David

Stayed 1 night in May 2023

10/10 Excellent

Craig

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Having worked in a hotel myself, I know what to look for. I could not fault the staff at all during my stay. We ate at the restaurant and had breakfast across the road in Lillian Fels. Each experience was excellent. The only criticisms are that the spa bath looked a bit tired and the air conditioning was noisy, but once the room was warm, we just turned it off. There is one other thing, and I have found this in other hotels, two guests, but only one luggage rack. Apart from that, the view was the best of any hotel I’ve ever stayed in, and that’s saying something. Once again, staff - amazing, view - to die for. HIGHLY recommend.
Stayed 1 night in Apr 2023

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly.Very comfortable and amazing view .Just feel they needed a fan or some sort of ventilation in the bathroom.
Stayed 1 night in Mar 2023

8/10 Good

Troy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely View
Stayed 2 nights in Feb 2023

10/10 Excellent

Mitchell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location / views
Stayed 2 nights in Jan 2023

10/10 Excellent

Ning

Travelled with family
Liked: Cleanliness, staff & service
excellent

8/10 Good

Simon

Travelled with partner
For a $500 a night hotel was in disrepair and they our condition

10/10 Excellent

Wei Tong Philip, Singapore

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really love the view from this hotel and the ability to use the facilities of the bigger hotel next to it. Dinner and breakfast was also excellent at the hotel!
Stayed 1 night in Dec 2022

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Tiffany

Stayed 2 nights in Dec 2022

10/10 Excellent

Simren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous location. Great view from our room. Good food, although quite expensive. Friendly and helpful staff.
Stayed 1 night in Nov 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay
Stayed 2 nights in Sep 2022

10/10 Excellent

Sunny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views, excellent staff and service
Stayed 2 nights in Aug 2022

10/10 Excellent

Arlandas

Stayed 1 night in Jul 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Amazing! Clean, stunning view, friendly staff. Restaurant is great
Stayed 2 nights in May 2022

10/10 Excellent

Thi Tra Giang, campsie

Stayed 2 nights in Apr 2022

6/10 Okay

Glen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well maintained and comfortable property with excellent views and shared amenities with Lilianfels resort adjacent. Very solid welcome and reception assistance. Dining room has some work to do - limited options and could use more direction on the service front - very green staff. Mains were well prepared and beautiful presentation but appetizers and accompaniments had been prepared in advance - delicious warm steak with chilly potatoes, and expertly cooked scallops had cooled down.
Stayed 1 night in Apr 2022

2/10 Terrible

Michael

Stayed 2 nights in Mar 2022

4/10 Poor

Renata

Liked: Room comfort
Grossly Overrated
The hotel is unfortunately grossly over-rated. It used to be good but has now been taken over by a consortium that owns and runs Lillianfels, Hydro-magestic and another. I was informed there was a Tesla charger at the sister hotel next door and upon arriving and needing a charge they showed me a power point. I had not taken my charger as I was assured there was a Tesla charger. There were in fact 2 x Audi chargers (one was not working) but no good to me. The next day upon returning to our room after being out the door had not been shut properly and anyone could have gone in. The staff were very apologetic but this was pretty bad. The bathroom was very un-user friendly with a shower over the spa tub and no safety railing to hold onto. One had to be careful not to slip. The TV was useless and did not have any foxtel which again with a hotel of this calibre it should be available. There were no power points either side of the bed for charging devices but they were across the room which was very inconvenient. The staff were very polite but a lot is lost in translation. The hotel did not include breakfast and for the enormous nightly tariff this should have been included. On a positive note the restaurant must have had the best food and presentation I have ever tasted.
Stayed 3 nights in Mar 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service
The location was fantastic , Staff were fantastic but with there accents very hard to communicate with, this was the biggest drawback Everything else was lovely
Stayed 1 night in Mar 2022

4/10 Poor

Daniel

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Smelt like sewerage walking to our room in the building and there was not even a car spot for me to park my car after paying quite alot for a room i had to park my car 2 streets up in a paid public area after certain times.
Stayed 1 night in Mar 2022

8/10 Good

Daryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointing that the restaurant and bar were closed on Tuesday.
Stayed 2 nights in Feb 2022

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The garden room we were given at echo boutique had no privacy as other guests looked straight in the room as they roamed the garden in front of our room. That part of the garden should not be accessible to others. We were moved to a lovely room in Lilianfels as a result of our complaint. The restaurant at echoes was superb in every respect.
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best views of the Blue Mountains
Amazing place and location. We really enjoyed the fact that the hotel is small and friendly. Rooms are for the most spacious and have excellent outdoor seating with breathtaking views. As we visited just after the COVID-19 re-opening it seemed staff were a little overwhelmed with the rush to the hotel. Staff were friendly and helpful throughout the stay. Book the restaurant early.
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

ROUBY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing view
Stayed 1 night in Oct 2021