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Reviews of Bella Vista Motel

3 out of 5
Bella Vista Motel
5 Central Coast Highway, Kariong, NSW

Reviews

7.6

Good

Rating 10 - Excellent. 98 out of 350 reviews" "
Rating 8 - Good. 131 out of 350 reviews" "
Rating 6 - Okay. 82 out of 350 reviews" "
Rating 4 - Poor. 28 out of 350 reviews" "
Rating 2 - Terrible. 11 out of 350 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Heather

Disliked: Property conditions & facilities
No clean towels for second night
Stayed 2 nights in Mar 2024

6/10 Okay

Kelly

Travelled with family
Liked: Cleanliness
We had family of 4, kitchen bin could of been bigger, pool could of done with a clean as sticks and leaves on bottom & top of pool, Parking would be good if was allocated to the rooms on lower level.
Stayed 2 nights in Jan 2024
Response from Pat on 23 Feb 2024
Since room are upstairs and downstairs we do not have allocated parking. Plenty of parking around back of the motel

10/10 Excellent

Saitanuj

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 2 nights in Dec 2023
Response from Pat on 24 Feb 2024
Thanks for taking time to review us.

10/10 Excellent

Jessie

Stayed 2 nights in Dec 2023
Response from Pat on 24 Feb 2024
Thanks for taking time to review us

6/10 Okay

Sean

Liked: Cleanliness
Disliked: Amenities
room was nice however the after hours check in safe was hard to open and no soap in the shower
Stayed 1 night in Nov 2023
Response from Pat on 5 Dec 2023
Thanks for feedback and i will look into your concerns

8/10 Good

Oriole

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

6/10 Okay

John

Stayed 1 night in Oct 2023

4/10 Poor

Arthur

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
No wifi, (blamed Telstra) no biscuits to have with coffee, bathroom small and cramped.
Stayed 1 night in Oct 2023
Response from Pat on 15 Oct 2023
sorry we had issues with wifi and i managed to connect your computer. Sorry we are only 3 star budget motel.

10/10 Excellent

veronica

Liked: Amenities, property conditions & facilities
The staff were friendly and attentive and the room was great
Stayed 1 night in Sep 2023
Response from Pat on 25 Sept 2023
Thanks and we look forward in seeing you again soon

6/10 Okay

Kerrie

Liked: Cleanliness
We were told to park on street as had small box trailer. Said no room but was plenty of room. Did not think helpful
Stayed 1 night in Aug 2023
Response from Pat on 19 Sept 2023
Sorry about the confusion i will talk to staff concerned

6/10 Okay

John and Deslie

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Pat on 19 Sept 2023
Thanks John

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Beds great. Parking very limited. Lot of traffic noise.
Stayed 1 night in Sep 2023
Response from Pat on 19 Sept 2023
Thanks John

8/10 Good

Josie

Stayed 1 night in Aug 2023
Response from Pat on 19 Sept 2023
Thanks Josie for taking time to review us.

8/10 Good

David

Stayed 2 nights in Aug 2023
Response from Pat on 19 Sept 2023
Thanks David for taking time to review us.

8/10 Good

Adam

clean and comfortable
Stayed 1 night in Aug 2023
Response from Pat on 6 Aug 2023
thanks for taking time to review us

8/10 Good

Helen

Stayed 5 nights in Jun 2023
Response from Pat on 2 Aug 2023
Thanks Helen for taking time to review us.

2/10 Terrible

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities
Insanely noisy, unsafe location, hair in room, TV reception barely working, bed uncomfortable, ver cold and heater not working, too expensive for standard, unreliable reviews
Stayed 3 nights in May 2023
Response from Pat on 30 May 2023
Thanks for taking time to review us and sorry for inconvenience during your stay. We will into your concerns and thanks again for bring this to our attention.

8/10 Good

Alphonsus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed overnight. Was clean comfortable and convenient.
Stayed 1 night in May 2023
Response from Pat on 30 May 2023
Thanks for taking time to review us and we look forward in seeing you again soon

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nnn
Stayed 2 nights in Apr 2023
Response from Pat on 30 May 2023
Thanks for taking time to review us and we look forward in seeing you again soon

10/10 Excellent

Salesi

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was nice and cozy. Convenient and close to the shopping center. Clean towels every day. The only thing is the parking is too small and no allocated parking but you still find a parking. Overall, we enjoyed our stay and would stay there again.
Stayed 3 nights in Apr 2023
Response from Pat on 30 May 2023
Thanks for taking time to review us and we look forward in seeing you again soon

10/10 Excellent

Ashok

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good.
Stayed 1 night in Apr 2023
Response from Pat on 30 May 2023
Thanks for taking time to review us and we look forward in seeing you again soon

4/10 Poor

Anthony

Disliked: Staff & service
Lack of local knowledge Lack of interest
Stayed 1 night in Apr 2023
Response from Pat on 30 May 2023
Thanks for review and we will look into your concerns.

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed well priced and good location. Friendly staff
Stayed 1 night in Mar 2023

8/10 Good

brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet stay, temperature good and comfortable bed.
Stayed 1 night in Mar 2023

8/10 Good

Lindy

Stayed 1 night in Mar 2023

8/10 Good

Mark

Stayed 1 night in Feb 2023

8/10 Good

Jim

Liked: Cleanliness, property conditions & facilities
the entrance off the street is difficult to navigate with heavy traffic behind.
Stayed 1 night in Feb 2023

6/10 Okay

Christine

Liked: Staff & service
Toilet absolutely smelt bad luck had a door to close
Stayed 1 night in Feb 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues , friendly staff, clean , everything needed, wifi wasn’t great
Stayed 1 night in Feb 2023

8/10 Good

DAVID

Travelled with partner
Liked: Cleanliness, staff & service
Mid range . Needs some repair work and could be good. Good bed though
Stayed 1 night in Jan 2023

8/10 Good

Adam

Liked: Staff & service

6/10 Okay

Peter

Very outdated and in need of maintenance
Response from Pat on 8 Jan 2023
thanks for your review

4/10 Poor

Kerry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

2/10 Terrible

Min A

Disliked: Amenities, property conditions & facilities

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to what I wanted good No restaurant was unfortunate
Stayed 1 night in Nov 2022
Response from Pat on 8 Jan 2023
Thanks Barbara for taking out time to review us

10/10 Excellent

Stacie

Stayed 1 night in Oct 2022

8/10 Good

Andrew

Stayed 1 night in Oct 2022

8/10 Good

Trevor

Liked: Staff & service
Location
Stayed 1 night in Sep 2022

6/10 Okay

M

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Broken toilet seat shower door unable to be closed bathroom mirror falling off the wall. Badly in need of serious refurbishment
Stayed 1 night in Sep 2022

6/10 Okay

Peter

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very noisy due to location. mattress sagged in the middle, ensuite had missing grout, broken tiles.
Stayed 1 night in Sep 2022

10/10 Excellent

kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and a convenient location
Stayed 1 night in Aug 2022

10/10 Excellent

Abdul Tawab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice to stay
Stayed 2 nights in Jul 2022

8/10 Good

Russell

Travelled with partner
Liked: Cleanliness, staff & service
The room was clean and adequate but the stairs needed repair
Stayed 1 night in May 2022
Response from pat on 8 July 2022
thanks for suggestion and we will look into this

6/10 Okay

Evelyn

Disliked: Property conditions & facilities, room comfort
Bella Vista
Staff assisted late arrival by leaving the key in a,lock box. The room assigned was on the equivalent of the second floor at the rear of the building. Access required climbing approx. 30 very steep, external stairs at the rear of the property which was dimly lit. It was a very hard ask fior a person in my mid 60's with two bad knees and hips trying to carry a heavy suitcase. The room was basic, small, the bed not very comfortable & rock hard pillows. The highway traffic started around 5am and was very noisey.
Room 21- top corner
View to Carpark from top balcony outside room
Directed to use Steep rear stairs for after hours access at check in.
Stayed 1 night in May 2022

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from Pat on 4 May 2022
Thanks it was a pleasure to accommodate you

8/10 Good

Patricia

Stayed 1 night in Apr 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service
Good value for money.Basic and a bit dated,so don’t expect the Hilton for bargain price.
Stayed 2 nights in Apr 2022
Response from Pat on 4 May 2022
Thanks for review and we were glad to accommodate you.

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2022

10/10 Excellent

Troy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Mar 2022
Response from Pat on 4 May 2022
Thanks Troy for taking time to review us. We look forward in seeing you soon.

10/10 Excellent

Teresa

Travelled with family
Liked: Staff & service
Very friendly and obliging hosts. Quiet !!! surprisingly, as close to main road Would have liked some info eg - you can only go left when leaving - 10 mins to turn around can make you late! - the fact there is a Coles express at the petrol station over the road Gosford RSL Diggers Ettalong are not too far for a meal
Stayed 2 nights in Mar 2022
Response from Pat on 4 May 2022
Thanks Teresa for taking out your precious time to review us. We look forward in seeing you again soon.