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Overview of Hospitality Kalgoorlie, SureStay Collection by Best Western

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  • Standard Room, 1 Queen Bed

    4.7/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 2
    • 1 Queen Bed
    More details
  • 2 Bedroom Suite

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 4
    • 2 Double Beds
    More details
  • Executive Room, 1 Queen Bed

    4.3/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Executive Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 2
    • 1 King Bed
    More details
  • Standard King Room

    5/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 2
    • 1 King Bed
    More details
4.0
Very good
Rating 5 - Excellent. 126 out of 480 reviews
5 - Excellent 26%
Rating 4 - Good. 256 out of 480 reviews
4 - Good 53%
Rating 3 - Okay. 75 out of 480 reviews
3 - Okay 16%
Rating 2 - Poor. 20 out of 480 reviews
2 - Poor 4%
Rating 1 - Terrible. 3 out of 480 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Great customer service and good comfortable bed and clean room
Stayed 2 nights in Feb 2021

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was big and comfortable. Reception was waiting on our late arrival. Restaurant staff friendly. Great pool. Only thing I noticed was the bottom rim of the side wall of the shower could have been cleaner. Would highly recommend the hotel. Good ambience and staff.
Stayed 3 nights in Nov 2020

2/5 Poor

Business traveller
Sad face IconDisliked: Cleanliness
TLC
Room needs TLC, Hair and dust in Bathroom, carpet floors need a good clean.
Stayed 2 nights in Nov 2020

3/5 Okay

Travelled with partner
Sad face IconDisliked: Amenities
After a disappointing start to our 6 day stay, where the swimming pool needed cleaning, for which apparently there is no daily full time maintenance. Manageress did explain her difficulties in keeping the pool clear. Sorry but our accommodation was booked so that we could enjoy a daily swim. This was not possible. Other than that it was OK
Stayed 6 nights in Oct 2020

3/5 Okay

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Bit of a let down.
Thought the receptionist could have been a lot more obliging and friendly. We had just come from staying at the Best Western in Esperance who provided amazing service and definitely felt Kalgoorlie let us down. Because there's no cleaning done in the rooms because of Covid, Esperance offered a free continental breakfast. There was nothing offered in Kalgoorlie.
Stayed 2 nights in Oct 2020

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