Exterior

Reviews of Holua Resort

3.5 out of 5
Holua Resort
78-7190 Kaleiopapa Street, Kailua-Kona, HI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 688 out of 1013 reviews" "
Rating 8 - Good. 271 out of 1013 reviews" "
Rating 6 - Okay. 30 out of 1013 reviews" "
Rating 4 - Poor. 16 out of 1013 reviews" "
Rating 2 - Terrible. 8 out of 1013 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tehina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Mar 2024

8/10 Good

Roy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The equipment worked. Little date, but clean. Would stay again
Stayed 2 nights in Mar 2024

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rental, very nice!
Stayed 4 nights in Mar 2024

10/10 Excellent

Feng

Liked: Cleanliness
Stayed 5 nights in Mar 2024

10/10 Excellent

Gerta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort. Beautiful. Very clean and well maintained. Staff is always helpful and smiling. Specious villas stacked with everything you need. I just only wish that resort be closer to the ocean. Would definitely come back anytime.
Stayed 11 nights in Feb 2024

10/10 Excellent

Melanie

Liked: Staff & service, property conditions & facilities
Perfect size and great location!
Stayed 5 nights in Mar 2024

10/10 Excellent

Michael Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024

6/10 Okay

Sally L

Liked: Cleanliness
For a wyndom property it needs updating
Stayed 3 nights in Mar 2024

6/10 Okay

ashley brooke

Liked: Cleanliness
Disliked: Amenities
Our unit needs a major upgrade. Tile in the kitchen was broken and it moved around and I stubbed my toes on it multiple times. It would have been nice to have some cleaning supplies for the kitchen besides just a sponge. The dish washer popped a screw out and was really hard to close. All the tile felt dirty. Walls had peeling paint and trim. Door hinges were rusty. No hot water in our sinks downstairs. Reception staff was nice, but we were told they had stuff to rent that didn't actually have, like boogie boards. Could never get any pickleball gear and we tried multiple times. Everything just felt old. Barely enough dishes to cook with, but at least they were there. The beds were comfortable though, and the shower, while old, had good water pressure. It was nice to be able to wash our clothes and there was plenty of space for the 5 of us.
Stayed 7 nights in Feb 2024

10/10 Excellent

Marcie Garr

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We were pleasantly surprised with this resort. The room we were in was way more updated than the pictures and was like a 2 level 2 bedroom apartment! Staff was super nice. It is in a good location on the island to go to everything. There is a shopping center and food places 5-10 mins away. Pools are small but who needs those if you have the amazing beaches to go to? Definitely will go back.
Stayed 3 nights in Mar 2024
Response from Staff and Management on 9 Mar 2024
Thank you for your review. We appreciate your feedback

8/10 Good

shelley ann

Stayed 5 nights in Feb 2024

8/10 Good

Jane, Mukilteo

Travelled with family and small children
Liked: Cleanliness, staff & service
There is a small pool and jacuzzi for each pod of condos. I believe they are working their way through to update them. We were in a pod that has not been updated so our pool area desperately needs work. Jacuzzi wasn't functioning. Furniture was run down. Paint chipping. Overall just run down.
Stayed 8 nights in Feb 2024

10/10 Excellent

Bily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 3 nights in Feb 2024
Response from Staff and Management on 9 Mar 2024
Thank you for staying at the Holua Resort.

10/10 Excellent

Jennifer, St. Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a little dated but they are currently doing upgrades, it was a perfect spot for a family, lots of room for people so no one was under foot. Having the full kitchen was great and there are BBQ's available. We a few problems with funding that worked but when we did it was convienent. Also 6 pools to choose from and the tennis and pickleball courts we just refinished and were awesome.
Stayed 14 nights in Feb 2024

6/10 Okay

Kirk

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The condo was very spacious - loved that the bedrooms were on the main floor and the kitchen, living room, etc. were upstairs. Definitely could use some remodeling - everything was out-dated and the carpet needs to be replaced. The nearest swimming pool was undergoing remodeling but it wasn't that far to walk to another pool. Felt like we paid to much for what we got.
Response from Staff and Management on 9 Mar 2024
Thank you for your review. We appreciate your feedback.

10/10 Excellent

Ashraf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Jose

Really nice property
Response from Staff and Management on 9 Mar 2024
Thank you for staying at the Holua Resort.

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old but great amenities.
Stayed 5 nights in Feb 2024

8/10 Good

Nancy, Auburn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very dark on the walkways. Rolled my ankle on the edge of the pathway while walking one night.
Stayed 7 nights in Jan 2024
Response from Staff and Management on 9 Mar 2024
Thank you for your feedback. We appreciate your review.

4/10 Poor

Mark

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property lacking maintenance. Hazardous conditions. Inadequate amenities. Renovation needed
Stayed 13 nights in Jan 2024
Response from Staff and Management on 9 Mar 2024
Thank you for your feedback.

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location is excellent property it’s old needs renovation in bathroom and kitchen (but they had a sign that they are in process of renovation) Staff is very nice Apartments are well equipped.
Stayed 5 nights in Feb 2024
Response from Staff and Management on 9 Mar 2024
Thank you for staying at the Holua Resort. We appreciate your feedback.

8/10 Good

Anastasiia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. I’m in love with the size of the apartment, the huge windows, and the balcony. It’s so nice to have a dishwasher and washer/dryer. There’s beautiful nature around. However, it was uncomfortable to move our sleeping baby to the golf cart and then to the room instead of moving him directly to the room from our car. Also, I wish they had renovated the bathroom and kitchen. Unfortunately, there was a lot of hair on the bathroom floor.

10/10 Excellent

Melissa Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Staff and Management on 9 Mar 2024
Thank you for staying at the Holua Resort.

8/10 Good

Barron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Some suites under much needed kitchen and bathroom renovation. Rest of suite very big and comfortable. Had a problem with ants in the kitchen. Pool needed some repairs but functional and clean.
Stayed 8 nights in Jan 2024

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location was convenient
Stayed 8 nights in Jan 2024

10/10 Excellent

Princess

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was very relaxing and the place is clean well maintained. The staff are very sweet and kind . We will come back to this place soon
Stayed 4 nights in Jan 2024

10/10 Excellent

Miriam

Stayed 4 nights in Jan 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
The place was close to everything .
Stayed 8 nights in Jan 2024

10/10 Excellent

Jae

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little bit older property. Other than this, the place is perfect.
Stayed 5 nights in Jan 2024

2/10 Terrible

Barbara

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The property has a nice layout. The unit we had was 19-125. We found it to be dirty and not very well maintained. There were ants in the foyer as well as both bedrooms on the main floor. The sinks in the master bedroom smelled awful. We requested the ants to be sprayed but they didn’t enter the unit even though we told them they could. We also had requested 2 king or 2 queen beds but found one room to have 2 twin beds… not exactly what we wanted and there were 2 couple’s celebrating significant anniversaries. The tiles were cracking on all of the bathroom and kitchen counters. The washer and dryer were in good working order but very small. We ordered coffee several times but they did not bring enough each time we requested them. The pressure in the second shower was not enough. We also had requested an extra day but no one got back to us… we inquired but were denied. It was requested when we booked in August. The powder room floor has long dark hairs on it when we got there…
Stayed 9 nights in Jan 2024

10/10 Excellent

Rosa Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2024

10/10 Excellent

Monina Pelina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in spacious 2 bedroom condo with husband and two young adults. Everyone enjoyed condo and available amenities. Only downside is concierge not as responsive. Daughter tried to request use of pickle ball paddles. Calls and e-mail were not responded to. Other than that entire family enjoyed location as anchor to 6-day Big Island visit in January.
Stayed 6 nights in Jan 2024

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodations, nice size bedrooms and huge living and dining space.
Stayed 2 nights in Jan 2024

8/10 Good

erin, tacoma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 2 bedroom villa was perfect for our family of 5. There were 3 bathrooms and 2 showers, enough room to easily move about and the lanai was huge and awesome. I found the good easily outweighed the outdated facilities. Looked like our place was due for a rwmodel and hottib needed repainted
Stayed 3 nights in Dec 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Arthur, Sunnyvale

Stayed 3 nights in Dec 2023

10/10 Excellent

Wilma

Liked: Cleanliness, property conditions & facilities
Liked amenities and ground staff. Concierge wasn't the friendliest and was more interested in selling us membership.
Stayed 2 nights in Dec 2023

10/10 Excellent

Xiaoming, Clarksville

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Bo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is conveniently located near the dock for water activities. The services are excellent and facility has everything we need. It's spacious and clean. Would definitely stay again!
Stayed 2 nights in Dec 2023

10/10 Excellent

Tai-Chi

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

8/10 Good

Rod

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place. Quiet. Great access to tennis and pickle ball and within 20 mins driving of a lot of things. The pools are a bit small. Properties are nicely climate controlled and easily fit 4 of us. Well stocked kitchens and nice grills are available. In unit laundry was very convenient. A couple of minor issues but overall a nice stay.
Stayed 5 nights in Dec 2023

10/10 Excellent

Poornima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor
Bedroom AC did not work. Living room cable box was broken. No basic kitchen amenities (salt and pepper). Nothing was convenient near by. Seemed to be a big hit for pickleball-ers, which we were not.
Stayed 3 nights in Dec 2023

8/10 Good

Kellie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty and peaceful
Great family place in quiet part of Kailua Kona.
Stayed 2 nights in Dec 2023

10/10 Excellent

Anushi

Stayed 2 nights in Dec 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a jewel of a resort near Kailua,Kona, Hawaii. Very nice people and well maintained property. The deal,was thru Expedia and was great. I will be back next year ! Thank you to all of the Holua Resort employees.
Stayed 9 nights in Dec 2023

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The size of these suites were amazing!
Such a large and spacious townhouse. My family of 6 fit perfectly. The washer and dryer in the unit was so helpful and we used it several times. There was plenty of cookware and dishes to make several meals and eat them on our patio looking at the beautiful views. Would definitely come here again and again.
Stayed 6 nights in Dec 2023

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2023

10/10 Excellent

Maria

Travelled with family
Liked: Amenities
Relaxing place
Stayed 7 nights in Dec 2023